The rear window frame has cracked with under 33,000 miles on the truck. The crack occurred prior to my purchase of the vehicle. The crack has allowed water to enter the rear of the vehicle and potentially damage/interfere with various electronic systems and cause odors/mold. This water intrusions has caused some of these vehicles to no longer operate. The vehicle is available for inspection. It has not been inspected by a dealership to my knowledge (recently purchased used). This issue has not activated any sort of warning lights and was discovered luckily by accident, so I have been able to take some action to attempt to mitigate this issue. These mitigation steps are in no way permanent solutions for this issue.

- Escondido, CA, USA

2019 Ram 1500 Limited with 48,000 miles the rear window started leaking badly. The rear seat back and hybrid battery pack get wet whenever it rains. On 12/23/2022 had truck inspected by Safe Lite glass shop in Wilmington NC. Confirmed the rear plastic window frame cracked causing the leak. Estimate to fix $1000 On 12/28.2022 went to Hendricks Ram in Wilmington NC to have truck inspected. Service advisor [XXX] confirmed the rear window plastic frame cracked and leaking. He advised the Ram refuses to pay for the design defect. Estimate $1035. See attached estimate. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Wilmington , NC, USA

The plastic cover for the fuel line and power cables on the underbelly of the vehicle came loose and drags down the road, exposing the fuel lines in the power connections. The clips that hold the cover in place to prevent the lines from getting struck by road debris failed. Could cause failure to fuel system and other components.

- Rocky Mount, VA, USA

I have a 2019 Ram four-door with approx. 44k miles. I bought it brand new and have never been in an accident. I was coming to a stop light that turned green as I approached so I was slowing down, but when I accelerated, the truck dings at me, gives me the error code "Shift to P then Desired Gear" and shifts itself into neutral. I had to come to a stop, then put it back into Drive and continue driving.

- Port Saint Lucie, FL, USA

The dashboard cluster frequently goes blank. This is where I can see the speed I-??m driving, if my oil needs to be changed, my backup camera and warning messages etc. this is a complete safety hazard. I went to get my inspection and emissions done and they couldn-??t complete it because they couldn-??t gather the information needed because the dash was blank. I also see that this an ongoing problem with rams and I-??m not the only one, there have been 100s of people stating the same thing. I feel like this is something that needs to be rectified. My car is only 2 years old it shouldn-??t be having these major issues already.

- Triangle, VA, USA

While driving the truck, driving 80mph on highway the truck disengaged from Drive to neutral, with a notice on the dash to pullover and shift to park to drive. When truck disengaged from Drive while in motion I lost all acceleration power, and had to coast over to side of road to a stop. The truck disengaged from Drive on 3 other occasions. I almost died when the truck disengaged from drive while makeing a turn through an intersection and almost getting hit my a tractor trailer. I contacted Dodge FCA, filed complaint, then i took the truck to the dealer and after having my truck for 22 days, they said I needed a new transmission on my 2019 ram 1500. The truck drove fine for 2 weeks then it disengaged from Drive again while driving, 2 times this morning. I contacted dodge fca and they said they couldn't do anything till the dealer looks at it. This is a major safety issue. I refuse to let my wife and kids ride in this truck because I am not going to have my wife and kids die in this truck because of these major safety issues. This is a known issue on all dodge ram online forums and dodge has not addressed this issue or acknowledged it. There is something wrong with the electrician system. I have had 2 batteries replaced, radio replaced, manifold, transmission, full tail light housing, active noise cancelation system fixed. There has been so many issues from day one when I bought the truck, but this MAJOR issue with the truck disengaging from drive to neutral while in motion is the most serious. Seems like dodge doesn't have an issue till someone dies in an accident from this issue, because this issue can not be replicated and doesn't not show up at a fault on the dealer test systems, due it everything in vehicles being computerized and digital. Something needs to be done about this

- Garwood, NJ, USA

Both front and rear differential failure. Recurring rear differential failure. The vehicle did not respond while trying to steer. Loud vibration and whining noise. Rear differential bearings were replaced and rear differential has failed.

- Montverde, FL, USA

Rear back window from trim and headliner water is coming inside from too

- Florence , TX, USA

7 inch instrument cluster does not come on....started after a software update. This houses all information for safety concerning the truck.

- Tallahassee, FL, USA

Rear window frame has cracked. Allows water into the cabin. Creates awful smell and wet seats. Water drips onto seat belt which will most likely cost it to not work properly over time.

- Duncansville, PA, USA

Sunroof EXPLODED/SHATTERED while I was driving. Caused me to run off the roadway to the right shoulder and almost collided into a Electric Pole.

- Tulare, CA, USA

The entertainment system in the truck suddenly started playing at maximum volume and the volume control could not reduce the extremely loud sound (using either the steering wheel mounted controls, or on dash controls). This caused a temporary major distraction as I quickly tried to reduce the painfully loud sound while on the Interstate highway. Using the settings section in the system menus could not solve the problem (but the mute button worked). I had to find a highway rest area and the only solution to the either off or maximum volume of the system was to disconnect the negative wire on the truck battery to get the system to hard reboot. The system reset after disconnecting the battery and the problem did not re-occur. Looking online I see that some other drivers have encountered the same issue.

- Burgettstown, PA, USA

I was driving in my neighborhood and slowed down to take a curve. Going no more than 20mph the truck stalls and starts beeping. The 'drive' light indicator started flashing and the dash had a message to shift into 'P'. It then shifted itself into neutral. I had to stop immediately and put it in park and turned it off. When I turned it back on it was fine. Dealership could not duplicate.

- Ocala, FL, USA

A recall will only be issued for safety concerns. A Technical Service Bulletin (TSB) will be issued for known problems which are not a safety concern. A TSB isn't required to be repaired, so many times they aren't checked or fixed unless the consumer reports the problem. Likewise, if not addressed during the warranty period, they are typically* up to you to fix and/or pay for. (* more on this below) This is unlike a recall which will have safety implications and thus it must be repaired regardless of model year or mileage. This is why they send things out in the mail urging you to have the vehicle inspected/repaired. This covers them against legal claims if the affected part fails and causes injury/death. Don't confuse a "recalled" item with a known defect. They are two very different things. FCA well knows it's a common problem and they've got a TSB on it However, a leaking window/roof does not pose a safety concern so there isn't a recall for it. That doesn't mean it's not a known defect. With this being a known issue it makes it extremely difficult for FCA to claim i have a flooding problem that i caused. They know there's a potential for the leak resulting from a manufacturer defect and they're actively repairing that very issue on my truck. This defect is known to cause the rear seat area to accumulate water/moisture. This also If this leak is a known issue, then shouldn't the etorque system be shielded from the potential risk of water exposure? That's not on me I didn't alter the vehicle, drive through deep water, or somehow create damage to the covered part. It's a manufacturer defect plain and simple.It happens to be where the etorque battery is located. Water is obviously bad for electronics. Therefore the logical and reasonable person would conclude that the defect has cause the failure of the etorque system. So what about that warranty. Obviously the leak is outside the 3 year/36K mile warranty. However a vehicle warranty guarantees (or "warrants")

- New Windsor, NY, USA

Hello.. I purchased a 2019 Ram 1500 limited with the 5.7 etorque VIN#????[XXX] with approximately 32000 miles on it in December of 2021 from Barton Cadillac in Newburgh N.Y.. I've put about 2000 miles more on it. About 2 weeks ago upon startup my low voltage light lit up. As the engine ran for a few seconds, the voltage continued to drop even more into the very low 11's with the red warning light illuminated....After about a minute and a half, abruptly, the voltage soared up to normal range..14 - 14.2 volts..This happened multiple times..Finally I brought it in to Hudson Valley Chrysler Dodge Jeep Ram dealership in Newburgh NY...I was told I probably needed a new battery..So they replaced my battery but the problem was still there...So I went back and they searched for codes with their scan tool and found many pertaining to the etorque battery and components behind the rear seat...They told me water had leaked in through cracks on the plastic frame of the rear window onto the etorque battery pack and other electronic components and ruined them..They said It wasn't covered under the etorque 8 year or 80000 mile warranty because there was flooding in that area of the truck...Flooding..That truck had a cracked rear window trim which is a well known manufacturers defect..Many Ram owners have had the same issue..I have read on some forums that some dealerships did in fact cover costs for this issue even though it was not covered by the warranty...As I'm sure you know, Fiat Chrysler Automobiles has had a bulletin on this..Case # [XXX] REV A released on 1/30/21..Technically my warranty ran out on November of 2021...So I purchased a battery which was not the problem..It cost me $350 with troubleshooting fee..Now they're saying I have to pay for a new etorque battery pack, a replacement window which is a widely known manufacturers defect and I'd also have to pay for the labor costs..So a defective window leaked water on the etorque battery they are claimi INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT

- New Windsor, NY, USA

This vehicle has developed an exhaust manifold leak/problem. When I have taken it to the dealer, they inform me that although there is no recall pending, it is so prevalent that Ram has developed a repair kit for what is a known widespread problem. I believe that there is a risk of carbon monoxide poisoning to all users of vehicles that have developed this problem.

- Star, ID, USA

After purchasing my 2019 Dodge 1500 I started hearing a ticking sound from underneath at about 64,880 miles. I have ignored the issue due to the dodge booklet says that the hemi engine makes consurning sounds but this is common with the HEMI 5.7. I drove my friend to pick up her daughter and her ex told me that I had a exhaust manifold issue with the bolts and they are sheered off. Little did I know, until after research, that this has been going on for over a decade and the consumers are getting screwed and the dealerships are selling the dodge chrysler 5.7 hemi knowing there have been years of issues. I can not afford to fix my truck and I use it for making my living. I think its time for a class lawsuit.

- Mesa, AZ, USA

The rear window frame has cracked due to chasie flex. It's been repaired one time already.

- Highland Lakes , NJ, USA

Vehicle stalled and forced the transmission into Park while driving. Vehicle came to an instant halt. If this would-??ve happened on a highway speeds this could have posed a serious safety risk. Vehicle very often stalls right after starting and the problem has been getting increasingly worse and more often. The vehicle has not been inspected by anybody and there are no warning lights.

- Monsey, NY, USA

Rear window shattered after using defrost

- Littleton, CO, USA