10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
17,586 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2017 Ram 1500:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #36

Nov 292021

1500

  • miles
loss of electric power steering (EPS) when taking left turns and trying to straightening the wheel back there no power steering and this happens at all speeds called Ram dealer two week wait to get it in to look at it. no warning lamps or messages. looks like there a recall on 2013-2016 Ram 1500 and 2018 -2020 Ram 1500 for this problem but not for 2017 ?

- Errol, NH, USA

problem #35

Sep 272021

1500

  • miles
Parked the truck and woke up the next morning to the power steering being out.

- Deland, FL, USA

problem #34

Sep 232021

1500

  • miles
the electric power steering assist has been slowly getting worst causing hard tuning and am worried the steering will fail with family in vehicel and crash.

- Naples, ME, USA

problem #33

Jun 242021

1500

  • miles
I have had 2 incidences with my 2017 Ram. The 1st time it happened, I was driving with my wife and handicapped 33 year old son in the vehicle, and had made a left hand turn on to a fairly busy street near my home. In the midst of my turn, the "Service Power Steering" warning message came on the instrument cluster AND at that point the power steering locked up and basically I had to drive without it! It is extremely dangerous trying to maneuver, but I was able to make WIDE turns and get a few blocks to my home. When arriving home, I immediately called the dealer we bought the truck from and arranged for it to be towed and serviced. I had gone outside to start the truck several times to see if the warning and steering had rectified itself. By the time the tow truck driver arrived (2 hours later) he had me start the truck and it was completely fine! Within the next few days I began to notice an icon on the instrument cluster every time I started the truck of a red steering wheel with an exclamation mark. Even though the truck was driving fine at that point I decided to call the dealer and bring it in for service. They had it for several days and no "code" could be retrieved and it did not happen while they drove it. Fast forward a month or so(9-5-2021), and I was parked in a friends driveway. When I started the truck it happened again. Knowing I had a ways to travel, I started to turn the engine on and off several times. It went away and was fine and has been once again ever since, but the steering wheel icon upon starting the engine is still there. This defect is very concerning to me because of having to transport a handicapped adult! It is terribly dangerous because of the electronic steering going out. It is very, very hard to maneuver my truck.

- Rolling Meadows, IL, USA

problem #32

Jul 092021

1500 8-cyl

  • 31,298 miles
The Electronic Power Steering (EPS) system threw a code for a short circuit and the EPS system failed. I lost my power steering while on the road and was unable to safely operate my RAM. The power steering light indicator was on. This problem was serviced at Apple Chrysler Dodge in Hanover PA on July 21 2021, invoice attached, costing me $2653.43. This is the SAME ISSUE that was addressed for both the 2015 and 2016 RAM 1500s in a recall for -??loss of power steering assist-??, issued March 23, 2016 (NHTSA No 16V167000).

- Hampstead, MD, USA

problem #31

Aug 082021

1500

  • 65,000 miles
The contact owns a 2017 Ram 1500. The contact stated while driving 40 mph, the steering wheel became difficult to turn. The contact pulled over and towed the vehicle to his residence. The contact stated that the power steering warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 65,000.

- Menifee, CA, USA

problem #30

Jul 262021

1500

  • 50,000 miles
The contact's husband owns a 2017 Ram 1500. The contact stated that while driving at various speeds, the vehicle lost power steering assist and excessive force was needed to steer the vehicle. The contact's husband had taken the vehicle to the dealer however, the mechanic was unable to service the vehicle. The contact then made an appointment with the dealer for the vehicle to be serviced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000

- Conway, NH, USA

problem #29

Jul 172021

1500

  • miles
Electronic power steering appears to be intermittently inoperative. I was driving this past weekend and multiple times when turning in parking lot or going under 20 mph or at least that is what I noticed, it became difficult to steer and then forcing steering all the sudden power steering kicks in almost causing accident. I will be taking my truck into dealership but I see there are no recalls yet on this problem and I see complaints going back many years. This is truly a safety concern.....

- Brecksville, OH, USA

problem #28

Jun 202021

1500

  • miles
On two occasions within the last three days, while driving and about to make a turn, my power steering was completely disabled. The first time I was turning onto another street and nearly ran into the ditch. Luckily the second time, I was leaving a parking lot. On both occasions, it was very very difficult to turn the truck with no power steering. Once I turned the truck off for a while to research the problem and restarted it, the problem went away. I am now afraid to drive my truck on a upcoming trip to the mountains.

- Henrico, VA, USA

problem #27

May 302021

1500

  • miles
Electronic power steering failure while driving at high speeds, rendering the vehicle not able to drive. Unable to steer vehicle causing imminent danger to myself, my passenger, and other drivers on the road. The vehicle is not able to be driven to be serviced or inspected. There were no warning signs of power steering failure until the event as described happened.

- Fairview, MT, USA

problem #26

May 072021

1500

  • 107,000 miles
While driving my eps will have an intermittent loss if power.

- Bellville, OH, USA

problem #25

May 022021

1500

  • miles
The vehicle was stationary. Went to put the key in ignition and turn on. Truck would not start, not even turn. Tried jumping it and nothing worked. Having to get a whole new key ignition assembly done on it. Have read up on it and this has happened to many people. The truck won't lock or run. There are 83,000 miles on it and nothing prior to this has happened. The wheel will not turn or go into neutral. The lights inside do work so it is not the battery. Having to send to a mechanic and all parts have been ordered as they identified it was the ignition module that went out. He said it happens a lot to Dodge.

- Wichita Falls, TX, USA

problem #24

Dec 182020

1500

  • 15 miles
Vehicle begins shaking between 68-73 mph on several different highways. I wanted to make sure it was not road conditions. The steering wheel doesn't shake but the vehicle vibrates. May be coming from the rear of the vehicle. Replaced all four tires with brand new and had them balanced, had the vehicle aligned. Same problem occurs. This seems to be a common issue. Vehicle has 34,212 miles. Had tires rebalanced after 150 miles of use. Issue did not go away.

- Cutler Bay, FL, USA

problem #23

Sep 012020

1500

  • 87,000 miles
While driving my 2017 Dodge Ram 1500 truck the power steering stopped working which caused me to nearly run off the road during an attempted turn. The power steering has since been intermittently cutting in and out which makes it very difficult to steer, especially at slower speeds. I was driving on city streets when this happened.

- Purvis, MS, USA

problem #22

Sep 162020

1500

  • 30,000 miles
While driving on paved surface approaching a right turn at 20 mph I experienced sudden loss of power steering.the steering wheel was extremely difficult to turn nearly causing an accident..the dash information center was telling me not to shut down the vehicle.after placing the truck in park the advisory lights went out the red power steering light remained

- Lorton, VA, USA

problem #21

Jan 012018

1500

  • 10,000 miles
While driving vehicle when coming to a stop at speeds of 15-65 mph. The steering wheel shakes and it seems as if the truck doesn't want to stop. I was told this is due to the rotors warping. If this happens to a Dodge / Ram pickups they should probably upgrade the discs and pads for better stopping and stabilizing.

- La Porte, TX, USA

problem #20

Aug 182020

1500

  • 14,100 miles
Intermittent loss of power steering. Two ocurrances 3 months apart. Low speed right turn at 20mph, dash error light (loss of comm with power steerring) and no power steering. Stop, shut engine down and restart restores power steering. Second occurance (14 Aug 2020), same error while performing left turn at about 25 mph. Shut engine, and restart restores power steering. In both instances, manual non assisted steering still functional. All driving while in city, starting from intersection.

- Forest City, NC, USA

problem #19

Jun 302020

1500

  • 59,500 miles
Electric power steering failure. Over a period of 2-3 weeks power steering has become more and more inoperable and requires very much effort to steer. Dealer suggestion is to completely replace rack & pinion module at high cost - est $2200. Repair must be done to make this vehicle safe to drive. This problem seems identical to the description of the recent (16 Dec 2019) VB8 Chrysler recall for 2019 Ram 1500 trucks.

- Providence, RI, USA

problem #18

Jul 092020

1500 8-cyl

  • 47,999 miles
Failure of electric power assist steering at highway speeds in heavy traffic. Unable to properly control vehicle.

- Jacksonville, TX, USA

problem #17

May 242020

1500 4WD 8-cyl

  • 23,000 miles
When backing into garage on 5/24/20 Ram 1500 quad cab steering locked in one position and vehicle accelerator went to the floor. Vehicle accelerated quickly backwards into my garage wall and damaged the garage wall, garage door, and vehicle. I was able to stop the vehicle prior to it hitting the back of the garage and going into my house. The vehicle steering was still locked and the vehicle would not go back into gear. Had the vehicle towed to the dealership.

- Palatine, IL, USA

Read the next 16 complaints »