10.0

really awful
Crashes / Fires:
5 / 3
Injuries / Deaths:
8 / 0
Average Mileage:
5,484 miles

About These NHTSA Complaints:

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problem #221

Dec 162025

1500

  • miles
Rear passaenger door handle broke preventing the door from staying closed. A passenger had to sit in the back seat(with seatbelt on) to hold door close inorder to get truck home. When home, I used Cargo Straps and strapped the inside door handles from drivers side to passenger side to keep the door closed. Made dealer aware of issue and they are not able to get me in to fix until Dec 31 (2 weeks from now) only cause I had another previously scheduled appointment on that date for another issue. This same exact problem happend back in Dec 2023 which was fixed by the dealer. It only happens WHEN ITS COLD AND FREEZING out.

- East Northport, NY, USA

problem #220

Nov 032025

1500

  • miles
Dashboard has bubbled. I contacted the dealership because I have an extended warranty with CNA and the claim was denied due to weather/ sun damage. My truck is a 2019 model and should not have this issue. The Service Rep. at the dealership told me he has noticed several dodge vehicles with the same issue. He said the glue that was used was an inferior adhesive. He said they recently repaired a 2021 Jeep Grand Cherokee with the same problem.

- Maumelle, AR, USA

problem #219

May 022023

1500

  • miles
2019 Ram Laramie 1500 instrument or cluster panel goes blank or speedometer goes blurry and unreadable.

- Omaha, NE, USA

problem #218

Jan 012025

1500

  • miles
I have a rear window leak that is that is from a manufacturing defect, as described in this TSB: https://static.nhtsa.gov/odi/tsbs/2023/MC-10247466-9999.pdf I originally took the vehicle into the dealer in advance of my factory extended warranty expiring and they said they would call me back to schedule a fix/replacement. They never did. Now, my extended warranty has expired and when I went back in to schedule, they are saying that the repair will not be covered, despite the TSB and warranty extension being in place because the "XL1" code does not show up in their system. The dealer instructed me to call Stellantis Customer Care, where I was connected with an overseas call center that said they were unable to do anything and that I should return the vehicle to the dealer, who already told me they will not cover the repair. It has been several months of back and forth and I would like to get this corrected before I go through ANOTHER winter season with a leak.

- Gilroy, CA, USA

problem #217

Nov 182025

1500

  • miles
Rear window of ram truck leaks and ram will not authorize proper window replacements. Caulk is not the answer as they-??ve suggested

- Elysburg, PA, USA

problem #216

Nov 112025

1500

  • miles
The power folding mirrors have plastic gears in them that strip out. Once the gears are stripped out the mirrors are loose and can fold in while traveling due to the wind.

- Chapel Hill , TN, USA

problem #215

Feb 222023

1500

  • miles
Unknown; Stop/Start sends error and malfunctions.

- Connersville, IN, USA

problem #214

Apr 302025

1500

  • miles
I have a leaking rear window which is well known in RAM trucks. I had it into the dealership and they said they sprayed a seal around it, I still have a heavy leak of water on both sides, damaging my interior seats and more. I am looking for some help on getting this fixed as I have be stone walled so far.

- Forest Lake, MN, USA

problem #213

Oct 012025

1500

  • miles
The infotainment touch screen options are becoming unusable. The screen is bubbling and no longer works when I touch certain options on the screen.

- Spring Branch, TX, USA

problem #212

Oct 132025

1500

  • miles
After starting the 2019 Ram 1500 Bighorn in the morning, or after starting the truck and putting it in Drive, the vehicle sometimes shifts itself from Drive into Neutral as we come to a stop. When this happens, the gear indicator on the dashboard begins blinking and displays the message: -??Shift to P then desired gear.-?? On one occasion, as my wife was merging onto the freeway in front of an 18-wheeler, the vehicle suddenly went into Neutral as she slowed down to merge. When she pressed the gas pedal, the truck did not move, putting her in immediate danger and forcing her to coast while traffic approached from behind. This issue has made the vehicle unsafe to drive because it can unexpectedly drop into Neutral at critical moments for example, while crossing lanes, merging, or pulling into intersections. There are no warning lights or alerts before this occurs. Sometimes, the truck will lunge forward or move forward unexpectedly when slowing down. Other times, it just rolls even though we are pressing the gas because it-??s actually in Neutral. The problem has been repeatedly reported to the local dealership, which has replaced several parts -including the transmission and performed multiple repair attempts, but the issue continues. No other independent mechanic or third party has inspected the vehicle only the local dealership. Due to the ongoing safety hazard and repeated failure to repair, I am requesting that NHTSA investigate this issue. The unpredictable shifting poses a serious risk to drivers/passengers and others on the road.

- Riverview , FL, USA

problem #211

Oct 072025

1500

  • miles
Hello. There is a recall on this vehicle (VB1) for vehicles manufactured up to 10/2019 My vehicle was manufactured 12/2019 with the same defective EGR COOLER that caused the recall on this vehicle. The manufacturer is saying they will not take car of the issue under warranty as my VIN number is not included in the recall. They are saying I need to contact you folks to include my VIN number into the recall. Are they correct" Are you able to assist in that" Really appreciate any help or guidance on this. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Fremont, CA, USA

problem #210

Aug 012025

1500

  • miles
A cracked backlite frame resulting in an interior water leak (crack is visible from the outside). Water leaks from the top of the backlite. There is a recall under Warranty Bulletins: U.S. D-23-17 (TSB: 23-098-23) for the same make, year, and model as this vehicle, but it is not listed as a specific recall for this VIN. In addition to the risk of mold in the vehicle, electronics located below the leak, such as the RF Module beneath the rear seat, could also be damaged. This could lead to the inability to remotely start the vehicle, or even start it at all, due to the module being used to recognize the key fob before the vehicle starts. This could strand an individual and represent a safety concern in this aspect. The problem is well known on other vehicles; see the previous reference for Warranty Bulletins: U.S. D-23-17 (TSB: 23-098-23). However, it is not listed for this VIN. The dealer and auto body shops have inspected the problem, and they can confirm that this matches the problem listed in the TSB. No warnings or messages, as this is a common manufacturing defect for this vehicle's make, model, and year. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- North Logan, UT, USA

problem #209

Sep 122025

1500

  • miles
A known problem with the rear power and manual sliding window backlite frame developing cracks on 2019-2021 Ram 1500 built prior to September 30, 2020. The extended warranty has only been offered to the sales codes of GFE and GFD. My vehicle was built with a different sales code in Nov 2018 for the rear power sliding window but has developed the same issue. I have attached a photo showing the crack.

- Machesney Park, IL, USA

problem #208

Jul 242025

1500

  • miles
Bilateral manifold failure, high incident in 2019 vehicles. Stellantis should review for recall.

- Yukon, OK, USA

problem #207

Aug 092025

1500

  • miles
The issue is the MGU went out on truck. Dealer has no idea when a replacement will be available. Was told over 4100 are backordered. This appears to be an ongoing problem with these trucks for several months now. They blame supply chain issues. I feel it's on the manufacturer to readily have replacement parts. Clearly they didn't do their due diligence on this part. Something should be done to this company for the way they are treating customers. It's my only vehicle to get to and from work. Please put pressure on this company to get the necessary part.

- Lawton, OK, USA

problem #206

Aug 012025

1500

  • miles
In November 2024, my 2019 RAM Rebel displayed -??SERVICE SHIFTER, -?? -??PARKING ASSIST, -?? and -??CHECK ENGINE-?? lights. Dealer performed software updates, but one week later the lights returned. Dealer then replaced the parking assist module, but two weeks later the same issue happened again. I have brought the truck in multiple times since. Often the lights turn off before arrival, and dealer states no fault can be detected. I was told to bring it in immediately when the lights are on, which I did, but still no fault found. Problem continues, and now the truck has begun putting itself into park while driving or when stopped. This is an ongoing and serious safety hazard. I also added photos of others affected by the same issue.

- Woodland, CA, USA

problem #205

Aug 012025

1500

  • miles
In November 2024, my 2019 RAM Rebel displayed -??SERVICE SHIFTER, -?? -??PARKING ASSIST, -?? and -??CHECK ENGINE-?? lights. Dealer performed software updates, but one week later the lights returned. Dealer then replaced the parking assist module, but two weeks later the same issue happened again. I have brought the truck in multiple times since. Often the lights turn off before arrival, and dealer states no fault can be detected. I was told to bring it in immediately when the lights are on, which I did, but still no fault found. Problem continues, and now the truck has begun putting itself into park while driving or when stopped. This is an ongoing and serious safety hazard.

- Woodland, CA, USA

problem #204

Jul 092025

1500

  • miles
The engine light came on, and I noticed some noise under the hood at the same time. The actual code for the OBD two diagnostics was poa43. Drive motor a position sensor circuit issue. It appears that the Rams have a E torque system that is failing over and over again its federal warranty is eight years and 80,000 miles. I am just above the mileage unfortunately it-??ll have to pay thousands probably. This really shouldn-??t fail on a vehicle like this and hundreds of people have it and the part is backordered so you have downtime of your vehicle for weeks if not months.

- Blue Hill, ME, USA

problem #203

Jun 282025

1500

  • miles
cam shaft failure on 2019 ram bighorn with 127,000 miles. this is a known issue with multiple class action lawsuits and nothing is being recalled

- Jonesborough, TN, USA

problem #202

May 092025

1500

  • miles
High pressure fuel pump failed causing a fuel system failure. The truck would not start and was towed to dealership. The dealership will not repair the recall since they will only use Mopar parts and none are available in the US.Other brand parts are available but they refuse to use them.

- Lubbock, TX, USA

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