I bought this 2019 Laramie Longhorn edition in early 2020 brand new. The truck has either been garage kept of has had a sun shade in in the front windshield. I bought this model after reviewing competitors at the Houston auto show. For the money, trim style and accessories, this one shined above the rest. I expect RAM to stand behind their product and replace the dash as the leather is ungluing from the substrate creating bubbles. I have an premium 8 yr warranty and the FCA care center said this is not covered regardless of the warranty. I call BS when this has been a know problem for years. Stellantis needs to step up a provide a replacement. I should not have to pay $3200 to replace a know defect. My case is being reviewed and sure hope they step up as I will make their brand is know for it's poor design on the internet and social media warning buyers you will get this kind of product and customer response if you buy it.

The glue on the dashboard failed a few days ago, leaving waves, lifting and bubbles. The repair cost is $3200 for a new dash as the only solution. The glue clearly failed, and now that I"ve had a chance to research this seems fairly common. Vehicle is in otherwise near perfect shape, looks almost new, leather seats show zero signs of wear, zero wear on the carpets. I wash the car at least weekly as part of a care wash membership. Oil done every 5,000 miles. This well-documented manufacturer defect happened in the North, where I split my time in Northern Massachusetts and Lakes Region, NH and actually popped during December. I am now unable to sell or trade the car without a significant price allowance for a manufactures defect that was not disclosed.