10.0

really awful
Crashes / Fires:
37 / 0
Injuries / Deaths:
33 / 1
Average Mileage:
11,965 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #50

Jul 292023

1500

  • miles
The safety warning light came on when starting the vehicle. We checked the owners manual and called the dealership to schedule an appointment. Advised of the recall by NHTSA they said no recall under our VIN. Took it to the dealer on [XXX] they did not schedule the appointment for the recall, showed them online the NHTSA recall but said Chrysler hadn-??t notified them of any recall under our VIN. However, when the service advisor looked up the error code it shows the same code as the recall by NHTSA, codes V61 and V71. Our vehicle is a 2019 Classic Ram Dodge Pickup VIN [XXX]. We have also call FCA/Chrysler Fiat and advised them of the problem, Cesar referred us to NHTSA saying you send them VIN-??s of vehicles that have incurred this error. Campaign 19V407 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Peoria, AZ, USA

problem #49

May 252023

1500 8-cyl

  • miles
Dodge pickup was traveling south down the highway at 65 mph and was met by an approaching semi pulling a fully loaded belly dump trailer also traveling at 65 mph. When both vehicles were about to meet, the trailer unloaded all 46,000 pounds of large rock onto the highway. The rocks proceeded to bounce into the front end of the Dodge at estimated speeds of 120-150 mph and lasted approximately 1 mile of highway (mile marker to mile marker). The driver of the Dodge engaged his brakes and was able to come to a complete stop on the roadway, but was struck in the side of the head by one of the rocks and died a short time later at a nearby hospital. The pickup sustained approximately $46,000 in damages during the incident, including major front end damage, a cracked radiator making the vehicle undrivable, and both a broken dash and bent steering wheel from the one rock that made it through the windshield. The Dodge was considered a complete loss by the insurance company. Both the driver and passenger of the Dodge were wearing their seatbelts and not a single airbag was deployed during the incident, including the steering wheel airbag. The steering wheel, which was hit by a rock traveling at an estimated speed of 120-150 mph, bent from the force of the impact, yet the airbag did not deploy. Had it deployed, the driver of the Dodge wouldn't have sustained such a catastrophic injury and would more than likely still be alive.

- Valley City, ND, USA

problem #48

Jul 072023

1500

  • miles
I was in a car accident and my airbags did not deploy. No warning lights on prior to the accident.

- Denver, CO, USA

problem #47

Apr 302023

1500

  • 100,000 miles
The contact owned a 2019 RAM 1500. The contact stated that while her son was driving at an undisclosed speed and due to an unknown cause, he caused the vehicle to swerve and then crash into a pole. No warning lights were illuminated. The air bags had failed to deploy, and the contact's son had not sustained injuries. A police report was filed. The vehicle was towed to a tow yard and deemed totaled. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.

- Corfu, NY, USA

problem #46

Mar 032023

1500 8-cyl

  • miles
My name is [XXX]. I purchased a 2019 ram limited about three months ago. I noticed every time it rains. The rear of my roof has water stains. And my rear window leaks water. I have pictures and videos to show proof. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Avenel , NJ, USA

problem #45

Feb 012023

1500

  • miles
Back glass has crack in frame around sliding glass window. Water is leaking into the truck from crack and causing back seat, carpet, ceiling liner and airbags in the ceiling liner to get wet.

- Ardmore, OK, USA

problem #44

Jan 042023

1500

  • miles
The vehicle-??s rear window started leaking with normal rain. Airbags are present in the area and are prone to getting get. This can be a hazard in case of an accident.

- Covina, CA, USA

problem #43

Nov 282022

1500

  • miles
crankshaft retainer and seal kit is leaking oil.

- East Hartford , CT, USA

problem #42

Nov 262022

1500

  • miles
My rear window or antenna shark fin is allowing water to leak into the truck cabin above the rear window. The ceiling is wet above the rear window. The ceiling is wet around the airbag cover. What guarantee is there the water has not damaged the airbags or other electrical components. I am now worried the airbags could be damaged and not work properly putting my family at risk of injury if we are in an accident.

- Madison, MS, USA

problem #41

Jul 202022

1500 8-cyl

  • miles
The airbag(s) and Seat belt tensioner failed, and yes, the vehicle is available for inspection upon request. I was in a full frontal collision at 45 mph, the airbags did not deploy, and the seatbelt did not tighten or lock. I was thrown all over the truck and suffered several severe injuries, some of which may be permanent. RAM was notified and had stated everything was fine with the truck. But after detailed inspection by the collision center, they disagree and feel there was a malfunction. The insurance company after visual inspection also feels there was a malfunction. There is substantial frame damage, and the front of the truck was crushed. There were no warning lights or symptoms of failure previous to the incident.

- Franklin, TN, USA

problem #40

Jun 062022

1500

  • miles
My vehicle had issues in which all safety features have been turned off in the truck in June of 2022. Two dealerships have determined that it is a module but Ram has not been able to get the part now going on 5 months. Airbags, Lights, Safety features are all not working. I have tried to escalate but no response. I keep being told month after month that this will be corrected but still nothing. This is a major concern as this is a vehicle that has to be used and yet it is completely unsafe.

- Fort Worth, TX, USA

problem #39

Aug 132022

1500

  • miles
I was in a high speed rear end collision. We were at a red light and hit from behind approximately 45-50 mph. The air bags did not deploy and the drivers seat belt failed to latch. The passenger seat back latched

- Gainesville , GA, USA

problem #38

Jun 202022

1500

  • miles
While driving the airbag disabled light, driver seatbelt sensor and auto park disabled light came on. This has been a recurring issue since my purchase in February 2022. I believe this is a safety issue because the airbag may fail to deploy in the event of a collision. The vehicle will be inspected by the dealership it was purchased at on 6/21/22.

- Madisonville, TX, USA

problem #37

Jun 012022

1500

  • miles
about half a year ago, i noticed the seat belt didn't retract properly, and on occasion, it would lock me into the seat preventing me from moving even though there was no reason for the belt to lock. then a airbag light illuminated on the dash a few weeks ago, on the same day that i was standing still at a traffic light, and i tried to reach for a folder on the passenger seat, when the seatbelt would not allow me to move. So i made an appointment with the ram dealer. they just inspected and tested the truck. The dealer just told me it had something to do with the front outerleft seatbelt assembly. They say the ohms is low and the airbag will not deploy and the seatbelt may not work unless the entire assembly is replaced. I was told this is not covered under warranty, not even the extended warranty i purchased. the car is less than 3 years since delivery, and has 52900 miles on it. I can't believe such a safety issue would not be covered. I believe any car manufacturer should sell a vehicle that has a reliable safety restraint and airbag system, don't you? They tell me the part number is (mopar) #5kp971x9ag

- Peoria, AZ, USA

problem #36

Jun 192020

1500

  • 70,000 miles
The contact owns a 2019 Ram 1500. The contact stated that the center display screen failed to turn on upon starting the vehicle or while driving. The contact also stated that the rearview camera failed to activate while the vehicle was in reverse. The contact stated also that the forward collision chime would engage while driving with no vehicles nearby. Additionally, the contact stated that the check engine warning illuminated intermittently and the engine made abnormal sounds while depressing the accelerator pedal. The contact also stated that the RPM was malfunctioning. The contact then received notification of NHTSA Campaign Number: 19V407000 (Air Bags, Seat Belts) which the dealer associated with the failure. The dealer completed the recall repair dealer however, the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.

- Mesquite, TX, USA

problem #35

May 132022

1500

  • miles
Driving off a small curb, and the 2 front airbags went off along with the seatbelt lock.

- Bensalem, PA, USA

problem #34

Apr 152022

1500

  • miles
Water leaking into roof from unknown source. Creating musty smell (mold). Concerns are: 1. Mold risk to consumer health. 2. Airbags/sensors being affected by water infiltration. 3. Potential electrical hazards associated with water infiltration.

- Churchville , PA, USA

problem #33

Feb 212022

1500

  • miles
Airbags failed to deploy. The truck was totalled, and I suffered injuries.

- Yuba City, CA, USA

problem #32

Jan 232022

1500

  • miles
on January 1/23/2022 my vehicle was traveling at a speed of approx. 35mph in wintery conditions. A vehicle failed to stop at a stop sign and slide into the road way, and my vehicles front end collided with the side of their vehicle. All of the other vehicles air bags, front and sides, deployed. None of my airbags deployed at all. The vehicle had significant damage and was a total loss. The highway patrol, tow truck driver, the EMS, the Insurance adjuster, and the body shop all said "I can't believe your airbags didn't deploy". My VIN number does indicate a recall related to airbags, but indicates it was fixed. I feel there was definitely an issue that prevented them from deploying. The people commenting are experts as they respond to accidents of this nature as a career, so I feel their opinion warrants an investigation in this matter.

- Mansfield, OH, USA

problem #31

Aug 192021

1500

  • miles
Airbags did not deploy in an accident where my vehicle rear ended a vehicle.

- Soldotna, AK, USA

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