The contact owns a 2016 Ram 1500. The contact stated that the dealer had previously performed the recall repair under NHTSA Campaign Number: 18V486000 (Structure, Latches/Locks/Linkages) on the vehicle. The contact stated while driving at an undisclosed speed and then arriving to the destination, the contact became aware that the tailgate had opened unexpectedly. The contact stated that the failure had been recurring while driving, which caused items in the trunk to fall out onto the road. The vehicle was taken back to the dealer to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V486000 (Structure, Latches/Locks/Linkages). The manufacturer was not notified of the failure. The failure mileage was approximately 35,500.

- Ocean City, MD, USA

The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds, the rear tailgate opened unintendedly. The failure also occurred while the vehicle was stationary. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V347000 (Latches/Locks/Linkages). The failure mileage was 17,000.

- Roseville, CA, USA

The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds, he would hear an abnormal rattling noise emit from the tailgate without warning. On two occasions, the contact stated that the tailgate had unexpectedly dropped without warning while driving; he also stated that multiple attempts were made to shut the tailgate as the tailgate would fail to latch. The contact had taken the vehicle to a dealer where he paid out of pocket to have the failure repaired. Upon investigation, the contact discovered NHTSA Campaign Number: 19V347000 (Latches/Locks/Linkages) which he linked to the failure. The manufacturer had yet to be notified of the failure. The vehicle had been repaired. The failure mileage was unknown.

- Homestead, FL, USA

The contact owns a 2016 Ram 1500. The contact received notification of NHTSA campaign number: 18V486000 (structure, latches/locks/linkages) the dealer (carbone Dodge Chrysler Jeep Ram, 5017 commercial dr, yorkville, NY 13495, 1-315-736-3371) scheduled the repair two weeks ago. When the contact arrived for the appointment, the dealer stated that the part was not available. The dealer stated that they would follow-up when the part was available. The contact had not received a response. The contact sent an online inquiry to the manufacturer through their website, but had not received a response. The contact had not experienced a failure. Parts distribution disconnect.

- New Hartford, NY, USA

The contact leases a 2016 Ram 1500. The contact stated that NHTSA campaign number: 18V486000 (latches/locks/linkages) exceeded a reasonable amount of time for repair. The contact received the recall notification on September 27, 2017. The contact spoke with Dodge, Chrysler, Jeep city (4395 us-130 burlington, New Jersey 08016, (609-871-2800) numerous times about part availability. The dealer scheduled a repair appointment; however, when the contact arrived, the dealer stated that the manufacturer did not send the part. The dealer stated that the part would be available in October of 2017. In addition, the contact was unable to program the cruise control. The vehicle was repaired per NHTSA campaign number: 18V332000 (electrical system, vehicle speed control) on August 18, 2018, but the failure was not corrected. The manufacturer was not contacted. The failure mileage was 16,513. Parts distribution disconnect for NHTSA campaign number: 18V486000.

- Tabernacle, NJ, USA

The contact owns a 2016 Ram 1500. While the vehicle was idling and the gear shifter was placed in park, the contact walked away from the vehicle. Suddenly, the vehicle inadvertently rolled back in reverse. The contact proceeded to the driver's side to stop the vehicle; however, the vehicle crashed into another parked vehicle. The contact was smashed in between the lamp post and another vehicle. The contact sustained injuries to the legs that required medical attention. A police report was filed. The vehicle was towed to a tow yard. The vehicle was not diagnosed. The contact stated that previously, the vehicle experienced abnormal dysfunction. While the gear shifter was placed in reverse, the back up camera would remain on the drive screen. The contact then stated that all four door locks would lock then unlock without warning. On several occasions, the vehicle made a beeping noise. The dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 56,000. The VIN was unavailable.

- Watford City, ND, USA