10.0
really awful- Crashes / Fires:
- 36 / 0
- Injuries / Deaths:
- 33 / 1
- Average Mileage:
- 12,317 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2019 Ram 1500. The contact stated that while his wife was driving at 22 MPH, an unknown vehicle crashed into the side panel, however, the air bag did not deploy. There were no warning lights illuminated. There was no reported fire or injuries. A police report was filed. The vehicle was towed to a collision center. The local dealer was not contacted; the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 30,000. Additionally, while driving 80 MPH, a semi-truck ran him off the road and crashed into a steel pole. The anti-lock brakes did not work. The occupants were wearing seatbelts. The airbags failed to deploy. The contact's face struck the front windshield. There were no warning lights illuminated. The driver hit the steering wheel. The contact and his daughter were taken to the hospital by ambulance, which provided medical attention. There was no reported fire. A police report was filed. The vehicle was able to be driven away. The vehicle was taken to the local dealer, who determined the vehicle was working as designed and the failure was a user error. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA hotline. The failure mileage was approximately 99,800.
- Cheyenne, WY, USA
While driving my 2019 RAM 1500 on 12 September 2024 my airbag warning light came on. Shortly thereafter I took my pickup to the RAM dealership's service department to ID the problem. The service manager looked at the airbag warning light and told me that the restraint system works in unison with the seat belt restraint system. So, while troubleshooting the restraint system she pulled on the seat belt multiple times. Each and every time she pulled it with various degrees of force the seat belt failed to lock. She told me that this is a safety issue that needs to be addressed. She went on to say that failure to fix this issue can be very harmful for the driver in a collision where the seat belt restraint fails to lock. She recommended that the vehicle should not be driven until this safety issue is fixed.
- Enterprise, AL, USA
I was driving a new truck i had purchased from a dodge dealer, i was rear-ended at highway speed, the truck lost control and went off road hitting a earthen burm head on, flipped and came to rest on the roof. The traction control didn't work, the front impact airbags did not deploy and the engine was still running while the truck was upside-down Download of the trucks ECM shows the srs seat position sensor was not configured from the factory. The factory did issue a recall identifying the seat position sensors as a component needed for the airbags to function I suffered a concussion, neck injuries, both knees needed surgery 1 surgery on the left 3 on the right i am scheduled for a knee replacement and temporary paralysis My wife suffered a severed ACL and had to have it replaced
- Rutland, MA, USA
Dashboard leather has completely delaminated. High bubbling and excess material causing poor viability and obstruction. Ram will not repair.
- Aberdeen, NJ, USA
UNKNOWN. Has an investigation been opened into the delamination of the Leather dashbords, in the RAM LIMITED 1500. Concerned how the disfigured dash surface will impede the function of passenger Air Bag deployment. A review of U Tube. Will have pictures / videos.
- Davenport Center , NY, USA
Air bag light need service
- Vicksburg, MS, USA
I was rear ended very hard, the car had to have been going at least 50 mph and didn't brake. It lifted the rear wheels of my truck off the ground, and the airbag light came on but none of the airbags deployed. This caused or exacerbated injury to my right leg and a laceration in the back of my head, concussion and TBI. I was in and out of consciousness. The police report contains a statement they said I wrote, but I think the passenger in my car wrote it It makes no sense and I saw it the 1st time when the report was emailed to me.
- Las Vegas, NV, USA
-??Service air bag-?? warning illuminated. Took car to dealer for service. Told by service agent that light was on due to low battery voltage. Battery 6 months old. Vehicle fine electrically otherwise. Doubting the reason. Haven-??t gotten vehicle back yet, thinking warning light not cleared.
- Wyandotte, MI, USA
On 02/11/2024 my boyfriend and I were involved in a rear-end collision. The driver that hit us was going 60 to 70 mph at the time of impact while we were sitting at a traffic light. The airbags did not deploy and now my boyfriend and I have sustained severe injuries due to the accident.
- Whitney, TX, USA
The radio wouldn-??t come on and then the car rpm just go down while I am driving and the check light came
- South Ozone Park , NY, USA
I was in a car accident going over 25 plus miles an hour and non of my airbags deployed in my truck. I had to get my neck reconstructed because it broke. I believe if airbags would deployed it could of helped with less injuries.
- Columbus , OH, USA
The contact owns a 2019 Ram 1500. The contact stated that the air bag warning light had been illuminated. The vehicle was taken to the dealer where it was diagnosed that the wiring harness failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure where it was confirmed there was no warranty or recall coverage on the vehicle. The failure mileage was 49,941.
- Kansas City, MO, USA
I have water entering the cab by the upper brake light at the back of the cab. The water is making water stains on the head liner and the water is saturating the air curtains above the rear window. It is also making the floor wet and the electrical wires and components on the floor. I also hear air leaks around the door seals when I am driving entering curves and turns. It seems like the cab, or doors shift breaking the door seals alowing air to enter. I bought it used with 46775 miles on it it currently has 54465 miles on it. Something is definetly wrong. I hope you can help me resolve this problem.
- Slatington, PA, USA
Why is service airbag NOT A SAFETY RECALL A simple internet search of this on RAM trucks shows that it should. REALLY ASK WHY SERVICE AIR BAG IS NOT A RECALL.
- Fort Myers, FL, USA
Was in a head on collision going 40-45 mph. Hit a guard rail head on and airbags did not deploy
- Le Roy, NY, USA
Was in a head on vehicle collision with another vehicle and none of my airbags deployed
- Independence, MO, USA
Unsure to what's causing the issue, dealership will look at it but feel it is a customer issue not a truck issue however among further investigation this seems to be a common issue amongst these model trucks, I have spoken with other people who have experience the same issues as well as researched it online where many people have also experienced the issue. The seatbelt light alongside the airbag light will come on intermently saying that the passenger side seat belt is unbuckled and it is in fact not. I have spoken with individuals who have gone to the dealership for this issue and they have found it to be a wiring issue.
- Litchfield, ME, USA
The safety warning light came on when starting the vehicle. We checked the owners manual and called the dealership to schedule an appointment. Advised of the recall by NHTSA they said no recall under our VIN. Took it to the dealer on [XXX] they did not schedule the appointment for the recall, showed them online the NHTSA recall but said Chrysler hadn-??t notified them of any recall under our VIN. However, when the service advisor looked up the error code it shows the same code as the recall by NHTSA, codes V61 and V71. Our vehicle is a 2019 Classic Ram Dodge Pickup VIN [XXX]. We have also call FCA/Chrysler Fiat and advised them of the problem, Cesar referred us to NHTSA saying you send them VIN-??s of vehicles that have incurred this error. Campaign 19V407 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Peoria, AZ, USA
Dodge pickup was traveling south down the highway at 65 mph and was met by an approaching semi pulling a fully loaded belly dump trailer also traveling at 65 mph. When both vehicles were about to meet, the trailer unloaded all 46,000 pounds of large rock onto the highway. The rocks proceeded to bounce into the front end of the Dodge at estimated speeds of 120-150 mph and lasted approximately 1 mile of highway (mile marker to mile marker). The driver of the Dodge engaged his brakes and was able to come to a complete stop on the roadway, but was struck in the side of the head by one of the rocks and died a short time later at a nearby hospital. The pickup sustained approximately $46,000 in damages during the incident, including major front end damage, a cracked radiator making the vehicle undrivable, and both a broken dash and bent steering wheel from the one rock that made it through the windshield. The Dodge was considered a complete loss by the insurance company. Both the driver and passenger of the Dodge were wearing their seatbelts and not a single airbag was deployed during the incident, including the steering wheel airbag. The steering wheel, which was hit by a rock traveling at an estimated speed of 120-150 mph, bent from the force of the impact, yet the airbag did not deploy. Had it deployed, the driver of the Dodge wouldn't have sustained such a catastrophic injury and would more than likely still be alive.
- Valley City, ND, USA
- Winnetka, CA, USA