6.0

fairly significant
Typical Repair Cost:
No data
Average Mileage:
12,400 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Aug 142019

1500 Laramie 5.7L

  • Automatic transmission
  • 12,400 miles

click to see larger images

uconnect touch screen melting/bubbling

My display screen is melting, bubbling, dripping from the inside. This is a known issue to the Dealership here in South Texas.

I have been waiting for almost 2 months to get a replacement radio. I am so frustrated that the Factory keeps making up new excuses.

I have been told that it is cosmetic it won't be covered. I was told they would replace the radio with a remanufactured radio because this is a known issue. I have been told they are sending me a new replacement because this is taking too long. I have been told it has been sent with a tracking number to the Dealer but the Dealer never gets it. No one can ever give solid answer or time to actually replace this screen.

Everyone one is very nice, but it is impossible to get them to supply a replacement of this obviously defective display screen.

- Adam S., Corpus Christi, TX, US