10.0

really awful
Crashes / Fires:
3 / 3
Injuries / Deaths:
2 / 0
Average Mileage:
9,168 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2019 Ram 1500:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad

« Read the previous 20 complaints

problem #33

Dec 072020

1500

  • 7,900 miles
Traveling around 35-40 mph I was approaching a stopped light. I eased off the gas and when the gas pedal no longer "engaged" the transmission the computer/software disengaged the transmission without my doing. No error was displayed and the knob still showed as in the drive position. As I pressed the gas pedal the rpms rose but because the transmission was in neutral it only revved the engine. I had to pull over, manually place the knob into park, then wait a few seconds then back into drive. The truck resumed normally after that. This is not the first time the transmission disengaged itself into neutral or into a lower gear. I did not try to force the truck into neutral while it was moving. The truck was in motion on a city street. The most important thing to note was the position of the gas pedal I had just eased off of it slightly intending the truck to slow down. Last year I had the truck serviced for the recalls. Today 12/8/2020 with 7900 miles on the truck I placed the truck into service for them to ascertain the problem.

- Lanham, MD, USA

problem #32

Nov 192020

1500 8-cyl

  • 13,000 miles
Today 11-19-2020 Dodge Ram 1500 VIN#[xxx] is the 5th time that shifts on to neutral when on drive position. Took it back to demontrond Chrysler/Dodge in conroe Texas where I bought the truck dealer kept the truck for 2 days to find the problem [xxx] didn't find any codes or issues they released the truck back to me. I feel very unsafe about this truck after today 11.19.2020 with my wife after picking up kids from school almost got hit at intersection when truck shifted to neutral. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Willis, TX, USA

problem #31

Oct 162020

1500

  • 15,736 miles
I purchased a 2019 Ram 1500 in June of 2019. In October of 2020 I got into the truck as I have done for over a year and started it up. As I put it in drive and begin to take my foot off the brake, the truck would auto-shift into park and cut the engine off. This continued to happen over and over again as I kept trying to put the truck in drive and go into motion. It even did it while trying to put it in reverse. I lmade sure all doors were shut, seat belt on, no E-brake and nothing was lit up on dash. The truck simply would not engage into drive and it was not user error. I had Ram road side assistance tow the vehicle to a local certified dealer with Ram technicians. This was on 10/16/20 and the truck was in the care of the Ram dealer until 10/19/20. They informed me that they could not replicate issue I experienced. I then took back possession of the truck. On 11/12/2020 I drove about a mile from my residence put the truck in park while running into a store. I drove the truck about 900 feet and the truck auto shifted to park while I was at speeds of 30mph. The enigine cut off and the truck had to come to a complete stop before I was able to turn it back on as if I would if the truck was stopped. I pulled over and began driving again for several hundred feet. Again the truck shifted to park on its own while driving speeds of 30mph. This happened two more times before being able to return to my residence and call for a tow. The car was towed to the same dealer and in their notes. The tow driver experienced the truck turning off on him while trying to back it off the truck. The dealer had the truck for several days but told me they could not replicate the issue which has now been experienced by me and the tow driver. Again I go back and take possession of the truck which is now more concerning because it is happening while driving and they can't fix it.

- Wilmington, DE, USA

problem #30

Oct 312020

1500

  • 28,103 miles
The check engine light has been on several times. I've dropped my truck off at crown Dodge of fayetteville and was told on two separate occasions that's everything was taken care of. Today 1 November 2020, I've purchased a brand new $200 duralast platinum battery and it's still being drained by some unknown issue. I received some help outside of the dealership and received the error code P1dr3. I told told that was a dealership code and I would have to return the vehicle to get it resolved. This will be the third time in a months time I would have to be without my vehicle. The first time this is happened I was driving 40-45 mph and the truck completely shut off!

- Raeford, NC, USA

problem #29

Sep 152020

1500

  • 32,002 miles
Vehicle fails to start without any notice or apparent indications of a potential issue.I had someone use a code reader and got the following code P1df3... I checked Ram forums and this is a common malfunction. Without warning something drains the battery. No one knows what will fix it yet.

- Bakersfield, CA, USA

problem #28

Sep 132020

1500

  • 26,393 miles
Ehicle was parked over night came out next day to go to store ebgine light was on on further investigation I get a P1df3 error code from my odb reader

- San Antonio, TX, USA

problem #27

May 052020

1500

  • 14,800 miles
Driving truck and check engine / warning light came on stating that stop / start system unavailable service needed. Contacted dealer and took in for service. By the time I took it back to the dealer the system reset and warning was no longer in system logs. Dealer stated that since warning was not active in system they could not check message and therefore could not repair. Same issue occurred 2 weeks later and resolved itself again. I am now driving truck with out using the start / stop system.

- Cincinnati, OH, USA

problem #26

Sep 062020

1500

  • 25,500 miles
2019 Ram classic big horn. It's been quite a journey with this truck. First, about a month after I bought it (Feb 19) I noticed the bed was a couple of inches to the left of the cab. Turns out, it was the cab needing adjustment not the bed. Drove it for a year fine. 2 months ago I attempted to start and it was dead. The interior lights would work but it would not start'not even try to turn over. I disconnected the neg battery post and waited a few minutes, hooked it up and it started. Drove it for a couple days then, backing out of my garage it died'while moving it just died. It was on the way to the dealer for some warrenty paint repair so I figured I'd disconnect the battery again and drive it over. When I opened the door the alarm went off. Nothing I could do to turn it off. Could not turn the key to off and could not get the key out of the ignition. Pushing the buttons had no effect. Disconnecting the battery silenced the alarm. Had it towed to the dealer. They tried for two weeks to fix it. They changed the ignition module, and it didn't' work. They reprogramed the keys and it didn't work. They reprogramed 1 another new, different key and it didn't work. They programmed two new different keys and said that fixed it (makes no sense why the second key would help). It also doesn't make sense how the key fob malfunction would cause the vehicle to die when it's running. Picked up the truck and drove 200 miles. Then the next day it died while driving straight at 30 mph, in the middle of an intersection. They clearly don't know what's going on with this thing and won't pay to tow it back to their shop. They want me to send it to a local small town dealer, 4 hours from home. I can barely get them to return my calls. The service rep says all they can do is have it towed to the closest dealer.

- Omaha, NE, USA

problem #25

Aug 242020

1500 8-cyl

  • 18,000 miles
Sudden loss of engine oil due to engine mounting bracket breaking away from frame causing engine to drop puncturing the oil filter. 7 quarts of oil pumped out all over the hot exhaust and onto the right front brake assembly. When I saw the smoke I slowed down and tried to get to a safe stopping point off of the highway. By the time I got there the low oil pressure indicator came on. When I finally came to a complete stop oil was everywhere under and on the vehicle.I shut the engine off and got out thinking it may be on fire. Thankfully it was not. I also hope there is no engine damage. I called the dealer and had it towed to there shop. I was informed there was an incomplete weld on the frame bracket causing this failure. This sounds like a manufacturing defect to me! I, am not happy with the repairs the dealer is proposing. This truck is 2 years old and has 18,000 miles.

- Pasadena, MD, USA

problem #24

Dec 012019

1500

  • 17,000 miles
The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, the vehicle decelerated without warning. The vehicle was pulled over, shut-off and restarted. The failure recurred several times. The vehicle was taken to the lithia Chrysler Jeep Dodge of billings dealer located at 2229 king ave w, billings, mt 59102, where the technician was unable to duplicate the failure, and stated that there was nothing wrong with the vehicle. The contact stated that the vehicle was taken to the same dealer four times. The technician suggested that the engine needed to be replaced however, when made aware of the failure, the manufacturer declined to pay for the engine replacement. The vehicle was not repaired. The failure mileage was approximately 17,000. The VIN was not provided.

- Laurel, MT, USA

problem #23

Apr 302020

1500

  • 19,000 miles
While driving slowing down to make a left turn turn completely turned off. While still in drive was able to get to the side off the road everything was still on a.C. shut off but power was still on.

- Carlsbad, NM, USA

problem #22

Apr 172020

1500 8-cyl

  • 7,600 miles
After remote starting the car for a few minutes, I got in the truck and hit the start/stop button and reversed out of my driveway. As I backed out on to the street, the engine shut off and the car shifted itself back to park. I started it again and after a couple of seconds, the car turned itself off again. This happened about 10 times. Finally it stayed on and I drove 6 miles to work. When I got to work, I hit the start/stop button to turn it off and it would not turn off. After a couple of minutes, the car turned off by itself. I started it again and it turned off after a couple seconds. After a couple more times it finally it stayed on for longer than a few seconds but would not turn off with the start stop button. I had it towed to the dealership.

- Northbrook, IL, USA

problem #21

Mar 152020

1500

  • 12,000 miles
Lifter ticking

- Lumberton, NC, USA

problem #20

Feb 102020

1500

  • 18,000 miles
1) engine shut off while driving 70 miles per hour 2) nob shifter set on drive but does not drive until it feels like so, may take a minute or two and vehicle lunches 3)keys do not open, lock, or turn vehicle on 4) back up sensor's go off and vehicle auto brakes with nothing behind or in front of it 5) rear camera will turn on and will never shut off even after 2 hours of driving on the freeway 6) tire pressure sensor not working, all four

- Palmdale, CA, USA

problem #19

Feb 152020

1500

  • 10,000 miles
Front driver side motor mount loose; causes engine to shake

- Las Vegas, NV, USA

problem #18

Jan 282020

1500

  • 21,000 miles
I pulled into a car wash bay at a car wash in mercersburg pa I hand washed the exterior only. When finished I started my truck and the engine raced like full throttle. I turned it of immediately. I let it set a few minutes tried starting it again it did the same thing full throttle. I turned it off immediately. Called shively motors in chambersburg, pa for help and assistance. They gave me a number for a tow company they towed my 2019 Ram 1500 4WD truck to that dealership. It is January 28, 2020. The vehicle was stationary inside a car wash bay. I had not had any issues like this before, first time. It scared me.

- Mercersburg, PA, USA

problem #17

Sep 012019

1500

  • 16,400 miles
Crossing a busy intersection, my truck stalled in the middle of the intersection for no apparent reason. Was eventually able to restart it, but stalled again after approximately two minutes. Has been at cole Chrysler since 9/5/2019. Dealer says it may be the battery associated with the hybrid system. That part has not been available for two months, and there is no estimated time it will be available. After it is replaced, there may still be another problem.

- Grover Beach, CA, USA

problem #16

Aug 312019

1500 8-cyl

  • Automatic transmission
  • 103,000 miles
The consumer owns a 2019 Ram 1500. While starting the vehicle, the consumer heard an abnormal ticking noise. There were no warning indicators illuminated. The vehicle was taken to bob howard Chrysler Dodge Jeep Ram of tulsa (13250 broadway ext, Oklahoma city, ok 73114, 405-749-1111) where it was diagnosed that the manifold exhaust bolts were cracked. The vehicle was not repaired. The manufacturer was contacted and did not assist. The failure mileage was 103,000. Vehicle was repaired by elite automtive, 7317 N. classen blvd, olkahoma city, ok 73116

- Oklahoma City, OK, USA

problem #15

Aug 272019

1500

  • 9,560 miles
We purchased the vehicle on June 12th, 2019. After many electrical issues we took it to autonation for repairs. On August 27th we picked up the vehicle and they said the keyfabs on our brand new truck were aftermarket and caused over 120 codes. Drove the vehicle on I45 (freeway) southbound from houston tx and the vehicle turned off while in motion. This could have been a very bad accident. Driving at 60mph and engine dying. Had to have vehicle towed to tomball Dodge where we purchased vehicle. The vehicle again had over 120 codes on it. Vehicle is still there weeks later.

- Spring, TX, USA

problem #14

Aug 242019

1500

  • 3,200 miles
I own a 2019 Ram 1500 and the instrument cluster has stopped illuminating. I conducted internet research and learned there is a pending recall for 1... yes 1 Ram truck in the us with this issue. Eureka, I think I've located it! I called the recall phone number for fca and explained the situation. The call taker was unable to comprehend the issue and repeatedly told me I could not speak with a manager. The call taker hung up on me. I called back and spoke to a different representative and she would not allow me to speak to a manager either. This issue is associated with NHTSA campaign number 19V556000. I need this recall to be issued quickly so it can be fixed. According to various sites, the owner (I assume me) will be notified in early September. Maybe we can just take care of this now. I am concerned with the instrument cluster issue since it is the display center for my odometer, and all other warning systems on the vehicle. I have previously taken my vehicle to the dealership for periodic illuminated check engine lights. The first time I was told that the truck had no record of the check engine light ever being illuminated. I took it back after more illuminations kept continuing. The dealership kept the truck for a week and were finally able to troubleshoot the issue. I have also had issues with my rather large radio screen failing to turn on and / or work. Additionally, the brakes squeal like crazy. The dealership was unable to fix this issue and said it was just brake dust. The vehicle had only 2,000 or so miles on it at the time. I believe my truck only has about 3,200 miles on it right now, but I cannot really tell because I cant' see the odometer. I have read various complaints on this site regarding this model and many of them apply to me as well.

- Encinitas, CA, USA

Read the next 13 complaints »