10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
7,887 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #32

Nov 012019

1500

  • 4,000 miles
12' screen goes black.I frequently and randomly. Sometimes turning ignition off reset the screen, sometimes it does not. Them a few minutes or hour later the screen turns on. I am able to adjust some of the heat and fan settings with the screen black. Any other controls of vehicle functions or selections are 'inop.' This condition occurs when the vehicle is stationary, at start-up. The condition has occurred 3 time when in motion on any street or highway (speed)

- Sedona, AZ, USA

problem #31

Sep 012019

1500

  • 16,400 miles
Crossing a busy intersection, my truck stalled in the middle of the intersection for no apparent reason. Was eventually able to restart it, but stalled again after approximately two minutes. Has been at cole Chrysler since 9/5/2019. Dealer says it may be the battery associated with the hybrid system. That part has not been available for two months, and there is no estimated time it will be available. After it is replaced, there may still be another problem.

- Grover Beach, CA, USA

problem #30

Aug 132019

1500

  • 10,000 miles
Uconnect system resets its self every few minutes. It has happened several time during back up which renders the back up cams inoperable.

- Cocoa Beach, FL, USA

problem #29

Aug 272019

1500

  • 9,560 miles
We purchased the vehicle on June 12th, 2019. After many electrical issues we took it to autonation for repairs. On August 27th we picked up the vehicle and they said the keyfabs on our brand new truck were aftermarket and caused over 120 codes. Drove the vehicle on I45 (freeway) southbound from houston tx and the vehicle turned off while in motion. This could have been a very bad accident. Driving at 60mph and engine dying. Had to have vehicle towed to tomball Dodge where we purchased vehicle. The vehicle again had over 120 codes on it. Vehicle is still there weeks later.

- Spring, TX, USA

problem #28

Aug 172019

1500

  • 28,000 miles
Instrument cluster works only sometimes on my 2019 Dodge Ram 1500 only has 28,000 miles can't see my digital speedometer gauges fuel information or cruise control settings only comes on when it wants

- Hobbs, NM, USA

problem #27

Aug 292019

1500

  • 8,000 miles
The contact owns a 2019 Ram 1500. While driving at night, the entire instrument panel illuminated and the power steering failed. The contact was able to pull over as the brakes were malfunctioning. The contact kept trying to turn off the vehicle and the instrument panel indicators kept flashing. After fifteen minutes, the vehicle finally started up and functioned normally while the indicators were still flashing. The manufacturer was contacted and advised the contact to call NHTSA. The dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 8,000.

- Springfield, MO, USA

problem #26

Aug 242019

1500

  • 3,200 miles
I own a 2019 Ram 1500 and the instrument cluster has stopped illuminating. I conducted internet research and learned there is a pending recall for 1... yes 1 Ram truck in the us with this issue. Eureka, I think I've located it! I called the recall phone number for fca and explained the situation. The call taker was unable to comprehend the issue and repeatedly told me I could not speak with a manager. The call taker hung up on me. I called back and spoke to a different representative and she would not allow me to speak to a manager either. This issue is associated with NHTSA campaign number 19V556000. I need this recall to be issued quickly so it can be fixed. According to various sites, the owner (I assume me) will be notified in early September. Maybe we can just take care of this now. I am concerned with the instrument cluster issue since it is the display center for my odometer, and all other warning systems on the vehicle. I have previously taken my vehicle to the dealership for periodic illuminated check engine lights. The first time I was told that the truck had no record of the check engine light ever being illuminated. I took it back after more illuminations kept continuing. The dealership kept the truck for a week and were finally able to troubleshoot the issue. I have also had issues with my rather large radio screen failing to turn on and / or work. Additionally, the brakes squeal like crazy. The dealership was unable to fix this issue and said it was just brake dust. The vehicle had only 2,000 or so miles on it at the time. I believe my truck only has about 3,200 miles on it right now, but I cannot really tell because I cant' see the odometer. I have read various complaints on this site regarding this model and many of them apply to me as well.

- Encinitas, CA, USA

problem #25

May 202019

1500

  • 250 miles
When backing out of the driveway without any obstructions the brake assistance will engage. This has caused injury with heads hitting the ceiling and whiplash. Fca/Ram says this is functioning as designed but as designed this should have prevented an accident but did not. This is a concern as it can cause injury to many by engaging when there is no obstruction or anything to cause it to engage. The dealership has informed me that fca is aware of the issue but no resolution for this. I am tired of not being able to use a safety feature due to it causing injury and not avoiding an accident. My vehicle has been at the dealer several times for this and one time they made it worse. The last time they sent me home with a similar truck and that one did not do it each time like mine. So there is a variance in the code from one truck to another that is not consistent and causes more harm than it would prevent. I look forward to a resolution by fca as there are many complaint videos online about how this engages for grass or other things that are not an immediate danger. It also has done this when it was raining on a flat surface. This feature needs more testing and an update soon to be called a safety feature of the 2019 Ram brand. A link to the videos can be shared and was emailed to the NHTSA.webmaster@dot.gov address. They are to large to load on this site due to the time length to capture all details of the incidents. The videos are both of the newer Ram and mine. The difference is mine has the smaller screen in the video. It is an ongoing issue with a start date about 2 months after I purchased the vehicle and after the dealer "flashed" the programming due to a recall.

- Omaha, NE, USA

problem #24

Jul 152019

1500

  • 110 miles
The contact owns a 2019 Ram 1500. After the vehicle had been parked for a while, it was unable to restart. The contact stated that after several attempts the vehicle was started, but it independently switched back from drive into park. The vehicle was towed to lithia Chrysler Jeep Dodge of twin falls (1310 pole line rd E, twin falls, id 83301, (208) 293-8571) to be diagnosed, but the mechanic was unable to retrieve a fault code or provide a prognosis for the vehicle. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 110. The VIN was invalid.

- Hailey, ID, USA

problem #23

Jul 202019

1500

  • 10 miles
Ac is not working and the gps/radio blinking on and off with a error message

- East Norriton, PA, USA

problem #22

Jul 032019

1500

  • 377 miles
I had just finished pumping gas and turned on my truck and shifted from park to drive. When I did this, nothing happened. I thought maybe I didn't turn the truck on so I pressed the push start button and turned off. Turned it on again and shifted from P to D and still nothing. Still in D I very lightly pressed the gas pedal and the truck jolted forward. This happened to me on two separate occasions. I'm not a mechanic but from what I have read, other people with same truck have had this problem and it seems to be the electronic gearbox. I have also heard a noise every time I press the brake that comes from the electronic gearbox and also a noise that comes from the brake pedal itself that sounds like sparks. My truck has under 400 miles as I write this on 07/04/2019. Have had it less than 10 days.

- Indio, CA, USA

problem #21

Jun 132019

1500

  • miles
Driving at 70mph the truck without warning went to idle with clicking sound towed to dealer said nothing wrong it was bad fuel not true fuel was fresh. Talked to Chrysler customer service told not aware of problem. I know this is not true talked to other Ram owners had same problem. The problem is when it happens you shut the truck off and restart it, it acts normal. There is some bug in their system that is causing this shut down no one can find it I have heard they have had the same problem with some of their vehicles. Before someone gets killed these vehicle should be taken off the road until the bug is found. I nearly got myself and others killed on the freeway. I have talked to the dealer and Chrysler customer service they will not acknowledge the problem exists they will blame fuel or anything. My truck is a 2019 at the time of the shutdown there was 600 miles on the truck. For now the truck is sitting until I get some answers. I know there are others having the same problem and need help or the proper repair made we the public should not be the test drivers risking our lives for fca.

- North Las Vegas, NV, USA

problem #20

Apr 302019

1500 8-cyl

  • 5,888 miles
April 30,2019 my wife was in our yard and made a sharp right turn into driveway put on brakes truck didn't stop applied brakes harder truck accelerated brakes didn't stop truck and park-assist didn't stop truck. Truck went through steps then hit house knocking house off foundation. Air bag didn't deplore.

- Mooresburg, TN, USA

problem #19

Apr 122019

1500

  • 1,500 miles
While driving a brand new Dodge Ram 1500 (2019) the truck suddenly lost power and I was not able to control the steering of the truck, nor could I control the truck. This has happened on several occasions. This has happened on the city streets as well as the highway and it is very scary.

- Locust Grove, GA, USA

problem #18

Jun 142019

1500

  • 1,800 miles
When the car is running and put into reverse the backup camera randomly quits working. Get a blue screen. Has happened several times since I bought it in January 2019. Dealership claims that they have not heard of it. Took it to the dealership yesterday and of course camera was working fine. Today it hasn't worked all day. The

- San Diego, CA, USA

problem #17

Apr 012019

1500

  • 11 miles
The contact owns a 2019 Ram 1500. The contact stated that the auto start/stop feature was not functioning properly as the vehicle had lunged forward several times causing the contact to apply extreme force to the brake pedal to slow down and stop the vehicle. The dealer (lustine Chrysler Dodge Jeep Ram, 14211 jefferson davis hwy, woodbridge, va 22191, (703) 496-5202)) had not test drove the vehicle yet to determine if they may be able to replicate the failure. The contact was uncertain if the feature may cause a catastrophic crash due to the intermittent failure. The manufacturer was notified of the failure to determine if they had a remedy. The VIN was not available. The approximate failure mileage was 11.

- Spotsylvania, VA, USA

problem #16

Apr 052019

1500

  • 15,420 miles
Driving my truck in the city at the time of stopping the computer as it disconnects the change and asks me to put it back on the P and then select my gear again, and that already apasado twice as well.

- Pharr, TX, USA

problem #15

Apr 092019

1500

  • 16,000 miles
When I was driving my truck to slow down the vehicle was completely turned off and it is the second time it happens, to take it to the dealer comes a low-voltage code in the battery that they tell me is when you do not drive for a good time, but this is my vehicle of daily use. City street

- Pharr, TX, USA

problem #14

Apr 212019

1500

  • 1,305 miles
While back out my garage, all the service engine lights came on and started flashing and the dash started displaying service traction, service electrical, service shifter. Auto park disabled. The wipers would come on automatically when in the off position. Service air bag system. Electronic throttle control and there was more. The lights on the dash started flashing and continued to flash even when vehicle was turned off. I disconnected wires from battery terminal to kill power so the lights would stay off. Power doors would lock or unlock

- Gowanda, NY, USA

problem #13

Mar 162019

1500

  • 6,831 miles
While driving down a curvy rural road, my vehicle lost all throttle control. I almost wrecked and had to stop at the "exit" of a blind 55mph corner. The vehicle had multiple check engine lights on including a electromic throttle control failure light, park brake failure light, trailer brake failure light (no trailer connected at the time), and a generic check engine light.

- Jefferson, OR, USA

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