10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
13,753 miles

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« Read the previous 20 complaints

problem #5

Dec 132018

1500 6-cyl

  • 29,550 miles
While driving on an interstate 5 in Washington in cruise control at 76mph going up hill, the truck made a gear grinding noise. I turn off cruise and let the truck coast uphill, the truck was making a whining uphill. I gave the truck some gas towards the top of the and at that point the truck violently shook, I heard a loud thud and saw sparks flying from the rear end. I was going down hill by this point. I saw a large metal piece come flying off the rear of the truck. When I went to pull over, the truck was hard to steer and control, the rear wheels locked up the last 8-12 feet before stopping. Upon getting out I noticed the driveshaft dropped & hanging from the vehicle. I was able to find & pick up the large piece that went flying off. I had to have the vehicle towed 70+ miles to my home town to a local dealer. The truck was purchased in April 2018 and this happened mid December 2018. The truck had approx 29,550 miles on it at this point. The truck was bought in April 2018 brand new with 18 miles on it. All maintenace has been followed per Ram's recommendations. ?parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).?

- Portland, OR, USA

problem #4

Aug 232018

1500

  • 0 miles
I want to buy this vehicle. The recall is check rear end gear oil and you don, T have a remedy for it yet"??" how much does it take to remove the gear oil plug and check the level. You are holding up my purchase on this vehicle!!!

- Montrose, PA, USA

problem #3

Jul 112018

1500

  • 18 miles
We bought the vehicle brand new at bill luke in phoenix Arizona, after getting the vehicle home we noticed the underneath of the vehicle is rusted and the paint is flaking off. We meet with the district manager of Chrysler and she stated rust is normal on brand new vehicle, they took off a couple of parts, cleaned them up and painted, we asked about all the other parts, engine block, suspension parts, oil pan, outer wheel bearing covers and they let us know they are not going to do anything. The dealership body shop, used touch up paint on the areas the paint was flaking off and that came right off and more paint is flaking off and Chrysler is not going to do anything about that either.

- Maricopa, AZ, USA

problem #2

Feb 212018

1500

  • 420 miles
I was driving out of my drive way, and my vehicle went into park by itself. It appeared a strange message on the screen saying 'car not in drive, shift to park'. also my vehicle displayed an alert message saying 'alert: Electronic throttle control system malfunction, the vehicle onboard diagnostic system has detected a malfunction'. also another alert was displayed as 'alert: Engine system malfunction'. not only did my vehicle have these malfunctions but my heated steering wheel and seats were being used by itself. I was not in control of these panels. Last, my sensors on my Ram do not function correctly, if I am pulling up close to an object my sensors will not 'beep'. only time they go off is if I hit the objects in front of me. Last but not least, my 'check engine light' was on and the temperature gauge indicated the temperature outside was below 41 F when in fact it was 65 F.

- Bay Shore, NY, USA

problem #1

Jan 012018

1500

  • 135 miles
Truck wont go into reverse when turning the rotary dial. This happens after driving the truck for a couple of miles. If you turn the rotary dial to the the R position it just sits there like it is in neutral. In order to get it to go into reverse, you have to turn the dial back to P, then turn the dial to D and then turn it back to R. this is potentially dangerous because if you are on an incline and turn it to R it will roll forward and not go into reverse.

- Madisonville, TN, USA