10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 13,544 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2018 Ram 1500. The contact stated that after coming to a complete stop and depressing the accelerator, the vehicle hesitated and then abruptly sped off without warning. The contact then received notifications of NHTSA campaign numbers: 19V347000 (latches/ consumer stated vehicle was taken to several dealers to repair the recall no one had the parts. Now manufacturer is calling it normal.
- Whitefish, MT, USA
My 2018 Dodge Ram 1500 with 32000 miles has a problem shifting out of park, and now has "check engine light on" now!
- Dallas, TX, USA
The pedal lag while takin off from stop the pedal position frequency isnt consistent loss of mpg completely stock truck eco diesel can even get above 19mpg avg loss of power mpg and pedal lag along with junk emissions that destroy engines therefore have to make more parts or trucks etc using more fuel to power these manufacturing plants
- Jackson, MI, USA
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA campaign number: 20V036000 (power train), however, the part to do the recall repair was unavailable. The vehicle was taken to lithia Chrysler Jeep Dodge of billings (2229 king ave w, billings, mt 59102, (406) 206-3601), where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Billings, MT, USA
There is an open recall on these vans (we have 3 of them) that Ram has not determined a remedy for. I have contacted them and had only 1 correspondence returned, basically saying they do not have an answer.
- Ridgeway, SC, USA
I found 4 recalls online for this vehicle, none of which we were notified on and none of which have been checked on, yet this site says there are no un resolved recalls
- Fairburn, GA, USA
I noticed, shortly after purchasing truck from a used car dealer with 96000 miles on it, that the gas mileage was getting worse steadily( highway miles ).then one day, on the way home from work, the passenger side rear tire was smoking. Took it over to my mechanic and found out my whole rear axle had to be replaced. This cost me almost 5000 dollars
- Cottage Grove, MN, USA
I entered my vehicle 2018ram1500 this morning after it had being stored inside my garage overnight. I sat down, pressed the brake and was about to start it when I noticed the shifter dial was on 'R' and began beeping continuously. I used the ignition button to switch from 'off' "acc" to 'start' and back/forth and pressing on the brake until I was able to shift the transmission to 'P'. once in 'P' I pressed the brake and then started the truck. When I proceeded to move on reverse out of my garage, it began beeping continuously and flashing two messages on the display, "service shifter" followed by "service transmission shut off engine to engage park" then my radio blackout. I could still hear music and was able to control it but there was no display.
- Edinburg, TX, USA
Driving home from work. Had used cruise control at 70mph on freeway, but had not used it in town. I was decelerating for a stop light, when it turned green. I was probably traveling 15-20mph when I began accelerating again. I heard a click, like a relay or solenoid and the vehicle began to accelerate as if I had hit "resume". last speed preset had been 70mph. I was able to cancel the acceleration by hitting the brakes, but I nearly rear ended the car in front of me. I did not hit "resume" by mistake either, as my hand was not on the steering wheel near the buttons. In further troubleshooting, the cruise will not engage below 25mph. If resume is pushed before passing 25mph (during acceleration), then nothing happens.
- Crestview, FL, USA
While driving the vehicle lags power to move vehicle for about a 4 sec delay then power will move the truck absolutely a safety issue especially when the vehicle is cold form a stop. Happens every time I drive the truck.
- Ecorse, MI, USA
There is a recall on the driveshaft that can cause the incomplete weld to brake and cause crash V48 is the recall. When I went to the dealership on 6/27/19 was told that the part needs to be ordered. Today is one week later and still no part I have contacted Chrysler directly and was told the parts are available so not sure why I'm still waiting on parts? it's dangerous to drive the vehicle according to the recall note.
- Macomb, MI, USA
I received a recall notice (V48/NHTSA 19V-324) for my 2018 Dodge Ram 1500. The fca assistance center set me up with a dealership that can repair the issue, I called to schedule (they said next Tuesday July 2nd). The fca assistance center deemed my truck undrivable by approving a tow truck to haul my vehicle to the dealership for repairs. The dealership did not offer a loaner so I can get to work tomorrow, so I called the fca assistance center to get a vehicle due to product liability. They put me on hold, then responded with "I will get back to you tomorrow..what's the best phone number to reach you?"
- Sharon, WI, USA
The contact owns a 2018 Ram 1500. The contact stated that while parked in the driveway when exiting the vehicle with the driver door still open, the vehicle shifted into reverse independently, rolled away rapidly, and knocked the driver down to the ground. The vehicle rolled away crossing a street and crashed into a house where it came to a stop. The contact suffered injuries to his left leg/foot, the left wrist was scrapped, the left elbow was bruised, and the right knee scrapped where medical attention was scheduled to be received by his doctor. No police report filed. The vehicle was taken to galeana's van dyke Dodge dealer (28400 van dyke ave, Warren, mi 48093 (586) 573-4000) where the vehicle was being repaired for the rear bumper and rear passenger side quarter panel. The vehicle was not repaired as of yet. The manufacturer was not made aware of the failure. The failure mileage was 11,000. Photos attached
- Warren, MI, USA
The contact owns a 2018 Ram 1500. While driving approximately 60 mph, the vehicle shifted into neutral and decelerated without warning. Additionally, there was a strong exhaust odor in the vehicle. The contact stated that several people became ill to the point of throwing up and almost passing out. Medical attention was not received. The vehicle was taken to stockton Dodge Chrysler Jeep Ram (located at 3333 auto center cir, stockton, ca 95212, (209) 956-1920) to be diagnosed, but the test was not yet completed. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 3,000.
- Stockton, CA, USA
While driving on an interstate 5 in Washington in cruise control at 76mph going up hill, the truck made a gear grinding noise. I turn off cruise and let the truck coast uphill, the truck was making a whining uphill. I gave the truck some gas towards the top of the and at that point the truck violently shook, I heard a loud thud and saw sparks flying from the rear end. I was going down hill by this point. I saw a large metal piece come flying off the rear of the truck. When I went to pull over, the truck was hard to steer and control, the rear wheels locked up the last 8-12 feet before stopping. Upon getting out I noticed the driveshaft dropped & hanging from the vehicle. I was able to find & pick up the large piece that went flying off. I had to have the vehicle towed 70+ miles to my home town to a local dealer. The truck was purchased in April 2018 and this happened mid December 2018. The truck had approx 29,550 miles on it at this point. The truck was bought in April 2018 brand new with 18 miles on it. All maintenace has been followed per Ram's recommendations. ?parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).?
- Portland, OR, USA
I want to buy this vehicle. The recall is check rear end gear oil and you don, T have a remedy for it yet"??" how much does it take to remove the gear oil plug and check the level. You are holding up my purchase on this vehicle!!!
- Montrose, PA, USA
We bought the vehicle brand new at bill luke in phoenix Arizona, after getting the vehicle home we noticed the underneath of the vehicle is rusted and the paint is flaking off. We meet with the district manager of Chrysler and she stated rust is normal on brand new vehicle, they took off a couple of parts, cleaned them up and painted, we asked about all the other parts, engine block, suspension parts, oil pan, outer wheel bearing covers and they let us know they are not going to do anything. The dealership body shop, used touch up paint on the areas the paint was flaking off and that came right off and more paint is flaking off and Chrysler is not going to do anything about that either.
- Maricopa, AZ, USA
I was driving out of my drive way, and my vehicle went into park by itself. It appeared a strange message on the screen saying 'car not in drive, shift to park'. also my vehicle displayed an alert message saying 'alert: Electronic throttle control system malfunction, the vehicle onboard diagnostic system has detected a malfunction'. also another alert was displayed as 'alert: Engine system malfunction'. not only did my vehicle have these malfunctions but my heated steering wheel and seats were being used by itself. I was not in control of these panels. Last, my sensors on my Ram do not function correctly, if I am pulling up close to an object my sensors will not 'beep'. only time they go off is if I hit the objects in front of me. Last but not least, my 'check engine light' was on and the temperature gauge indicated the temperature outside was below 41 F when in fact it was 65 F.
- Bay Shore, NY, USA
Truck wont go into reverse when turning the rotary dial. This happens after driving the truck for a couple of miles. If you turn the rotary dial to the the R position it just sits there like it is in neutral. In order to get it to go into reverse, you have to turn the dial back to P, then turn the dial to D and then turn it back to R. this is potentially dangerous because if you are on an incline and turn it to R it will roll forward and not go into reverse.
- Madisonville, TN, USA
- Winnemucca, NE, USA