10.0

really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
7,549 miles

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« Read the previous 20 complaints

problem #98

Jan 242022

1500

  • miles
1) The Fuel Pump broke on our 2019 Ram Big Horn. It only has around 40,000 miles on it. We had it towed to the dealership. They are going to replace the fuel pump mid to end of February due to part shortage. My wife was on the entry roadway to I95 when without warning the truck puttered and died on the entrance ramp. There was no warning lights, messages etc. Luckily she puttered to the side out of the way of speeding cars getting on I95. According to the dealership they have no idea how the fuel pump died. The dealership is the only party that inspected the vehicle. 2) The second problem we are having with the Ram, is the dashboard lights flicker on off for no particular reason. It just happens when it feels like it. We brought it to the dealership and of course it didn-??t happen to them so they have no idea why the dashboard lights are going on and off. The rear defroster isn-??t working. The battery died as well. We feel there is some type of electrical problem with the truck. We do not believe a vehicle with only 40,000 miles would have the fuel pump die. I know other Ram trims (2500, 3500 etc)have had recalls due to fuel pumps dying and dashboard lights going on and off for no reason. I think this is a problem that needs attention! My wife could have been killed on the ramp to I95

- Ponte Vedra , FL, USA

problem #97

Jan 282022

1500

  • miles
Power steering intermittently failing, then completely failed and is very hard to turn.

- Tiki Island , TX, USA

problem #96

Aug 182021

1500

  • miles
Instrument cluster comes on and off whenever it wants, leaves me in the dark without it while driving. Dealer states there-??s nothing they can do except replace screen. This started after I had my truck serviced at a dealership and the dealer stated it was like this when they got it. Everything worked great until I had it serviced. Now it-??s just dangerous to not have a dash that works.

- Irons, MI, USA

problem #95

Dec 112021

1500

  • miles
Instrument cluster screen is blank this screen displays basically everything you can think of. When it's blank you're driving blind. It has not been inspected because it is blank. Have filed several complaints with fca. No warning messages------it just simply quit working.

- Yukon, OK, USA

problem #94

Nov 162021

1500

  • miles
The key fobs would not work to unlock or start the vehicle. After two weeks with the Woodland, CA Hoblit dealership, it was determined that two cracks in the rear windshield led to electrical damage under the backseat where the key fobs connect to an electrical sensor. This caused the truck to be non-operational and requiring it to be towed. According to the dealership, they have now seen three recent cases of the same cracks in the rear windshield. When it rains heavy, more of these trucks will no longer become operational. If this went out while driving, the vehicle would not be able to operate, causing an unsafe situation for all drivers on the road. There was no warning. It rained and the cracks were not noticed as they blend into the design of the rear windshield.

- Jackson, CA, USA

problem #93

Nov 192021

1500

  • miles
I cannot properly refuel my tank. It takes me 25 minutes to fill 5 gallons of gas. The pump keeps shutting off like it thinks my car is full. All gas station pump are doing the same thing. Also my Navi goes off course. Sirius XM says my location is one place according to their system but I am 200 miles away. They say it shows it is working on their end but there is clearly an electrical or navigation glitch with my car.

- Coarsegold, CA, USA

problem #92

Nov 012021

1500

  • miles
At low speed usually coming to a stop truck shifts to natural dash indicates to "shift to park" once shifting to park and back to drive truck moves normally. The truck has had this happened numerous times. I reached out to ram care and they advised me to have it scanned at a service dealer. I had the vehicle scanned and no issues were reported. Since then the truck had switched gears at low speed to natural and shift to park. This is dangerous and safety is one of the feature of this vehicle and this can cause many issues to safety to myself or other drivers.

- Fairfield, CA, USA

problem #91

Nov 052019

1500

  • 7,200 miles
The contact owns a 2019 Ram 1500. The contact stated that the instrument cluster intermittently failed to properly illuminate. The vehicle was taken to the local dealer as well as McLarty Daniel Chrysler Dodge Jeep RAM FIAT (3709 S Thompson St, Springdale, AR 72764) and Lewis Chrysler Dodge Jeep Ram (3311 N College Ave, Fayetteville, AR 72703) on separate occasions. However, all three dealers could not duplicate the failure. Additionally, the vehicle was taken to an independent mechanic and the mechanic related the failure to NHTSA Campaign Number: 19V556000 (Electrical System). The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that since the dealers could not duplicate the failure, they were unable to assist. The failure mileage was approximately 7,200.

- Siloam Springs, AR, USA

problem #90

May 012021

1500

  • miles
FCA -??Uconnect -?? infotainment screen de-laminating, causing inputs to change (volume changes, interior climate changes, rear view camera activation) without user interaction or overall screen failure (inputs not recognized, screen shutoff) causing safety risks due to distraction or inability to use the device for intended function.

- Lynnfield , MA, USA

problem #89

Jul 012020

1500

  • miles
I have had radio issues since Mid 2020 on my 2019 Ram 1500 Laramie Longhorn. I have gone to the dealer and they have updated the software. It was good for a short, SHORT, time and then the issue continued. At the end of November of 2020, my battery went bad for a second time. I took it in to the dealer because the radio was not working again and this time they ordered a new radio. The maps system would show my 250 miles to the East Southeast. I live in Wichita, KS and it would have me in a field outside of Tulsa, OK. The radio would display also the same message that -??dive not supported-??. I finally got a replacement radio and the maps worked but the display immediately went back to -??device not supported.-?? I went back into the dealership and they contacted Mopar once again and the service person told me that an update was coming in the spring of 2021. I have contacted the dealership and -??US Customer Care | uscustomercare@fcagroup.com" by the installed help system multiple times and I have received one replay but was told at each phone contact that someone would be contacting me to followup. No one has ever returned a call for a follow-up. I would like my radio back and to be able to use it like it was purchased to function. It is a distraction to use since it also controls the air conditioning and the heat functions as well as hands-free for my phone. Please look into this matter and PLEASE keep me updated on it. It is a hazard and needs to be repaired properly

- Wichita, KS, USA

problem #88

Sep 082021

1500

  • miles
The instrument cluster has stopped working. I am no longer able to view things such as speed, tire pressure, oil life, warning lights and signals and more. This was functioning properly when I bought the truck but recently has gone blank for days and then came back on. It went out again about 5 days ago and has been out since. I have researched he'd online and in message boards and have seen many other cases of this happening with other Ram trucks.

- Jacksonville, FL, USA

problem #87

Oct 032021

1500

  • miles
The instrument cluster screen in the driver dashboard has gone completely blank. You cannot see the mileage on the truck or any of the information about the truck. I went to dealer who quoted $1300 to replace the screen. I was on the highway going 65mph when the screen went completely blank and I had no control over the cruise control. Luckily I was able to get the truck to stop. My concern is that when these screens go dead and you are using something like cruise control, you no longer can see anything happening in the vehicle when the screen goes dead. Ram has refused to fix the problem for me. This all started after I did an over the air update and it bricked my dashboard screen afterward.

- Bridgeville, PA, USA

problem #86

Sep 082021

1500

  • miles
The headlights will flicker. Coming off a stop the parking break would flash as a failure and not available. Goes on and off along with a few lights on the dash.

- Chicago, IL, USA

problem #85

Sep 062021

1500

  • miles
I had the vehicle in park. When i shifter the knob to drive everything completely shut off. The screen said to press the petal and start the vehicle. It wouldn't do anything. After a bit i was able to press the ignition button a few times to cycle and start the vehicle.

- Chicago, IL, USA

problem #84

Aug 202021

1500

  • miles
I purchased my truck new in Nov 2019. Since then I have had four different occasions where my truck has stalled while driving at low speed or while shifting from drive to reverse. Two of the occasions I was pulling away from a stop and the truck stalled and I was stuck in the middle of the intersection until I put the truck in park and restarted. Luckily there was no cross traffic so there was no danger in this situation but it could have been much worse. The last occasion happened a couple weeks ago when I was moving my truck in my driveway. I shifted to drive and pulled forward then put my truck in reverse. As I put my truck in reverse it immediately stalled. I put it in park and was able to immediately restart it. However, it did have a check engine light on. The next morning I was going to take the truck to the dealer to have the light checked but it had cleared itself and there are no codes stored so the dealer can't do anything.

- Germantown, TN, USA

problem #83

Jun 252019

1500

  • miles
Complete dashboard and guidance screen went black. Shut vehicle off restarted came back on. Happened again week later came back on by self. Happens on once in a while. Dealer changed radio still happens. Vibration in drive line dealer said it was road force on my tires said I need to replace my tires. I replaced all tires still have Vibration.

- Rocky Hill, CT, USA

problem #82

Feb 012021

1500

  • miles
The instrument cluster goes black, unable to see anything or scroll through tire pressure, fluid temperatures, speed, odometer, fuel economy, etc. It works intermittently, very distracting to drive when the screen flashes or appears to be trying to reboot. Have been to dealer without successful fix by resetting to factory standards.

- Versailles, KY, USA

problem #81

May 312021

1500

  • miles
While driving, usually slowing from highway speed, all safety lights turn on on the dash board (cross traffic, anti collision, rear parking, ignition, stabilitrak, check engine).Also vehicle loses power and you can not accelerate.Engine runs on (assuming) 4 cylinders as it starts shaking like it-??s misfiring.After you pull over and restart the engine all lights clear except check engine.Vehicle than runs normal.Check engine has cleared twice on me.Once after about 30 and second time after about 50 miles.In both instances I was away from home and had to drive back.The other few times was only a few miles away from dealer.Vehicle is currently at the dealer (7th time) with 35775 miles.Multiple tickets have been opened with FCA.In my own research I have found online forums with identical issues.The dealer is at the liss.Their techs can-??t figure it out.They have replaced multiple parts but the issue remains. NOTE:Your system allows me to select three issues at the start of this form but I have three more under ADAS category that I was unable to select.

- Webster, NY, USA

problem #80

Oct 012020

1500

  • 22,000 miles
The car is off and the radio turns on by itself. While the car is in motion the airconditioner works occasionally (not very often) and when the ac goes out the power windows go out as well. The warning sensors on side do not work either.

- Corpus Christi, TX, USA

problem #79

Mar 152021

1500

  • 45,000 miles
Vehicle warning display on the speedometer isn't working. It's a 2019 Ram with 45K miles. It goes blank or won't come on. Without this display working properly, driver cannot see any warning such as, door open, tire pressure or any important warnings. The vehicle is drivable but the warning dash on the speedometer doesn't work.

- Rockwall, TX, USA

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