Front driver side motor mount loose; causes engine to shake

- Las Vegas, NV, USA

I pulled into a car wash bay at a car wash in mercersburg pa I hand washed the exterior only. When finished I started my truck and the engine raced like full throttle. I turned it of immediately. I let it set a few minutes tried starting it again it did the same thing full throttle. I turned it off immediately. Called shively motors in chambersburg, pa for help and assistance. They gave me a number for a tow company they towed my 2019 Ram 1500 4WD truck to that dealership. It is January 28, 2020. The vehicle was stationary inside a car wash bay. I had not had any issues like this before, first time. It scared me.

- Mercersburg, PA, USA

Crossing a busy intersection, my truck stalled in the middle of the intersection for no apparent reason. Was eventually able to restart it, but stalled again after approximately two minutes. Has been at cole Chrysler since 9/5/2019. Dealer says it may be the battery associated with the hybrid system. That part has not been available for two months, and there is no estimated time it will be available. After it is replaced, there may still be another problem.

- Grover Beach, CA, USA

The consumer owns a 2019 Ram 1500. While starting the vehicle, the consumer heard an abnormal ticking noise. There were no warning indicators illuminated. The vehicle was taken to bob howard Chrysler Dodge Jeep Ram of tulsa (13250 broadway ext, Oklahoma city, ok 73114, 405-749-1111) where it was diagnosed that the manifold exhaust bolts were cracked. The vehicle was not repaired. The manufacturer was contacted and did not assist. The failure mileage was 103,000. Vehicle was repaired by elite automtive, 7317 N. classen blvd, olkahoma city, ok 73116

- Oklahoma City, OK, USA

We purchased the vehicle on June 12th, 2019. After many electrical issues we took it to autonation for repairs. On August 27th we picked up the vehicle and they said the keyfabs on our brand new truck were aftermarket and caused over 120 codes. Drove the vehicle on I45 (freeway) southbound from houston tx and the vehicle turned off while in motion. This could have been a very bad accident. Driving at 60mph and engine dying. Had to have vehicle towed to tomball Dodge where we purchased vehicle. The vehicle again had over 120 codes on it. Vehicle is still there weeks later.

- Spring, TX, USA

I own a 2019 Ram 1500 and the instrument cluster has stopped illuminating. I conducted internet research and learned there is a pending recall for 1... yes 1 Ram truck in the us with this issue. Eureka, I think I've located it! I called the recall phone number for fca and explained the situation. The call taker was unable to comprehend the issue and repeatedly told me I could not speak with a manager. The call taker hung up on me. I called back and spoke to a different representative and she would not allow me to speak to a manager either. This issue is associated with NHTSA campaign number 19V556000. I need this recall to be issued quickly so it can be fixed. According to various sites, the owner (I assume me) will be notified in early September. Maybe we can just take care of this now. I am concerned with the instrument cluster issue since it is the display center for my odometer, and all other warning systems on the vehicle. I have previously taken my vehicle to the dealership for periodic illuminated check engine lights. The first time I was told that the truck had no record of the check engine light ever being illuminated. I took it back after more illuminations kept continuing. The dealership kept the truck for a week and were finally able to troubleshoot the issue. I have also had issues with my rather large radio screen failing to turn on and / or work. Additionally, the brakes squeal like crazy. The dealership was unable to fix this issue and said it was just brake dust. The vehicle had only 2,000 or so miles on it at the time. I believe my truck only has about 3,200 miles on it right now, but I cannot really tell because I cant' see the odometer. I have read various complaints on this site regarding this model and many of them apply to me as well.

- Encinitas, CA, USA

The contact owned a 2019 Ram 1500. The contact stated that while the driver was driving at an unknown speed, another vehicle cut in front immediately as the lanes were merging. As a result, the driver depressed on the the brake pedal and swerved to the left direction crashing into the rear of the vehicle who cut in front and into a curb. After the crash, the vehicle engulfed in flames instantly. The fire department extinguished the fire. A police report was filed but it was unknown if a fire report was filed. The driver sustained a burn injury on his arm but did not seek medical attention. The vehicle was towed and deemed destroyed. The dealer and the manufacturer were not notified of the failure. The contact mentioned that the insurance company was conducting an investigation to determine the cause of the failure. The failure mileage was unknown. Vehicle is currently at an acution.

- Washington Township, MI, USA

I had just finished pumping gas and turned on my truck and shifted from park to drive. When I did this, nothing happened. I thought maybe I didn't turn the truck on so I pressed the push start button and turned off. Turned it on again and shifted from P to D and still nothing. Still in D I very lightly pressed the gas pedal and the truck jolted forward. This happened to me on two separate occasions. I'm not a mechanic but from what I have read, other people with same truck have had this problem and it seems to be the electronic gearbox. I have also heard a noise every time I press the brake that comes from the electronic gearbox and also a noise that comes from the brake pedal itself that sounds like sparks. My truck has under 400 miles as I write this on 07/04/2019. Have had it less than 10 days.

- Indio, CA, USA

After airbag deployment on my 2019 Ram 1500 the engine did not shut off automatically. The truck accelerated after the deployment despite standing on the brakes. End result was truck impacted guard rail after the collision with the other vehicle multiple times before it shut down.

- Rockaway, NJ, USA

Driving at 70mph the truck without warning went to idle with clicking sound towed to dealer said nothing wrong it was bad fuel not true fuel was fresh. Talked to Chrysler customer service told not aware of problem. I know this is not true talked to other Ram owners had same problem. The problem is when it happens you shut the truck off and restart it, it acts normal. There is some bug in their system that is causing this shut down no one can find it I have heard they have had the same problem with some of their vehicles. Before someone gets killed these vehicle should be taken off the road until the bug is found. I nearly got myself and others killed on the freeway. I have talked to the dealer and Chrysler customer service they will not acknowledge the problem exists they will blame fuel or anything. My truck is a 2019 at the time of the shutdown there was 600 miles on the truck. For now the truck is sitting until I get some answers. I know there are others having the same problem and need help or the proper repair made we the public should not be the test drivers risking our lives for fca.

- North Las Vegas, NV, USA

A roaring sound and vibration between 10 and 60mph. On city streets or highways.

- Pawleys Island, SC, USA

While driving down a curvy rural road, my vehicle lost all throttle control. I almost wrecked and had to stop at the "exit" of a blind 55mph corner. The vehicle had multiple check engine lights on including a electromic throttle control failure light, park brake failure light, trailer brake failure light (no trailer connected at the time), and a generic check engine light.

- Jefferson, OR, USA

Truck has 442 miles on it, check engine light came on began flashing. Engine malfunction light indicator illuminated. Sluggish on acceleration, blows heat regardless of temperature setting. All while in motion.

- Weatherford, TX, USA

I was driving on interstate highway 75 and my car slimiest turned off and sputtered. I slowed down like I stopped on breaks and a 18 wheeler had to change lanes. I heard a pop and thought it might have been gas but took it to the dealer and found out the engine lifters has broken/popped. This is a defect that could cause lives to be lost if the truck has not been paying attention. The car has been well maintained and I was told by the dealership and my service technicians that this has happened to numerous Ram trucks with hemi's 2013, 2014, and 2015. The mileage range that this happens is from 40,000 to 80,000 miles without warning.

- Loganville, GA, USA

The contact owns a 2019 Ram 1500. The contact stated that the vehicle stalled more than twice without warning. Benny boyd gonzales Chrysler Dodge Jeep Ram (3698 us-183, gonzales, tx 78629, (830) 445-4001) indicated that the vehicle would need to remain with them to be test driven because a diagnostic trouble code was not located. A buy back offer was stated by the dealer, but was not a repair solution. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 130.

- Wellington, TX, USA

The truck has been self accelerating and causing me to slam on breaks to avoid accidents. It was first happening on the highway and it went 50-70mph by itself. Then it happened today on the city street and almost caused an accident. It was claimed to be a sensor problem, but it happened again today and I barely made it to the Dodge dealership. The car has multiple warning lights come on and then will self accelerate and only allow you to brake. Sometimes it floors it from a stop and other times it barely moves but self acceleration should not be happening and its a major concern. VIN is not available consumer stated vehicle considered for lemon law and dealer and consumer working on getting a new vehicle.

- Clearwater, FL, USA

Without warning while driving, the vehicle engine quits and looses all power. Power steering is lost and all power is lost. This has happened twice on my truck that has less than 5,000 miles on it. When the incident happened the first time the local Dodge dealership replaced a relay switch. I believe the issue is related to a faulty electrical system as I also have issues with the power mirrors not functioning properly. It is extremely unsafe to be driving this truck with my children and family not knowing when and where this will happen again. The vehicle is currently at my local Dodge dealership.

- Cortland, NY, USA

The contact owns a 2019 Ram 1500. While driving 15 mph, the vehicle vibrated abnormally and smoke emitted from the engine compartment. In addition, fuel leaked from the tail pipe. The vehicle was taken to john elway's claremont Chrysler Jeep Dodge Ram (located at 620 auto center dr, claremont, ca 91711, (909) 962-7462) where it remained for approximately three weeks. The dealer replaced the starter. The manufacturer was notified of the failure. The approximate failure mileage was 90.

- Victorville, CA, USA

/purchased new 2019 Ram 1500 limited. Took delivery 08/30/2018 and dint get off the lot due to vehicle accelerating on its own and then multiple safety lights came on. Service then attempted to repair by replacing throttle pedal assembly due to throttle voltage code. Picked up truck 09/06/2018 and while driving 09/07/2018 just over 24 hrs later truck then started accelerating on its own in rush hour traffic nearly causing severe accident. Multiple dash lights on with warnings and check engine light. Pulled to side of road placed in park then back in drive still wanted to accelerate on own. Turned vehicle off then restarted check light still on but no longer wanting to accelerate on own. Returned vehicle to dealer unable to do anything about issue. Less than 200 miles on new truck..... fca's arbitrator has denied consumers lemon law claim.

- Waconia, MN, USA