Loss of power steering and simultaneous loss of speedometer readings. If one is down, so is the other. It happens mostly on start (intermittent), but has been known to happen while driving. First time was July 4, then it has happened at least 5 times since.

- Houma, LA, USA

Ram 1500 has intermittent power steering loss that snaps the steering wheel back to straight. I almost crashed taking a right turn as the power steering attempted to turn the wheels straight mid-turn. I was able to park the vehicle safely but no lights illuminate on the dash aside from the split-second the system malfunctions. The car does not show a code or anything for the issue and proceeds to show normal dash indicators while stationary except when you attempt to turn the wheel. This is EXTREMELY dangerous as if you do not catch the 0.5 second indicator flash you wouldn't see there is an issue with the power steering system. I believe my truck was impacted by the same issue that affected other 2015 Ram 1500's electric power steering that resulted in a recall. However mine was not included in the recall.

- Humble, TX, USA

I was driving my ram 1500 and the steering all of a sudden got really hard to steer. It felt like it locked up on me. Then. It broke free. It kept doing it all the way home.

- Ilion, NY, USA

Power steering fault at highway speed multiple times, difficulty turning wheel. Intermittent and sporadic issue. "Service Power Steering" intermittently shows on dash.

- Bradford, PA, USA

I was driving on the highway when my power steering assist stopped functioning and almost caused a major traffic collision. I was able to limp the vehicle to a dodge dealership who informed me that the problem was in fact the EPS module that controls the power steering. Dealership nor Dodge will pay for the issue knowing it is an issue that almost caused a major accident. Made complaint with Mopar and customer service and they said nothing they will do. I find this disheartening that they know this major problem exists and offer no solution or assistance. I see your office still has an open investigation into this issue. Please help me get this fixed as I shouldn't have to put out over 4k to fix a known faulty part. Thank you.

- Chestertown , MD, USA

The contact owns a 2015 Ram 1500. The contact stated that while his wife was pulling into the driveway, the vehicle lost power steering functionality. There was no warning light illuminated. The dealer was contacted and confirmed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 105,000.

- Mabank, TX, USA

My truck's electric power steering is failing and should be added to the current investigation RQ 23-003. I am hopeful that you will make a decision to order FCA to replace, at no charge, all of the affected electric power steering units on Ram 1500 trucks, including mine.

- Chesterfield, NH, USA

The electronic power steering component itself is failing. When turning the steering wheel one way the wheel will jerk the opposite direction and be very difficult to turn due to the power steering failing. An indicator light on the instrument panel comes on that states to service the steering control system and then shuts off by itself. This impacts the safety of all those in or around the vehicle when in motion due to steering becoming impossible or next to impossible to control. The vehicle has never been under water nor in the snow to cause any such damage. The problem is continuous and can be reproduced and inspected at any time supporting this claim. The factory has a recall in place for this year model and month range for when this truck was produced but my vin is not showing up as being part of the troubled load. It however does fit all of the criteria outlined by the manufacture and current issued recall.

- Splendora, TX, USA

Electronic steering rack Start to intermittently lose steering, causing random difficulty steering while in operation.

- Terryville, CT, USA

I am experiencing electric-power-steering problems on my 2015 Ram 1500. Although my truck is outside of Recall S19, I understand Recall VB9 / TSB 19E-077 allows dealers to inspect the eps gear serial number for contamination. I am formally requesting that my vehicle be inspected under this bulletin and that goodwill assistance be provided if the EPS gear is contaminated. Please advise next steps.

- Philadelphia, PA, USA

The electronic steering on my truck is failing prematurely and poses a risk to my safety and that of the drivers around me. When I drive it and go to make turns, the power steering will go in and out causing various levels of strength needed to control the vehicle while turning.

- Bellevue, TX, USA

The contact owns a 2015 Ram 1500. While the contact's wife was driving approximately 65 MPH, several unknown warning lights illuminated. The contact stated that the vehicle slowed, and the RPMs fell to nearly zero. The contact stated that the vehicle also experienced power steering failure, and the transmission shifted into park (P) and could not be taken out of park (P). The contact stated that the vehicle was towed to a local dealer. The vehicle was diagnosed, and it was determined the ABS module needed to be reprogrammed. The vehicle was repaired; however, the failure reoccurred. The manufacturer was informed of the failure. The failure mileage was approximately 160,000.

- Cleveland, TX, USA

Unknow

- Las Vegas, NV, USA

The contact owns a 2015 Ram 1500. The contact stated while driving 70 MPH, the vehicle experienced loss of power steering functionality. The contact pulled over to the side of the road, and turned off and restarted the vehicle. The contact resumed driving; however, the power steering was intermittently inoperable while driving. The contact stated that the failure had been recurring while driving, causing the vehicle to jerk while turning. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering rack and pinon gears, the intermediate shaft, and the steering wheel needed to be replaced. Additionally, an alignment was needed. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.

- Vienna, WV, USA

Intermittent power steering loss. Steering becomes very difficult to turn and unsafe as it is unpredictable. The issue is persistent and ongoing.

- New Germany, MN, USA

The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel seized with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to the dealer, where it was diagnosed that the electronic steering module and rack had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.

- St Cloud, FL, USA

Steering stopped working power assistance and it shows it-??s a recall concern with your agency. They Deny it-??s a recall item this is dangerous. So I started a case number 93065509.

- Winchester , CA, USA

The contact owns a 2015 Ram 1500. The contact stated that while driving approximately 70 MPH, the steering wheel became difficult to turn in either direction, and the message "Service Steering" displayed. The vehicle was taken to the local mechanic, who was unable to determine the cause of the failure, and the vehicle was not repaired. The manufacturer and local dealer were notified of the failure. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V167000 (STEERING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 53,000.

- Santa Ana, CA, USA

The contact owns a 2015 Ram 1500. The contact stated while driving 45 MPH, the power steering became inoperable. The contact stated that the message to service the power steering was displayed. The contact stated that the check engine, service ESC, power steering failure, and service back over prevention camera warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacture was not notified of the failure. The approximate failure mileage was 95,000.

- Port Neches, TX, USA

ABS system went out 3 years ago. The truck was still drivable and used extreme caution when doing so. This morning the power steering went out which is directly related to the ABS system. I noticed that a recall was issued for 2017 and beyond models of the Ram, but why not 2015. My truck has less than 100,000 miles and is now completely undriveable because the ABS cant be fixed.

- Maurice, LA, USA