10.0
really awful- Crashes / Fires:
- 5 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 26,575 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2016 Ram 1500. The contact stated that while driving 55 MPH, the vehicle lost power steering functionality with the power steering warning light illuminated. The contact continued to drive the vehicle however, the steering wheel became extremely stiff. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the steering unit had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 56,000.
- Maupin, OR, USA
I was driving my Ram 1500 when all of a sudden my steering wheel locked in place and I could not control my steering wheel. This was a bit frightening as I did not know what had happened. I was able to bring my truck back home and called a mechanic, the mechanic told me it is a rack and pinion issue with my truck and after investigation we found there was a recall on a few of these Rams surprisingly when looking it up it shows -??no unrepaired recalls-?? I find it hard to believe and really frustrating as this could-??ve caused a really bad accident had even cost me my life.
- Bellevue, WA, USA
- Power Steering Failed - Was driving highway speed - Suddenly steering wheel stiffened/locked - Dashboard warning light cam on and audible alert stating "Service Power Steering" Truck was able to be guided manually (very difficult - inexperienced driver or individual with less strength would not be able to turn steering wheel ) - not yet - This happened Sunday [XXX] - Truck is currently in the drive at my residence. - Warning lamp and audible alert - At time of incident - I did notice the steering was a little wonky 2 - 3 days prior. (Believed to be tie-rod/Ball joint etc.) Had called local garage to set up inspection (Due in May) to check front end. Below it request (how fast were we traveling) I mention this because, On Saturday evening [XXX] Between [XXX] and [XXX] We were traveling highway speeds 65 - 70 (Flow of traffic) in low visibility (Dark/Rainy) If this has occurred during that period there likely would be "Additional Details" to provide in the below. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Harrisville, NH, USA
I have electronic steering in my 2016 dodge ram it is failing when driving the truck has under 100,000 miles on it. It just happened all at once while driving to work one morning.
- Embden, ME, USA
Power Steering issues that have been known for multiple Dodge Ram 1500 Trucks but apparently not my specific Truck" I have contacted multiple shops to get quotes to fix this problem. It has been known to be a problem for multiple Ram 1500 Trucks including my year but for whatever reason my truck is not listed as under this recall? There was absolutely nothing wrong with my vehicle and my vehicle has been very well maintained with all records in hand. Out of nowhere getting in my truck the steering does not work. No accidents or any damage, just random failure to the power steering. This caused my family and I to barely be able to steer my truck onto the main road from our house and back to the home safely. It was very random as this was the first and only time this occurred. Curious as to why my vehicle is not covered under the recall that is listed for all other Dodge Ram 1500 Trucks for the same issues" This is not a normal thing to have fail.
- Poulsbo , WA, USA
The power steering keeps going out and coming back
- Timberville, VA, USA
Power steering fails intermittently while driving. Been told it the EPSboard but I'm not part of the recall for some reason
- West Jordan, UT, USA
Was driving and the power steering went out, cannot turn the steering wheel causing extreme danger to my family in the car and others driving as I could not turn to get off the road. Huge Hazard.
- Coon Rapids , MN, USA
Steering rack went out around 70k miles
- Chillicothe, OH, USA
My power steering assist failed. This put my life and my kids lives at risk, as well as anyone else on the rroad.
- De Pere, WI, USA
The contact owns a 2016 Ram 1500. The contact stated that while driving at approximately 10 MPH, the steering wheel seized. The contact attempted to turn the steering wheel and heard an abnormal buzzing sound. The contact stated that the "Steering Wheel" symbol with an exclamation point was displayed on the instrument panel. The contact stopped and turned off, and restarted the vehicle to attempt to reset the steering assist; however, the vehicle to return to normal functionality. The vehicle was towed to an independent mechanic who diagnosed the vehicle and determined that the electric power steering assist had failed and needed to be replaced. The mechanic informed the contact that there was a recall related to the failure, NHTSA Campaign Number: 16V167000 (Steering). The contact had called a dealer but was informed that the VIN was not included in the recall. The contact called the manufacturer, and it was confirmed that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 177,000.
- Conifer, CO, USA
Electronic power steering control has starting to glitch, bind, lock, and restrict turning. Occasionally it will be extremely rigid from one side and then it will proceed to be extremely loose and normal to another side. Varying at different times, and occurs randomly. Sometime it will lock in place while driving and other times it will be completely normal altogether.
- West Valley City, UT, USA
The contact owns a 2016 Ram 1500. The contact stated while driving 40 MPH, the vehicle lost power steering functionality. The message "Service Power Steering" was displayed. The contact pulled over to the side of the road and after several minutes the vehicle was turned off. The vehicle was restarted and driven to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 172,000.
- Eagle Lake, MN, USA
My 2016 Ram 1500 is having all of the problems that the S19 Electric Power Steering Recall states will happen when it's failing and is greatly affecting the steering when I drive it. At times it's all I can do to steer it. I first ran my Vin for recalls and it showed None. I've reported it to the FCA and questioned them as to why my 2016 Ram was not included in this recall when it's clearly doing everything that it says in the recall, The ladies response when I asked if I was going to have to be in an accident and get injured or killed, was that she wasn't saying that in so many words but yes. I want something done about this because I shouldn't have to pay for a repair that is clearly in a recall for the 2016 year Ram 1500 which is what mine is. They are welcomed to look at my truck anytime and I'm going to have it taken to the dealership so I can have documentation of the problem.
- Bluefield, WV, USA
The contact owns a 2016 Ram 1500. The contact stated that when the vehicle was started, the power steering warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the EPS system needed to be replaced. The vehicle was not repaired. The vehicle was then towed to a dealer where it was diagnosed that the EPS system needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 220,000.
- Redding, CA, USA
The electric power steering system failed while I was driving. I was travelling at approximately 20mph the first time it stopped working and had just finished a turn onto a residential street. The dash said "service power steering" and the check engine light came on. I pulled the vehicle over, turned it off, then turned it on again and the power steering started working again but the check engine light was still on. Later that day, the check engine light turned itself off. I was driving on the freeway later that day and lost the power steering again travelling approximately 55mph. The vehicle became nearly impossible to steer and put myself and others on the road around me at risk due to the speed I was travelling and lack of control I had when the steering went out. Fortunately I was able to pull over and restart the vehicle and regain power steering to get my vehicle home. I have not taken the vehicle to a dealer yet.
- Saskatoon, SD, USA
1. I believe my power steering is not working properly. I can feel it. 2. I believe it is getting worse and I could get into an accident. 3. No 4. No 5. No. I just feel it getting hard to steer.
- Painesville , OH, USA
The contact owns a 2016 Ram 1500. The contact stated while driving at approximately 35 MPH, the vehicle became difficult to maneuver. The failure occurred on several occasions. The contact stated that the Electronic Power Steering (EPS) warning light was illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 11,238.
- Dallas, TX, USA
EPS went out while driving. No warning lights
- Coral Springs, FL, USA
- Frisco, TX, USA