10.0

really awful
Crashes / Fires:
2 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
28,221 miles

About These NHTSA Complaints:

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problem #162

Sep 062024

1500

  • miles
To Whom It May Concern: In March 2024 I purchased a Ram 1500 pickup truck. Shortly after purchasing the truck I discovered there was an open recall for the vehicle (14Z46182 Safety Recall Z46), I had the recall completed on April 10, 2024; The High Pressure Fuel Pump, Injector Fuel Tubes, and Fuel Filter were replaced by Port Lavaca Dodge, Chrysler, Jeep. A few months later I started having erratic check engine lights, hard starting etc. I had the codes translated at Auto Zone and it was determined to most likely be the High Pressure Fuel Pump failure. I dismissed that diagnosis as the high pressure fuel pump had recently been replaced. On September 6, 2024 my truck quit running and I had it towed to ROKS DIESEL to be evaluated for the cause. Roks Diesel checked it on September 16, 2024 and said the High Pressure Fuel Pump failed and metal particles were throughout the fuel system and that the complete fuel system must be replaced and the tank cleaned. The fuel was checked for contamination and none was found. I called Port Lavaca Dodge, Chrysler, Jeep to see what I should do; I was told to tow it in and they would perform a duplicate recall. I explained that it needed to be towed from Victoria, TX, so they suggested I save some money and have it towed to Victoria Dodge, Ram, Chrysler, Jeep, which I did. Victoria Dodge, Ram, Chrysler, Jeep evaluated the truck and confirmed what Roks Diesel informed me. They went on to say the fuel was contaminated and there for I would have to pay to remove, reinstall, and clean the fuel tank. I repeatedly asked how they determined the fuel was contaminated and was not given an adequate answer. I was unsuccessful in negotiating with them over charging me for the cleaning of the fuel tank, and agreed to pay because I needed transportation. I contacted Ram Division and submitted all the documents necessary for reimbursement of my costs, which was rejected. I gave them a bad review on their handling of the situation, and they put

- Port Lavaca, TX, USA

problem #161

Sep 102024

1500

  • miles
I have had several issues with this vehicle for over 1 yr, started having issues with the vehicle 3 months after purchasing it. I was unaware of any warranties on my truck because I bought it used. Called the dealership that I bought it from and they said I didn-??t have a warranty on it. The truck would lose power while driving than it would show something about exhaust issue. Finally after around 6 months or so we had to take it to the shop to have it fixed paid over $2000 to have it fixed and it worked for some time but finally would not turn on and left us stranded.It has been over a year since we have been able to use the truck because now it has affected the motor. I am so desperate for some type of resolution. This is a recall issue and don-??t understand why Chrysler won-??t fix it.

- Dalhart, TX, USA

problem #160

Jan 042025

1500

  • miles
I've read many problems with not being able to put fuel in the truck, I am experiencing that exact problem. You can't pump gas into the tank. The nozzle shuts off immediately, after.15 cents or so. No engine codes to help diagnose the problems.

- Mullens , WV, USA

problem #159

Mar 312023

1500

  • miles
Have recall and have contacted dealership. But have not been resolved. I submitted a complaint here and have not gotten a response. Tracking number is 11611355.

- Lancaster, CA, USA

problem #158

Oct 182024

1500

  • miles
There was a recall for High Pressure Fuel Pump. Part ended up exploding and debris getting into fuel system, which made engine faulty. Found out just today there is a recall for ABS system, which ABS light has been on for 3 months The vehicle has shut off on the freeway 5 times, always on the freeway which was dangerous. The vehicle has been inspection and worked on by Ram dealership but they cannot find remedy for the vehicle. Yes the engine light was on and the ABS light is on currently. After new engine and PCM was installed the engine light went off but vehicle shut off last night which was (10/17/2024) now there is a red light blinking

- Rosenberg, TX, USA

problem #157

Oct 162024

1500

  • miles
The Safety Recall has been on for 2 to 4 years NHTSA # 22V406000 Manufacturer Recall Number Z48 I've got many E mails about repairing the safety recall and No Service available I knew the fuel pressure pump is available please respond it worries me a lot to I may get in an accident

- Fresno, CA, USA

problem #156

Sep 162024

1500

  • miles
Exhaust flange before the DPF, bolts sheared off and melted my DEF line, dealer replaced the DEF line $826 but made noone aware of the failed flange gasket or bolts

- Sheboygan, WI, USA

problem #155

Aug 272024

1500

  • miles
Question 1 The front fuel tank strap pulled out of its mount due to corrsion. The vehicle may be inspected request. Question 2 The tank could have fallen out before I noticed causing accident fire or injuries. Question 3&4 It has not been by the dealer or other entity. Question 5 There were no warning lights or messages other than a noise. On the afternoon of Aug 27 2024 I noticed an unusual noise under the vehicle during brakeing. Backing onto a set of ramps and conducting an inspection I found the full 30 gallon fuel tank hanging front end low only being held in by the rear strap. The noise was caused by the front fuel tank strap to intermittantly rubbing the drive shaft. The strap had pulled out of the slot in the frame due to heavy corrosion. The sprap is not able to be reinstalled in it mount location due to it being rusted out. Doing online research on how to repair this I found a recall for 2009-2012 Ram 1500s with the same problem. Safety Recall V04/NHTSA 18V-160 Frame Bracket. If I had not noticed the noise I may not have known about the tank strap until the tank actually fell out. This vehicle is used to haul personal items, tow a classic car, and transport family.

- Eastlake, OH, USA

problem #154

Aug 172024

1500

  • miles
The vehicle suddenly started performing very erratically on highway. After inspection the camshaft and lifters are very damaged and the engine is constantly misfiring. I have performed regular routine maintenance on this vehicle its whole life. There is no reason these parts should be damaged unless they were defective from the beginning.

- Lebanon, IN, USA

problem #153

Aug 102024

1500

  • miles
Front fuel strap corroded at frame of truck, causing fuel tank to fall while driving on highway

- Cornwall , NY, USA

problem #152

Feb 082021

1500

  • miles
Since we got this truck in 2021 it hard starts once it hits half a tank or 200 miles until empty. We have taken it to the mechanic several times just to be told the fuel pump recall was the problem finally got that recall fixed when yall come up with one and it-??s still doing it. This recall has been fixed since June 2,2024 and this vehicle barely runs unless kept between 3/4 and full. This needs to be fixed.

- Clyde, TX, USA

problem #151

Jul 252024

1500

  • miles
Fuel sensor failure, which means my fuel pump needs replacement. The fuel Guage drops to empty even after a fill up. It's impossible to drive not knowing how much gas I have. I have many friends with the exact same issue with their trucks. This is dangerous and should be recalled.

- Monroe, LA, USA

problem #150

Dec 292023

1500

  • miles
It keeps saying parking light out. The engine light is now on and brakes and suspension are not good. Texas Crown auto sales or Crown auto sales sold me this lemon and I have only made 6 months of payments on it. It goes to the shop and stays at least three weeks every month In 2024. I have pictures and video of everyone that worked on it and sold it to me that they fired already.

- Missouri City, TX, USA

problem #149

May 202024

1500

  • miles
Fuel tank bracket rusted through causing the fuel tank strap to detatch. Same exact issue as Safety Recall U04 / NHTSA 18V-160 Frame Bracket

- Edgewater, MD, USA

problem #148

Apr 032024

1500

  • miles
Truck die for the second time Car is at Lake Wales Chrysler Dodge Jeep Ram. Since [XXX] There is no estimate time to be release They mention about decal [XXX]/nhtsa [XXX] For high pressure Fuel Pump. I call FCA but no one care about. Telling than I have to wait for parts! This isn-??t right when they not even offer a loaner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Lighthouse Point , FL, USA

problem #147

Mar 142024

1500

  • miles
I called dealship to schedule the repair of the "high pressure fuel pump" and was told I would be put on a "waiting list" which would be about two (2) YEARS! this is unacceptable to me. The service girl stated the reason being is they do not have "replacement parts" to do the repair and won't have them for two (2) years. I will continue to drive my vehicle and if it breaks down due to the above mentioned issue, it could be very costly for NHTSA to replace. If all vehicles follow this path, I would surmise this will be devastating to your budget. Please find a remedy to make the part available for repair and save us both time and money. Thank you for your time!

- West Haven, UT, USA

problem #146

Nov 012023

1500

  • miles
High pressure fuel pump went out. Dealer refuses to repair stating no parts available since 2022. I purchased vehicle used June 2023, did not know it had a active recall that said "do not sell". Pump went out 4 mo later while driving highway speeds, been parked at dealership for 4 months. No loaner, no attempt to repair, no apology, just say cant do a thing about the 2 year old recall. 1. seems bad faith to sell a flawed veh that has do not sell on recall. 2. no offer to trade it back, fix it or give loaner. 3. repair parts are all over internet including Mopar sales has over 2000 available, dealer said they have no parts.

- Seeley Lake, MT, USA

problem #145

Feb 082024

1500

  • miles
On the highway at 70mph, vehicle stuttered and lost all power. Engine light came on. On side of road vehicle would turn over but not start. Using code reader got codes cp026 and cp016 indicating low or no fuel pressure. Towed 35 miles to dealer. Discovered next day that fuel.pump had failed and sent debris into the fuel injection system. I have been waiting more than since they notified owners when problem discovered for a remedy as per the recall. Now the HPFP has failed. Waiting on FCA for their solution as this is my only vehicle.

- Bent Mountain , VA, USA

problem #144

Jan 292024

1500

  • miles
Fuel level senser not reading, went on vacation fuel wasnt reading an I just filled it up. Took it to the dealer an they said its working now, after we went on the way back it started doing it more an more. An plus the tailgate opens on it own all the time

- Omaha, NE, USA

problem #143

Feb 072024

1500

  • miles
The safety recall for the 2016 RAM Ecodiesel is taking too long. The recall was issued in 2022 and it is now 2024. I want my HPFP replaced ASAP.

- Gaines, MI, USA

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