10.0

really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
7,782 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #75

Feb 252021

1500

  • 22,000 miles
The instrument cluster went black. The parking sensors data does not display. The mileage does not display. The temperature and oil pressure do not display.

- Surf City, NC, USA

problem #74

Dec 172020

1500

  • 46,000 miles
My instrument cluster is not working. The truck is a 2019 Dodge Ram. It goes in and out. Can't see the mileage or anything else.

- Mission, TX, USA

problem #73

Jan 102021

1500

  • 17,000 miles
Power steering failure at 17000 miles while stationary. I took it to the dealership and they said they could only recreate it once and were unable to fix it. After 2 weeks, they had me pick it up. 3 days later, it happened again while I was backing out of the gas station.

- League City, TX, USA

problem #72

Jan 212021

1500

  • 28,000 miles
Touchscreen controls for radio, climate, and all other controls do not work properly. Any and all elements of touchscreen will power on and off from ac to heat to radio stations to random phone dialing. Also the vehicle will shut down while driving as if the gear shifter has been placed in neutral. Truck will not accelerate and remote start doesn't work either. Left rear passenger window seal near bed of truck also leaks water when it rains.

- Pembroke, NC, USA

problem #71

Jan 192021

1500

  • 25,541 miles
While driving (in motion in the city) car randomly put itself in neutral the drive light blink and error message on dash board stating put the car in park and back into drive. While stopped car and foot on brake randomly the engine revs and lunges forward.

- Los Angeles, CA, USA

problem #70

Oct 302020

1500

  • 26,000 miles
Rear window seal has cracks. Rear window/3rd brake light leaks water into the cab. Mirrors fold but when unfolding they pop and keep trying to open even though they are all the way out already. These all happened without incident.

- The Colony, TX, USA

problem #69

Dec 232020

1500

  • miles
Back up camera has gone out. Repeatedly while in reverse; also auxiliary and charger stop working

- Lake Charles, LA, USA

problem #68

Jan 012021

1500

  • 31,320 miles
Rear window frame is cracked and leaking water into the cab as well as where the rear airbag wiring. This was noticed in a stationary position.

- Whiteman Afb, MO, USA

problem #67

Dec 312020

1500

  • 22,000 miles
Water (rain, car wash, etc) is leaking through the rear power sliding window and into the vehicle and damaging the interior (headliner, seats). This is a known issue by Ram/fca and they have not recalled them yet. This can be a safety issue when driving. I'm also concerned that if water sits inside of the liner can it cause mold to form" also can it short out any electrical to the window" when I noticed it happen to me the vehicle was parked.

- New Britain, CT, USA

problem #66

Dec 212020

1500

  • 59,000 miles
The truck has been intermittently experiencing loss of power steering. This situation has been happening after I stop the truck. Has happened 2 times now. Makes it extremely dangerous to drive and or maneuver to get to a safety spot. Also when this happens, it loses lane, departure adaptive cruise control, assisted braking & most electronic safety features.

- Cranberry Twp, PA, USA

problem #65

Dec 032020

1500

  • 47,000 miles
Instrument cluster fails to come on randomly. Begin driving with the cluster not working, sometimes it will finally come on with no notice or turn off without warning

- Douglasville, GA, USA

problem #64

Dec 152020

1500 8-cyl

  • 27,000 miles
For the second time in 3 months, while I was driving down the highway all my dash lights just came on and my truck started to accelerate on its own even with both feet off both pedals. Traction light, ABS light, parking light, throttle sensor light, and check engine light all stay on. (have picture and video) passenger side headlight also stopped working. Took to Ram dealership October I believe and they said PCM needed an update and they did that. Also replaced whole passenger headlight housing. Well yesterday December 15th same thing happened and I almost got into a wreck. Lights came on so I went to brake and pull over, nothing happened. Truck actually accelerated on its own from 40mph to 60mph. Took to dealership first thing this morning and they said they have no record of fixing any of these issues... wanted me to leave my truck for an unknown amount of time and but they couldn't get me a loaner or anything to get me to work. Said there was nothing they can do until I have time to leave it, pretty [xxx] so now im driving an unsafe truck on the highway to and from work. Kids and wife also drive/ride in this truck. (it wont let me upload the video) information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Goose Creek, SC, USA

problem #63

Nov 192020

1500 8-cyl

  • 13,000 miles
Today 11-19-2020 Dodge Ram 1500 VIN#[xxx] is the 5th time that shifts on to neutral when on drive position. Took it back to demontrond Chrysler/Dodge in conroe Texas where I bought the truck dealer kept the truck for 2 days to find the problem [xxx] didn't find any codes or issues they released the truck back to me. I feel very unsafe about this truck after today 11.19.2020 with my wife after picking up kids from school almost got hit at intersection when truck shifted to neutral. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Willis, TX, USA

problem #62

Nov 192020

1500

  • 29,600 miles
Steering- popping/ grinding noise when turning to the right. Slow turns in town and turns on highway ramps. Have taken truck to dealership with no resolution twice. Electrical- backup camera stays on after putting vehicle in drive. Computer-radio-phone resets itself every couple of weeks since I bought the truck with no fix.

- Decatur, IL, USA

problem #61

Oct 312020

1500

  • 25,600 miles
Cars steering sticks to the left when turning left. Also, electrical system acts up at times. Mirrors start to tint, hazards go on and can't turn off, horn beeps randomly, and side vehicle alert comes on when no vehicle is there.

- Corpus Christi, TX, USA

problem #60

Oct 312020

1500

  • 28,103 miles
The check engine light has been on several times. I've dropped my truck off at crown Dodge of fayetteville and was told on two separate occasions that's everything was taken care of. Today 1 November 2020, I've purchased a brand new $200 duralast platinum battery and it's still being drained by some unknown issue. I received some help outside of the dealership and received the error code P1dr3. I told told that was a dealership code and I would have to return the vehicle to get it resolved. This will be the third time in a months time I would have to be without my vehicle. The first time this is happened I was driving 40-45 mph and the truck completely shut off!

- Raeford, NC, USA

problem #59

Sep 262020

1500 8-cyl

  • Automatic transmission
  • 29,900 miles
The contact owns a 2019 Ram 1500. The contact stated that the instrument cluster failed intermittently. The contact was unable to view the tire pressure, the oil pressure, the cooling temperature information. The vehicle was taken to an independent mechanic to be inspected. The mechanic inspected some unknown wires, cleaned the wires but, was unable to locate the cause of the failure. The vehicle was not repaired. The manufacturer was contacted and the contact was informed that the warranty had expired. The approximate failure mileage was 29,900.

- Twin Falls, ID, USA

problem #58

Oct 082020

1500

  • 13,500 miles
While driving multiple dashboard warnings appeared and the power steering abruptly failed. Brought into dealer for diagnosis and repair. I was informed by the dealer the problems were corrected, these issues were apparently cased by bad ground connections, as per dealer. Four days later I again had the same problems.

- East Northport, NY, USA

problem #57

Sep 082020

1500

  • 20,000 miles
After a 350 mile trip I parked the truck in the driveway the next day it was dead. This has happened 3 separate times. The dealer has had it for two weeks this time, 5 days the first time and 5 days the second time. Ram is doing nothing to solve the issue. Please help.

- Freehold, NJ, USA

problem #56

Jul 062020

1500

  • 15,000 miles
The contact owned a 2019 Ram 1500. The contact stated while driving about 70 mph on cruise control, there was a strong burning odor and discovered through the rearview mirror that there was black smoke coming from the vehicle. The contact stated he pulled the vehicle over and got out the vehicle. The smoke was coming from the hood and the fire was visible under the vehicle. The police came to the scene and a police report was filed. The fire department came on the scene and extinguished the fire. The vehicle was towed to towing lot where then the insurance company towed the vehicle to an unknown location and deemed it destroyed. The manufacturer was notified of the failure. However, no assistance was offered. The failure mileage was approximately 15,000.

- Brooklyn, NY, USA

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