10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 48,389 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2015 Ram 1500. The contact stated that while his son was driving at an undisclosed speed and attempting to turn into the driveway, the vehicle lost EPS functionality. After restarting the vehicle, the vehicle seemed to return to normal functionality, but the failure had since become a regular failure. The EPS warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the EPS unit. The vehicle was repaired. After investigating the failure, the contact related it to NHTSA Campaign Number 16V167000 (Steering), but the VIN was not included. Upon further investigation, the contact became aware of NHTSA Action Number: RQ23003 (Steering). The manufacturer was notified of the failure, and a case was opened. The failure mileage was 56,000.
- Athens, GA, USA
The contact owns a 2015 Ram 1500. The contact stated that while driving at various speeds, the power steering assist intermittently failed to operate as needed, without warning. Over time, the failure became more frequent and excessive force was needed to steer the vehicle. The contact had taken the vehicle to a dealer and was informed that the VIN was not under recall. The manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150,000.
- Winchendon, MA, USA
The contact owns a 2015 Ram 1500. The contact stated while driving 65 MPH, the vehicle lost power steering functionality, and the contact pulled off the roadway. The power steering warning light was illuminated. The vehicle was towed to the dealer and was diagnosed with an electronic power steering (EPS) unit failure. The vehicle was repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 16V167000 (Steering) however, the VIN was not included. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 86,500.
- Nassau, NY, USA
Power steering appeared to malfunction. Vehicle was difficult to steer, and wheel would not return to center when turning to the left. Problem is intermittent, dealer/mechanic has not replicated the issue, and there is no police or insurance report to go witn it as there was no accident. Visual inspection of the vehicle show no broke or worn suspension components. No warning lights were present, and no symptoms leading up to the event. The concern started about a week ago on 8/2/23
- Portage, PA, USA
I was driving home when the power steering suddenly failed and I received an emergency alert on my dashboard simultaneously. I was in the middle of heavy traffic and I had cars to my left and a curb and sidewalk to my right. There was no prior warning to this event. There was nowhere for me to pull over when the incident occurred, but I was able to nurse the vehicle to my home. I took the vehicle to my dealer where they determined that I needed a complete new rack and pinion power steering. Dealer installed NAPA approved part which cost me $1878.28 plus $390.89 for the installation. Total cost of this specific repair was $2269.17. The incident and repair took place in October 2022. The NAPA approved part was selected due to the timeliness of the repair needed.
- Sarasota, FL, USA
While driving at low speeds the steering becomes difficult like the electric power steering is failing. It-??s intermittent but is becoming more consistent. Feels like the power steering system is failing.
- Lake Grove, NY, USA
Air suspension began to fail over and over while driving causing the vehicle to become unstable. First dealer says it-??s a air compressor, then it-??s the manifold that controls the air, then they aren-??t sure why it kept happening ended up needing to replace the rear air bags because they kept failing. Major safety concern almost flew off the highway because of how quickly the air got dumped.
- Lake Grove, NY, USA
The contact owns a 2015 Ram 1500. The contact stated that while driving 30 MPH in inclement weather, the power steering assist failed without warning going around a curve. Due to the failure, the contact drove into a ditch which caused minor damages to the front end of the vehicle. The air bags did not deploy. There was no injury sustained. A police report was not filed. The contact used excessive force to steer the vehicle to her destination. The dealer and the manufacturer were notified of the failure, and the contact was informed that there were no recalls on the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 16V167000 (Steering) which she linked to the failure. The vehicle was not repaired. The failure mileage was approximately 148,000.
- Ortonville, MN, USA
Intermittent failure of power steering at slow speeds such as when turning in an intersection. There was a recall S19 for the electronic power steering circuit board for selected S/N but this S/N was not included. The build date was in the date range of the recall. I believe they failed to identify this unit. I called fsa and they would not retroactively include this in the recall. The dealer stated there is no way to diagnose such an intermittent failure. However, these are the exact symptoms identified in the recall.
- Ashtabula, OH, USA
The power steering has suddenly started feeling very sluggish and harder to turn. Seems more apparent at slower speeds. I see it is electric power steering assist.
- Meadville, PA, USA
The contact owns a 2015 Ram 1500. The contact stated while driving at an undisclosed speed and making a right turn, the vehicle lost power steering functionality. The dealer was contacted, and the dealer stated that the vehicle was not included in NHTSA Campaign Number: 16V167000 (Steering). The manufacturer was contacted, and the manufacturer also stated that the vehicle was not included in the recall. The failure mileage was 134,000.
- Eldridge, IA, USA
Power steering went out at 70 mph, making it extremely dangerous to get the truck across 2 lanes of traffic, to the side of the road, dash said -€œservice power steering -€œ when taken to dealer, no code showed up. My wife could have been severely injured or even died! This is the 3rd time it happened. How can I get it repaired, if they can-€™t figure out why it went out"?"
- Xenia, OH, USA
The contact owns a 2015 Ram 1500. The contact stated while attempting to make a sharp right turn; the vehicle lost motive power and stalled without warning. Due to the steering failure, the vehicle coasted across the intersection. Upon restarting the vehicle, the power steering assist failed to operate, requiring excessive force to steer the vehicle to the shoulder of the road. Upon investigation, the contact discovered NHTSA Campaign Number: 16V167000 (Steering) and 19E077000 (Steering) which he linked to the failure. The manufacturer was notified of the failure but was informed that the vehicle was not included in the recalls. The vehicle was driven to the dealer where the vehicle was diagnosed with a steering gear failure. The vehicle was not repaired and remained in the dealer possession. The failure mileage was approximately 140,000.
- Pensacola, FL, USA
Drove 5 miles and made it to my home then lost steering ability. Screen on dash suddenly said -€œservice power steering-€. (Or something like that). I don-€™t have enough muscles to turn the steering wheel to the hard right to turn. Husband had to turn it up into my driveway. Looked online said check fuses. Just pulled then replaced same fuses then had steering again. Scared to drive truck again. Old power steering recall fixed. (-€¦or says it was.)
- Ormond Beach , FL, USA
The electric power steering racks on these trucks fail, and can cause an increased risk of losing control causing an accident. Mine is starting to fail, and Dodge is saying that they haven't issued a recall. I believe that they should.
- Harper's Ferry, WV, USA
The contact owns a 2015 Ram 1500. The contact stated that once the vehicle was started and shifted into drive while making a left or right turn, the steering wheel became difficult to maneuver however while driving straight, the steering wheel returned to normal functionality. The contact also stated that the steering wheel was intermittently jerking. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The check engine warning light was illuminated. Additionally, the contact stated that previously, the check engine warning light was illuminated; however, the vehicle was taken to the dealer where the check engine warning light was reset however, and two days later, the check engine warning light illuminated again. The contact referenced NHTSA Campaign Number: 16V167000 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 146,000.
- Geneva, OH, USA
My Steering went suddenly stiff making it extermely hard to turn, this resulted to my truck clipping/crashing into the front side of a parked commercial vehicle. My car rolled over and me and my passenger was injured. The truck was inspected and the technicians final conclusion was that the accident took place because the electronic power steering lost communication.
- London, WA, USA
I have no power steering assist. There is a recall on this problem but according to Fiat - Chrysler my truck is not included in the recall. I could understand this if the manufacturing dates were much further apart. The beginning date for the recall is January 22, 2015. My truck manufacturing date is listed as January 2015, with no day given. Seems like there is a chance mine could be affected by the same problem. I have not had it fixed yet so the problem is still there. It is available for inspection. The problem started approximately mid December 2022 and has gotten steadily worse.
- Franklin, PA, USA
The contact owns a 2015 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to the dealer, where it was diagnosed that the power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 16V16700 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 92,000.
- Linden, PA, USA
- Trenton, FL, USA