the electronic power steering went out while operating the pick up on a city street and I was unable to steer the vehicle which created a safety issue for the pedestrians and passengers. There were no warnings or messages indicating a problem prior to me losing steering capability. I pulled over but had to get the truck off the roadway so I drove without power steering to the repair shop. This -??repair-?? cost me $183. The repair shop said they checked for recalls with my VIN, but there wasn't anything so I paid for the repair and drove home. The very next day, the power steering went out while driving on a city street again. I took the pickup back to the dealership for further repair. In researching this issue, I noticed there was a previous recall on the 2015 and 2016 electronic power steering in the Ram trucks for this very reason. I was advised by the dealership that my VIN was not on the recall list. I also called the Ram recall center and they verified this to be true. I addition, I mailed multiple letters to the RAM complaint center but have never heard from them. I called the RAM complaint center and again was told my VIN wasn't on the recall. I expressed my concern regarding other VIN's that weren't on the recall but have experienced the safety concerns for the RAM drivers, passengers and any pedestrians or other drivers near the RAM with the issues.

- Hanska, MN, USA

Failed ABS Module

- Millsboro , DE, USA

I was driving and my truck lost all steering. I was in the middle of turning and I was unable to steer. I was almost rear ended and broad sided at the same time. Thank God the other drivers were paying attention. I spoke with my mechanic and he said that this was a common issue with my truck and this make and model. So I went online and looked and I have attached a screenshot of what I have found.

- Bangor, PA, USA

2015 Ram 1500 was driven into the garage and parked. 2 weeks later when restarted, the power steering would not work. Light in dash says Service Power Steering and also the check engine light is on. Have replaced battery, and checked all fuses, which were good. Due to the fact the truck cannot be steered, am unable to take it to a dealer for service.

- Vinton, OH, USA

Complete power steering failure happened twice on my truck. First time was at around 150000 miles and failed while I was driving. I was driving straight and suddenly the power steering completely failed. I replaced the steering rack with a used rack from a 2013 RAM 1500 and that one failed at 235153 miles. The second power steering rack failed on vehicle startup. The date and mileage listed in the additional details are for the second power steering rack's failure. The original steering rack failed around 2021 and I was traveling around 40-60 miles per hour.

- Ocean Springs, MS, USA

Power steering fails randomly at low speed leading to emergency corrections and jerking of the wheel which could cause an accident.

- Dunlap, IL, USA

Power steering went out. There is an open recall for RAM 1500s that mine needs to be added to. I called in March after it happened. Recall Reference Number 11649049. Vehicle was inspected by auto mechanic on Beale Air Force Base and he identified that it should be part of the recall.

- Beale Afb, CA, USA

Loss of power steering and simultaneous loss of speedometer readings. If one is down, so is the other. It happens mostly on start (intermittent), but has been known to happen while driving. First time was July 4, then it has happened at least 5 times since.

- Houma, LA, USA

Ram 1500 has intermittent power steering loss that snaps the steering wheel back to straight. I almost crashed taking a right turn as the power steering attempted to turn the wheels straight mid-turn. I was able to park the vehicle safely but no lights illuminate on the dash aside from the split-second the system malfunctions. The car does not show a code or anything for the issue and proceeds to show normal dash indicators while stationary except when you attempt to turn the wheel. This is EXTREMELY dangerous as if you do not catch the 0.5 second indicator flash you wouldn't see there is an issue with the power steering system. I believe my truck was impacted by the same issue that affected other 2015 Ram 1500's electric power steering that resulted in a recall. However mine was not included in the recall.

- Humble, TX, USA

I was driving my ram 1500 and the steering all of a sudden got really hard to steer. It felt like it locked up on me. Then. It broke free. It kept doing it all the way home.

- Ilion, NY, USA

Power steering fault at highway speed multiple times, difficulty turning wheel. Intermittent and sporadic issue. "Service Power Steering" intermittently shows on dash.

- Bradford, PA, USA

I was driving on the highway when my power steering assist stopped functioning and almost caused a major traffic collision. I was able to limp the vehicle to a dodge dealership who informed me that the problem was in fact the EPS module that controls the power steering. Dealership nor Dodge will pay for the issue knowing it is an issue that almost caused a major accident. Made complaint with Mopar and customer service and they said nothing they will do. I find this disheartening that they know this major problem exists and offer no solution or assistance. I see your office still has an open investigation into this issue. Please help me get this fixed as I shouldn't have to put out over 4k to fix a known faulty part. Thank you.

- Chestertown , MD, USA

The contact owns a 2015 Ram 1500. The contact stated that while his wife was pulling into the driveway, the vehicle lost power steering functionality. There was no warning light illuminated. The dealer was contacted and confirmed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 105,000.

- Mabank, TX, USA

My truck's electric power steering is failing and should be added to the current investigation RQ 23-003. I am hopeful that you will make a decision to order FCA to replace, at no charge, all of the affected electric power steering units on Ram 1500 trucks, including mine.

- Chesterfield, NH, USA

The electronic power steering component itself is failing. When turning the steering wheel one way the wheel will jerk the opposite direction and be very difficult to turn due to the power steering failing. An indicator light on the instrument panel comes on that states to service the steering control system and then shuts off by itself. This impacts the safety of all those in or around the vehicle when in motion due to steering becoming impossible or next to impossible to control. The vehicle has never been under water nor in the snow to cause any such damage. The problem is continuous and can be reproduced and inspected at any time supporting this claim. The factory has a recall in place for this year model and month range for when this truck was produced but my vin is not showing up as being part of the troubled load. It however does fit all of the criteria outlined by the manufacture and current issued recall.

- Splendora, TX, USA

Electronic steering rack Start to intermittently lose steering, causing random difficulty steering while in operation.

- Terryville, CT, USA

I am experiencing electric-power-steering problems on my 2015 Ram 1500. Although my truck is outside of Recall S19, I understand Recall VB9 / TSB 19E-077 allows dealers to inspect the eps gear serial number for contamination. I am formally requesting that my vehicle be inspected under this bulletin and that goodwill assistance be provided if the EPS gear is contaminated. Please advise next steps.

- Philadelphia, PA, USA

The electronic steering on my truck is failing prematurely and poses a risk to my safety and that of the drivers around me. When I drive it and go to make turns, the power steering will go in and out causing various levels of strength needed to control the vehicle while turning.

- Bellevue, TX, USA

The contact owns a 2015 Ram 1500. While the contact's wife was driving approximately 65 MPH, several unknown warning lights illuminated. The contact stated that the vehicle slowed, and the RPMs fell to nearly zero. The contact stated that the vehicle also experienced power steering failure, and the transmission shifted into park (P) and could not be taken out of park (P). The contact stated that the vehicle was towed to a local dealer. The vehicle was diagnosed, and it was determined the ABS module needed to be reprogrammed. The vehicle was repaired; however, the failure reoccurred. The manufacturer was informed of the failure. The failure mileage was approximately 160,000.

- Cleveland, TX, USA

Unknow

- Las Vegas, NV, USA