10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,745 miles

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« Read the previous 20 complaints

problem #63

Jan 202020

1500

  • 16,666 miles
The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds the lost power steering which made it difficult to maneuver the vehicle. The contact stated that extra effort was required to maneuver the vehicle. The contact stated that a message stating power steering unavailable; service required, was displayed on the instrument panel. The vehicle was taken to hall Chrysler Ram located at (3152 Virginia beach blvd, Virginia beach va) however, the technician was unable to duplicate the failure. The vehicle was not repaired. After retrieving the vehicle, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 16,666.

- Norfork, VA, USA

problem #62

Feb 132020

1500

  • 16,700 miles
Power steering went out twice and the dealership can't find the issue when the vehicle gets to the dealership. It's going out in the highway and the roadway

- Norfolk, VA, USA

problem #61

Feb 052020

1500

  • 9,500 miles
I own a 2019 Ram 1500 4X2 big horn currently with 9600 miles. This has been an ongoing issue since the truck was new and I see that other Ram owners have had a similar problem. When traveling at speeds between 40-55 and in a left hand curve with the wheel between 10 & 11 O'clock, the steering wheel seems to catch and not return to center without forcing it. When the correction is made it makes the truck jerk and feel unstable as it comes out of the curve.

- Loganville, GA, USA

problem #60

Oct 212019

1500

  • 7,500 miles
While driving truck at low speed, power steering stopped working, making it difficult to steer. Within a minute, the power steering randomly began working again. Over correction at this point could have caused a serious crash. Called dealership and was told to activate assist button to have truck towed because it is not safe to drive. Truck was towed to dealership for service. Was told there was a recall for this issue--loose ground wire in front driver fender area. Was told issue was fixed. Picked up truck. Within weeks, loss of power steering recurred while driving at 35-40 mph, then abruptly resumed in about a minute. Again, overcorrection at this point could have resulted in serious crash. My truck has since been in the service department at the dealership and it has been over 2 months! this qualifies it as a lemon in accordance with my state's lemon law. I'm told they are not able to reproduce issue and so warranty will not allow them to work on fixing it. Filed complaint with fca and a case was opened but have been bounced around to several case managers and currently no one is returning my inquiries. I have requested a full buy back. Feels like a smokescreen with nothing but delays and excuses. The dealership has been outstanding, but at the moment I have lost faith in fca and the Ram brand.

- Wayne, PA, USA

problem #59

Nov 212018

1500

  • 3,500 miles
When driving speeds are in excess of 70 mph steering wheel does not return to center when steering on the freeway.

- San Pedro, CA, USA

problem #58

Nov 192019

1500

  • 9,900 miles
I purchased a 2019 Ram 1500 two weeks ago. I quickly started experiencing power steering failures (unexpectedly), I noticed the ac didn't work, and the mirrors ratchet when adjusted. I had it looked at by a dealership where they fixed the power steering, at least temporarily. Of course we didn't experience power steering problems until me and my family went on a cross country trip. Intermittent power steering failures in unfamiliar area, at night, and in poor weather made traveling in my new truck very stressful. I still don't have power steering and we are getting ready to drive home from thanksgiving on Saturday (in two days). This is extremely dangerous, I've had too many close calls on this trip with power steering re-engaging causing me to serve out of my lane. Please help!

- Pace, FL, USA

problem #57

Oct 122019

1500

  • miles
Lost power steering while backing up a camper trailer

- Land O Lakes, FL, USA

problem #56

Oct 092019

1500

  • 2,200 miles
While steering left, the steering wheel gets hung up, and does return to center without forcing it back to center.

- Gilbert, SC, USA

problem #55

Sep 042019

1500

  • 7,400 miles
While making a slight left turn about 10 to 11 O clock steering wheel is locking up and have to force the wheel to center. Very dangerous in the rain and I could only imagine what would happen in the winter time. I notice it more getting on the on ramp or back country roads with a speed range from 20 to 45 mph. The dealer crown Dodge in greensboro nc says that I need to do a 4 wheel alignment to make sure right and that I have to pay for because its not covered under warranty. Truck has 12160 miles. Code in the system for steering angle sensor. This is unsafe and my truck has been sitting at the dealership for weeks now with no final repair.

- Asheboro, NC, USA

problem #54

Aug 122019

1500

  • 19,000 miles
Steering wheel will stick and not return to center when turning left or veering left at highway speeds and when entering on ramps to highways. This can be a serious safety issue as it takes excessive force to bring the wheel back to center, which could lead to overcompensation and eventually wrecking.

- Melissa, TX, USA

problem #53

Jan 012019

1500

  • 1,000 miles
Steering seems to stick to the left at 40 mph and up.almost sticks at 10-11 oclock..must be forcefully returned to center line.seems to over and under steer needs to be constantly managed.it is dangerous.

- Malibu, CA, USA

problem #52

Sep 122019

1500

  • 10,000 miles
I'm having an issue with the steering on my new 2019 Ram 1500 new body laramie longhorn. I now have 10,000 miles on the vehicle. I noticed this when I first obtained delivery. Most of my driving has been on rather straight roads with a few curves. I'm in Colorado on the East side of the mountains. This week we took a trip up into the mountains. Took some paved back roads and off the interstate driving. Drove about 12 hours. When turning the wheel to the right for a curve in the road, the steering wheel centers correctly, as all vehicles would that are aligned properly. However, a left hand curve at just about any speed, has a catch in it. It will want to continue turning left even after I'm out of the curve. It's as if there's a high spot in a round gear or a tight cog in a gear. I have to put pressure on the wheel to pull it back. I've had the alignment checked. I mentioned something to the dealer after first noticing it, and he suggested the button that will pull back the wheel when the truck wanders out of the lane. But, it will do that when it's in function or when I disable it. The steering, I've been told, is not mechanical but electronic. I know nothing about that type of steering. I've driven trucks all my life, having a class 1 license years ago. 18 wheelers, etc.. I'm 75. Never had this issue with any vehicle. Any advice? I have an appointment with the dealer service department in about 10 days to take it in for a look see. This is dangerous.. my wife could not drive this vehicle. It would freak her out having to pull the steering back out of oncoming traffic.

- Windsor, CO, USA

problem #51

Sep 112019

1500

  • 10,000 miles
I'm having an issue with the steering on my new 2019 Ram 1500 new body laramie longhorn. I now have 10,000 miles on the vehicle. I noticed this when I first obtained delivery. Most of my driving has been on rather straight roads with a few curves. I'm in Colorado on the East side of the mountains. This week we took a trip up into the mountains. Took some back roads and off the interstate driving. Drove about 12 hours. When turning the wheel to the right for a curve in the road, the steering wheel centers correctly, as all vehicles would that are aligned properly. However, a left hand curve at just about any speed, has a catch in it. It will want to continue turning left even after I'm out of the curve. It's as if there's a high spot in a round gear or a tight cog in a gear. I have to put pressure on the wheel to pull it back. I've had the alignment checked. I mentioned something to the dealer after first noticing it, and he suggested the button that will pull back the wheel when the truck wanders out of the lane. But, it will do that when it's in function or when I disable it. The steering, I've been told, is not mechanical but electronic. I've driven trucks all my life, having a class 1 license years ago. 18 wheelers, etc.. I'm 75. Never had this issue with any vehicle. This is dangerous' my wife could not drive this vehicle. It would freak her out. Having to pull the vehicle out of a turn when it's trying to go into oncoming traffic.

- Windsor, CO, USA

problem #50

Sep 072019

1500

  • 2,300 miles
After traveling at highway speeds, approximately 70 mph, for 10 to 20 minutes the steering will stick at around the 1100 to 1000 O'clock position during left hand turns on interstates. If left alone the steering will not realign at the 12 O'clock position and vehicle will continue to veer left. You must manually steer right past a noticeable detent in the steering path to return the wheel to correct position. The longer you drive the more noticeable the sticking becomes and more force is required to bring the wheel back to center. As the force requirement increases the increase of overcorrections occurs. This is quickly becoming very dangerous. Of note is the fact this will not occur below highway speeds even after traveling at highway speeds for 20 minutes. Once you go below 60 the malfunction will not duplicate. This vehicle has had all required recall repairs for ground cable prior to purchase. Maintenance appointment with dealer is set within the week.

- Rio Rancho, NM, USA

problem #49

Aug 262019

1500

  • 12,000 miles
Feels like the steering is sticking when turning left and right when turning.

- Holley, NY, USA

problem #48

Aug 292019

1500

  • 8,000 miles
The contact owns a 2019 Ram 1500. While driving at night, the entire instrument panel illuminated and the power steering failed. The contact was able to pull over as the brakes were malfunctioning. The contact kept trying to turn off the vehicle and the instrument panel indicators kept flashing. After fifteen minutes, the vehicle finally started up and functioned normally while the indicators were still flashing. The manufacturer was contacted and advised the contact to call NHTSA. The dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 8,000.

- Springfield, MO, USA

problem #47

Jul 272019

1500

  • 50 miles
While my 2019 Ram 1500 is in motion, it has a pull / drift to the right. The pull / drift to the right occurs when lightly holding the steering wheel or momentarily letting go of the steering wheel. The pull / drift to the right occurs on all types of road surfaces. The grade of the road does impact the pull / drift as it is exaggerated with a steeper rightward grade, however it will drive straight if the road has a slight leftward grade. With a mild rightward grade, I have to put a little leftward pressure on the steering wheel to keep it from veering right. This occurs at speeds of 10 to 80mph on city streets and highways. If the driver gets distracted for a moment, the vehicle will unintentionally change lanes or pull the vehicle off the road. I have had it serviced and the alignment checked 4 times at corwin Chrysler Dodge Jeep Ram in fargo, nd and they tell me the alignment is within spec and there is nothing else they can do. Tire pressure is equal in all four tires. The service manager states a rightward pull is characteristic of new vehicles. I do not believe my vehicle, nor any anyone else's, should be pulling to the right and potentially causing a motor vehicle crash. The truck should drive straight with the exception of outside influences such as steep road grades, high cross winds, etc.

- West Fargo, ND, USA

problem #46

Mar 012019

1500

  • 31,000 miles
The contact owns a 2019 Ram 1500. The contact stated that the steering wheel made a grinding noise when turned left or right. The failure occurred on a daily basis. The vehicle was taken to golling Chrysler Dodge Jeep Ram of chelsea (1500 S main St, chelsea, mi 48118, (734) 475-8661) four times, but the failure could not be replicated. The vehicle was purchased in may of 2018. The manufacturer was not notified. The failure mileage was 31,000.

- Dexter, MI, USA

problem #45

Aug 152018

1500

  • 1,200 miles
When driving for about one hour when turning to the left the steering sticks and I have to manually bring it to center. It will not return to center unless I turn it to the right. Its entertainment and ive had it into the dealership meny times. This is very dangerous and may lose control by overcompensating for it. I have had all the updates and recalls performed on the truck but nothing has resolved the problem. Doge needs to address this issues asap.

- Afton, MN, USA

problem #44

Jul 302019

1500

  • 630 miles
Steering sticks when in a left turn at highway speed have to forcibly recenter it when coming out of the turn it will keep turning left if pressure on the wheel is relaxed.

- Klamath Falls, OR, USA

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