10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
17,586 miles

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« Read the previous 20 complaints

problem #56

May 152023

1500

  • miles
While driving power steering failure happens randomly at any speed or on turns. No indicator light shows on dashboard calling out an issue. I am concerned loss of power steering will cause an accident causing bodily harm or death.

- Gorham, ME, USA

problem #55

Feb 282023

1500

  • 80,000 miles
The contact owns a 2017 Ram 1500. The contact stated that while driving at various speeds, the power steering intermittently failed with the power steering warning symbol displayed on the instrument panel. The manufacturer was notified of the failure and the contact was instructed to take the vehicle to a dealer. The contact was informed that the manufacturer would reimburse for any repairs to the vehicle. The vehicle was taken to a dealer where the vehicle was diagnosed with a defective rack and pinion; however, there were no recalls on the vehicle. The contact was provided an estimate for the repair. The vehicle was not repaired. The failure mileage was approximately 80,000.

- Massapequa, NY, USA

problem #54

Mar 042023

1500

  • miles
The power steering turns off and on intermittently at random times, locations, and speeds, sometimes when your driving straight, sometimes when your turning. My assumption is it is a fault electronic stearing system. As this has been known to happen to similar models.

- Regina, ND, USA

problem #53

Jul 042022

1500

  • 70,000 miles
The contact owns a 2017 Ram 1500. The contact stated while driving at an undisclosed speed and making a turn, the steering wheel became stiff. There was no warning light illuminated. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 70,000.

- Cleveland, OH, USA

problem #52

Dec 152022

1500

  • miles
Electric assist steering failure, truck is getting hard to steer either direction. Air ride system is bouncing like having no suspension at all, went into dealer and they report that the compressor, control board and manifold all need to be replaced. Vehicle only has 68,000 miles.

- Lorane, OR, USA

problem #51

Nov 252022

1500

  • miles
Driving on Highway and the power steering Gear Failed causing the vehicle not being able to turn and the front wheels locked up. This is a known issue and should be a Safety Recall. Dealership mentioned this is a common problem.

- Estevan , ND, USA

problem #50

Aug 232022

1500

  • miles
The electronic power steering completely failed. After we had been driving and it had been raining we were going about 55 mph down the state highway when the electronic power steering completely failed and we lost control of the steering. The dashboard warning light came on and on the notification screen stated to -??service power steering-??. Even though it shows absolutely no recalls just a simple search online shows that we are not the only ones with a 2017 ram 1500 with electronic power steering with the same issue. I have called around to many auto parts stores and even dealers and nobody has the part in stock. And of course our vehicle having been outside of the five years and mileage it is not under warranty. The steering is 100% locked up and will not move whatsoever. It has been inspected by a authorized ram service mechanic who has verify that it has seized up and needs replaced.

- Casa Grande, AZ, USA

problem #49

Jun 282022

1500

  • miles
Rack & pinion failed, unable to steer vehicle, repair has been made by independent service center - receipt is attached, no lamps or warning I am seeking reimbursement for repairs. Rack and pinion should not fail with only 51,000 miles on the vehicle.

- Fulton, NY, USA

problem #48

Apr 162022

1500

  • miles
Power Steering went out, looked for recall 2017 Ram 1500 Bighorn.Light came on and once it cooled down worked fine again.Five months down the road done it again and NO POWER STEERING AT ALL, no warranty nothing pay out of pocket.Called dealer to order part been almost 4 months and still no part, fixing to call Dodge themselfs and find out what the deal is.Making payments on a truck with 66,000 miles on it and no part to fix it it-??s asham.Dodge needs to get it together, instead of making new fast cars to sell, need to keep the customers safe first.

- Willard, NC, USA

problem #47

Aug 132022

1500

  • miles
Power steering fails compleatly

- Chadwick, IL, USA

problem #46

Jul 112022

1500 6-cyl

  • 63,000 miles
The contact owns a 2017 Ram 1500. The contact stated that while her granddaughter was driving at slower speeds, the steering wheel seized with the wheels turned to the left. The vehicle was towed to the local dealer where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was approximately 63,000.

- Republic, MO, USA

problem #45

Jul 152022

1500

  • miles
Power steering goes out with no warning lamps or messages

- Woodruff, WI, USA

problem #44

Jun 302022

1500

  • miles
We driving down the highway in state of Idaho. When all of a sudden steering wheel when out of control. My mom could not control it. The steering wheel was go super fast side to side. When ended up going on the side of the highway.

- Las Vegas , NV, USA

problem #43

May 032022

1500

  • miles
The electric power steering failed. I was not able to safely turn my vehicle. It is a safety issue because I could have easily injure or killed myself or anyone that I crashed into. The issue is known to happen in this vehicle. There was a warning light that came on saying to service the power steering. The manufacture is not making the part to fix this issue.

- Fargo, ND, USA

problem #42

Jun 142022

1500

  • miles
The Electric Power Steering (EPS) system went out while turning. Making the turn hazardous as the wheels were impossible to rotate. This has happened multiple times and without warning. Happens both turning left and turning right and will occur when tires are straight as well. My safety and the safety of others were put as risk and continue to be at risk with this vehicle and others like it on the roads. The problem has been stored in the trucks CPM and pulled by the dealer to verify the accident occurred. I was informed nothing can be done since no recalls pull up with my particular VIN number. It has not yet been inspected by police or insurance. The "EPS!" message occurred as the steering was out.

- Fort Worth, TX, USA

problem #41

Mar 272022

1500

  • miles
On Sunday March 27, 2022 my daughter and I were in my 2017 Ram 1500 Bighorn 5.7 liter Hemi, driving east bound on a major road leading from my neighborhood. We were going about 50 mph when the entire dash board lit up like a Christmas tree, windshield wipers, radio volume going up and down, all sensors going off, and the entire speedometer went black, all of this happened going full speed, oh, and the gear shift knob turned off!!!! I couldn-??t control my vehicle at all. All of this happened and then it just went black, no speedometer, no gear shifter, and no steering control!! I want to remind you that I was driving with my child in the truck!! It is now at my local mechanic with the truck completely bricked. No power whatsoever, gear is stuck, and the key fob is stuck in ACC and they cannot get it out. This needs to be investigated asap. If I was in the highway we would have killed ourselves and possibly someone else. I lost all control over my vehicle due to some freak electrical issue Chrysler refuses to fix. Maybe a fat lawsuit will help. If you research the complaints on this vehicle, you will see this is not the first time this has happened. Does someone, or a family, have to die first before you will respond?!! This is on you Chrysler to do the right thing. Recall these trucks ASAP. I swear to you someone is going to die if you do not act now!! I-??m a combat veteran who has been in actual combat, and this was one of the most terrifying incidents of my life, mainly because my babygirl was in there with me. For the price I paid for this truck, it should be darn near bulletproof. Sad day when American manufacturers put profit over people.

- Highlands Ranch, CO, USA

problem #40

Feb 222022

1500

  • miles
While making a left turn at low speed, I suddenly lost power steering, there was no warning message or notice and steering was very hard, I pulled over, shut the vehicle off and restarted, the power steering returned and I resumed my trip. The second incident, the vehicle was parked in my driveway, I started it up and immediately got a message on the dash that said, Service Power Steering, the power steering was not available, maneuvering was next to impossible. I have just purchased this vehicle on 2/28/22, used as is, with no warranty and I feel I have purchased a dangerous vehicle with no options available. This vehicle is a 2017 Ram 1500 Laramie Longhorn Limited with 128,00 miles on it. I understand there are some issues with the EPS system on several of the Ram 1500 Model years, and there has even been a recall on some models. I feel it necessary to report this incident as I am afraid to drive the vehicle, which makes this purchase useless, even after researching this vehicles history before buying, I had no way of knowing of the current EPS problems as there are no current recalls for my particular truck. If there is a problem with the EPS system, at the time of manufacturing, then why haven't the 2017 models been recalled as well. Also my local dealer cannot effectively make any repairs unless he has a code or the power steering is not available at the time he inspects it, and ironically it works fine intermittently.

- Loris, SC, USA

problem #39

Feb 152022

1500

  • miles
Electronic power steering stopped working while traveling at highway speeds. No warnings, no issues with steering previously. Manual steering when eps fails is still possibly, but extremely difficult. Vehicle will operate normally after turning off and back on.

- Santee, CA, USA

problem #38

Feb 172022

1500

  • miles
My electronic power steering failed. Makes it next to impossible to steer. Thankfully low speed, so no crash. No warning prior to failure.

- Elkland, MO, USA

problem #37

Feb 112022

1500

  • miles
Power steering becomes inoperable

- Adrian , MO, USA

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