10.0
really awful- Crashes / Fires:
- 11 / 2
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 6,463 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have warning lights stating that there is a problem with the antilock brake system, and another warning about the brakes. The electronic stability light is on, and the truck won't allow me to turn the ESL warning on or off. And also, my cruise control doesn't work, which stems from the ABS. There is an existing recall, which includes the year, make and model of my truck, but for whatever reason, my trucks VIN number is not included on the recall. The recall that I speak of, is : Campaign number: 24V653000 I've contacted RAM, and they said for me -??vto take it to the service department, the service department said they can't do anything about it.Sept
- Nacogdoches, TX, USA
When I attempted to suddenly brake once I saw the car in front of me braking, my brakes locked and the truck slid into the vehicle in front of me. The failure of the ESC system did not allow the expected intervention that is relied upon to avoid a vehicle crash without prior warning. I was in the deceleration phase of braking quickly, but the brakes did not respond in a timely manner. I was not made aware of the recall of the ABS control module software until after the accident took place. If I would have been made aware of such a defect I would have taken the precautions and action to repair or remedy the failed system to avoid unnecessary risk to both myself and others. Sep 05, 2024 Manufacturer Recall Number: 75B NHTSA Recall Number: 24V-653 Recall Status Recall Incomplete Summary Federal Motor Vehicle Safety Standard ("FMVSS") 571.126 S5.1.2 ESC Functionality requires that the ESC system "Is operational during all phases of driving including acceleration, coasting, and deceleration (including braking) [... ]." Suspect vehicles may experience the ESC system being disabled when certain conditions are met. Safety Risk Failure of the ESC system when intervention is expected and/or relied upon can cause a vehicle crash without prior warning. Remedy FCA US will conduct a voluntary safety recall on all affected vehicles to update the ABS control module software.
- Happy Valley, OR, USA
Vehicle behaved erratically before repair and still does. It seemed a bit better after the repair but issues are still there. It lurches forward when coming to a stop and accelerates in a delayed manner, starting slow and then jumping forward. The 4 wheel drive issues system errors like overheated and function diminished. At times it just doesn't work. Systems turn themselves on. (axle lock) These issues existed since the vehicle was new with the dealership telling me they didn't know what could cause them.
- Superior, WI, USA
The contact owns a 2019 Ram 1500. The contact stated that while changing the brakes, there was an abnormal sound coming from the brakes, with an abnormal amount of brake dust accumulating on the wheel. The contact stated that there was an abnormal resistance while driving. The contact stated that the brake pads were extremely hot, causing the back of the pads to be melted onto the piston of the caliper. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the vehicle was not included in any recalls. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
- Linn, MO, USA
The RAM trailer brake controller has two problems, causing unsafe operation when connected to a camper or trailer with electric brakes. 1) When coming to a stop and feathering off the brake to stop smoothly, the trailer brakes are released too early, this causes the vehicle to be pushed forward, often into an intersection, pedestrian, or a vehicle opinion front of you! Care must be taken to avoid this! Alternatively, the trailer brake controller lever can be manually pressed to avoid the trailer brakes from being released early. The camper was tested by the camper dealer as OK This same camper does not have this problem if tested with other tow vehicles such as GMC, etc. 2) The RAM trailer brake controller does not output a full 12VDC to the connected trailer, even with the gain set to max (10) and full brakes are commanded either by the brake pedal, or the brake controller lever. This causes the trailer to not have full stopping powerm reducing the stopping distance, especially in an emergency stop. If the brake controller output is tested without a trailer connected, it will show 12V output. However, once a trailer is connected, the output drops to about 9.6 VDC. The camper has been tested by the camper dealer and was found to be ok. The camper was also tested with other brands of vehicles (Toyota, GMC, Chevrolet, Nissan), and no other vehicles except RAM exhibit this problem. This problem was also confirmed at a trailer dealer by using an independent trailer brake test meter (IPA #9107B Electric Brake Force Meter). The RAM has been taken to a RAM dealer multiple times since new, and each time the dealer said the RAM is working as designed. I have photos of the tests made on multiple RAM vehicles showing this issue, as well as other brands showing that they do not have the same issue.
- Derry, NH, USA
Abs and traction control dash lights randomly illuminate briefly while accelerating, cruising or breaking. Stays illuminated for approx 20-30 secs then goes out. Have not noticed any effect to performance while actually braking. Speed varies*...
- Goldsboro, NC, USA
The contact owns a 2019 Ram 1500. The contact stated that while his wife was driving at 22 MPH, an unknown vehicle crashed into the side panel, however, the air bag did not deploy. There were no warning lights illuminated. There was no reported fire or injuries. A police report was filed. The vehicle was towed to a collision center. The local dealer was not contacted; the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 30,000. Additionally, while driving 80 MPH, a semi-truck ran him off the road and crashed into a steel pole. The anti-lock brakes did not work. The occupants were wearing seatbelts. The airbags failed to deploy. The contact's face struck the front windshield. There were no warning lights illuminated. The driver hit the steering wheel. The contact and his daughter were taken to the hospital by ambulance, which provided medical attention. There was no reported fire. A police report was filed. The vehicle was able to be driven away. The vehicle was taken to the local dealer, who determined the vehicle was working as designed and the failure was a user error. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA hotline. The failure mileage was approximately 99,800.
- Cheyenne, WY, USA
There is a recall - say there is no current remedy Been almost 30 - winter is here -?" this becomes more of life and safety issue
- Shawnee , OK, USA
To whom it may concern, I am making a safety complaint on a component that failed while operating the vehicle. My vehicle is a 2019 Ram 1500 Bighorn DT. The component that failed and almost cost me to crash my truck while in reverse and parking is called The Park Sense and The Rear Parking Assist. I started to have this problem back in the Summer around August 2024. I have brought the vehicle in to my dealer ( CHRYSLER, JEEP, DODGE OF PARAMUS N. J.) several times already, the first time they replaced the Park Sense Sensor Module and reset the computer. No sooner then I got home from the dealership and was reversing in my driveway the error messages came on and the truck did not sense the garage door and continued to back up thankfully I was able to brake hard and stop 6 inches from the door. Not only did the Park Sense warning come on but also The Rear Brake Assist did not stop the vehicle like it has in the past. I brought the vehicle back to the same dealership and they worked on it for about 6 hours gave it back to me and said they rerouted the wiring harness for the park sense module and it was working fine. As I get into my truck to leave the error messages came on the dashboard so I walked inside and showed the service manager and the tech that just finished working on my truck. They said to bring it back, they had no regards for my safety or the safety of others letting me leave the dealership with the truck acting up cause from time to time the brakes would suddenly come on causing the vehicle to stop abruptly. Nevertheless I strongly believe that there is a safety issue with the truck's Park sense sensor and Rear Brake Assist too. I do not know what to do can someone please help me? Thank you.
- Bronx, NY, USA
- BRAKE warning light is flashing - PARK BRAKE light is lit Dealer says "software update" is not available and has no time frame on remedy.
- Altamonte Springs, FL, USA
The contact owns a 2019 RAM 1500. The contact stated that while driving at approximately 60-65 MPH another vehicle made an illegal u-turn causing traffic to abruptly stop, the brake pedal was depressed however the vehicle skidded and crashed into the rear of the vehicle in front. The contact mentioned that the vehicle crashed into also crashed into the rear of the vehicle in front. No warning lights were illuminated. A police report was filed. Two occupants from the other vehicles involved sustained unknown injuries reported by the insurance company to the contact. The vehicle was taken to a collision center for cosmetic repairs. The contact noticed via the manufacturer's app that the license plate for the vehicle was included in NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC) and took the vehicle to a dealer where the recall was no longer linked to the vehicle therefore the dealer declined the recall remedy. A dealer was contacted. The vehicle was not diagnosed or repaired for the failure of the brakes. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
- North Haven, CT, USA
My 2019 Ram 1500 is experiencing the exact same issues listed in recall 75B but my VIN number is not part of the recall. The symptoms that it is having are the exact ones listed in your recall from 9/11/24 concerning the ABS and stability control issues. It is very disheartening that there wasn-??t a better investigation done on this issue either on your end or on Ram-??s end. I-??m sure there are plenty more vehicles that are affected that aren-??t in this recall. My truck did it as I was going highway speeds (70mph) and the abs and stability control issues also disengaged my speed control as I was on the highway. It was a good thing there wasn-??t another car behind me or I would have been struck from behind.
- Peoria, IL, USA
Brake module is not working traction control not working and cruise control not work because of brake module not working
- Lancaster, NY, USA
I am experience an Antilock Braking System ('ABS') control module software malfunction that disable the Electronic Stability Control ('ESC') system.-?? There has been a recall but my VIN number was not included. I have taken my truck to a mechanic several times but they are not able to identify the problem. This is an intermittent problem that occurs and can remain disable for weeks.
- Parker, CO, USA
2019 Doge ram 1500 quad cab- the engine completely and immediately froze up and locked all tires in the middle of a busy 2 lane street- sounded like only 2 of the 8 pistons were barely firing, was told my engine was "toast-it sucked a valve"! I am an old school mechanic so I take care of every aspect of my truck regularly by professional mechanics- how can a truck not even 5 yrs old with payments still owed have so many issues and now if completely trash" In addition, I have had computer issues, rear camera issues, the side mirror just fell off on its own.....so many issues with this model. How can a dealership and a manufacturer legally sell such a piece of junk? Is there any recourse? Law suit- class action or individual " I am deseperate for help- I was nearly killed on this street when it all happened- the engine completely died-battery drained-back tires locked up all in an instant while driving 30 mph.
- Makawao, HI, USA
My 2019 ram classic 1500 Lonestar. I had to hit my brakes firmly to avoid an accident and my truck went into a skid. The brake pedal went all the way to the floor. I limped the truck to my mechanic and after they diagnosed it, they said my ABS module failed and is now leaking brake fluid. he contacted the dealership and they refused to sell the new ABS module to anyone because they have recognized. There is a problem with the current 1 and it is being re-engineered at a later date. So I had to buy a used one and had my mechanic install it And now I have another faulty ABS module on my truck and I am worried if I get into a situation that I have to hit my brakes hard I am going to skid again and possibly get into an accident causing bodily harm or fatality. I called myself and they said they cannot sell it to anyone at this time.
- Las Vegas , NV, USA
Service antilock brake system on, told by dodge dealership that the problem is the abs module needs replace. Tech at dealership stated this is a known problem by chrysler but no recall has been issued. Due to this problem the part is on back order. And unable to be fixed at this time. Tech also stated that replacing this part. In the future could have the same problem again.
- Newport, PA, USA
Quick hard accel (less than 5 seconds), followed by emergency braking, caused the brakes to not respond for more than one second. Brakes would not emergency brake, only had minor stopping force. This occurs on the first time, so brake fade is ruled out. Starting the vehicle, than rapidly putting into gear D or R, while brakes are applied causes vehicle to lurch forward or backward depending on the gear chosen. Movement of over a full truck length is possible. I suspect it's a problem with the logic in the electronic braking. I can reproduce it whenever I'd like, but no accidents have occurred yet.
- Malvern, PA, USA
2019 RAM classic with significant wobble /vibration during highway driving between 40 and 80 at cruising speed. Will do similar shaking during acceleration, but not consistently. We have replaced the rims, all 4 tires (the two rear wheels have been replaced twice), the vehicle has been balanced twice, once high speed and once with all 4 wheels. the tires have been balanced as well. The vehicle has gone to several different repair shops trying to troubleshoot the problem. Documents are available upon request.
- Chepachet, RI, USA
- Nacogdoches, TX, USA