Drove it to town. When I got back in to go home, the steering was very hard to use.

- Rudd, IA, USA

While turning left out of the school parking lot, the steering wheel locked and prevented any further steering ability while actively driving at approximately 15 miles per hour. The power steering light on the console flashed immediately prior to the event but stayed on while the truck was in motion and then finally stopped. After leaving the truck at rest and turned off for approximately 15 minutes, we were able to unlock the steering wheel and drive the vehicle home. This issue has occurred no less than 5 times in the past year, although previously the steering locked for just a few seconds.

- Palm Bay, FL, USA

The contact owns a 2016 Ram 1500. The contact stated while driving at an undisclosed speed, the steering wheel seized, and the steering wheel became difficult to turn. The power steering warning light was illuminated. The vehicle was towed to an independent mechanic however, the vehicle was not diagnosed or repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000. The VIN was not available.

- Collinsville, IL, USA

The contact owns a 2016 Ram 1500. The contact stated that while her son was driving 15 MPH and turning out of a parking lot, the power steering warning light illuminated and the vehicle lost power steering functionality, nearly causing a crash. The contact's son depressed the brake pedal and stopped the vehicle. The contact's son was able to push the vehicle to the side of the road with the assistance of a friend. The contact met her son at scene. The contact stated that after turning off and restarting the vehicle, the power steering became functional. The contact's husband was able to drive the vehicle from the scene. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.

- Palm Bay, FL, USA

Steering wheel locked up and the dealership stated many of these trucks have this problem, with the rack and pinion system. The part is on back order for 2 months, I would say that is a red flag. This could've been very serious.

- North Port, FL, USA

electronic powering steering module internal code c2217-00. driving down the road and the power steering stopped working. the issue keeps occuring it will work and then go out. No leaks at the steering rack all connections at rack to are good. electronic info of the module all within normal range. nothing seemed to cause this other than possiblity of a failing eps module or need of recalibration/update.

- Frankfort, IL, USA

Power steering stopped working

- Kemah, TX, USA

The electric power steering is increasing making a louder sound over the last several months. No trouble lights on dash. I have detected some steering resistance and has me concerned of failure. My VIN number doesn't qualify for the steering recall. Hoping that steering failure doesn't occur while driving vehicle and that adding this report to NTSB will help broaden the recall to include this vehicle. Inspection of vehicle is available.

- St. Clair Shores, MI, USA

The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds, the power steering intermittently malfunctioned, and the steering wheel became difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V167000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 60,000.

- Saint James, NY, USA

Lost steering will not turn it due to the defect electrical unit

- Oskaloosa, KS, USA

The contact owns a 2016 Ram 1500. The contact stated that after starting the vehicle the power steering assist had malfunctioned and the steering wheel became difficult to turn in either direction. After restarting the vehicle the failure had self-corrected but later reoccurred. The vehicle was taken to the local mechanic who diagnosed that the Steering Rack and Pinion were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 16V167000(Steering). The contact indicated that the vehicle had experienced that same failure listed in the recall. The local dealer was not yet contacted. The failure mileage was 50,000.

- Hollywood, FL, USA

The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds and turning, the steering wheel was difficult to turn. The contact stated that the failure had been recurring while driving and turning. There was no warning light illuminated. The vehicle was taken to the dealer, where the contact was informed that the VIN was not included in NHTSA Campaign Number: 16V167000 (Steering). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 331,000.

- Oconomowoc, WI, USA

While driving, dash board alert notice of shifter requiring service appeared. Message states not to take gear out of "D" until reaching desired location or may not be able to use "D" again. Later Engine, power steering, air suspension, anti skid alerts began to appear is sequence. Cruise control and other electrical feature will not work during alert. Last anywhere between 5 and 30 or more minutes. Happened 2 days ago while on vacation road trip to Gulf. In Gulf shores now. Now I get an email from dealer about purchasing car insurance repair plan. Seems odd on the timing. Please help. Vehicle will restart and go into gears. Power steering may not work for up to five minutes. Have to stop and restart. Sporadic operation. Suspect tactics by dealer repair database to get customers to buy repair insurance or get vehicle into shop/trade for new vehicle. Please help. Do not know if recent CDK hack involves my dealer.

- Chillicothe, IL, USA

Intermittent and random loss of electric power steering. Fuse coming off of positive battery terminal for power steering is good, and when power steering is working it functions without issue. Without sign or warning service power steering icon will flash on the dash, resulting in complete loss of power steering. This has been happening for 3 days now, and the power steering system has come back and gone back down countless times at random.

- Aurora , MN, USA

2016 Ram 1500 sports with 68k miles power steering failed randomly after never having problem. Was out on a fishing trip in Alaska and was packing up to leave and started the truck and the service power steering come on!Tried turning vehicle off and on but nothing worked and I didn-??t have good service so it took me a while to contact family! I-??m aware of a previous recall for this model/year but to be at 68k miles and leaving me stranded is terrible will be contacting dealership soon

- Fort Wainwright , AK, USA

my 2016 ram 1500 lost power to power steering while driving never regained power back it has been in the shop since may 15 the power steering box has a recall i keep fighting with the dealership i-??ve had to pay for rentals since may 22 the part is on back order from mopar makes you wonder why should i have to pay 5k out of pocket for a recall that should be repaired

- Council Bluffs, IA, USA

The contact's husband owns a 2016 Ram 1500. The contact stated that while her husband was driving at slow speeds, the vehicle experienced a loss of power steering assist while making a turn. The contact stated that the steering shaft and shaft pinch bolt had previously been replaced; however, the failure recurred. The vehicle was taken to the dealer, where the steering shaft and shaft pinch bolt were replaced a second time. The contact related the failure to NHTSA Campaign Number: 16V167000 (Steering); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 140,000.

- Sycamore, IL, USA

I was driving truck to doctors office and the steering wheel would not turn, I slammed the brakes and barely missed a disabled women in the parking lot. A red light started flashing on the dash saying service power steering. Towed to mechanic with scan tool and said it needs a complete power steering rack. The truck only has 37,181 miles on it and is garaged since I had it. The dealer quoted 3400 dollars for repair. Called Chrysler customer service, and they said normal wear and tear. I told them I almost ran over someone and they didn't seem to care.

- Rockport , IL, USA

While driving my 2016 Dodge RAM 1500 at between 25 and 30 MPH on the street behind [XXX] my steeling wheel locked up - or loss of power steering could not turn the vehicle to the left or right. Also a large emergency light and what looked to be like a steering wheel light flashed on my dash. I stopped turned off the truck where I was and turned on the emergency flashers. Uncertain of what happened I got out of the vehicle to see if something was leaking or if I might have lost a belt. Seeing no issues i got back into the truck and started it again. The steering returned so I drove straight home. I contacted the local Ram dealer service department and they had not heard of this issue. So i google it and found that this was an issue with the 2015 2016 1500 RAM i reached out to Stellantiis and was informed to have the truck towed to the RAM dealer to have the truck evaluated. Which i did I was informed by the dealer that it was the electric steering module was defective I reached out to Ram customer service and they said it did not fall within the VIN numbers for the issue. I have the part saved if needed and I have a video of the dash on the day of the incident but can not upload it. Part Number Description My Dodge part number is P68242957AE which I guess before or just after the recall parts number. 68242957AG Unit, Electric Power Steering (DS41) (sales codes 5ZK and 5ZE) or (DS62) (sales codes 5ZJ and 5ZF) or (DS91) (sales codes 5AX and 5ZE) or (DS98) (sales code 5AX and 5ZG) 68242958AF Unit, Electric Power Steering (DS61) (sales codes 5ZJ and 5ZE) 68256617AC Unit, Electric Power Steering (DS98) (sales codes 5AX, 5ZG and AWL)

- Marietta, OH, USA

The contact owns a 2016 Ram 1500. The contact stated while driving 65 MPH and making a turn, the vehicle lost power steering functionality. There was no warning light illuminated. The contact forcefully steered the steering wheel, and the vehicle regained power steering functionality shortly afterward. The contact stated that the failure had been recurring while driving and occurred increasingly while driving at slow speeds. The contact related the failure to NHTSA Campaign Number: 16V167000 (Steering). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 61,000.

- Deerwood, MN, USA