on or about 7/29/2025 while driving at approx 45 mph (2018 Dodge Ram Rebel) - multiple dash warning lights came on. Parked at safe location. Vehicle would not start and again multiple dash lights came on, steering wheel tight. Had vehicle towed to Reedman Dodge Langhorne, Pennsylvania. Service Rep said vehicles needs replaced drive train and other electrical work costing $5,000. Vehicle has less than 100,000 miles (original owner) serviced regularly. Reedman Dodge said no recalls for this but is aware of multiple complaints and "class action" lawsuit on this.

- Bensalem, PA, USA

While driving and turning the steering wheel totally locks up momentarily. At this point there is no control of steering. The first time it happened I just missed a parked car when turning a corner. When I took it to the dealer the mechanic almost ran into a building driving it into the shop.

- Van Buren, AR, USA

Subject: Ongoing Power Steering Malfunction -?" Safety Concern I am writing to report a recurring and now potentially permanent issue with the power steering system in my vehicle. The problem began approximately 2 to 2.5 years ago. Initially, it was intermittent -?" the power steering would occasionally fail at low speeds, then resume normal operation. During these incidents, the dashboard would display a warning message: -??Service Power Steering.-?? Over time, the issue has become more frequent, and in some cases, the failure occurs immediately upon startup, before the vehicle has even been driven. I first brought the vehicle to a local repair shop, where I was advised that the power steering unit might need to be replaced. They also mentioned that the problem could be related to a known defect involving contaminated components. However, after checking the serial number, I confirmed that my vehicle is not included in the current recall for this make and model. Next, I took the vehicle to a Ram Chrysler dealership. They were unable to replicate the issue during their inspection and advised me to bring the vehicle back on a tow truck if the problem occurred again. Since then, the issue has returned multiple times. I was previously able to temporarily clear the fault by disconnecting and reconnecting the battery terminals, but that method is no longer effective. The failure now appears to be persistent and ongoing. This is a serious safety concern. A sudden loss of power steering -?" whether at startup, low speeds, or while driving -?" poses a significant risk to both myself and others on the road. I plan to return to the dealership for further diagnostics, but I believe this issue deserves broader investigation and may warrant an expansion of the current recall. Thank you for your attention to this matter.

- Spring Hill, FL, USA

The contact owns a 2018 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. There was no warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to an independent mechanic, where it was diagnosed that the power steering module had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000.

- Duanesburg, NY, USA

Steering Gear Rack - Steering control rapidly diminished over a short amount of time. Initially was okay but steering began to intermittently stick and wouldn-??t self-center. Issue became nearly full-time within a month. Got to the point that it required a -??tug-?? to re-center. Took to a shop to additionally find that the boot clamps had broke themselves loose, causing the boots to separate and freely slide around. Driver seat airbag - service airbag system (?) warning on dash. Loose/bad connector in center console according to a mechanic leading to potential airbag deployment failure. Both of these issues are reportedly exceedingly common among RAMs, with steering gear racks extending as far back as 2013, and the airbag situation commonly effecting at least the -??18 models. Additionally, Rear axle (passenger-side) - Shop discovered at the same time a seal had failed causing axle lubricant to spray onto hub causing extreme risk to breaking system due to the spray. Potentially lead to corrosion of caliper and caused advanced rusting resulting in wheel not spinning freely/easily. Driver side works as should. Warranty refused coverage of steering gear rack due to -??improper installation-??, as they claim, due to boots having separated from their respective mount points and loose clamps. Dates and mileage are rough estimates at time of on-set.

- Bath, NY, USA

Steering is going in and out, mechanic thinks it's our module that should be part of this major recall.

- Gwinn, MI, USA

While driving through a hard rain and some standing water (which was totally unavoidable)one afternoon, I began having Electric power steering problems. It stared off with grinding noises for a couple days and on the day i took it to be checked is when I loss all power steering with EPS warning light engaged. After searching for the part continuously, through manufacturers and auto parts dealers, I was told countless times that it was on national back order. So, weeks passed with no luck and finally found one from a used auto parts which cost me 1k plus labor. About 2 months later, almost same scenario all over again. Loss power steering while driving. Now im back in the same situation again but this time different mechanic has one on order for me but a new steering rack which is now costing me $3000 for parts labor programing and wheel alignment which is needed after replacing rack. Now the insurance adjuster is telling me that from his research this is a huge ongoing problem with RAM trucks. Since 2018 when I got my truck i haven't had any issues until now twice within two months with this EPS rack.Ram needs this fixed immediately. It is a major safety hazard, inconvenience, and a big financial burden that insurance won't cover

- Chalmette, LA, USA

So my power steering is going in and out while I-??m driving, making it very hard to steer and keep control of the vehicle. I-??m reporting this issue. Because I feel like it-??s a safety problem.

- West Carrollton City, OH, USA

The steering gear failed making steering inconsistent and very difficult as well as dangerous. The issue is not covered under the extended warranty, so FCA gave me a quote of $4100 to fix the issue.

- South Lake Tahoe, CA, USA

Power steering

- Brush, CO, USA

On Arpril 4 2025, after dropping off my kids at daycare I was turning left at a 6 lane intersection and the power steering completely failed while turning. This rendered the truck inoperable and nearly caused a collision and stopped right before ending in a ditch. I turned the truck off and then restarted and the power steering started to operate again. I took the truck to the shop and in route the power steering went out again. I was told at the shop and the dealership this is a known concern, but due to my VIN number it does not fall under the recall that has been issued over the power steering failures. I was never notified of this issue prior to 4/4/2025.

- Louisville , KY, USA

The abs keeps randomly disabling and then coming back on. When this happens, the cruise control is canceled which causes a sudden change in speed unexpectedly. Also, the 4x4 gets disabled. I believe the issue is this: hydraulic control unit can malfunction, impacting ABS, electronic stability control, and traction control performance software issue in the Anti-lock Brake System (ABS) control module that can disable the Electronic Stability Control (ESC) system, potentially increasing the risk of a crash.?

- Youngstown, OH, USA

Electric Power steering failure

- Westbury , NY, USA

I was driving in a curve when the power steering went out and it took everything I had to keep from have a serious accident with my young grand daughter in the car. It happened immediately without any warning. If I was going much faster it would have been catastrophic Now the steering only works sporadically. Very dangerous and as it turns extremely expensive to repair. It sounds like this might be a very common problem but they are not offering a recall, which doesn't seem right

- Concord, OH, USA

Power steering intermittently stops working while driving.

- Evans, GA, USA

While driving the power steering stopped working causing the vehicle to become very difficult to steer. Fortunately this happened while traveling in a straight line and I was able to maintain control of the vehicle, but if it had happened in a curve, or leading into a corner, it would have been difficult to maintain lane control. After letting the vehicle sit for 8 hours, I was able to start the vehicle and drive it a short distance before the fault reoccurred. The vehicle sat for two days and after a few minutes of driving the power steering went out again. All fuses on the power connections test as properly functioning. There is a recall covering RAM 1500 trucks from 2013 - 2019 for this exact problem definition, but multiple RAM dealerships that I have contacted state my vehicle does not fall under the recall (per VIN). The NHTSA needs to investigate this complaint and hold RAM accountable to fix the known issue on all RAM trucks. It is not a matter of if, but a matter of when. Loss of power steering can lead to a serious accident. My wife or daughter would not have been able to turn the vehicle had this occurred while they were operating a vehicle in a turn.

- Oxford, AL, USA

Electric power steering rack and pinion failed during Hurricane Helene leaving my wife, [XXX], my mother-in-law, and myself stranded on the side of the road. Thankfully it failed while we were stopped waiting to cross a flooded bridge rather than while driving down the road. Truck was towed after sitting for 2 weeks. Rack and pinion was disassembled and inner belt that connects the electric motor to the steering gear was found to be destroyed. Research shows that electric power steering issues are not uncommon on Ram 1500 trucks manufactured since 2013. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Vilas, NC, USA

Electronic rack and pinion failed with 128,922 miles. From what I have read online that is too low of mileage for electrical rack failure.

- Edinburg, TX, USA

The contact owns a 2018 Ram 1500. The contact stated when he first started the vehicle he observed that a red steering wheel with an exclamation point was flashing on the instrument cluster. The contact stated that when he had shifted the vehicle into drive (D) and was turning the steering wheel to drive onto a street onto the street the steering wheel was locked. The contact turned the vehicle off and on several times and was able to regain power steering functionality. The contact stated that the failure was intermittent but was now an ongoing failure. The red steering wheel warning was no longer flashing as was constantly illuminated. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that the power steering gear and a printed circuit card needed to be replaced. The vehicle was not repaired. The contact had researched on line and related the failure to manufacturer recall number: VB9 - Electric Power Steering Gear (Steering) The manufacturer was informed of the failure. The failure mileage was 77,825.

- Tarentum, PA, USA

The contact owns a 2018 Ram 1500. The contact stated that while driving at various speeds and turning the steering wheel to the left or the right, the power steering functionality was inoperable. The contact needed to use both hands to turn the steering wheel. The steering wheel would continuously turn in the opposite direction. The steering wheel was extremely difficult to turn. The service power steering message was displayed. The contact viewed a video regarding the lower steering shaft u joint. The contact used a tester and checked the fuses. The contact called the local dealer and was informed that a diagnostic test was needed and that the repair would be an out-of-pocket expense. Additionally, the contact was informed that the vehicle was out of warranty and there was no recall associated with the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 99,899.

- Pennellville, NY, USA