10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 4,596 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
the failed component is the ABS control module. this is very common with these trucks. parts have been on back order for years. The result of this failed component is no ABS and no traction control which is a huge safety issue. the Engine fault code is C2200.
- Orlando, FL, USA
I have not had any accidents but the vehicle is indicating a fault in the ABS and ESC system
- Orlando, FL, USA
While driving down highway, the ABS light and traction lights came on and cruise control was disabled and brakes was catching as if applying the brakes. After stopping, tried to place the truck in 4WD to no avail. Reset the light by disconnecting the battery, but the warning light for traction came back on and then went off several times when there was no obvious reason.
- Jackson, OH, USA
The ABS, traction control, and brake light came on in the dash. Had the vehicle checked and the code came up C2200-49, which indicates the ABS module. Found out that the 2019 models and newer have a recall on the same part. Went to and spoke to 2 different dealerships to try and get fixed or even to buy the part, but was told that this module has been an issue and back ordered for over 3 years. One of the dealerships told me that they aren't even entertaining the option of making an appointment. This is very frustrating and confusing, since my stopping ability could be compromised, especially since I tow a boat quite frequently.
- Cape Coral, FL, USA
The brakes on my 2017 4WD Lonestar Ram 1500 have been malfunctioning intermittently over the past few months. When depressing the brake petal, three things happen at once; the brake petal pulsates up and down, the ABS and "Service Electronic Braking System" lights illuminate on the dash, and I can hear a loud, gurgling sound. While researching the issue online, I noticed that a recall for the Hydraulic Control Unit (HCU) responsible for failure of the braking system has been initiated for the 2017 Ram 2500 and 3500 models, but I believe that an inspection will reveal that the HCU in my 1500 is also faulty. This issue greatly impacts the vehicles ability to slow down or come to a sudden stop, as the brakes often lock when they are applied, and has almost resulted in several collisions.
- Yorktown, VA, USA
My ABS system is not working Anti-traction control and cruise control. Dealer says parts not available for last 2 years. No reasons for manufacturer delays. dealer says part cannot be ordered.
- Killeen, TX, USA
ABS module part no. 68295368AC has failed. Cannot replace due to Chrysler has engineers taking product off line. This has been a known defect for years and has not been recalled. My wife now drives a malfunctioning vehicle. Cost of repairs will be over $1000 There is no info of when this part will be available. Have contacted Chrysler customer care and they have confirmed this defect and no answers. Complaint ref.#[XXX] Customer phone 8003349200. Please look into this matter that Chrysler has been ignoring. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Seguin , TX, USA
ABS and traction control lights consistently light shortly after starting the truck. ABS, traction control and 4 wheel drive are disabled when this happens. This issue has been ongoing for many months with several attemps to repair that have not worked.
- Halifax, PA, USA
While driving several times since purchasing it the vehicles steering had completely locked and I've had to slam on brakes in middle of traffic before i crash several times, very close to causing serious injuriesto myself or others and possibly death. This has happened numerous times since i bought it. I took it to the dealership where I purchased it, they said they fix it in 2021 it has happend several times since then also, im scared to drive it. Or it will get super lose like a joy stick, but won't turn at all. Ive taken it to several other dealerships for diagnosis with similar results. Now when i brought it to the dealership where i purchased they're saying they have to charge to diagnosis it again when I have several other diagnosis stating same problem plus i brought it here in 2021 same problem. so there own diagnosis which should be in system, ive went to another dodge dealership for diagnosis and auto separate auto repair shop who confirmed the same electrical power steering issues. They even printed papers stating the 2015-2016 ram had same problem and recalls on same steering wheel issues.
- Pompano Beach, FL, USA
It is having the same issues like the recall for the 2500 and up for the abs hydraulic control unit. Warning lights are on and does not have cruise control, traction control, nor 4 wheel drive
- Portland, TN, USA
ABS system went down on my truck, brakes still work but no ABS system! Received no recall papers even though the truck is a 2017 Dodge Ram and 2017 trucks are under recalls.
- Port Saint Lucie, FL, USA
Lights are on for the abs system and stabilizer. Took car to mechanic and they indicated that the module needs to be replaced as described by the information posted.from other cars similar issues. No recall has been posted for my module and it costs over $1,200 TO FIX. My 2017 ram 1500 laramie needs to be on recall list to fix the same issues. This issue presented it self when I was make a left turn. Abs and stable control Lights went on.
- Yonkers, NY, USA
The NTSB requires that the manufacturer install ABS and SRS systems on the vehicle. The manufacturer, Ram is having issues supplying repair parts, the Anti Lock Break Control module is on national backorder with no idea of when it will be available. This is a serious safety issue and someone needs to review and determine if this can be corrected. I as well as many other vehicles are on the road without this important safety feature.
- Etowah, TN, USA
ABS control unit failure. Part number is 68295368AA. Dealer cannot fix problem due to no part being available. I've researched this issue online and found that they've issued 2 additional part numbers to replace the unit with, both are on backorder with the manufacturer. I managed to search online for all 3 part numbers and was able to locate one of them, the latest version actually and have ordered it. Here's the main issue. This is a well known and wide spread problem with the 2017-2018 Ram 1500 trucks, also why parts are not available at the dealer. When the ABS control unit fails, the ABS, traction control, trailer brake assist, and cruise control are INOP. This is a major safety issue while driving the vehicle and problematic when you can't easily get the problem repaired. I am out of warranty coverage as are most who have the same problem. I feel FCA should step up and do a Recall of these trucks and fix with a quality part before someone gets killed.
- Argyle, TX, USA
The car has hit the brakes multiple times by itself on the highway. The car also does not have traction control anymore and I almost lost control with both of my kids in the car when I went to speed up and pass someone. Since the car is rear wheel drive, I almost spun out but I let go of the gas and kept my wheel straight and it aligned itself back to normal. I-??ve been in contact with the dealership about the abs problems and they said it-??s a computer that is on back order for someone reason. This is very dangerous and I-??ve read many reports online of how it-??s happened to many folks. I constantly have an abs, brake, and traction light on. In addition, the problem Can-??t even Be fixed since they don-??t have the computer at the dealership. Dodge needs to fix this dangerous problem. It happened today, the spinning out, which is why I am sending this now. But I-??ve had multiple issues driving in the highway with the car braking by itself due to the abs computer having an issue that dodge knows about.
- Sunrise, FL, USA
1.The components that failed were the entire rear dif. It will be available for inspection and I will make certain that my mechanic takes photos. 2. My brakes completely locked up on me TWICE and the vehicle stalled. I was left in the middle of the road on a downward slope and on a curve, a blind spot. I was extremely fortunate that this didn't take place on the interstate and that there wasn't a tractor trailer following behind me!! 3. My mechanic verified that it was in fact the rear differential that was destroyed. The inside of the casing was "chewed up" by the gears. He called around and was able to locate a slightly used one to attempt to save me money and it was easier for him to complete the task of replacing it. 4. There are no police reports or insurance claims. 5. There were no warning lamps to alert me that anything was wrong. The only thing that took place was the truck lost power TWICE while traveling on the interstate where I was forced to stop in the break down lane. Both situations could have ended MUCH WORSE for me.
- Waterville , ME, USA
The NTSB requires that the manufacturer install ABS and SRS systems on the vehicle. The manufacturer is having issues supplying repair parts, the Anti Lock Break Control module is on national back order with no idea of when it will be available. This is a serious safety issue and someone needs to review and determine if this can be corrected. I as well as many other vehicles are on the road without this important safety feature.
- Jacksonville, FL, USA
While driving the vehicle, the cruise control disengages, the traction control light comes on, and the ABS light comes on along with a warning bell dinging incessantly! It may stay like this for hundreds of miles or may be intermittent. Sometimes I can restart the vehicle and it will reset and sometimes it won-??t. I haven-??t been able to replicate it for the dealership-??although it-??s been occurring for over a year now. Driving conditions don-??t seem to make any difference as a cause. Wet, dry, smooth, or bumpy roads-??it-??s all the same.
- North Richland Hills, TX, USA
Approximately [XXX] the ABS and traction control warning lights came on. I took it to the Ram dealer in Benton AR. They informed me the ABS control module would need replacing and was on back order for approximately 12 months. As a result I do not have ABS or cruise control. In my research I-??ve learned that other issue have been reported with this problem including loss of 4 wheel drive. The dealership (Campbell) requires full payment of $700 before ordering the part! I can still drive the truck but I-??m not comfortable especially in bad weather. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Scott, AR, USA
- Sparta, GA, USA