The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the power steering. There was no warning light illuminated. The contact stated that the steering wheel seized and would not function properly while attempting to make a turn. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 33,000.

- Orchard Park, NY, USA

Loss of power steering.

- Round Rock, TX, USA

Driving the vehicle and out of no where the power steer failed and the steering wheel locked up. Had 3 young children in the car with me and was blocking traffic due to being unable to drive the vehicle. The dealer inspected the vehicle and said it would need a new power steering rack and that he has never heard of this problem before when it-??s all over the internet. The part is not available and it will be a minimum of 30 days with no estimated date. Vehicle has only 62,500 miles and has never been involved in any crash. This issue put my children at risk with no indication it would happen.

- Bethel, CT, USA

Loss of power steering.

- Bush, LA, USA

I was about to make a left turn and the power steering stopped working in mid turn. Luckily there were no cars in the path of travel or behind me because it was so sudden. And I didn-??t have full control of my truck.

- Merced , CA, USA

Driving my [XXX] old son to daycare [XXX] and my power steering quit working. this is very dangerous and I fear for our lives. I have read online that many other people have had this problem and there should be a RECALL!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Berkshire, NY, USA

The contact owns a 2019 Ram 1500. The contact stated that while attempting to make a turn, the steering wheel seized. The contact attempted to turn the steering wheel, but the steering wheel failed to move. The contact veered over to the shoulder where the vehicle remained. The contact called the dealer who confirmed there were no opened recalls associated with the VIN. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 25,000.

- La Porte, IN, USA

The steering rack overheated causing the vehicle to lock up while being driven. Looked issue up online and see this has been an issue and recall for other Ram pickups but Dodge Ram says my truck not covered under recall. I do not drive aggressive nor has this vehicle been used to haul anything heavy. It has 81000 miles on it. Dodge dealership says the electric power steering module has a fault and needs to be replaced but says the module can't be replaced without replacing full rack and pinion steering as well as module for $3000.

- Roseburg, OR, USA

2019 RAM classic with significant wobble /vibration during highway driving between 40 and 80 at cruising speed. Will do similar shaking during acceleration, but not consistently. We have replaced the rims, all 4 tires (the two rear wheels have been replaced twice), the vehicle has been balanced twice, once high speed and once with all 4 wheels. the tires have been balanced as well. The vehicle has gone to several different repair shops trying to troubleshoot the problem. Documents are available upon request.

- Chepachet, RI, USA

In 2023 i replaced the electric power steering box after it seized up while I was driving. I have seen several recalls on this issue for every other year but 2019. The exact same issue exists in my truck. I spent $3500 to replace what should be a recall based on every other recall for this electric power steering that has occurred. The wheel locked in place and prevented me from even moving it from where it was. I was stranded in the middle of Tennessee on a road trip, while living in Arizona. This should absolutely be looked into. Truck was taken to Bristol, TN Dodge dealer. Friendship Chrysler Jeep Dodge.

- Moneta, VA, USA

While driving at low speed in city street, the Sterring wheel became very hard, and error display showed failure, stoped at red ligth and turned truck of on, problema got worse, was not able to drive, with many errors called dealership as I was 2 blocks away, came and helped take truck to dealership and after eview they stated that the issue was battery and all programing lost. 2 months after problem happen again this time only the steering became hard, problem was on off for a pair of days, taken to deaershipl and they advised that the issue was the Pinon and rack assembly(gear) but stated that warranty was out, I find this irresponsible as there was a recall for same year but limited to 200 cars, recall 19V 812, the problem I have is the same, this is a risk since you lose direction control.with out any warning, Dodge should be responsible for this and actually assure that they have fixed the issue with this component, I do not feel secure and repair has a very high cost about 4k dolars

- Laredo, TX, USA

The steering keeps going in and out at low speeds. Then today it completely stopped working. Iwas at gas station and went to drive home and had no steering. I know that 2019 has a recall on steering. But mine is not on list. But it should have been. Thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Pelham, GA, USA

The power steering spontaneously failed today, 4/2/2024, without any warning. I then received a message, "power steering unavailable service required" and the corresponding warning light illuminated. I have called the dealership and explained the issue, but they have not returned my call. I later started the vehicle and everything "appeared" normal. After attempting to drive again, after a short way the power steering failed again. It becomes extremely difficult to turn the steering wheel when this happens. The spontaneous nature and lack of warning of this critical driving component has a high likelihood of causing an accident. It is impossible to properly maneuver the truck in this state. It takes great strength to even maneuver the steering wheel a small amount without the power steering. This can be detrimental if it occurs under the wrong circumstances. My truck is extremely well maintained and serviced regularly. I only have 41k miles on the vehicle.

- Katy, TX, USA

Truck was at the shop for a repair, upon the technician driving the truck when he turned into a parking lot the whole truck shut off, tow truck had to bring it back to the shop, this is a problem in this truck but the VIN doesnt have recall although 15 eps serial #'s are included in a power steering recall.

- Jasper , GA, USA

The contact owns a 2019 Ram 1500. The contact stated while driving at various speeds, the vehicle lost power steering functionality intermittently. The message "Service Power Steering" was displayed. Additionally, the contact stated while driving 45 MPH around a curb, the failure recurred. The contact forcefully turned the steering wheel and continued driving; however, the steering wheel jerked while the power steering became functional again, nearly causing the contact to drive into oncoming traffic. The vehicle was taken to the dealer, where it was diagnosed that the power steering control module had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 120,000.

- Chickamauga, GA, USA

Failure of electric power steering

- Hudson's Hope, Bc Canada, WA, USA

While driving at low speeds and turning normally left or right the dashboard flashes and makes a noise with the statement "power steering unavailable service required." Once the turn is stopped it goes back to normal but happens every time I make a turn. Steering locks up.

- Orlando, FL, USA

The contact's grandson owns a 2019 Ram 1500. The contact stated while her grandson was driving at an undisclosed speed, the tailgate ajar warning light illuminated intermittently, causing her grandson to pull to the side of the road several times. The vehicle was taken to the dealer, where it was diagnosed that the tailgate striker was misaligned. The contact related the failure to NHTSA Campaign Number: 22V904000 (Structure) however, the VIN was not included. Additionally, the contact stated that her grandson had informed her that while driving at low speeds and making a sharp turn, the steering wheel shuddered. The dealer determined that an unknown software update needed to be performed. The contact related the failure to TSB Number: 08-137-21. The dealer charged a fee for both repairs. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.

- Melville, NY, USA

The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning. The vehicle returned to normal functionality, but the failure became a regular occurrence. The power steering warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rack-and-pinion steering system. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) but the VIN was not included. The manufacturer was notified of the failure but did not assist. The failure mileage was 49,000.

- Huntsville, AL, USA

Vehicle makes a grinding noise every other start. I believe this si the rack and pinio might be failing. An even louder grinding noise when making a right turn. Showing sign of a defective Rack & Pinion with shake ride again at high speeds on the highway not constant lately but higher frequency has accured. I noticed there's a recall for the rack & Pinion but it shows that my vehicle is not affected. Please add my vehicle to that recall and or further investigate

- Las Vegas, NV, USA