10.0
really awful- Crashes / Fires:
- 8 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 43,420 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Power steering hard to turn truck when driving.Very stiff.When driving on curvy highways Going right on slightly (curves) wheel fights back going left.Like a pulsating pull. With power steering you can turn the wheel with your finger right to left, but can-??t with the stiffness. Haven-??t had it checked out yet.
- Seaford, NY, USA
Electric Power steering it is now. I will try and keep it when repaired. The Truck would not turn with out using two hands and pulling and wasn't very responsive then. yes at an independent shop and at a dealer. No warning lights ever came on independent shop computer says working fine. Everything was fine and it quit working on a trip to the store. I'm glad my kid wasn't driving. I have drove old trucks without power assisted steering and had an idea how to get it to turn. Women and old people wouldn't be strong enough to turn it and would likely crash very dangerous. Mine obviously should have been recalled with the other 2015 models because it has failed just like them. I know this issue is still under investigation according to an article in August of 2023. This is a very dangerous situation when it happens my truck has only 113k on it. steering shouldn't ever fail at that low of use. These should be banned they are not safe.
- Saint Louis, MO, USA
The vehicle experiences a loss of power steeing assist, extra steering effort is required especially at lower speeds, increasing the risk of a vehicle crash. The electric power steering is problematic.
- Auburn, IN, USA
Steering is very hard all of a sudden
- Laconia, NH, USA
I was driving home from work and my electronic power steering gave out and came back and gave out repeatedly, no warning light or signs of this. Came home to google it and saw this was being investigated and wanted to share that I also am experiencing it. This is dangerous because it becomes INCREDIBLY hard to steer.
- Limington, ME, USA
The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering functionality. The contact stated that the power steering seized. The vehicle was driven to the residence. The contact contacted an independent mechanic. The vehicle was diagnosed, and the mechanic retrieved a fault code for steering failure. The vehicle was taken to the dealer and the contact informed the dealer of the code that was retrieved. The contact also informed the dealer of the NHTSA Campaign Number: 16V167000 (Steering). The contact was advised that the vehicle VIN was not associated with the recall and that the repair would not be covered. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 129,400.
- Johnstown, PA, USA
Steering gets very stiff. Sometimes can not turn the wheel. Not good if it's moving in traffic.
- Columbus, OH, USA
The contact owns a 2015 Ram 1500. The contact stated that while driving approximately 35 MPH and attempting to make a right turn, the steering wheel became very difficult to turn in either direction. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V167000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 105,000.
- Saint Charles, IL, USA
Steering is partially failing. Hard to turn the steering wheel and can not turn as much.
- Swedesboro, NJ, USA
This has happened 3 time now and basically has been parked since. We have had it to the repair shop and they couldn't find anything. Repair shop even has contacts who work for Chrysler in CO. We live in SD, it's winter. So vehicle need to warm for some time before driving. On all 3 occasions vehicle was warmed up for 15-30 mins. Hop in pickup to leave our yard and shift into drive. Steering wheel acts as if it's still locked. 1st time it lasted 5-10 seconds, I forcibly tried with all of my might to turn the wheel but could not get it too. Also tried shifting though gears while rolling. It just suddenly unlocked. The 2nd and 3rd time it lasted 30-60 seconds before it unlock. As a parent this vehicle isn't safe. What if it locks up while driving at 80mph on the interstate while my kids are in the car with me? I do have a video of it but it won't allow me to upload it.
- Wilmot, SD, USA
COMPLAINT/INCIDENT.On February 9th 2024, I was making a right hand turn onto main Street. My speed was under 10mph, closer to 5mph.. Without any warning or MIL, my truck suddenly went from easy steering to unable to move the steering column and jerked/locked the wheel by 90 degrees to the left. In other words, the steering wheel went from the 3:00 position and locked into place at the 12:00 position at the apex of the right turn. This put me on a path to driving into a 2story brick building. I was unable to accelerate and I was unable brake momentarily. The engine sputtered a few times; and that is when the MIL lit up on my dashboard stating -??electronic power steering service-?? and -??low battery voltage-??. After the lights came on, the steering was brought back to normal along with the acceleration and my brakes. After the MIL displayed, steering resumed enough to pull into a parking spot. All of this occurred within 80ft from the apex of the corner to where the truck finally locked up. Total distance traveled 195 ft from start of turn to parked. The steering column and wheel completely locked up once in parking spot. I weigh about 230 lb and I could literally hang off the wheel without the wheel moving an inch.. At home, the power to the truck did not turn off like it normally would after 30 secs. The manual neutral transmission switch was pulled, which normally does not interfere with shutdown. After disengaging the truck powered off. However, I was unable to restart and only a clicking noise was heard. A battery booster jumpstarted successfully. No MIL on dash on startup. Surprisingly, the steering came back to normal. PART NUMBERS. The EPS numbers on the outside casing are P68242957AD and TIC2794A8134. Neither of these numbers have been listed in any of the documentation provided by the NHTSA on the power steering recall nor the reopened investigation.
- Rio Rancho, NM, USA
Power steering goes on and off, and sometimes works fine. but it can happen when you drive the car that is not safe.
- Miami, FL, USA
Power steering is intermittently failing, making it hard to turn.
- Byron Center, MI, USA
Whenever the ambient temperature gets below 40 deg F, the "Service Power Steering" warning message appears and the steering doesn't work. The fuse is OK. The battery is OK. The connections going to the steering rack don't have any corrosion on the pins. I opened the steering rack to see if there was any water infiltration that might be causing a short on the circuit board, but it is dry. I saw the 2015 Ram 1500 had a recall for steering issues, but my VIN didn't qualify for the recall. There are no parts available to fix this problem, which tells me this is a widespread issue with the Ram 1500 trucks.
- Muncie, IN, USA
My power steering has suddenly became very stiff when turning left or right and the suddenly loosens up causing the truck to quickly shift left or right. It is every turn into a road or stop sign and there-??s hesitation or a glitchy jerky feeling around curves going normal speed limit. There were no warning signals lights or errors before during or after the incident.
- Leesburg, OH, USA
My husband was driving the vehicle when the power steering failed momentarily. It went back to normal but since it is going in and out intermittently. The mechanic will be giving it this week
- Westmoreland , TN, USA
Drove the truck to work, parked it and the steering was normal. When i left work the steering was very heavy. I have not yet had it looked at by a repair shop.
- Long Valley, NJ, USA
Power steering very stiff, doesn't return to center. Intermittent normal to very stiff steering while driving. Reading that some have had steering totally " lock " up and not turn at all.
- Columbus, OH, USA
While driving down the road, power steering light came on and lost all steering on the truck. Was luckily able to avoid another car and safely get the truck to the side of the road to get it towed.
- Java Center, NY, USA
- Lagrange, OH, USA