The contact owns a 2018 Ram 1500. The contact stated that while her husband was driving approximately 50 MPH, the vehicle lost power functionality and was difficult to steer. The contact stated that the failure almost caused two accidents. The contact's husband was able to avoid the accidents and drove the vehicle to a safe location and parked the vehicle. The contact's husband turned the vehicle off and restarted the vehicle and the vehicle was driven to the residence. The vehicle was towed to the dealer where the contact was informed that the system had reset itself and the failure could not be duplicated. The vehicle was not repaired. The contact also stated that the vehicle was scheduled for another diagnostic appointment in several days. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to have another diagnostic test performed. The failure mileage was approximately 64,000.

- Naoma, WV, USA

The contact owns a 2018 Ram 1500. The contact stated while driving at various speeds, the electronic power steering failed, causing the steering wheel to be very difficult to turn in either direction. The cause of the failure was not yet determined. The local dealer was notified of the failure and a service appointment was scheduled. The manufacturer was not yet contacted. The failure mileage was 200,000.

- Blairsville, PA, USA

Power steering was intermittently working for a period of time. One day while driving the power steering failed entirely. Was able to get the vehicle to a RAM dealership where it was confirmed that the entire electric power steering rack had failed and needs to be replaced. Parts are on back order with no anticipated delivery date. Part order was placed a month ago and still no updates.

- Greenbelt, MD, USA

1. Electronic power steering rack and pinnion and the control module on the rack for power steering. Yes vehicle is available for inspection. 2. While driving 100km (62miles)/hr on a highway lost all steering control and was forced to hit the ditch to avoid a roadway curve and oncoming traffic. Brakes functioned but steering did not. Putting my families lives and others at risk of a vehicle collision. No injuries were sustained. 3. Steering control issues has been confirmed by a dealership and mechanic shop. 4. Unknown if it has been inspected by authorities generically. My vehicle has not been inspected other than by dodge and an independent service provider. 5. After power steering failed, check engine dash light has come on, not allowing command start or other functions to be used. Dash does not have any messages and had to have code read by dealership to find steering control failure. Was advised that dodge rams up to 2017 have had the exact same recall for ower steering failures. 2018s should be investigated for the power steering failures as well.

- Lang , AK, USA

Cam Shaft (RECALL) sensor failure / tone wheel per the dealership. Truck lost all power descending off a mountain / steep grade. Lost steering, brakes, engine power. The vehicle has only been inspected by the dealership. Truck will not start, even have installing new parts. It was towed in to the dealer on 12/2/23. I am not able to get a solid answer on what needs to be done. Communication has been very poor on the entire situation.

- Latrobe, PA, USA

My power steering failed Yes available for inspection Power steering would lock up driving down the road which put my life and everybody around me in danger. The warning light didn-??t come on until steering completely failed

- Boulder, CO, USA

While driving down the road the service power steering and service ABS notifications appeared on the instrument cluster and the power steering stopped working. It felt as though the wheels turn when this happened and the steering wheel wouldn-??t move. This caused a loss of control and the vehicle left the road coming to rest in the ditch. This resulted in severe damage to the front suspension, axles, steering linkage, and the bottom of the engine. The vehicle was not drivable and had to be towed.

- Wadena, MN, USA

On Sunday, Oct 1, 2023, I proceeded out of my driveway, when the warning lights came on and the steering failed, stranding me on the busy roadway. I was able to back onto my property again and fortunately the incident didn't result in a collision. The truck is at the dealership as I write this and I informed them that I want them to save all of the defective parts for me. The dealership's diagnosis is that the rack and pinion steering has failed at approx. 61,200 miles. The components have not been inspected, but will be available after the repair, as stated above.

- Malverne, NY, USA

Three times since January 2023, the steering has locked down while driving. The driver has had no control over steering momentarily. The latest incident caused the vehicle to strike a concrete pillar surrounding a stop sign in a parking lot.

- San Angelo, TX, USA

The power steering stops intermittently with no warning lights. It becomes very hard to steer while driving.

- Unadilla, NY, USA

Truck has a loss of power steering. No whining noise associated. This problem Comes and goes, however is now present at most times.

- Montville , OH, USA

While driving down the road and needing to turn onto side roads or just following curves in the road, power steering has been becoming increasingly difficult requiring full strength to turn the vehicle. This is happening intermittently and happens while in mid turn. Have also noticed that when I-??m 4WD, steering is altogether difficult requiring full body strength.

- Campbell Hall, NY, USA

steering is very tight and sometimes you cann't turn the vehicle..

- Edison, NJ, USA

Electric Power Steering failure with no cause. Power steering failed while driving on the highway.

- Johnstown, NY, USA

While driving the steering will lock up and not move at all at random times. I decided not to drive it anymore because I have a young daughter and was stuck at a left turning light for almost 20 minutes unable to move because my wheel wouldnt turn. Luckily it was at night and there was little traffic. I was told it is the rack and pinion that needs replaced. Its been a Recall for many RAM pickups from 2002-2020 but my vin # doesnt show any Recall but thats a Big coincidence to me.

- Garnet Valley , PA, USA

Electric Power Steering (EPS) failure. If this had happened while driving there would have been no way to control truck. The dash read "Power Steering Unavailable Service Required". Dealer tested truck and said EPS unit would need replaced at a cost of $2,345 for just the part and would be at least 45 before they could get the part. This truck only has 55k miles on it.

- Morganton, NC, USA

2018 RAM 1500 eco diesel with LESS THAN 26,000 miles on it. My husband and I had a harrowing drive a couple weeks ago bc the power steering unit started to intermittingly cut out/fail (think hair pin turn on country roads at 55, you are CRANKING on the wheel bc power steering cut out, then halfway through the turn it decides to come back and now you are OVER steering). Again, we have less than 26k on this truck ((and it is BABIED)) so clearly this is a faulty part. We got it fixed (I have receipts), but per RAM the truck is "too old" thus "out of warranty" with no current recalls and thus my request I submitted to RAM to reimburse us for the faulty part was denied.

- Elma, NY, USA

Intermittent loss of power steering. Steering fights driver input when turning in either direction, when straightening out from a turn & gradual road curves. Inspected by competent mechanic. EPS rack & pinion failing at 22,300 miles on vehicle. EPS serial # not affected by FCA recall

- Fowler, OH, USA

The contact owns a 2018 Ram 1500. The contact stated that while driving approximately 25 MPH, the power steering light suddenly illuminated and the message "Service Power Steering" was displayed. The contact was unable to turn the steering wheel in either direction. The vehicle was towed to the local dealer for service. No further information was available. The manufacturer was not yet notified. The failure mileage was 45,000.

- Mebane, NC, USA

Went to turn at a gas station and steering wouldn-€™t work steering faulty light came on and said to have power steering looked

- Sorrento, FL, USA