10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 46,355 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Loses power steering at slower city speeds and while making turns.
- Orange Park, FL, USA
Electric power steering gradually failed incident to a strike on a concrete vertical pole while in a turn approx 10mph in parking lot. Alignment was significantly off. Aligned, but the steering still caught/ friction during turns, steering would no longer scenter up. Took to 3rd party, they were unable to diagnose. Barely used vehicle, and after parking and power offf, at next start the electric power steering totally failed, needed to apply 40-50 lbs of force on steering wheel to get it to do limited turning, and it would freeze in the new position. Undriveable, paid to tow to dealer who said it was not due to striking the bollard, but they did not understand it started right then after striking the bollard, and that it became worse over the next 2 weeks with very little use then totally failed. There is a recall, but not my VIN.
- Yorktown, VA, USA
The contact owns a 2015 Ram 1500. While driving on the highway, the power steering seized. The contact was able to pull over and restart the vehicle. The power steering returned to normal, but continued to fail intermittently. The vehicle was not included in a recall. Ed koehn Chrysler Jeep Dodge Ram (11282 w carson city rd, greenville, mi 48838, (616) 754-3635) stated that the vehicle was very close to being included in an unknown outstanding recall. The manufacturer was not contacted. The failure mileage was 87,000.
- Big Rapids, MI, USA
Loss of power steering assist, extra steering effort. Visible rust on outside of circuit board on metal cover.
- Howard City, MI, USA
The contact owns a 2015 Ram 1500. While driving, the steering wheel became difficult to turn without warning. The vehicle was taken to betten baker Chrysler Dodge Jeep Ram of big rapids (14061 northland dr, big rapids, mi 49307, (231) 796-2651) but was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The approximate failure mileage was 85,586.
- Big Rapids, MI, USA
While turning, steering became very difficult and dangerous. The steering assist went out and there was no power steering. This could potentially be dangerous situation leading to an accident.
- Plainfield, IL, USA
Loss of power steering turning on to a major hwy. I turned right & had to immediately turn back left while swerving into the other lane of traffic.
- Spirit Lake, IA, USA
The contact owns a 2015 Ram 1500. While driving 40 mph, the power steering malfunctioned. As a result, the vehicle veered off the road and crashed into a small ditch. There were no injuries and a police report was not filed. The vehicle would not restart and was towed to peacock Chrysler Jeep Dodge Ram Fiat (265 drivers way a, hardeeville, SC 29927, (843) 208-1200). The dealer stated that an electrical failure prevented the vehicle from restarting. Also, the tie rod was fractured and repaired by the contact. The dealer quoted a repair cost of $2,500 for the power steering modulator. The manufacturer was not contacted. The failure mileage was 120,000.
- Estill, SC, USA
Electronic power steering works intermittently. Dealership says I need to replace the rack. My vehicle has 38,000 miles on it. No vehicle should need a new rack at 38,000 miles. This is a major safety issue since the power steering can go out at any time.
- Fishers, IN, USA
Electronic power steering is not working. No codes, very hard to steer and steering wheel does not correct itself straight after turning a corner.
- Janesville, MN, USA
The contact owns a 2015 Ram 1500. The contact stated that the power steering failed intermittently. The failure occurred at lower speeds while the vehicle was making turns, which increased the risk of a crash. Reagle Dodge Ram (1223 blue valley dr, pen argyl, pa 18072, (610) 863-6900) diagnosed that the power steering system was failing. The vehicle was not repaired. The manufacturer referred the contact to NHTSA and the local dealer. The failure mileage was 50,000.
- Wind Gap, PA, USA
Power steering is intermittent and quits assisting during turns. This problem happens while in motion on all types of roads.
- Valencia, PA, USA
Took the truck in for a recall reflash of a controller. Two weeks later, at 58mph, without warning dashboard lite up numerous symbols/codes and engine shutoff, losing power steering and power brakes. I steered vehicle onto side of road, and engine would not restart. Took first dealership 4 weeks to diagnosis a crank position tone wheel, and sensor failure. Vehicle was returned then 2 weeks later, while refueling at a gas station same failure occurred with diesel engine stoppage, and no restart. Vehicle was taken to second Chrysler dealership. Vehicle has been in second dealership for 11 weeks, "undergoing diagnosis". as of 6/6/2019, no solution found. Frankly, I do not believe they have a clue what is causing the random engine shut off, nor how to repair it. This is what makes it such a frightening defect. It appears random, with absolutely no warning until the dashboard lights up and instantaneously the engine shuts off. How am I suppose to drive a vehicle with my two children around, when it could stall at any time at any speed" I've been lucky twice. Once at 58mph on a two lane road, once stationary. What if it fails merging on to an expressway, or crossing a railroad track"
- Capac (Mussey Township), MI, USA
I am having intermittent episodes where it is hard to turn the steering wheel. It feels like when a vehicle is low on power steering fluid but this vehicle doesn't have a power steering pump.
- Palo, IA, USA
Power steering stops working occasionally while driving
- Batavia, NY, USA
Within the last 30 days, my truck has lost power steering capabilities numerous times. It varies when this occurs as well. It could be a full highway speed, driving slowly through a parking lot or even while stationary. Vehicle was taken to a service center for diagnostics and was told the steering is one electric unit so I did some research with my mechanic and found a limited recall on 2015-16 Ram 1500S for the power steering ECM. At this point, I believe this is an ongoing problem and should be a full recall. At this time we cannot find the parts to fix the vehicle because they are sold out everywhere due to such high demand for replacement parts most likely due to the same issues I'm experiencing with my vehicle.
- Rising Sun, MD, USA
Starting a few months ago power steering would occasionally go out but then it would correct itself so I thought it was just a glitch. Now it has begun again and it has not corrected itself. Occurs when turning at any speed.
- Jacksonville, NC, USA
Loss of power steering assist. Attempted to have dealer fix as my regular mechanic informed me of 2016 recall. 519-NHTSA-16V/167. Dealer told me my vehicle did not show any recalls
- Lewis Center, OH, USA
The contact owns a 2015 Ram 1500. While driving 30 mph, the power steering seized and the power assist warning indicator illuminated. The contact managed to drive the vehicle to lafontaine Chrysler Dodge Jeep Ram of fenton (16555 silver pkwy, fenton, mi 48430, (810) 714-3300) where it was diagnosed that the power steering rack needed to be replaced. The vehicle was not repaired and the failure recurred. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 64,356. Consumer stated no work was done, they hooked up the device to diagnose it. In that process the system was reset and the issue cleared out. Estimate repairs came out to 2500 dollars. Consumer stated they did not perform any repairs.
- Ortonville, MI, USA
- New Richland, MN, USA