The contact owns a 2017 Ram 1500. The contact stated that after her son reversed into the driveway and exited the vehicle, the vehicle started to roll away. Her son then jumped in the vehicle and accidentally depressed the accelerator pedal in his efforts to depress the brake pedal causing him to crash into a tree. The front of the vehicle was severely damaged and the air bags did not deploy. There were no injuries sustained by her son. The contact stated that there was no warning light illuminated. The vehicle was taken to an independent mechanic however, the vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The contact referenced a manufacturer's Recall under U05 associated with the failure. The failure mileage was 71,094.

- Statesville, NC, USA

My rear axle is at a ram dealership have the complete rear axle replaced. It has 90,000 mi and a few thousand miles ago it started to emit a whining noise that just continued to get louder the more I drove it. I took it in one week ago and after a tech checked it out I was told that the entire rear axle had to be replaced at a cost to me of over $5600. I opted to have a used axle installed for half the cost. This problem if left could have led to the rear axle locking up and loss of control. In searching the internet I have found that face has had some recalls on different year trucks for loose pinion nuts and low fluid from the factory and lack of proper heat treating of axle and gears leading to failure. Consumer stated old axle will be available for inspection.

- Backus, MN, USA

On Sunday March 27, 2022 my daughter and I were in my 2017 Ram 1500 Bighorn 5.7 liter Hemi, driving east bound on a major road leading from my neighborhood. We were going about 50 mph when the entire dash board lit up like a Christmas tree, windshield wipers, radio volume going up and down, all sensors going off, and the entire speedometer went black, all of this happened going full speed, oh, and the gear shift knob turned off!!!! I couldn-??t control my vehicle at all. All of this happened and then it just went black, no speedometer, no gear shifter, and no steering control!! I want to remind you that I was driving with my child in the truck!! It is now at my local mechanic with the truck completely bricked. No power whatsoever, gear is stuck, and the key fob is stuck in ACC and they cannot get it out. This needs to be investigated asap. If I was in the highway we would have killed ourselves and possibly someone else. I lost all control over my vehicle due to some freak electrical issue Chrysler refuses to fix. Maybe a fat lawsuit will help. If you research the complaints on this vehicle, you will see this is not the first time this has happened. Does someone, or a family, have to die first before you will respond?!! This is on you Chrysler to do the right thing. Recall these trucks ASAP. I swear to you someone is going to die if you do not act now!! I-??m a combat veteran who has been in actual combat, and this was one of the most terrifying incidents of my life, mainly because my babygirl was in there with me. For the price I paid for this truck, it should be darn near bulletproof. Sad day when American manufacturers put profit over people.

- Highlands Ranch, CO, USA

Purchased Truck 2017. Truck is less than 5 years old and engine is now at 66,000 miles. Truck purchased from David Dodge, Glenn Mills Pa. Truck oil changes and 57 point inspection completed with no identifying issues reported. Truck has been serviced by Dodge Dealership with 57 point inspection up to and including 2021. Last service done 7/21 at Mount Airy NC Dodge Dealer. Ticking noise from engine became more prominent. Searched online to find Dodge 5.7 Hemi's manifold bolts break off. It is a issue for Dodge 5.7 Hemi's. The problem has been a reoccuring issues for Hemi's identified from manufacturing 2009 forward. Dodge Dealership stated warreny ends at 60,000 miles / or 5 years. Dodge Dealers never identified the manifold bolts breakage issue. The tapping noise from the engine during maintenance by the Dodge Dealer service department never identified the possible manifold breakage issue. Awaiting reply

- Pinnacle, NC, USA

The contact owns a 2017 RAM 1500. The contact stated that while reversing and depressing the accelerator pedal, the vehicle went into overdrive and crashed into a building. The contact stated no warning light was illuminated. The air bags did not deploy. The contact stated no one was injured nor sought medical attention. A police report was not reported. The contact did not call the local dealer and made them aware of this failure. On June 21, 2021, the contact stated that when approaching an intersection and depressing the brake pedal, the vehicle went into overdrive again. The contact stated no warning light was illuminated. The contact stated he depressed the brake pedal to the floor to stop the vehicle. The contact took the vehicle to a local dealer, where it was diagnosed with needing the brake and accelerator assembly to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 26,000.

- Geneva, NY, USA

The contact's husband owns a 2017 Ram 1500. The contact stated that while her husband was driving 25 mph, the vehicle stalled. The contact stated he attempted to restart the vehicle and the check engine warning light illuminated. After multiple attempts, the vehicle failed to restart and was towed to the contact's residence. Upon investigation, the contact discovered NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling) which he linked to the failure however, the VIN was not included. The contact was unsuccessful in reaching the dealer. The manufacturer was not notified of the failure. The vehicle was not repaired or diagnosed. The failure mileage was approximately 75,000.

- Lexington, NC, USA

On 7/16/2021 I was driving my truck when with no warning at all it completely shut off and would not restart and would not let me take the key out. I had to call for a tow truck to pull me out of the drive thru I was stuck at and my truck is currently at my mechanics shop. I was fortunate that this incident took place while moving at a slow speed while in a drive thru at a restaurant. If this had taken place while driving on the freeway or in traffic, I believe I would most likely be dead right now, this was a total shutdown of my truck with absolutely no warning. I called the dealer to advise of the incident and ask if there were any known issues and they were quick to say that only 2018 dodge ram 1500 trucks had this issue and it had to be my battery. Both Triple AAA tow truck driver and mechanic shop that currently has my truck have confirmed that the battery is working perfectly and has no issues. I purchased my truck Oct of 2017 and I am worried that I might have a faulty computer system. Can someone please investigate this incident, I had my 15 yr old son in the truck with me and as I mentioned before if this had happened on the freeway at 75 mph and it completely shut down this same way, we most likely would have been in a major accident and injured and possibly killed. My mechanic spent the entire day trying to find the problem with the truck but is not able to obtain any error codes from the computer. It seems impossible that my truck can completely shut down with no warning, fail to start, fail to be able to remove the key fob from the ignition and yet there is no error showing in the system.

- Glendale, AZ, USA

Vehicular hesitated to select gear and to accelerate. This has concerned me when in traffic when you expect it to accelerate This is an on going issue

- Fresno, CA, USA

The contact owns a 2017 Ram 1500. The contact stated while attempting to exceed speeds above 25 mph, the vehicle jerked with the check engine warning light illuminated. The contact stated that speed increased after a moment with a hard jerk with the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic located a transmission fault code. The vehicle was taken to a dealer to be diagnosed. The diagnostic report was not provided. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 25,000.

- Muskegon Heights, MI, USA

TL * the contact owns a 2017 Ram 1500. The contact stated while driving at various speeds, there was a shimmy in the front-end of the vehicle. The contact stated the driveshaft and power train were inoperable. The vehicle was taken to community motors Chrysler Dodge Jeep Ram (500 westin oaks dr, hammond, la 70403, (985) 345-0401) however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 55,000. The VIN was not available.

- Hammond, LA, USA

Vehicle begins shaking between 68-73 mph on several different highways. I wanted to make sure it was not road conditions. The steering wheel doesn't shake but the vehicle vibrates. May be coming from the rear of the vehicle. Replaced all four tires with brand new and had them balanced, had the vehicle aligned. Same problem occurs. This seems to be a common issue. Vehicle has 34,212 miles. Had tires rebalanced after 150 miles of use. Issue did not go away.

- Cutler Bay, FL, USA

I have a 2017 Ram 1500 eco diesel. I have received a recall on it for the diesel egr cooler. I brought the vehicle in once and after a computer check with the service department, they said that it did not need to be replaced. Chrysler sent me more recall notices that said I needed to get it repaired. I spoke with Chrysler and told them that I had it checked and they informed me that I did need to have the recall fixed. I scheduled another appointment for Oct 16 to get it fixed. After my truck was at the dealership all day, I decided to call and get the status on the repair only to be informed that the service department was not going to repair it because there was no check engine light or leak. I found this odd for a safety recall, so I checked with Chrysler again and read the recall instructions. The instructions clearly state that the recall is to be fixed and the only reason to check for a light or a leak is to see if the manifold is bad also. Im not sure why any safety recall would not be fixed asap, especially when the recall says to get it fixed immediately..

- Seneca, SC, USA

Uncommon vehicle vibrations felt while idling. While driving, vehicle shakes at all speeds and becomes more pronounced the faster the velocity. After having routine maintenance performed at chapman las vegas vehicle was returned to me. When I took possession and started the vehicle at chapman las vegas it misfired (uncontrollably shaking) and the check engine light turned on. Dealer ended up keeping vehicle another day to inspect misfire/check engine light issue. According to chapman las vegas they could not identify the reason for the misfire/check engine light and had me pick up the vehicle the next day. Ever since that incident the vehicle has become unstable and constantly shakes. I was advise by chapman las vegas to "continue driving the vehicle until engine light comes on" as they can't figure out the problem for the continued shaking. This has been going on for a few weeks now. I do not feel safe continuing to drive a defective vehicle. I'm now starting to feel and hear rattling sounds while making turns. Not sure if its at all connected but again the vehicle does not feel safe. Spoke with service department agent today and will be dropping the vehicle off again. On top of the shaking now the rear view camera is not working properly. Ive taken videos of the rearview camera issues. Unfortunately I can't video the vibrating vehicle. On 9/14/2020 at approximately 9:30 am an employee of chapman las vegas (mechanic mark) did a drive along with me so that he could asses the shaking of the vehicle. He confirmed that in fact it was shaking. He advised that he thought it might be an issue with the tires. I immediately (1 hour later) went and had the tire tread checked, tires rotated and balanced. The shaking still continues!

- Las Vegas, NV, USA

2017 Dodge Ram 1500. Consumer writes in regards to parts being unavailable for vehicle repair.

- Reno, NV, USA

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA campaign numbers: 19V818000 (equipment, engine and engine cooling) and 20V036000 (power train) however, the parts to do the repair were unavailable. My Chrysler Dodge Jeep Ram Fiat (4650 E pickard rd, mt pleasant, mi 48858) was contacted and confirmed that the parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available.

- Mt Pleasant, MI, USA

I have a 2017 Dodge Ram 1500 long star with 61000 miles when I come to a complete stop the truck jumps a little before or after it varies like if something is loose in the bed of the truck I've done my research and a lot of dealerships have replace transmissions and the customers are still having the same problem I believe it is the drive shaft please look into this thank you very much [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Grand Prairie, TX, USA

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA campaign numbers: 20V036000 (power train) and 19V818000 (equipment, engine and engine cooling) however, the parts to do the recall repairs were unavailable. Chapman Dodge Chrysler Jeep Ram (3800 N 89 th St, scottsdale, AZ 85251) was contacted and confirmed that the parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Queen Creek, AZ, USA

We have a recall from last year that they say they have no idea when or if it will or can be fixed on our 2017 Ram 1500 eco diesel due to the safety hazard (fire/explosion) of this recall and that they have had plenty of time to fix it, we asked for a loaner vehicle until ours could be fixed. The dealer refused. Since it's been at least 6 months with no repair in sight, we decided to trade it in on a new Ram. The dealer offered us $12,000 less than we still owe on the recalled Ram due to the recall that can't be fixed! we are stuck paying for a dangerous lemon and believe they should be made to buy it back for what we still owe. Please help!!

- Raymond, WA, USA

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA campaign number: 19V818000 (equipment, engine and engine cooling) and 20V036000 (power train). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the local dealer bob mariano cjdr located at (146 manchester St, concord, nh 03301 (603) 556-8616) and Bonneville and son Chrysler Dodge Jeep Ram located at (625 hooksett rd, manchester, nh 03104 (877) 227-1827) who stated that the remedy parts were not available. The vehicle was not diagnosed nor repaired. The contact had not experienced a failure. The manufacturer was not contacted. VIN tool confirms parts not available.

- Chichester, NH, USA

This vehicle has terrible pedal lag. When I press the accelerator, there is a 2-6 second lag response to accelerate. While moving forward and pressing the accelerator, when the lag catches up to the accelerator it's like it kicks into high gear (jerks) and advances. Taking off from a stopped position is the worse because it's frighting - you don't know how long the lag will take to recover. When in motion at highway speed and accelerating to pass someone, the lag does the same thing. It happens all the time, unless you accelerate very slowly, and keep your speed slow. I've driven this truck for 13 months now. The dealer said the problem will go away as you drive it..well, it hasn't.

- Twin Falls, ID, USA