Fuel pump failure resulted in the loss of propulsion on the Highway.

- Albuqerque, NM, USA

2019 Ram Ecodiesel 3.0. I was Driving back to work on Easter Sunday 2023 after visiting family. It was a 5 hour trip, I was halfway through when the engine started making a loud banging sound. I pulled over & the engine died and would not turn over. I am sure the engine threw a rod, two other driver stopped & asked if everything was ok because they could hear the engine noise from their cars when it happened. There were no check engine lights or messages before or during the engine failing. I had to get a tow truck & tow it to the nearest dealer. It has been at the dealer for 2 weeks, they still have not diagnosed a problem but said if it is the engine it is on backorder & they don't know when it will be fixed & they refuse to give me a loaner. The truck is still under powertrain warranty. Where is my consumer protection? It is beyond frustrating to pay big money for something & not have what you paid for. I bought the truck for reliable transportation & Ram refuses to give me another vehicle. I am still having to pay insurance & car tag fees for my truck while I wait for an answer from the dealer, I have no idea if they will warranty it or when the truck will be repaired. On a separate note there is also an open fuel pump recall on my truck that is close to a year old with no ETA on a fix. I did not purchase a vehicle with plans to never have the recall fixed, I had one RAM dealer in Laurel, MS tell me it was an unrepairable recall & they were not even interested in purchasing my truck or a trade in due to the recall before my engine failed.

- Bassfield, MS, USA

Problem refueling. nozzle/pump keeps shutting off after every 3-5 seconds causing gas to splash back. Truck was fine until 2022 problem getting worse.

- Sparta, NJ, USA

Rear window seal is leaking which cracked the window frame allowing water to enter behind rear seat leaking onto the wireless control Module making it in operable. The vehicle would not start. This will become a safety issue when driving down the highway/local areas and you loose the module it shuts down the car no power at all. Power steering goes down breaks become more difficult to push. Chrysler knows about the leak but will not do anything. The suggested repair is to replace the rear window at $1600 and the Wireless Control Module. My vehicle had 26k miles on it and warranty ran out. I do have an extended Warranty but because the rear window was leaking the wireless control Module is not covered.

- Harleysville , PA, USA

We bought this truck used around September of last year and it took a couple of months to start having issues. First, when we would turn the truck on and it would crank, we would hear an occasional knock in the rear end. Like something being reemed out. Recently, one two separate occasions, two separate days, we were going to town and all of a sudden the A/C stopped working and extremely hot air started blowing through the vents and we couldn't turn it off or anything. The knobs to turn off the AC didn't turn it off. The only solution was to pull over on the side of the road and kill the truck and then crank it again. I can only imagine if someone else has this truck and a baby or even elderly was sitting in the vehicle and it changed over like this, it would've suffocated them within minutes, the heat was hotter than heat on a vehicle ever thought about being. Also, our backup camera has had moisture in it after a rain and throws up green lines across the screen. It also has had electrical issues, the radio and whole display will sometimes cut off when the brake pedal is pressed. The radio sometimes cuts off on its own or won't turn off when the button is pushed and sometimes this causes distraction to the driver. There has been a rattle in the steering wheel since we have gotten it. Of course, we have taken it to the dealer from where we bought it because we paid for an extended warranty but they can never find an issue because it doesn't do it while in their presence, even though we have pictures of the malfunction. Also, recently we have noticed that the truck doesn't want to take the gas. It will click off the gas probably 3 or 4 times before we can get the truck filled.

- Ida, LA, USA

Engine stopped running while driving on an active road due to fuel pump failures (only 26,000 miles). Truck will not start any longer and fuel pumps are on national back order.

- Dewitt, MI, USA

While under warranty brought my vehicle to the dealer because I could not pump gas. The pump would continue to click off while fueling. Dealer told me that it may be the gas station that I'm going to and that they could not replicate the problem. Fast forward 6 months, the vehicle is now out of warranty and the problem has continued to the point where I can't put any fuel in. Brought it to another dealer and they said I need a new fuel pump and a new fuel tank at at cost of $2500. This should have been covered under the warranty but the first dealer was less than honest. I'm sure they knew what the issue was since there are numerous complaints similar to mine on this site. NHTSA should investigate and/or open a recall because RAM won't. This fuel issue isn't just related to the 2019 1500 but other years as well. Consumers are paying for repairs that RAM should be covering through the recall.

- Monroe, NC, USA

Our defrost system on windshield is only working on one side. First things first, the Vin number and the picture listed does not match our vehicle so I will be calling the the safety line to get it fixed. When googling the Dodge recalls. It popped up as a recall but I guess it-??s not on our vin number dodge yet? Then the truck automatically started smelling like antifreeze. When driving it sometimes loses power to the gas pedal and starts to slow down! The back windshield started leaking the same day as the defrost malfunction. There is no dash signal when there-??s low air in tires-??.. And depending on speed of the dodge started making like dying whale moaning sounds. When turning the truck off, it stops for a minute, but then it starts again. This truck only has 50,000 miles on it and it should not be tearing up this quick as it is. When pushing the push start on and off, it always goes into a cc mode instead of turning off Last but not least the gas tank is malfunctioning when you put the gas pump into the tank I think the gas is leaking out and you have to constantly reset the gas pump handle. Also, the tailgate is getting stuck and you cannot open it. I-??m afraid it-??s going to come open when driving. Thank you for your time. Hope to speak with you soon. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Cusseta , GA, USA

When refueling, the fuel vapor recovery system causes the gas pump to shut off after only a couple seconds of pumping fuel. This happens continually while attempting to refuel. It takes 20-25 minutes to refill the tank. The dealership says they have to replace the whole fuel tank to fix this issue at a cost of over $1,800.

- Denham Springs, LA, USA

Purchased a 2019 Ram 1500 used, with 43k miles earlier this year. Twice, the trucks computer, and fuel gage said I had more then a quarter tank let in fuel. Twice, I have run completely out of gas, stalling the truck, and left no way to accelerate. Almost causing an accident.

- Mansfield, OH, USA

2019 ram classic problem filling gas tank

- East Northport, NY, USA

Difficulties fueling vehicle. Gas pump consistently shuts off after a few (2-3) seconds of pumping gas. Bought vehicle used, have filled up 3 times in 1 month and have had issues with 2 of the full ups.

- Mount Pleasant, WI, USA

The RAM 1500 Bighorn cannot take more than mere ounces of unleaded gasoline before the nozzle auto shuts off. It does not matter how fast gas comes out of the nozzle; it can take up to an hour to fill from empty to full going at.1 gallon every 5 seconds. When brought into the RAM dealership, the techs stated this is a well known and documented issue that a lot of RAM owners are seeing, but there has not been a recall on it. There are no warnings for this at all and it poses a threat to any owner that fills their tank with a nozzle that does not have an auto shutoff or with a gas can as fuel backfills and spills out of the truck posing a fire hazard.

- Pleasant Prairie, WI, USA

The problem I-??m having it does not let me add fuel into the tank. Without cutting off fifty times when I

- Gonzales, LA, USA

Timing chain cover leaking oil for 2nd time with only 32,000 miles on the vehicle. Ram dealer repaired once already in 2022. Loosing antifreeze but dealer says the vehicle is not. Service def system comes on at random and says see dealer. While this is happening it does a count down on the temperature gauge in the dash and check engine light comes on. Dealer say they can-??t find anything wrong.

- Colusa , CA, USA

Fuel injectors are misfiring veichle on multiple cylinders. Replaced all spark plugs and change fuel injector on misfires cylinder. Then 2 weeks later now another misfire on cylinder. Now changing all fuel injectors. Don't even have 10000miles on truck.

- Weston, WI, USA

Fuel tank won't take fuel in tank at almost empty it will only take 30cents of fuel and fills up neck and shuts off pump and spills all over the ground

- Kuna, ID, USA

Just left my house. Came up to the second stop light, about 4 blocks away from my house, slowed down to stop for the red light when the truck just shuts off. The lights came on in the information center and stated to put the truck in park and restart the truck. There was a red lightning bolt displayed in the info center as well. This is about the 5th time the truck has done this, just stalling and shutting off for no reason. Seems to only do this within 5 minutes of starting the truck after it has been parked for hours.

- Norco, CA, USA

1) The Fuel Pump broke on our 2019 Ram Big Horn. It only has around 40,000 miles on it. We had it towed to the dealership. They are going to replace the fuel pump mid to end of February due to part shortage. My wife was on the entry roadway to I95 when without warning the truck puttered and died on the entrance ramp. There was no warning lights, messages etc. Luckily she puttered to the side out of the way of speeding cars getting on I95. According to the dealership they have no idea how the fuel pump died. The dealership is the only party that inspected the vehicle. 2) The second problem we are having with the Ram, is the dashboard lights flicker on off for no particular reason. It just happens when it feels like it. We brought it to the dealership and of course it didn-??t happen to them so they have no idea why the dashboard lights are going on and off. The rear defroster isn-??t working. The battery died as well. We feel there is some type of electrical problem with the truck. We do not believe a vehicle with only 40,000 miles would have the fuel pump die. I know other Ram trims (2500, 3500 etc)have had recalls due to fuel pumps dying and dashboard lights going on and off for no reason. I think this is a problem that needs attention! My wife could have been killed on the ramp to I95

- Ponte Vedra , FL, USA

Will not accept gas from the gas pump and this is been happening for the last approximately six months the gas attendant told me that this is a problem with all Ram trucks

- Brick, NJ, USA