10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 14,589 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
2018 RAM 1500 eco diesel with LESS THAN 26,000 miles on it. My husband and I had a harrowing drive a couple weeks ago bc the power steering unit started to intermittingly cut out/fail (think hair pin turn on country roads at 55, you are CRANKING on the wheel bc power steering cut out, then halfway through the turn it decides to come back and now you are OVER steering). Again, we have less than 26k on this truck ((and it is BABIED)) so clearly this is a faulty part. We got it fixed (I have receipts), but per RAM the truck is "too old" thus "out of warranty" with no current recalls and thus my request I submitted to RAM to reimburse us for the faulty part was denied.
- Elma, NY, USA
Intermittent loss of power steering. Steering fights driver input when turning in either direction, when straightening out from a turn & gradual road curves. Inspected by competent mechanic. EPS rack & pinion failing at 22,300 miles on vehicle. EPS serial # not affected by FCA recall
- Fowler, OH, USA
The contact owns a 2018 Ram 1500. The contact stated that while driving approximately 25 MPH, the power steering light suddenly illuminated and the message "Service Power Steering" was displayed. The contact was unable to turn the steering wheel in either direction. The vehicle was towed to the local dealer for service. No further information was available. The manufacturer was not yet notified. The failure mileage was 45,000.
- Mebane, NC, USA
Went to turn at a gas station and steering wouldn-??t work steering faulty light came on and said to have power steering looked
- Sorrento, FL, USA
1. Electric Power Steering (EPS) failure causes sporadic or no power steering. 2. I was driving when the steering was sporadic causing oversteering and then when it totally went out the vehicle the vehicle was very hard to steer. 3. Dealer has the truck now for diagnosis. This is a known component manufactures defect. 4. About 3 weeks before steering went out there was a clicking noise when turning. I contacted the dealer and scheduled an appointment. I spoke to a technician, at that time, and was told the noise was normal and no appointment was necessary. Appointment was subsequently canceled, 3 weeks later the failure occurred. Many of the blogs online show this issue to be a safety problem. Manufactures defect. Please address this issue it is a safety issue to everyone who has EPS.
- Portsmouth, VA, USA
Vehicle engine shuts off while driving. Once, sitting at a stop light. Once traveling at 45mph on a country road and once accelerating up a hill at 20mph. Dash says "place vehicle in park and turn key to start" (paraphrased). The vehicle goes from running to not running with no warning, causing loss of power steering, brakes, etc. Took vehicle to certified RAM service center who said 'there are no codes and we cannot reproduce the issue, so no diagnosis possible' (paraphrased). No error codes, no warning lamps. If this happens in highway traffic with my 16 year old son driving, it could cause a fatal crash.
- Canonsburg, PA, USA
Started off by having a tough spot once in a while turning my steering wheel. Now its total failure on and off. Not consistent, I can be going 20, ph and it works good, then my steering just fails. At 60 mph it works great then all of a sudden it fails. Extremely dangerous. I have almost lost control 3 times. Called the dealership and they have no idea where to even start to look for the problem. Made traveling over the holidays very dangerous. Ihave read where there are numerous complaints of this same issue with other 2018 Ram rebel trucks as well as over 1500 2019 Ram trucks as well.
- Tyler, MN, USA
Started having trouble in the steering. Tightening up and hard to steer. Some thing was wrong with the steering shaft. And with this bad it caused the rack and pinion to go bad. Couldn't get it programmed after the shaft was fixed because of the rack and pinion. So its in the shop now and will be in there for over 2 weeks waiting on the rack and pinion.I have had this truck just over a year and I'm having to put over $3000 in it. It was hard to steer going around a corner. The wheel would stick and I would have to turn it back. Trying to back up the wheel was hard to turn.
- Roseville, OH, USA
Diesel ecodiesel engine catastrophic failure while driving in mountainous area. Lost all power immediately and resulted in interference with steering, brakes, and need to move off of the roadway to avoid other traffic. Vehicle only has 11,300 miles, failure occurred without warning.
- Willard, NC, USA
Power steering failure. Power steering locks up intermittently, more so when making a left turn. Service power steering message comes up in dash and then disappears after a couple seconds. This incident happened both when vehicle was in motion making a left turn in an intersection almost causing a collision and also when parked and attempting to steer left attempting to duplicate the problem.
- Milton, NY, USA
I was driving about 35-45 mph was attempting to move into the right lane and I felt my steering wheel lock up. It wouldn't let me turn my wheel. So then as I attempted to slam on my brakes so I did T hit a tree the brakes went to the floor and I smashed into the tree and the. I to the woods. I was taken to the hospital 911. The hole front of the truck is destroyed.
- Philadelphia, PA, USA
- Morganton, NC, USA