10.0
really awful- Crashes / Fires:
- 4 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 28,044 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2016 Ram 1500. The contact stated upon making a turn, the power steering became difficult to operate without warning. The contact continued driving the vehicle. The vehicle was not taken to be diagnosed nor repaired. A dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was 50,000.
- Lipan, TX, USA
When turning truck at low speeds wheel becomes very hard to turn, if truck is parked a couple days when I try to drive steering is very very stiff. Also when turning at low speeds steering wheel pulls in opposite direction alittle
- Elyria, OH, USA
My 2016 Ram 1500 will randomly loose power steering. I'll be turning and it gets real hard to turn. I'm thinking it has something to do with the power steering. It doesn't matter if I'm going fast or slow. It does it quite often. Doesn't matter if I'm on the road or off the road. It doesn't while I'm in motion or at a stop
- Stahlstown, PA, USA
My truck's electric power steering suddenly stopped working while I was driving at low speeds on snow/salt covered roads. This occurred a few days after going through a car wash. Vehicle only has 41,000 miles. After some research I found a Chrysler recall S19 (NHTSA recall 16V-167) was issued for this problem. When I contacted Chrysler they told me my vehicle fits the build dates for this recall but the recall was not listed under my VIN and they did not know why. I cannot safely driver my vehicle and Chrysler does not want to execute this recall. Please help me figure out why the scope of this recall does not include all effected vehicles. Thank you.
- Syracuse, NY, USA
The power steering is working intermittently. Dangerous while traveling
- Minneapolis, MN, USA
I have had my 2016 Ram 1500 aligned 4 times in the last 2 months. Everytime I bring it in to the dealership they say it is way out of alignment and correct it. In a few days the truck will start pulling again. All highway driving.
- Camby, IN, USA
I was driving to a local business and the power steering warning light came on and the power steering was suddenly gone while parking in the parking lot. It was in the city at slow speed. Diagnosis by the local dealer says the electronic unit for the power steering failed. Appears it could have happened on the highway and been very dangerous. This appears to be the same failure as the NHTSA recall no 16V-167/ mfg recall no. S19. The following site has many complaints that are similar that were not part of the limited 440 vehicle recall. Https://www.carcomplaints.com/Ram/1500/2016/recalls/loss-of-power-steering-assist-16V167000.shtml it appears to me the recall was not broad enough. My vehicle has just under 37,000 miles on it. Right in the range of most of the complaints.
- Oak Harbor, WA, USA
The contact owns a 2016 Ram 1500. While driving 50 mph, the power steering failed and an unknown warning indicator illuminated after the failure. The contact drove the vehicle to salsbury's Chrysler Dodge Jeep Ram (13939 airline hwy, baton rouge, la 70817, (225) 926-8800) where it was diagnosed that the power steering failed. The VIN was not included in NHTSA campaign number: 16V167000 (steering). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 72,000.
- Baton Rouge, LA, USA
This 2016 3.0L eco diesel is a death trap after fca reprogramed the software 2 months ago. 2-4 second hesitation when you press on the gas. The truck just sits there and does not move. In two months I have had 3 close calls pulling into traffic. Extremely scary when you hit the gas and nothing happens and a car is coming down the highway at you at 55 mph and you're seconds from getting T-boned. It's just a matter of time before people start dying in this death trap. The diesel had many problems before they reprogramed it. Since new the truck has gone into limp mode 4 times where the engine lights come on and the motor shuts down to about 10 mpg. Last time I almost got killed on the freeway when this happened. You're stuck on the highway going 5-10 mph trying to get off the highway when cars are flying past you at 70 mph. These 3.0L Dodge eco diesels are very, very, very dangerous to drive. After the reprograming from fca they have a very dangerous turbo lag time. Fca has done nothing to address the problem. The reprograming of the software made them worse and more dangerous. Because of the way they designed this eco diesel, it is prone to catch fire. On my truck I had a fire under the hood and a hole melted through the intake manifold. Luckily, the truck did not burst into flames but it was in the dealership for almost 3 weeks being repaired. This truck is very dangerous and the truck needs to be recalled and if fca can't fix them, they need to buy them back and get these death traps off the road. Sorry, I can't describe just a single specific instance, it's dangerous every time you get behind the wheel. I would like to meet with the president of fca and have him take my truck for a drive with his family in it and then give his opinion as to the quality of this engine. I do not allow my wife to drive this truck as it's a death trap.
- Gladstone, MI, USA
As I was turning onto the road to my house I heard screeching as my steering locked up and I couldn't turn my vehicle anymore. A light flashed indicating 'service power steering'. my vehicle has been brought to a local mechanic shop as well as the dealer and both informed me the same thing. My eps (electronic power steering) needs to be replaced. Which is recall # 'S19'. vehicles of the same make and year are being recalled for the same issue.
- Dayton, TX, USA
Driving to my home turning right, the steering locked up? for about 2-3 seconds. Lost control of the truck. Also noticed a problem in Oct camp trip. In green ridge forest.as I drove on bumpy roads, I noticed steering difficulties.dismissed as off road bumps. After returning home, went to dinner with friends.the steering locked up. Thornton Dodge claims this is my responsibility to pay. Dodge recalled almost 900,000 trucks for steering. I should not have to pay.
- Glen Rock, PA, USA
The contact owns a 2016 Ram 1500. While attempting to start the vehicle, the steering wheel assist warning indicator illuminated continuously. In addition, the steering wheel was difficult to steer. The vehicle was taken to reedman toll Chrysler Jeep Dodge Ram of langhorne (1700 Lincoln hwy #103, langhorne, pa 19047, (215) 757-4961) where it was diagnosed that the power steering assist needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA campaign number: 16V167000 (steering). The approximate failure mileage was 42,000.
- Morrisdale, PA, USA
The contact owns a 2016 Ram 1500. The contact stated that the power steering failed and became difficult to turn. The vehicle was taken to an unknown dealer where it was diagnosed that the steering module failed. The steering module was not replaced. The manufacturer stated that the VIN was not included in NHTSA campaign number: 16V167000 (steering). The failure mileage was not available.
- Indianapolis, IN, USA
Safety recall H46 my 2003 Dodge Ram was identified by an independent mechanic that the steering linkage is close to failure and recommended I have the dealer do the recall. I called auto nation in denver area and was told there is a nationwide shortage of parts. They quoted November 2019 or december20 19 to get the parts" so I am supposed to drive a known defective truck for 2 months? in the day and age of overnighting parts I don't think this is an acceptable time frame"
- Parker, CO, USA
I purchased a 2016 Ram 1500 in May 2019 with approximately 25K miles on it. A few days after purchasing I noticed a vibration coming from the rear of the truck that's causes the whole bed to shake around 65+ mph. Took the truck to a local shop and the mechanic pointed out to me the driveshaft was wobbling a little when he had the truck on the lift. Took the truck to two different Dodge dealers about the issue, the first dealer told me they couldn't replicate the problem. So I went on a test drive with them and all of a sudden the noticed the vibration I was complaining about. Long story short they told me my tires(only 25,000 miles) were bad and I should replace them, get an alignment and the problem would be solved. So I did just that and the vibration of the whole bed was still there, they rebalanced the tires and the vibration was still present. After going to this dealer for the third time they basically told me they don't know what to because they checked everything including the driveshaft and nothing was wrong at all. A couple weeks later I go to another Dodge dealer about the same issue, and it's the same response "we can't replicate the problem". I test drive with the shop manager and all of a sudden he notices the vibration and tells me to leave the truck with him a couple days while he troubleshoots it. Two days later he calls and tells me that one of my back rims is bent and that's what's causing the vibration. I replace the rim, get all four tires balanced again for the third time and the vibration is still there.
- El Paso, TX, USA
Electronic power steering is failing. This has occurred while the vehicle was stationary as well as while it is in motion. Occurs after starting the vehicle, as soon as the steering wheel is moved an error is displays reading "service power steering".
- Salem, OH, USA
Power steering goes in and out.
- Seymour, IL, USA
Power steering went out on vehicle while driving with less than 2000 miles on odometer. Reported this to NHTSA at that time. Dealer could not get problem to repeat. Power steering went out this week at 53,000 miles and dealer having trouble diagnosing source of problem. Afraid to drive vehicle
- Woodstock, GA, USA
Electric power steering is not functioning, difficult to steer vehicle nearly resulting in an accident while driving in town from air force base to hotel.
- Nunda, SD, USA
- Enfield, NH, USA