10.0

really awful
Crashes / Fires:
4 / 3
Injuries / Deaths:
6 / 0
Average Mileage:
5,377 miles

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« Read the previous 20 complaints

problem #113

Apr 082024

1500

  • miles
U connect screen delaminating, and screen has gone blank.

- Ashdown, AR, USA

problem #112

Apr 042024

1500

  • miles
The vehicle turns on and off by itself and the radio and ac also started to turn on and switched between hi and low and the radio stations kept switching stations the power lock window buttons in times worked other times it would be stuck and didn't work. The key fob was switched to a new key fob however the problem persist the vehicle came to a sudden stop and shut off in the middle of the highway while driving causing all the electrical system in the vehicle to activate the alarm going off the anti lock brake on and the vehicle lights and vehicle turning on and off. I am concern with my safety and the public safety as this vehicle shut off while I was driving this could have cause a major accident if I were driving at regular high speed in the highway this could have caused total lost of control of the vehicle I had to get it towed to the dealer for service. The dealer fails to conduct a proper electrical diagnosis on the vehicle stating the issue is the key fob which was switch for a new one however this happen same day the key fob was switched which means the key fob was not the issue there is a major electrical issue that needs investigation this vehicle should be off the road or salvage no warning lights prior or after the incident the date it started which was on March 13,2024 the car was brought to service and released on April 3, 2024 and after changing key fob the problem continues and on April 4th the vehicle shut off while driving without warning. The dealer who sold the vehicle can not figure out the issue as a proper diagnosis has not be made by them and they continue to fail to fix the issue.

- Indian Orchard, MA, USA

problem #111

Feb 232024

1500

  • miles
Truck has zero warning lights, zero visible issues, nothing is "wrong" with the truck. However, the truck runs horribly. It is terrifying to drive. Anything over 35mph is scary. It drives like the back wheels are about to come out from under it. The truck violently shakes. Sometimes it accelerates, sometimes not, randomly downshift, random upshifts, random power loss, randomly the breaks stop working. The radio has became such a problem that not only can I not use the radio, i cant use the navigation, back up camera, the apps, climate control, settings, nothing in the control unit. Cant even update it because it wont stay on one screen long enough, nothing. The unit bounces around from one tab to another. Its confusing the trucks computer system and has reset itself while on a lift getting serviced. The transmission is running hot, the cooling fans don't know if they should be on or off because the radio unit changes all the controls so quickly. The volts on the dash are always at or about 3/4 of the way up and continuously bounce because of the system always changing. I have 52 transmission codes because the system is so confused but no one will touch it because its an 8 speed and not serviceable. And all the components are working.... they just do not work together. There has been several recalls for this make and model but all for the diesel, I believe it goes further then just that.

- Plainfield, IN, USA

problem #110

Dec 152023

1500

  • miles
I have an ongoing issue with my Ram pick up, granted it's not a safety issue but an known issue by Chrysler. My issue is with the radio delaminating. Again it's a known issue so well know that when I described the issue the tech behind the desk called out a diagnosis without even going into the vehicle. My truck was purchased used in Michigan but was originally purchased new in Canada so when I went to address the issue the US FCA Chrysler stated it's not their problem it needs to be addressed with FCA Canada. I contacted FCA Canada and was told it's not their responsibility I need to contact the US FCA Chrysler because I am not a Canadian resident. Again, I contacted US FCA Chrysler and was told they could not help me. This is a known issue, I don't care where the vehicle was first sold I just want my vehicle fixed. This issue has been proven to be in both markets, why will nobody take responsibility and do whats right for the customer.

- Noblesville, IN, USA

problem #109

Jan 102024

1500

  • miles
Our ABS Traction control light as well as the emergency brake light are illuminated at all times. Along with the traction control. The message states to service braking system - service trailer braking system with an audible ongoing chime. Dealership won-??t fix this stating dodge will not sell them the necessary part because it is a faulty part. This is a safety issue. We live in Wyoming where we get an incredible amount of snow. After researching this issue it has become apparent we are not in a minority - there seems to be dodge owners across the county experiencing this exact issue to no avail. No recalls for this very prevalent issue. I have filed a case with dodge cares and I have had no contact.

- Alpine, WY, USA

problem #108

Nov 012023

1500

  • miles
8.4 in touchscreen is delaminating. The screen delamination causes the vehicle to register button pushes that aren't occurring, causing unintentional settings changes or making phone calls. Safety equipment (parking sensors) will intermittently be toggled off. This puts my safety at risk because it is a distraction while driving, essential safety devices can and are turned off randomly. This appears to be a common failure with multiple Dodge/Ram/FCA vehicles that have the 8.4 touchscreen.

- Schofield, WI, USA

problem #107

Dec 022023

1500

  • miles
Cam Shaft (RECALL) sensor failure / tone wheel per the dealership. Truck lost all power descending off a mountain / steep grade. Lost steering, brakes, engine power. The vehicle has only been inspected by the dealership. Truck will not start, even have installing new parts. It was towed in to the dealer on 12/2/23. I am not able to get a solid answer on what needs to be done. Communication has been very poor on the entire situation.

- Latrobe, PA, USA

problem #106

Nov 052023

1500

  • miles
Blower motor stopped working so couldn't get window to defrost so I could see to drive. Replaced blower motor, still didn't work took it to shop they said connector to the TIPM module had melted so had it replaced plus asked mechanic to check all wiring, grounds, ect to see why blower motor not working. Pd over 700. To have this done blower motor worked for 1 day now doesn't work again. I believe the TIPM module is a safety and health hazard besides all the other stuff it messes up that just drive you crazy so it's also a mental health hazard. It a manufacturer defect on almost all there vehicles, not just the few they did put a Tipm recall on.

- Mohawk, TN, USA

problem #105

Dec 082023

1500

  • miles
GPS / Navigation system failure while vehicle was in use. System failure resulted in faulty position location on the moving map. When checked against the "HOME" location...the position error was 13 miles to the SouthEast. This failure is accompanied by erroneous Compass indication and a loss of Radio audio.

- York, PA, USA

problem #104

Oct 302023

1500

  • miles
The Uconnect control panel randomly changes settings for the radio, climate, phone. rear view camera and other systems controlled by the Uconnect system. It even attempted to place an SOS call for emergency help. This causes a significant distraction for the driver and systems are randomly and continuously turned on, off and have settings changed. The cause of this malfunction is a delamination/failure of the touch screen controls. This is a defect well known to FCA on many RAM and Dodge vehicles.

- Wildwood, MO, USA

problem #103

Oct 102023

1500

  • miles
The Uconnect system which controls almost every electrical aspect of my truck is malfunctioning. There seems to be an issue with the screen and it goes into a "ghost method" and the screen will start changing without being touched. This screen controls safety features, cameras, navigation, etc. i have seen several forums where ram owners are complaining about this and this needs to be a Recall!

- Anaheim, CA, USA

problem #102

Jul 302021

1500

  • miles
2018 Ram 8.4 Uconnect infotainment screen is delaminating. The system places calls and changes settings frequently and randomly with out warning. The changes are more than an annoyance and cause the driver to be distracted. the volume must be muted to stop from allowing the radio to turn up the volume and be even more distracting, but an audible beep can be heard with every change and its distraction cannot be ignored. The changes are very distracting and make it impossible to use hands free navigation. The system interrupts calls made using paired cell phone and Calls are ended irrelevant of nature. The system also places unrequested calls if the system is left on that particular screen. The Uconnect screen delaminating is very common and know issue. It was inspected by the dealership and they said the system must be replaced. what-??s seem to have not been accepted is that it is a hazardous distraction and potentially stops the user from accessing help when needed until it can be replaced. Many drivers cannot park their car for days/weeks until the u it is replaced even if you ignore the $1200 proposed cost of replacement.

- Lincoln, NE, USA

problem #101

Aug 262023

1500

  • miles
Touchscreen entertainment system is malfunctioning, changing on it's own. It has called 911 on multiple occasions and the rear camera comes on while driving.

- Denair, CA, USA

problem #100

Jul 032023

1500

  • miles
Uconnect 8.4 which controls a number of functions in the vehicle has a screen delamination problem which is causing functions to be selected turned on or off at random, including; radio stations changing, navigation points altered, keyless entry to be turned off/changed, auto headlight settings to be changed, heated seats and steering wheel turned on in July, windshield wiper settings to be changed. When traveling on the highway at posted speeds this is extremely distracting and dangerous because the focus of the driver is on the screen. What is most annoying is that the system cannot be turned off!!! I can't begin to imagine what might happen in an electric vehicle that has even more functions controlled via an input screen. Service technician at RAM looked at the vehicle and immediately identified the problem as screen delamination implying this was not a rare occurrence. RAM has informed me that the repair (replace the unit with a remanufactured one) will be approximately $2,500. Many people will simply not have this dangerous situation corrected. Every time I encounter a Chrysler vehicle I am concerned the driver may be distracted with a similar problem in their car and endangering other drivers. The internet is full of people experiencing the delamination problem in the Uconnect 8.4 system across vehicles in the Chrysler/Stellantis line up.

- Kings Park, NY, USA

problem #99

Jun 012023

1500

  • miles
When driving, the vehicle jerked and stopped working, could not drive and would not respond. I had to coast to the curb as best as possible. Vehicle was towed to preferred independent service center. I had just gotten off the freeway and if this had happened about 2 minutes prior we could have been stopped completely on the freeway. Major safety risk to me and my family. The problem, recall 66A, is currently being repaired, and has been confirmed, by our independent service center. No warnings prior to failure.

- Colorado Springs, CO, USA

problem #98

Jun 282023

1500

  • miles
Battery drained. Code p1df3 ecu not transmitting. No issues leading to failure. Left stranded.

- Fort Mill, SC, USA

problem #97

Jan 022023

1500

  • miles
The top third of the U Connect 8.4 screen is delaminating causing distracting information to appear on screen. Keeps asking if I want to adjust the clock. Also makes random radio station changes and picks random GPS points while driving.

- Oshkosh, WI, USA

problem #96

Apr 202023

1500

  • miles
The infotainment system randomly starts changing stations rapidly. After resetting the system by disconnecting the battery, it now has the "would you like to change your clock settings" dialogue box pop up and no matter what you do, it pops right back up and you cannot control anything. I believe this is dangerous as it is distracting, and more importantly, there are many systems in this vehicle controlled by the touch screen. The HVAC control buttons are limited and when the touch screen is acting up, you only have limited choices which can be distracting in cool and damp weather when you need to keep you windows clear.

- Shelton, WA, USA

problem #95

May 012023

1500

  • 49,000 miles
The contact owns a 2018 Ram 1500. The contact stated while his vehicle was being jump started, several attempts were needed to start the vehicle. The contact stated that he noticed that the back-up camera, the radio, and cell phone connections were not functional. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 49,000.

- Bowie, MD, USA

problem #94

Nov 102022

1500

  • miles
Ram 1500 interiors are damaged and destroyed when water intrudes into the cabs, a problem Fiat Chrysler allegedly knows about. The water leaks allegedly cause electronics to short-circuit which damages the rear airbags and propellant. And the water leaks cause mold and mildew which sickens occupants and makes the Ram 1500 trucks health hazards. In addition to the rear airbags, the Ram 1500 water leaks can allegedly cause problems with the "push-to-start ignition system, locks, windows, headlights, taillights, interior lights, windshield wipers, climate control, infotainment system and navigation, and back up camera." Ram 1500 drivers should allegedly expect failures of the headlights and tail lights, issues with starting the trucks, turn signal and brake light failures, faulty backup cameras and infotainment system problems. The Ram 1500 water leak lawsuit further claims drivers can lose the windshield wipers and the ability to lock or unlock the trucks. Fiat Chrysler has allegedly known about the Ram 1500 water leak problem since 2016 but actively concealed the alleged defects. TSBs - TSB S2023000024, TSB 23-016-21 titled, -??Water Leaks At Sliding Backlite.

- Quilcene, WA, USA

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