10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 17,586 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Sudden lose of front air suspension while highway driving, negatively effected the vehicles stability, steering, and ability to stop. Truck is currently at dealer. Only explanation given is it might be because its cold outside (which has been known to happen in winter).
- Wharton, NJ, USA
Power steering works and don't work dont work when temp is 40;or below then drive for 10_12 miles shut engine off restart and power steering working
- Allegany, NY, USA
Noticed at 40K miles there is issue with tie rod ends joints become loose may cause accident reported this to a dealership they trying to brush me off bs that there is issue with rockers and lifters in the engine and exhaust manifold studs are snapping causing exhaust to leak and become louder that's a emission issue also
- Elmont, NY, USA
I was taking a corner at about 20 mph and the power steering gave out causing me to almost crash the vehicle, a couple munutes later it came back on for a little while, and then the next time I started up the truck it had no power steering at all. Now waiting to get it into Dodge for repairs.
- Thornton, CO, USA
Yeah I started with the screens in my dash going dark they could not figure out what the issue was so now it's gotten to where the whole dashboard and the whole everything dies or shuts down. The engine shuts off the front of the vehicle drops down as if you're slammed on your breaks you can feel the pull the transmission as if that's what's slowing me down. Then it hits right back within seconds in the whole vehicle all the lights come on everything everything I'm so bright it almost blind you and then all sudden everything calm down you're back to normal in the picture I sent is what the screens look like afterwards it looks like well you'll see.doesn't matter what speed what area road conditions it just happens random intervals. What is the scare me the most are at 70 miles an hour you have no power no nothing to start locking up and starts back up it has something to do with the sensors they don't know exactly what it is but I can't get it fixed. It's about the scariest thing having your vehicle shut down at 60 to 70 miles an hour quite often. I've talk to other people with the same condition. It's over the three years has gotten progressively worse and they will not do anything about it. And they do know that it is an issue because they have an update for some of the issues so they are aware of this allowing people to die out there.
- Bend, OR, USA
Truck still under warenty has less than 13,000 miles. 7 different times car won't start. Have had to get it towed to dealership 3-4 times. Each time it's repaired a different electrical computer code is stated as the problem. This has happened in parking lots, our driveway and at a light (car would not go)! very dangerous. Started to happen 3 months after we bought the truck. Happens every 30-60 days.
- Crystal Bay, NV, USA
The contact owns a 2017 Ram 1500. The contact stated that while driving approximately 35 mph, the driver suddenly swerved to the left and pressed the brake pedal to avoid a collision but the vehicle speed and erroneously accelerated faster causing the driver to lose control and crashed into tree. During the crash, the front end of the vehicle was severely damaged but the air bags did not deploy. No injuries were reported and no police reported was taken. The manufacturer was notified and a representative was sent to examine the vehicle and no problem was found with the vehicle. The local dealer autonation Dodge (21777 katy freeway, katy tx.) was also notified of the failure. The vehicle was towed. The failure mileage was 37,000. The VIN was not available.
- Richmond, TX, USA
I was driving on the highway at highway speed and just as I entered a curve the steering went out and a warning came up on the instrument panel which said power steering failure. Once I was in a safe place to do so I turned the engine off and re-started it. Everything returned to normal.
- Guthrie, OK, USA
Power steering eps has failed. The car lost the power steering.
- Hillsborough, NJ, USA
The contact owns a 2017 Ram 1500. While driving 20 mph, the vehicle lost steering power ability and the power steering warning indicator illuminated. The contact had to use excessive strength to steer the vehicle. The vehicle was taken to capper Chrysler Dodge Jeep Ram, Inc. (1738 E Washington St, Washington, ia 52353, (319) 653-3340) where it was diagnosed that the electronic power steering needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 15,000. The VIN was not available.
- Washington, IA, USA
When under acceleration in any gear, from 2000 to 2500 RPM there is a buzzy feeling vibration in the floor, gas pedal and steering wheel. Taken vehicle to 2 separate dealers who claim "normal characteristic", however this issue did not start occuring until the vehicle had about 1000 miles on it.
- Milford, CT, USA
Power steering motor failure while driving. Steering wheel would lock while turning and in motion at city speeds - less than 45mph. Highway speeds ~70 mph. Total intermittent loss of vehicle control while in motion. Engine would shut off momentarily, loss of all electrical systems, transmission would not shift, steering wheel would lock.
- Everett, WA, USA
The contact owns a 2017 Ram 1500. While driving 50 mph or more, the vehicle drove roughly and the steering wheel vibrated. While driving with the rear windows down, the turbulence caused the vehicle to shake violently and caused ear trauma/popping and the contact's eyes to water. The vehicle was taken to a local dealer (john hiester Chrysler Dodge Jeep Ram, 940 N main St, lillington, nc 27546 910-893-8088) where it was diagnosed that the tires needed to be balanced and other windows should be opened for the turbulence. The rear passenger tire was replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified and opened case number: 32784742. Jessica at 844-378-0573 ext 81498 stated that the information about the turbulence was in the owner's manual. The failure mileage was 2,837.
- Sanford, NC, USA
Had been experiencing transmission warning lights but engine didn't produce any codes.I took to 2 different dealers and they said nothing we could do about sensor problems until code appears. While driving at night about a half mile from home my truck shut down. My engine turned off and lost my steering, lights, and dash lights. The only thing that remained on was the fully illuminated 8' radio command center and gear select knob.the satellite radio remained playing but couldn't adjust volume. I luckily pulled to side of road. I couldn't restart vehicle to move it. I then took my key fob and locked and opened the truck.the lights flashed and was able to restart vehicle to move. I immediately called roadside assistance to have it towed to dealer. During the time of turning vehicle back on the dash displayed a check engine light. I then received a vehicle identification report emailed to me that engine/transmission service needed. This incident with a new truck with 23,000 miles is very concerning in losing power, lights and steering. The problems stated were over a month ago as noted with pictures
- Palm Coast, FL, USA
The contact owns a 2017 Ram 1500. While driving 30 mph, the steering wheel became difficult to turn. The power steering indicator illuminated after the failure occurred and remained lit. The steering wheel resumed normal operation after the engine was restarted. The vehicle was taken to brunswick auto mart (3031 center road brunswick, Ohio 44212 phone (330)-273-3300), but the cause of the failure could not be diagnosed. The dealer test drove the vehicle and was unable to duplicate the failure. The dealer indicated that there may have been a miscommunication between the steering wheel electrical systems. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 7,071. Updated 11/02/17 consumer stated vehicle experienced sudden loss of power steerings while in a turn causing vehicle to cross road centerline narrowly missing oncoming traffic. Updated 7/16/18
- Strongsville, OH, USA
- Dorchester, SC, USA