I purchased a new 2016 Dodge ram 1500 truck. I recently experienced severe steering issues which resulted and may not being able to control the steering. I had to tow the vehicle to the dealer who told me it would cost approximately $3,500 to have the electric power steering module replaced. Luckily, my steering issues occurred when I was at home and pulling into my garage. I had just gotten back from a trip and was on the interstate. If this issue had occurred on the interstate I hate to think of the problems that could have occurred. I believe that Chrysler should recall these vehicles that have the electronic steering issues or at least pay for the repairs.

- Hartselle, AL, USA

Electronic power steering failure, trucks were recalled in 2015 through 2016. However, my trucks EPS part number is not on the recall list. I tried bringing it to Dodge and they wanted over $3000 to repair. Dodge also told me they could not guarantee me. This would fix the power steering, turn off the power steering light in the dash, and no guarantees could be made that replacing the steering column for $3800 would repair the problem! There have been over 2 million recalls on these vehicles for a failure of EPS! Total loss of control of steering, without the assist, it is almost impossible to turn the wheel of the truck, and failure while driving would surely kill the driver and everyone around them! The fact Dodge wasn-??t forced to recall these vehicles is absolutely horrifying! The fact, the highway safety control does not force dodge to recall all of these vehicles is completely unacceptable! If my truck is not fixed, I will be filing a class action suit against everyone involved! $50,000 for a truck with no power steering and electric issues, and the highway safety control does nothing to hold Dodge accountable! Please call me at [XXX] if there-??s any questions! If I don-??t get a response, I will be reaching out to an attorney! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Newton, NJ, USA

The contact owns a 2016 Ram 1500. The contact stated that while driving at approximately 15 - 20 MPH and attempting to make a left turn, the steering wheel required excessive force to maneuver. The contact was able to coast to a stop and coasted into a nearby parking lot, using excessive force to maneuver the steering wheel. A certified mechanic confirmed the vehicle was safe to drive. The vehicle was taken to another certified mechanic who was unable to determine the cause of the failure and was referred to the dealer. The vehicle was taken to the dealer who was unable to diagnose the vehicle, however, did suggest it may be a software failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 100,000.

- Mechanicsburg, PA, USA

10/3/2024: 2016 Ram 1500 suddenly lost power steering ability while driving (55 mph), and a red steering wheel icon with an exclamation point warning light came on. We were able to safely get off the road to a parking lot. After the vehicle sat for several hours, no warning light and drove fine. The next day (10/4/24) it happened again, but thankfully it happened in our driveway. It took significant force to turn the wheel, especially when making sharp turns. It was extremely difficult to safely control the truck. I am not sure that an inexperienced driver or someone with physical limitations such as weak upper body strength would have been able to safely control or turn the vehicle. The vehicle has not been inspected by the dealer yet, but it will be soon. We have not driven the vehicle since 10/4/2024 due to this significant safety concern. We are currently contacting our insurance company for assistance with towing to a dealership. There were no warning lamps, messages, or other symptoms prior to the failure.

- Macy, IN, USA

My power steering is randomly going out. To reset I can pull the electrical cable off the battery and reinstall.

- Woodbury, MN, USA

The contact owns a 2016 Ram 1500. The contact stated that after starting the vehicle, the vehicle lost power steering functionality, and the steering wheel became difficult to turn in either direction. During the failure, the message "Service Power Steering" was displayed. The contact used a code reader to diagnose a low voltage failure to the electronic power steering module. The vehicle was later towed to the local dealer. The vehicle was not yet repaired. The manufacturer was not contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V167000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 85,000.

- Homestead, FL, USA

I have very low mileage 34,510 (2016 1500 RAM BIg Horn) on this truck & started to have power steering problems. Without notice the power steering was giving me problems & thought it was something else. Today the same problem came about but I stopped, power steering was almost NONE, had to pull over to the side of the road, turned off truck to reset problem, steering was still tuff but slowly changed ma bit. Drove few miles & afterward getting back into truck it started all over again, steering became difficult to turn & warning light came on/off. I almost crashed/hit another vehicle due to being unable to turn vehicle away. Although I took vehicle 40 days ago for an oil change, dealer did not give any notice on vehicle form of any problems, even thou I had experienced issues before hand. Will contact dealer since its a Pre-Certified purchase.

- Miami, FL, USA

Power steering completely failed luckily in a parking lot. We took it to the local Dodge dealer and they confirmed the (EPS) electronic power steering module had failed. The entire rack has to be replaced. Some but not all 2105-16 Ram truck had a recall for this exact thing but mine is not one. Now with this same failure i would really like for somebody to take a second look to make sure mine should or shouldn't have been included on this list

- Palm Bay, FL, USA

When driving I lost steering and received dashboard alarm with service power steering. Turned the truck off, when I turned it back on the steering was working. A week later I lost steering again while driving.

- Beckley, WV, USA

Power steering locked up while driving. Upon investigation discovered EPS had went out and found there was a current recall on the vehicle but not my specific Vin.

- South Point, OH, USA

I was driving the truck when the light came on for EBS (Electronic Braking System) and the steering wheel locked up then the truck dash read a warning stating "Service Power Steering". Through my research on Kelly Blue Book this is a common problem with this year make and model of Ram 1500 pickups yet mine doesn't have this as a specific recall. I also have an issue with the exhaust manifold bolts rattling loose separating the exhaust manifold separating from the rear of the engine block at the head. My father owns a 2014 Ram 1500 and had that same issue with his exhaust manifold and I know 3 other gentlemen that had the issue with the exhaust manifold I was wondering seeing as these are common problems with this generation of Ram 1500's if I could have these 3 issues put out as recalls on my specific Ram 1500 because with these common problems I feel like I shouldn't have to come out of pocket to pay for them. Please consider my complaint. Thank you.

- Summerville, SC, USA

The contact owns a 2016 Ram 1500. The contact stated while driving at an undisclosed speed, the power steering failed with the -??Service Power Steering-?? warning light illuminated. The contact stated that the failure occurred while making a left turn. The contact stated that due to the failure there was almost a crash with another vehicle. The contact turned off the vehicle and allowed the vehicle to sit for several minutes. The contact stated that when the vehicle was restarted, the -??Service Power Steering-?? warning light was off. Additionally, the contact stated that the power steering failure was persistent. The contact stated that when the failure occurred, the steering wheel was difficult to turn. The vehicle was taken to an independent mechanic where it was diagnosed with rack and pinion failure. The contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 69,500.

- Cushing, TX, USA

Drove it to town. When I got back in to go home, the steering was very hard to use.

- Rudd, IA, USA

While turning left out of the school parking lot, the steering wheel locked and prevented any further steering ability while actively driving at approximately 15 miles per hour. The power steering light on the console flashed immediately prior to the event but stayed on while the truck was in motion and then finally stopped. After leaving the truck at rest and turned off for approximately 15 minutes, we were able to unlock the steering wheel and drive the vehicle home. This issue has occurred no less than 5 times in the past year, although previously the steering locked for just a few seconds.

- Palm Bay, FL, USA

The contact owns a 2016 Ram 1500. The contact stated while driving at an undisclosed speed, the steering wheel seized, and the steering wheel became difficult to turn. The power steering warning light was illuminated. The vehicle was towed to an independent mechanic however, the vehicle was not diagnosed or repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000. The VIN was not available.

- Collinsville, IL, USA

The contact owns a 2016 Ram 1500. The contact stated that while her son was driving 15 MPH and turning out of a parking lot, the power steering warning light illuminated and the vehicle lost power steering functionality, nearly causing a crash. The contact's son depressed the brake pedal and stopped the vehicle. The contact's son was able to push the vehicle to the side of the road with the assistance of a friend. The contact met her son at scene. The contact stated that after turning off and restarting the vehicle, the power steering became functional. The contact's husband was able to drive the vehicle from the scene. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.

- Palm Bay, FL, USA

Steering wheel locked up and the dealership stated many of these trucks have this problem, with the rack and pinion system. The part is on back order for 2 months, I would say that is a red flag. This could've been very serious.

- North Port, FL, USA

electronic powering steering module internal code c2217-00. driving down the road and the power steering stopped working. the issue keeps occuring it will work and then go out. No leaks at the steering rack all connections at rack to are good. electronic info of the module all within normal range. nothing seemed to cause this other than possiblity of a failing eps module or need of recalibration/update.

- Frankfort, IL, USA

Power steering stopped working

- Kemah, TX, USA

The electric power steering is increasing making a louder sound over the last several months. No trouble lights on dash. I have detected some steering resistance and has me concerned of failure. My VIN number doesn't qualify for the steering recall. Hoping that steering failure doesn't occur while driving vehicle and that adding this report to NTSB will help broaden the recall to include this vehicle. Inspection of vehicle is available.

- St. Clair Shores, MI, USA