Transmission won't shift out of second gear, and a code showed up U0402 in order for it to shift gear you have to disconnected the battery cable wait a few minutes then connect the battery back this will reset the computer then it will shift gear, while driving at 45 the truck suddenly stop making it feel like the transmission was about to fall out Now the EPS system while driving the steering wheel lock up, when I took it to dealership it sat in the shop about 45 minutes to and hour and they said ok you ready to go don't give me a copy of what was supposed to be done

- Olive Branch , MS, USA

I was driving my 2016 ram 1500 on the highway when my steering gave out due to a faulty electronic power steering rack. I lost control of the vehicle and it almost ended in an accident. I had my family in my vehicle. This is completely unacceptable. I talked to Chrysler about this issue and they said it does not fall under the recall. Although I believe it should due to the rack going bad because of water getting in due to a faulty seal.

- Braintree, MA, USA

This vehicle has a faulty ABS module that Ram doesn't make the part for. The part 68292756AA been shown on backorder for over 1yr. After chatting with a Ram customer service agent I found out this part has been discontinued and was advised that I try an aftermarket part. Guess what ? The aftermarket part is not compatible with the program download. ?This is unacceptable. There seems there is forums after forums with people in the same predicament. This issue really needs to be investigated.

- Erin, TN, USA

The contact owns a 2016 Ram 1500. The contact stated that while driving at 65 MPH, the vehicle lost power steering functionality. No warning lights were illuminated. The contact was able to continue driving; however, the vehicle vibrated abnormally. The contact attempted to veer to the right or left, and the vehicle became difficult to maneuver. The vehicle was taken to an independent mechanic, who diagnosed the vehicle and determined that the steering unit had failed and needed to be replaced. The vehicle was not repaired due to the cost. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 16V167000 (STEERING); however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that the recall had expired. The vehicle remained at the residence unrepaired. The approximate failure mileage was 194,000.

- Cranford, NJ, USA

The power steering goes out and make it very hard to drive

- Oconto Falls, WI, USA

I drove through standing water in a parking lot and a few minutes later the steering got funny.the next day it was no power steering, then the steering completely locked up could not turn steering wheel at all.

- Minneapolis, MN, USA

I believe my truck should be included in recall s19/nhtsa 16v 167: I turned on my truck, and the EPS warning light came on. The truck lost all power steering. The next day it worked. Then after idling in a parking lot, I tried to drive and the column had a shake. Then the power steering went completely out

- Spearfish, SD, USA

Truck EPS failed while driving creating a dangerous situation but turck falls outside of NHTSA 16V-167 recall.

- Arlington, TX, USA

Power steering assist quit working while driving. It appears to be an electrical problem because it works when restarting engine before it goes out again. There are no apparent mechanical issues with it.

- Kyle, TX, USA

We were driving down the interstate and my truck went into limp mode. This almost caused an accident. We were able to get off the road and into a parking lot but the whole truck locked up. The dash started saying "Service Throttle Positioning System" and the gear shift locked into park. The truck got stuck in first gear and I was able to get out of the way before we were rear ended. We had the truck towed to a truck shop and the codes had gone away. They drove it and while they were testing it it did the same thing to them. Based on research this part was on recall on the Jeep Grand Cherokee 3.0L Eco Diesel for causing this same issue with the crank shaft tone wheel (reluctor wheel) but to this date there has been none on my truck. We are now out $3400 for the repair with Stellantis knowing they have had issues with this part on the other models with the same engine.

- Godley, TX, USA

I am having trouble with the electronic power steering. The power steering goes in and out, making it difficult to turn the steering wheel, making myself feel at risk while in traffic. The problem has not been confirmed yet by a dealer for my specific VIN.

- Lima, OH, USA

Intermittent steering issues, loss of power steering, hard to steer vehicle.

- Westminster, MD, USA

The steering is difficult as though the power steering is gone at low speeds. My battery died and after disconnecting it and replacing the battery, the power steering was fine for a few days. It then went back to not working and hasn-??t worked since. Steering the truck around turns through a city is difficult when power steering isn-??t available. No warning lights or check engine lights have been illuminated.

- Lakewood, OH, USA

About 2 months ago, the power steering assist stopped working and has been intermittent since. As I drove it to the dealership, I splashed into a puddle and the power steering returned. The dealership ran a check and found the code C2128 but said they could not replicate the problem. They found the PSA module cover was rusty. They wanted to charge $3,500 to replace the module as well as $2,300 to repair both front struts. I took my truck back (power steering inoperable) and researched parts, repair shops and recalls. There is a recall for PSA failure of the year of my vehicle though my truck is not included. I seem to have all the same issues as reported in the NHTSA recall. The power steering is presently still intermittent (wet weather seems to effect it) and feels generally unsafe as it fails and returns without warning. No other symptoms or indications before, during or after failure(s).

- Orland, ME, USA

While driving My Dodge Ram 1500 on the freeway at 65 MPH the steering wheel locked up and I had no control over my vehicle. The vehicle put everyone on the freeway in danger, including myself. Each time this happened the engine light and the light for the traction control system came on. This has happened multiple times and each time I have reported it to the dealership, they say they can not help me unless it happens while they are driving it. Please address this before someone gets hurt because of my steering column locking up.

- Ukiah, CA, USA

The electronic power steering rack went out making steering very difficult and upon doing research discovered there is a recall for this exact problem but by the recall doesn't include my VIN number

- Toledo, OH, USA

Saturday [XXX], around noon, I was driving my family and my electronic power steering went out. The steering wheel became to stiff during a turn into a voting station, and I almost ran over a curb hitting pedestrians. I turned off the vehicle and restarted it and a red power steering indicated lamp lit on the dashboard, and the vehicle was difficult to steer. The mechanic I called recommended I check NHTSA Saftey Recalls, and found this for 2016 Ram Trucks: ":16V-167 / S19 Recall Summary The power steering system may stop functioning because of a short circuit in the electric power steering (EPS) control circuit board. This would increase risk of a crash." However, me VIN is not covered in the recall. I called RAM to let them know and opened a case, and they recommended I report this to NHTSA. I was not able to get the truck to a RAM dealer, but the mechanic I took it to said that the electronics have failed and the entire steering assembly needs to be replaced... Mopar part 68628858AA The vehical is under repair now, 5/7, after purchasing a new assembly from a dealership. Mechanic Brian @ Drivers Edge. Address: 2980 FM 423, Little Elm, TX 75068 Phone: (214) 423-0301 Products and Services: mydriversedge.com I do not have a labor invoice yet, but can submit after repairs are completed. Part Charge is attached. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Frisco, TX, USA

The contact owns a 2016 Ram 1500. The contact stated that while driving 55 MPH, the vehicle lost power steering functionality with the power steering warning light illuminated. The contact continued to drive the vehicle however, the steering wheel became extremely stiff. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the steering unit had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 56,000.

- Maupin, OR, USA

I was driving my Ram 1500 when all of a sudden my steering wheel locked in place and I could not control my steering wheel. This was a bit frightening as I did not know what had happened. I was able to bring my truck back home and called a mechanic, the mechanic told me it is a rack and pinion issue with my truck and after investigation we found there was a recall on a few of these Rams surprisingly when looking it up it shows -??no unrepaired recalls-?? I find it hard to believe and really frustrating as this could-??ve caused a really bad accident had even cost me my life.

- Bellevue, WA, USA

- Power Steering Failed - Was driving highway speed - Suddenly steering wheel stiffened/locked - Dashboard warning light cam on and audible alert stating "Service Power Steering" Truck was able to be guided manually (very difficult - inexperienced driver or individual with less strength would not be able to turn steering wheel ) - not yet - This happened Sunday [XXX] - Truck is currently in the drive at my residence. - Warning lamp and audible alert - At time of incident - I did notice the steering was a little wonky 2 - 3 days prior. (Believed to be tie-rod/Ball joint etc.) Had called local garage to set up inspection (Due in May) to check front end. Below it request (how fast were we traveling) I mention this because, On Saturday evening [XXX] Between [XXX] and [XXX] We were traveling highway speeds 65 - 70 (Flow of traffic) in low visibility (Dark/Rainy) If this has occurred during that period there likely would be "Additional Details" to provide in the below. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Harrisville, NH, USA