The contact owns a 2019 Ram 1500. The contact stated while driving at approximately 30 MPH, the contact attempted to avoid crashing into a bicyclist and depressed the brake pedal however, the brakes failed to engage. As a result, the front passenger side of the vehicle crashed into a tree; before the crash, there was an abnormal sound whenever the brake pedal was depressed. In addition, the "Service Anti-Lock Brake System" message was intermittently displayed on the instrument panel. There was severe cosmetic damage. The air bags did not deploy. A police report was filed. The contact sustained shoulder and back pain injuries due to the impact and received medical treatment for the injuries. No one who was not in the vehicle was injured. The VIN was not included in NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control). The vehicle was taken back to the place of residence; a dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 180,000.

- Brunswick, GA, USA

The contact owns a 2019 RAM 1500. The contact stated while driving at 20 MPH, several unknown warning lights were illuminated. The contact also mentioned that the key fob failed to unlock or lock the driver and passenger side doors. The vehicle was not taken to an independent mechanic or dealer for diagnosis or repairs. The manufacturer was not notified of the failure. The contact was relating the failure to NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)) however, the VIN was not included in the recall. The failure mileage was 74,977.

- Shasta Lake, CA, USA

The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Austin, TX, USA

The contact owns a 2019 Ram 1500. The contact stated after replacing the battery, the message "Service Parking Brake" was displayed. Additionally, the contact stated while driving in the rain and coming to a stop, the vehicle skidded. Additionally, the contact stated that while driving on a wet road surface on another occasion, the traction control failed to engage. The vehicle was taken to the dealer, where it was diagnosed and determined that the ABS module had failed and needed to be replaced; however, the part was not available. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V653000(Service Brakes, Hydraulic, Electronic Stability Control (ESC); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.

- Grand Rapids, MI, USA

The contact owns a 2019 RAM 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control - (ESC). The contact stated that while his wife was driving approximately 60 MPH, the vehicle stalled. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the ABS module needed to be replaced. The contact was informed that parts were not yet available for the repair. The manufacturer was notified of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

- Richmond Hill, GA, USA

The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

- Warwick, NY, USA

The contact owns a 2019 RAM 1500. The contact stated that while parked, several unknown warning signals were illuminated. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)). The manufacturer was not notified of the failure. The failure mileage was 90,000.

- Easley, SC, USA

The contact owns a 2019 RAM 1500. The contact received notification of NHTSA Campaign Number: 24V653000(Service Brakes, Hydraulic, Electronic Stability Control); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal made an abnormal sound. Additionally, the contact stated that the vehicle failed to start. An independent mechanic diagnosed the vehicle at the residence. The mechanic determined that the vehicle failed to start because it did not recognize that the brake pedal was being depressed. The mechanic related the failure to the recall. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 70,000. VIN tool confirms parts not available.

- Meridian, ID, USA

The contact owns a 2019 Ram 1500. The contact stated while driving 10-15 MPH, the brake pedal was depressed, but the vehicle failed to stop immediately. The Forward Collision Avoidance system activated and prevented the vehicle from rear-ending another vehicle in front. The vehicle was taken to the dealer, where the contact was informed that the VIN was included in NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 41,297.

- Ripon, CA, USA

The contact owns a 2019 Ram 1500. The contact stated while driving 70 MPH, the transmission downshifted unexpectedly. The contact stated that while driving at various speeds, the transmission failed to shift to the intended gear while depressing the accelerator pedal or the brake pedal. Additionally, the contact stated that while accelerating from a complete stop, the vehicle hesitated to respond. The check engine warning light and an unknown warning light were illuminated. The vehicle was taken to an auto parts store, where it was diagnosed and determined that the power train and ABS had failed. The contact became aware that the VIN was included in NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC), which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 187,555. VIN tool confirms parts not available.

- London, KY, USA

The check engine light has been on several times. I've dropped my truck off at crown Dodge of fayetteville and was told on two separate occasions that's everything was taken care of. Today 1 November 2020, I've purchased a brand new $200 duralast platinum battery and it's still being drained by some unknown issue. I received some help outside of the dealership and received the error code P1dr3. I told told that was a dealership code and I would have to return the vehicle to get it resolved. This will be the third time in a months time I would have to be without my vehicle. The first time this is happened I was driving 40-45 mph and the truck completely shut off!

- Raeford, NC, USA

Started with telling me my tire was flat. I pulled over on the side of the highway which is dangerous and the tire was full of air. Then told me elcectroic brakes needed to be serviced. Not too long after that it kept telling me the four wheel drive is not working. I have never put the truck in four wheel drive. Also the ABS service light was flashing. Took it back to dealership 4 days after I bought it and they took it into their shop and 'fixed' it in a few minutes. Very next day everything started again. Took it back to dealership and they have kept it over the weekend. When I called them at lunch on Friday telling them I was bringing it back they asked me to wait til next week to bring it. This is their second chance to get it right. It has been a nightmare. I bought a truck because I have a small farm and I need it to feed and water my animals. They have had to go without water one day because I haven't had my truck 3 out of the first eight days after buying it. Also they didn't want to give me a receipt from when I brought it the first time until I had told them I had already called the ag office.

- Flora, MS, USA

The vehicle initially had a reported steering failure twice on December 19th. This was reported to NHTSA under file 1162423. The vehicle was taken to the dealer the same day. The dealer was unable to determine why this occurred. Then, again on December 30th this occurred again at highway speed, almost causing a collision. Immediately contacted the dealer again and the dealer was concerned over safety issue and offered a rental vehicle while inspecting the vehicle. On the way to the dealer this morning, the power steering turn off and again the message center displayed in red " power steering unavailable service required".. this was displayed on the prior occasions.... while driving slowly to the dealer this loss of steering occurred another 3 times intermittently with another warning "service air suspension immeditaley".... keep in mind that when the power steering leaves with electronic steering very little control remains. Since this has been reported to the dealers and also to NHTSA numerous times from various geographic areas since August 2018 I am surprised that a recall has not been issued and or a remedy through the dealers.

- Clayton, NY, USA