10.0

really awful
Crashes / Fires:
2 / 2
Injuries / Deaths:
5 / 0
Average Mileage:
3,938 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #20

Jan 152022

1500

  • miles
Fuel tank has a cap less tank system that sprays gasoline all over the person pumping it. Most fuel pumps will not let fuel into the tanks causing the person who is fueling the vehicle to be splashed with fuel. The dealership wants $200 just to look at it but a local mechanic says the system is faulty. The emissions are fine and the tank will fill at certain gas stations. There are no warning messages or indications of any kind. You start fueling and bam! You-??re covered in gasoline

- Port Orange, FL, USA

problem #19

Jun 062021

1500

  • miles
On 06-06-2021 my wife, daughter and Me and our three dogs, was heading to are first destination on are 2 week vacation pulling are camper. In about 150 miles into the trip started smelling diesel, pulled over on a narrow 2 lane road couldn-??t see anything. So my wife found a road we could pull off on to check everything out a mile away, right before we made it to the road a (service electronic throttle) message came on, so made it to the road to pull off stoped and instantly smoke started bellowing out from the back of the hood. I hopped out and started feeling something burning my legs looked down and saw liquid aluminum dripping and yelled from everyone to get out, by to time we got everyone out the whole front of the truck way fully on the so I got what I could get out and my wife was on the phone with 911. Knowing that the fire department is 20 minutes out I needed to save the camper. Fire is past the fire wall now, pull the panel for the emergency release to put the transmission in neutral one of the airbags blew up in my face and couldn-??t get it out of park. So somehow I shook the truck and camper enough to get the pin out of the hitch and somehow someone drove by and asked them could they help me pull the camper away, and we hooked a chain and pulled it away. 24 minutes later the fire department arrived and everything I saved from the truck was in the grass and burned up to hot to get close to get. So 24 minutes of hell was just starting legs, hand burned and contacts burned can-??t see well and back thumping. Calling everyone like Ram, insurance company no one will help. So the volunteer fire department pulled are camper to their fire station and stayed the night there until are family could pull us back home. Then the nightmare of dealing with the scummy progressive fight for almost 3 months that would not pay market value the time of the incident and somehow took over my claim I had. I have videos and pictures of the fire.

- Leesburg , GA, USA

problem #18

Dec 172021

1500

  • miles
gasoline leaking from top of gas tank

- Nokomis, FL, USA

problem #17

Nov 192021

1500

  • miles
I cannot properly refuel my tank. It takes me 25 minutes to fill 5 gallons of gas. The pump keeps shutting off like it thinks my car is full. All gas station pump are doing the same thing. Also my Navi goes off course. Sirius XM says my location is one place according to their system but I am 200 miles away. They say it shows it is working on their end but there is clearly an electrical or navigation glitch with my car.

- Coarsegold, CA, USA

problem #16

Oct 132021

1500

  • miles
Recently I have been experiencing issues when I pump gas in my three year old truck. When I pump gas the nozzle won't fill it up automatically and continues to stop constantly that causes to take forever.

- Elkton , MD, USA

problem #15

Aug 062021

1500

  • miles
The exhaust system builds up soot and causes the vehicle to malfunction or require excessive EGR cleaning. My vehicle has been in 4 times for the same issue. The dealership admitted they have had many of the same vehicles in for the same issue. It will freeze up when driving and prevent going forward. I have called Ram and they refuse to consider anything because my issue is a maintenance issue the dealership already told me should not be necessary until 60,000-90,000 miles and I should know it will need to be done every 10,000 miles if I do not drive more than I do. I was never informed of the issue when purchasing the vehicle brand new.

- Coolidge, AZ, USA

problem #14

Apr 152021

1500

  • miles
While driving on April 15, 2021, stopped at a red light and car completely shut off and would not start back up. Tried jumping car numerous times but still would not start. Had car towed to dealer and car still would not start. Dealer can not diagnose what issue is and can not define why car cut off in the middle of traffic

- Upper Marlboro, MD, USA

problem #13

Apr 102021

1500

  • 22,000 miles
Vehicle was in motion, gently turning right and decelerating, moving approx. 60 mph exiting interstate when engine shutoff. Dash display read message to shift car into park. Drive shift knob flashed 'd'. accessory power remained on. Vehicle was coasted to a stop, shifted to park, powered off, and restarted. Driver accelerated vehicle to merge back into traffic, triggering another engine shutoff with the same condition. After second restart, when vehicle was in park the engine was revved to verify a power limit redline was not being surpassed causing engine shutoff. Ac/radio was powered down and vehicle reached destination 5 minutes away without further incident. Cause of engine failure unknown, all fluid levels/temperatures nominal, no smoke or visual indications of failure on the vehicle.

- Huntsville, AL, USA

problem #12

Mar 282021

1500

  • 39,350 miles
I was driving on I-65 in indianapolis, in traffic, when my engine abruptly shut off and the ignition mode switched from run to acc. This caused me to lose all propulsion power and I was forced to cross lanes to get over to the right shoulder. Luckily, I was still a mile or two from the upcoming construction zone, which would have prevented me from being able to pull off onto a shoulder. Because the engine had shut off while the truck was moving, the computer system is programmed to shift the transmission into park, but because I was going 70mph on the highway (>5mph according to my user manual), it just alerted me that my engine was off and that I was in acc mode. After parking the truck on the shoulder with hazards on, I turned the engine off and waited a few seconds before trying to start it again. When I pressed the brake and the ignition button, the truck started up immediately, like normal, but then 2 seconds later it cut out again with the same run-to-acc mode switch. This happened 6-7 more times before the truck somehow stayed on run. I checked the engine and my fluids for anything odd, but mechanically, the truck was fine. No check engine or warning lights ever came on. The computer system didn't recognize that anything was wrong other than the initial indication. I was able to get home without issues after that, but when I went to turn the engine off, I couldn't. the ignition button had stopped responding. I tried all of the user manual's methods to turn it off, but nothing worked. This vehicle doesn't have a manual key ignition override, just the fob and keyless button, neither of which could turn the engine off. The fob's remote start/shutoff didn't work either. In the end, I had to disconnect the battery to force the engine and computer system to turn off. I'm taking it into the local dealer, via tow if it won't start again, to figure out what happened.

- Overland Park, KS, USA

problem #11

Jan 212021

1500

  • 28,000 miles
Touchscreen controls for radio, climate, and all other controls do not work properly. Any and all elements of touchscreen will power on and off from ac to heat to radio stations to random phone dialing. Also the vehicle will shut down while driving as if the gear shifter has been placed in neutral. Truck will not accelerate and remote start doesn't work either. Left rear passenger window seal near bed of truck also leaks water when it rains.

- Pembroke, NC, USA

problem #10

Nov 202020

1500

  • 15,000 miles
My 2019 Ram fuel filler neck causes any gas pump nozzle I use to become stuck and makes refueling take much longer than it should. The gas pump nozzle continuously turns off not allowing me to fill my gas tank. The filler neck"S design seems to trigger the gas pumps? automatic shutoff when the tank isn?T full yet. Sometimes the pump shuts off every few seconds, forcing me to fill my trucks" tank ounces at a time.

- Cocoa, FL, USA

problem #9

Jan 032021

1500

  • 15,000 miles
Location: State hwy 55, buffalo, mn, intersection with central avenue description of the issue: While stopping at the red light and applying the brake, the truck experienced a sudden acceleration burst. Even though the brake was fully applied, the engine was accelerating on its own and pushing the truck. At low speed (<5mph) and with the brake fully applied, the truck hit a stopped minivan in front of me and continue pushing it towards the intersection in bursts as I was depressing the brake pedal. After a few (three or so) brake push and release attempts, acceleration stopped and the truck (and the minivan) came to a full stop. The truck pushed the minivan for several feet. There is significant damage to a truck since the minivan had a bicycle rack installed. Except for the damaged bicycle rack, there is no observable damage on the minivan. After the truck came to a full stop, the traction control light was on and blinking for a short period of time, then it on. The front park assist light was also on. I was able to drive the truck to closes the safe parking location. I could not recreate braking related acceleration. Potential cause: A web search showed several reports of sudden acceleration bursts while applying the brake were reported on Dodge / Ram vehicles, including Ram 1500. The description of the problems was almost identical to this case. Safety concern: If I did not depress the brake several times which in my opinion stopped acceleration, the truck may have pushed the minivan into a busy intersection and cause a potentially serious accident.

- Independence, MN, USA

problem #8

Jan 032020

1500

  • 24,000 miles
My 2019 Ram fuel filler neck causes any gas pump nozzle I use to become stuck and makes refueling take much longer than it should. The gas pump nozzle continuously turns off not allowing me to fill my gas tank. The filler neck's design seems to trigger the gas pumps' automatic shutoff when the tank isn't full yet. Sometimes the pump shuts off every few seconds, forcing me to fill my trucks' tank ounces at a time.

- Merritt Island, FL, USA

problem #7

Dec 062020

1500

  • 10,000 miles
For the past month my truck is unable to get more than 1/2 a gallon of gas when refueling. I brought it into the dealership and they looked the truck over and advised they couldn't find an issue. Told me to bring the truck to a gas station with a longer nozzle. I was also advised they would reach out to Ram for another solution. No follow up still having issues at multiple locations, fuel also spills out of the tank when the nozzle stops working.

- North Berwick, ME, USA

problem #6

Jun 082020

1500

  • 41,000 miles
The air dam will not extend down after reaching the required speed, thus throwing a cel. Believe the motor is sticking or gasket/seals are dried and won't turn the shaft to release the dam.

- Baytown, TX, USA

problem #5

Sep 012019

1500

  • 16,400 miles
Crossing a busy intersection, my truck stalled in the middle of the intersection for no apparent reason. Was eventually able to restart it, but stalled again after approximately two minutes. Has been at cole Chrysler since 9/5/2019. Dealer says it may be the battery associated with the hybrid system. That part has not been available for two months, and there is no estimated time it will be available. After it is replaced, there may still be another problem.

- Grover Beach, CA, USA

problem #4

Jul 032019

1500

  • 21,659 miles
The truck will increase and decrease engine RPM's from idling at 6000 to 14000 at low speeds wth A/C engaged. This happens in alldriving conditions. This makes parking and driving in heavy traffic most challenging.

- Chesapeake, VA, USA

problem #3

Dec 102018

1500 8-cyl

  • 3,500 miles
When filling the tank, I notice a leak on the tank. At the moment of the leak, it was half a tank. Not sure if the problem was from a tube that connect to the tank.

- Toa Alta, PR, USA

problem #2

Jan 022019

1500

  • 300 miles
The window stickers said 19 mpg. Really I only do 11 on my trick

- East Meadow, NY, USA

problem #1

Oct 212018

1500

  • 90 miles
The contact owns a 2019 Ram 1500. While driving 15 mph, the vehicle vibrated abnormally and smoke emitted from the engine compartment. In addition, fuel leaked from the tail pipe. The vehicle was taken to john elway's claremont Chrysler Jeep Dodge Ram (located at 620 auto center dr, claremont, ca 91711, (909) 962-7462) where it remained for approximately three weeks. The dealer replaced the starter. The manufacturer was notified of the failure. The approximate failure mileage was 90.

- Victorville, CA, USA