The contact's husband owns a 2019 Ram 1500. The contact stated that while entering a parking space at less than 5 MPH, the vehicle independently accelerated forward. The vehicle accelerated over the concrete parking block and crashed into the grocery store's front window. The contact stated that the incident happened so quickly that they were uncertain if any warning lights appeared on the instrument panel or if the brake pedal was depressed during the acceleration. The air bags did not deploy upon impact. The contact and her husband were taken to the hospital by ambulance; however, neither suffered any injuries. No other injuries were reported as a result of the incident. A police report was filed. The vehicle was initially towed to an independent tow yard before the contact's insurance had the vehicle towed to an independent body repair shop. The contact stated that the store's large front glass was shattered as a result of the accident, but was unaware if any other property was damaged. Neither the dealer nor the manufacturer had yet been notified of the failure. Upon investigation, the failure to NHTSA Campaign Number: 24V653000(Service Brakes, Hydraulic, Electronic Stability Control) and NHTSA Campaign Number: 19V407000 (Air Bags, Seat Belts); both recalls were previously serviced on the vehicle. The vehicle remained in the possession of the independent body shop and had yet to be repaired. The failure mileage was approximately 72,000.

- Willingboro, NJ, USA

2019 Ram limited 4x4. Leather dash has bubble and shrinking exposing air bags. 5th gen trucks are having issues with this that Stelantis [ Ram] knows of. They know of this issue and wont fix. They seem to have fixed this issue in 2023.

- Grand Junction , CO, USA

Air bag light came on in the instrument panel. I took it to the dealership along with oil change. They scanned the airbag problem and it came back that the passenger front seatbelt had open circuit. My vehicle is not part of the current recall for this issue. I want to let you know that my build of my vehicle should fall under the current recall for the ongoing build dates with this issue.

- Tucson, AZ, USA

Airbag warning light is on no accident. It just came on no airbags have been deployed. There is a recall for similar. Ran 1500 classics of this make and model but not my VIN number for the same airbag sensor light.

- Sacramento, CA, USA

Rear window seal has allowed water in to the cab of the truck and the electronic components under the back seat have already had to be replaced causing the vehicle to not operate properly. The rear window is still leaking and has leaked since 2021, when it was replaced under warranty. If water enters into the electronic components under the back seat or the air bags located in the head liner, while driving, this could cause severe damage to property and could be harmful to life.

- Temple, TX, USA

Ive had the truck for 3 months and airbag light came on. Had it diagnosed to find it has a bad sensor in the seatbelt pretensioner that is stopping the passenger airbag from deploying and the seatbelt from locking. This is a major problem and should be a recall as I had it fixed and paid almost $600 to have replaced. I've called Stelantis and they offer no help as if it becomes a recall in the future they will possibly reimburse me they say.

- Ocala, FL, USA

I started my truck up one morning and the airbag system light came on. Took it to the dealership and they reported fault code B007F-13 and recommended immediately replacing faulty passenger seatbelt retractor. For some reason my truck was not included in safety recall W67. Dealership quoted out-of-pocket fix was $800. I drove around for several months with the airbag light on because I could not afford to fix. Dealership is finally fixing today. They are applying the same fix they have made to other 2019 Dodge Ram trucks in the recall group. This is a major safety issue and negligence to not include all vehicles affected by this malfunction. My truck should have been included in the recall if it is getting the exact same safety recall fix as other models in the same year.

- Orlando, FL, USA

Hit a very large cow early in the morning going about 40-45 mph. Not one single airbag deployed. There was no indication that they wouldn't work. The seatbelt was the only thing that kept him was going anywhere... If the airbags had gone off his head and neck wouldn't of snapped forward. We have police report pictures and can get insurance report. Contacted Ram and they said there wasn't anything they could do. After a year of doctors I contacted Ram back and still nothing they can do.

- Toccoa, GA, USA

See attached document for complaint.

- Franconia, NH, USA

The contact owned a 2019 Ram 1500. The contact stated that while driving 30 MPH, a Kia Forte ran a red light traveling at approximately 70 MPH, T-boned/crashed on the passenger side, which pushed the vehicle into oncoming traffic, and a Toyota Tundra crashed into the front of the vehicle. There were no warning lights illuminated. There was no reported fire. A police report was filed. The front airbags did not deploy. The curtain airbag deployed. The contact sustained injuries to his back and shoulder, and medical attention was provided. The vehicle was towed to his residence. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was contacted and informed about sending an inspector to assess the vehicle. The failure mileage was approximately 86,000.

- Winnetka, CA, USA

The contact owns a 2019 Ram 1500. The contact stated that while his wife was driving at 22 MPH, an unknown vehicle crashed into the side panel, however, the air bag did not deploy. There were no warning lights illuminated. There was no reported fire or injuries. A police report was filed. The vehicle was towed to a collision center. The local dealer was not contacted; the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 30,000. Additionally, while driving 80 MPH, a semi-truck ran him off the road and crashed into a steel pole. The anti-lock brakes did not work. The occupants were wearing seatbelts. The airbags failed to deploy. The contact's face struck the front windshield. There were no warning lights illuminated. The driver hit the steering wheel. The contact and his daughter were taken to the hospital by ambulance, which provided medical attention. There was no reported fire. A police report was filed. The vehicle was able to be driven away. The vehicle was taken to the local dealer, who determined the vehicle was working as designed and the failure was a user error. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA hotline. The failure mileage was approximately 99,800.

- Cheyenne, WY, USA

While driving my 2019 RAM 1500 on 12 September 2024 my airbag warning light came on. Shortly thereafter I took my pickup to the RAM dealership's service department to ID the problem. The service manager looked at the airbag warning light and told me that the restraint system works in unison with the seat belt restraint system. So, while troubleshooting the restraint system she pulled on the seat belt multiple times. Each and every time she pulled it with various degrees of force the seat belt failed to lock. She told me that this is a safety issue that needs to be addressed. She went on to say that failure to fix this issue can be very harmful for the driver in a collision where the seat belt restraint fails to lock. She recommended that the vehicle should not be driven until this safety issue is fixed.

- Enterprise, AL, USA

I was driving a new truck i had purchased from a dodge dealer, i was rear-ended at highway speed, the truck lost control and went off road hitting a earthen burm head on, flipped and came to rest on the roof. The traction control didn't work, the front impact airbags did not deploy and the engine was still running while the truck was upside-down Download of the trucks ECM shows the srs seat position sensor was not configured from the factory. The factory did issue a recall identifying the seat position sensors as a component needed for the airbags to function I suffered a concussion, neck injuries, both knees needed surgery 1 surgery on the left 3 on the right i am scheduled for a knee replacement and temporary paralysis My wife suffered a severed ACL and had to have it replaced

- Rutland, MA, USA

Dashboard leather has completely delaminated. High bubbling and excess material causing poor viability and obstruction. Ram will not repair.

- Aberdeen, NJ, USA

UNKNOWN. Has an investigation been opened into the delamination of the Leather dashbords, in the RAM LIMITED 1500. Concerned how the disfigured dash surface will impede the function of passenger Air Bag deployment. A review of U Tube. Will have pictures / videos.

- Davenport Center , NY, USA

Air bag light need service

- Vicksburg, MS, USA

I was rear ended very hard, the car had to have been going at least 50 mph and didn't brake. It lifted the rear wheels of my truck off the ground, and the airbag light came on but none of the airbags deployed. This caused or exacerbated injury to my right leg and a laceration in the back of my head, concussion and TBI. I was in and out of consciousness. The police report contains a statement they said I wrote, but I think the passenger in my car wrote it It makes no sense and I saw it the 1st time when the report was emailed to me.

- Las Vegas, NV, USA

-??Service air bag-?? warning illuminated. Took car to dealer for service. Told by service agent that light was on due to low battery voltage. Battery 6 months old. Vehicle fine electrically otherwise. Doubting the reason. Haven-??t gotten vehicle back yet, thinking warning light not cleared.

- Wyandotte, MI, USA

On 02/11/2024 my boyfriend and I were involved in a rear-end collision. The driver that hit us was going 60 to 70 mph at the time of impact while we were sitting at a traffic light. The airbags did not deploy and now my boyfriend and I have sustained severe injuries due to the accident.

- Whitney, TX, USA

The radio wouldn-??t come on and then the car rpm just go down while I am driving and the check light came

- South Ozone Park , NY, USA