10.0
really awful- Crashes / Fires:
- 8 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 43,420 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Power steering stops working. Then will be being working again.
- Dexter, GA, USA
My power steering failed suddenly while driving in the middle of a turn. I nearly crashed into a group of people on a sidewalk because the wheel was nearly impossible to turn. I was given no warnings or indicators ahead of time. I now have the "Service Power Steering" light on my dash and it is still very difficult to turn my wheel. A reputable mechanic has inspected the issue and has identified that the power steering module is completely malfunctioning and they will need to replace it entirely (quoted $3500). I have seen that there was a recall specifically for power steering on 2015 Ram 1500's, but Fiat/Chrysler has advised that my VIN does not qualify for the recall. This sudden failure on the power steering is extremely dangerous and could cause loss of the life to drivers, passengers, or bystanders. Please urge Fiat/Chrysler to issue a recall on all 2015 Ram 1500's!
- Chattanooga, TN, USA
The steering in the truck prevents us from safely making necessary left and right turns when backing up and driving forward. It has caused near accidents and had it investigated at the local RAM dealership. The steering is defective, but will cause us thousands of dollars to replace because a recall has not been solidified. Fix this please for the safety of my children.
- Mt Juliet, TN, USA
The steering system failed as I was about to begin backing up. A service light came on to service power steering. I no longer had any power assist to turn the wheel and it was nearly impossible to turn enough to get out of the traffic way. No fix has been performed yet.
- San Diego, CA, USA
I have replaced the rack and pinion on my truck 3 times so far. It keeps failing. This is unacceptable. There is obviously a problem and Ram has to address it. How is it possible only certain trucks qualify for a recall regarding the same exact thing. My truck is currently at the shop getting the rack and pinion replaced again. As they were trying to get the truck into the bay, due to the power steering not working, it was crashed into a pole. This needs to be resolved asap!
- Hollywood, FL, USA
My truck wheel does not turn and I-??m getting the service power steering on my dash with the red wheel and exclamation mark!!! Please advice why isn-??t there a recall yet this been going on for a couple years now
- Humble, TX, USA
Truck completely lost steering control while maneuvering. When trying to turn left the truck would violently turn the steering wheel to the right, and vise versa. Or just not turn at all. This is a major life safety issue and needs to be recalled immediately.
- Plant City, FL, USA
While traveling at 40 mph my steering locked and was unable to turn the wheel at all. By the time I stopped I was on the shoulder of the opposite lane. Lucky for me there was no traffic or else it would have been a head on collision. Had the truck towed and learned that the electronic steering failed and the replacement parts were 90 days plus on backorder. After searching 2 weeks found a used one in a junk yard. this problem will cause an accident that could easily be fatal.
- Pt Charlotte, FL, USA
The power steering went out as I was about to drive the 2015 Ram 1500. The vehicle is available for inspection. A warning light appeared on the dash..red steering wheel with red exclamation mark. I was not able to drive the truck as I could not turn the steering wheel. I had it towed to the local RAM dealer who gave me an estimate to replace steering rack and pinion. The truck has been garage kept and has less than 5,000 miles on it !!!
- New Oxford , PA, USA
While turning into a parking lot from the road, the steering locked up and was impossible to turn left or right. Basically stuck in the middle of the turn lane and parking lot. Flatbed tow truck was called and transported to a local repair shop.
- Saint Charles, IL, USA
I experienced partial loss of electric power steering or (EPS) while driving. if I turn the wheel roughly 30 degrees either way the power steering is out. There was no crash but this did happen while driving and I did have difficulty making a turn, if there was more traffic or if I was on a tighter road I could have easily hit someone else or run off the road. There were no warning lights or messages that indicate the problem before it happened or after. I've had a local dealership (where I bought the truck) and another independent service center inspect it and confirm that the EPS system is the problem and needs to be replaced. The local dealership wants over 6k for the repairs and refuses to work with me on that until this is an official recall. My understanding is that there is an open investigation on this issue, is there any timeline on when it could be resolved? My vehicle is available for inspection if necessary.
- Soddy Daisy, TN, USA
Intermittent loss of power steering. Difficult to turn wheel at low speeds. Steering is tight then will loosen causing it to be difficult to control vehicle while turning. Ram dealer installed new steering rack and pinion which cost me $4,100 on May 15, 2024. However, steering problem is still occurring.
- Enumclaw, WA, USA
The contact owns a 2015 Ram 1500. The contact stated that while the vehicle was parked, the steering wheel became abnormally stiff and was difficult to maneuver. The contact also stated that the vehicle was losing motive power. The contact stated that the steering wheel warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 190,000.
- Newnan, GA, USA
When driving steering becomes stiff and almost uncontrollable. It happens intermittently however becoming more frequently and more stiff each time. No warning lamps or messages before, during or after it happens. When steering is stiff it makes it difficult to steer, like there is no power steering at all. It can be difficult to keep my truck in its correct lane while driving. This has been happening for several months now, I am not sure of specific date it started happening. Happens at various speeds between 35 and 65 MPH
- Vadnais Heights , MN, USA
Electric power steering rack module went bad. This is a known problem and can cause accidents.
- Lowell, IN, USA
The contact owns a 2015 Ram 1500. The contact discovered that the NHTSA Campaign Number: 16V167000 (Steering) however, the VIN was not included. The contact stated while driving the vehicle at approximately 5 MPH, the steering wheel locked up and the contact was unable to turn the steering wheel. The vehicle was restarted, however, the failure recurred. The message stated that "Power Steering Service" was displayed. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.
- Vienna, VA, USA
The contact owns a 2015 Ram 1500. The contact stated that while making a left or right turn the steering wheel failed to return to center automatically. The contact had to use an excessive amount of force to assist with straightening the steering wheel. The failure occurred intermittently. There were no warning lights illuminated. The vehicle had not been taken to the dealer. The contact learned of NHTSA Campaign Number: 16V167000 (Steering) however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was 170,000.
- Amboy, IL, USA
The vehicle had a sudden loss of power steering. The vehicle is difficult to turn right or left.
- Valparaiso, IN, USA
In June of 2023 my ABS module went out part #68228991AD was told part was on back order till September 2023, this has continued so that as of this date I'm being told that expected part availability is April 2024. This part is a crucial Saftey part for the use of this vehicle. Beyond the lack of ABS breaking or traction control, the vehicle has lost cruise control, & brake control on a hill.
- Hamilton, GA, USA
- Cottage Grove, MN, USA