The contact owns a 2019 Ram 1500. While driving 50 mph, a semi truck struck the front driver's side door of the contact's vehicle. As a result, the contact lost control and spun around a couple of times. The air bags did not deploy. There were no warning indicators illuminated. The contact sustained injuries to the spine and base of her skull, her left leg was fractured, and her pelvis was shifted and needed realignment. The contact was taken to the emergency room and was seeking medical attention from a chiropractor several times a week. A police report was filed. The contact stated that the rear passenger tire was destroyed, which prevented the vehicle from being driven. The vehicle was towed to a body shop. Gene's Chrysler Dodge Jeep Ram (located at 3400 S cushman St, fairbanks, ak 99701, (907) 452-7117) was made aware of the failure. When the contact purchased the vehicle on July 1, 2019, she was informed that it had been serviced per NHTSA campaign number: 19V407000 (air bags, seat belts). The manufacturer was notified and opened an investigation. The failure mileage was 3,466.

- Fairbanks, AK, USA

Since buying this truck (2019 Ram 1500) purchase date 02/09/2019 my airbag light comes on I immediately took it back to the dealership napleton Chrysler Jeep dealership (855)517-8371 they kept my vehicle 3 week after I was told parts will be in 2-3 business days! then 5 days later I was I was told parts are on back order without giving me a replacement vehicle. The service tech (eric) never calls me back I have to keep going back in forth trying to get a status up date on my vehicle.brand new truck and no parts for it nor does can the mechanic find out how to fix it !!!he said the mechanic can't found the problem. I also complained about a seat memory issue that says need servicing continues coming on saying needs servicing. No action was ever taken to repair the pissue. I spoke with the service manager about these issue he assured me that he will work closely with me and service tech to fix the issues it never happen it was just to stop me from complaining about the service I have been receiving and it has been 3 months 10/06/2019 since I last talk to the service manager. I been driving around with a airbag issue which is a safety issue suppose I get into a accident what will happen if the airbag doe's not deploy. I have other issue the Navigator issues the breaks sweaks radio buzz and when back up there nothing behind me and the car stops really hard and flashing warning light red jerking my neck really hard

- Clermont, FL, USA

In the car accident the air bags weren't activated.

- Indio, CA, USA

The contact owned a 2019 Ram 1500. While the contact's husband was driving 50 mph, the vehicle was struck by an 18-wheeler. The air bags did not deploy. The contact sought medical attention at a local hospital for shoulder injuries. The whereabouts of the other driver were unknown. A police report was filed. The vehicle was towed to the contact's home and was later deemed destroyed. The contact received a recall notice that there were three unknown recalls associated with the vehicle. The recall repairs were performed prior to the crash. The dealer and manufacturer were not notified of the air bag failure. The failure mileage and VIN were unknown.

- Turlock, CA, USA

In a collision and neither the airbags went off and seatbelts did not lock

- Dearborn, MI, USA

I was driving the vehicle under ideal conditions and both sides curtain airbag deployed to include the seat airbags. The cabin became smoky, causing the vehicle to veer off the road due to no visibility. The vehicle when up and embankment and back down before coming to a complete stop. Consumer contacted the manufacture immediatedly and was told that an investigator would take a look at the vehicle. Vehicle is currentlly under the possession of usaa and is in the process of being towed to service king, 1635 fort campbell blvd, clarksville, tn 37042 (931)245-1616. Attached is the requested cdr report (edr data) for ODI xxxxxxxx. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Clarksville, TN, USA

The contact owns a 2019 Ram 1500. The contact received notification of NHTSA campaign numbers: 19V067000 (service brakes, hydraulic) and 19V407000 (air bags, seat belts). The contact called atlantic Dodge Chrysler Jeep at 888-909-4754 (located at 2330 us highway 1 S, saint augustine, fl 32086) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- St. Augustine, FL, USA

After airbag deployment on my 2019 Ram 1500 the engine did not shut off automatically. The truck accelerated after the deployment despite standing on the brakes. End result was truck impacted guard rail after the collision with the other vehicle multiple times before it shut down.

- Rockaway, NJ, USA

Vehicle was pruchased from waldorf Dodge (06/12/20190 with two (2) open recalls, V07 & V71. As the customer, I found out about the recalls on my own (including one that had been known of since Feb 2019) and had to contact the dealership (who ignored the warning about the recalls during the sale and failed to tell me, the customer) to fix this issue.

- California, MD, USA

Driving down the highway, 60 mph. Pick up ran in front of me. Totaled my pick up and airbags did not deploy.

- Kingsland, TX, USA

The contact owns a 2019 Ram 1500. The contact received a U-connect system notification for NHTSA campaign numbers: 19V020000 (steering), 19V407000 (air bags and seat belts), and 19V067000 (service brakes, hydraulic). Performance Dodge Ram (555 mantua pike, woodbury, NJ 08096, (856) 848-5008) was contacted and stated that they would follow-up with a response. The contact did not receive a response and was unable to schedule a diagnostic appointment. The manufacturer was contacted to address part availability. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pilesgrove, NJ, USA

April 30,2019 my wife was in our yard and made a sharp right turn into driveway put on brakes truck didn't stop applied brakes harder truck accelerated brakes didn't stop truck and park-assist didn't stop truck. Truck went through steps then hit house knocking house off foundation. Air bag didn't deplore.

- Mooresburg, TN, USA

The contact owns a 2019 Ram 1500. The contact stated that while driving at approximately 70 mph, the vehicle struck a deer however, the air bags failed to deploy. A police report was filed. There was no injuries sustained in the crash. The vehicle was towed to a collision repair center where the body damages were repaired. The vehicle was not taken to be diagnosed for the failure. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 3,700.

- Peoria, AZ, USA