10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,732 miles

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« Read the previous 20 complaints

problem #218

Dec 202019

1500

  • miles
The 4wd has never worked in my 2019 Ram 1500. I bought the truck in November of the same year, I tried to engage the 4wd with the snow that year and it would not engage. Notification showed service 4wd, I took it to a ram dealer in South Carolina where I worked out of town they had it for two days and they informed me they didn't know what was wrong with it. I then took it to the dealer at home they kept it overnight and installed a new actuator. It engaged the first time and then back to service 4wd. This time was different it stayed in neutral, I turned the emergency brake on and turned the truck off. The dial tried to return to park but couldn't so with the truck off and Ebrake applied I had to have a tow service pick it up and take to the dealer. I then scheduled an appointment with the dealer I purchased it from and they said they updated the software and it was working. I tried to engage the 4wd in the parking lot and it still showed service light. They kept the truck for two days and said a gear in the transfer case was bad and I had to pay $1,000 to fix it. But the same year truck has a recall for the same issue I'm having. I declined the service due to an active recall. About a week later the power steering wasn't working right. When I was doing highway speed and would turn left it was like I had to fight it back into the lane, but only while turning left. I then took it to a mechanic and he said the truck was clearly over steering from the wear marks and that the R&P looked good no leaks but it may be the rack. So I looked at the active recalls and sure enough there is an active recall for the same year truck for electronic power steering and the transfer case but when entering my VIN it says my truck has zero recalls? I really hope something can be done I've lost my job due to cardiac arrest and used my 401k to pay the lein off just to have all these issues. Thank you

- Bristol, TN, USA

problem #217

Oct 302023

1500

  • miles
When I turn a full 90 degree left or right, a message pops up on my dash saying power steering service required for about a second then goes away. Sometimes the vehicle steering will lock up while driving. Sometimes when the vehicle is started the message appear again but goes away after a minute. The error does not show up with diagnostic tools.

- San Diego, CA, USA

problem #216

Jan 092024

1500 8-cyl

  • 44,300 miles
The contact owns a 2019 Ram 1500. The contact stated while driving 70 MPH, the vehicle lost power steering functionality. The contact stated that several unknown warning lights were illuminated, and several messages were including the Service Power Steering were displayed. The contact pulled over and waited before restarting the vehicle, and the vehicle returned to normal functionality. The vehicle was driven to an independent mechanic to be diagnosed. The contact drove the vehicle to a local dealer however, the dealer was unable to diagnose the vehicle. The contact stated that several unknown software was updated. The contact stated the failure persisted and had occurred four times prior. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage was 44,300.

- Davie, FL, USA

problem #215

Jul 172023

1500

  • 54,000 miles
The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering assist. The contact stated that unknown warning lights were illuminated, and messages were displayed. Additionally, the windshield wipers activated independently. The contact pulled over and waited before restarting the vehicle. The vehicle was driven to a local dealer however, the dealer was unable to diagnose the vehicle successfully. The dealer had made repairs for the failure previously. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 54,000.

- Ishpeming, MI, USA

problem #214

Jan 192024

1500

  • miles
The backup camera started getting very foggy, overly sensitive to lights at night making it very blurry. I bought an aftermarket camera as a direct OEM replacement which works fine, however the onboard Uconnect 12" display will not allow me to turn back on the backup guidance lines over the video for the aftermarket camera on the display. I put the original camera back on, sometimes it has a horrible picture, sometimes just a fog and rarely good quality but either way the guidance lines do show clearly even when the camera's image is horrible. I put the aftermarket camera back on and it would not display or allow me to turn on the reverse backup guidance lines. Did they build in a feature that doesn't allow aftermarket part to be used in the software? From my understanding that would be illegal.

- Linden, NJ, USA

problem #213

Dec 292023

1500

  • miles
I just picked up a 2019 Ram 1500 classic tradesman and two weeks after my power steering started to go in and out. And now it doesn't work at all. I call the dealer and they said it's not on the recall list, but it's the same problem that the recall was for. They gave me a price to replace the steering gear. I only have 33,980 miles on this truck.

- Claymont, DE, USA

problem #212

May 012023

1500

  • miles
While the vehicle is running is hard to turn left and the steering wheel got stuck turning left at any speed..!!! This problem happens very frequently sense the date of purchase..!! The vehicle currently has 100541 miles

- Murfreesboro , TN, USA

problem #211

Jan 152024

1500

  • miles
The vehicles power steering goes out. The wipers turn on automatically. The lights on the dashboard flicker. The battery voltage keeps dying. The message dash starts to go crazy and everything starts to say something is wrong. I was driving on interstate 95 when all power steering went causing me to lose control of the truck. I almost crashed. A car shop did inspect it but could not figure out why this was happening when I showed him the footage I took of the truck when this happened.

- Edgewater, FL, USA

problem #210

Nov 102023

1500 8-cyl

  • 105,000 miles
The contact owns a 2019 Ram 1500. The contact stated while driving at approximately 5 MPH and making a left turn, the steering wheel became extremely difficult to turn. The contact pulled off the roadway. The contact observed a steering wheel with an exclamation point illuminated and a message to take the vehicle in for service was displayed. The contact stated that as he stopped, with the engine on, the warning lights turned off and the steering functionality returned. The contact stated that the failure was intermittent but had occurred several times and always at slow speeds while turning. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and determined that the failure was related to NHTSA Campaign Number: 19V812000 (Steering). The failure mileage was approximately 105,000.

- Lafayette, LA, USA

problem #209

Dec 052023

1500

  • 49,900 miles
The contact owns a 2019 Ram 1500. The contact stated while starting the vehicle, a message indicating that the power steering was off was displayed temporarily. Additionally, the contact stated that while her son was driving at various speeds, the vehicle lost power steering functionality, and the steering wheel was pulling to the left. The contact stated that the failure had occurred with oncoming traffic, nearly causing a crash. The contact stated that the failure had been recurring intermittently while driving at slow speeds. The contact stated that each time the failure occurred, her son pulled to the side of the road, turned off and restarted the vehicle, and waited until the power steering became functional. The contact's son then continued driving; however, the failure recurred intermittently while driving. The vehicle was taken to the dealer, where it was diagnosed that the steering rack assembly needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 49,900.

- Bigelow, AR, USA

problem #208

Dec 162023

1500

  • miles
When the truck is at low speeds, the power steering will occasionally stop working. If it does not come back on after a moment or two, i can put the car in neutral, which sometimes kicks it back on. I noticed this started happening after i had my truck in tow mode, but that could be just a coincidence.

- Eugene, OR, USA

problem #207

Dec 152023

1500

  • 43,000 miles
The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, he became aware that the electric power steering was not functioning properly. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 43,000.

- Ballston Lake, NY, USA

problem #206

Nov 292022

1500

  • miles
I have been experiancing power steering failure on my 2019 Ram 1500 (21,000 miles) vehicle at random times since the end of November 2022. On 12/13/22 it was dropped at a Dodge dealership in Queens NY where they had my vehicle for seven days and I was told it was because of my battery and they installed and charged me for a new one. That was some help but it did not resolve the problem completly and it continued to happen all though less frequently and with time it progressively got worse. On Febuary 14, 2023 I droppped the vehicle at a Dodge dealership in Nanuet NY and there diagnosis was the steering box needed replacement at a cost of $3600. The vehicle was brought back to the Queens dealership (this is the area where I work and is more convienant for me) and the steering box was replaced to NO AVAIL, the problem still exists. To say the least I am putting myself and other motorist on the road in EXTREME danger because when that electronic steering goes out it is near impossible to steer this vehicle and I have no other options to get to and from work. So $4000. plus and no one can resolve this issue and I reached out to Chrysler Corporate and they are basicly telling me to bring it back to the dealership for help, which I have done on three occasions and I have gotten NO WHERE.

- New City, NY, USA

problem #205

Nov 202023

1500

  • miles
My truck got hit in the front right, including the front right wheel that had a fairly high impact, alloy wheel is bent in one section (see attached photo). After that impact I was not able to steer or apply the breaks. The steering wheel would not move either direction no mater how much force I applied. On top of that, the brake pedal was rock solid and no matter how much force I applied, I could not get the truck to slow down. So I was a passenger and had no control over the truck. We ended up hitting a car parked on the right side of the road (front right wheel was deformed and kept pulling us to the right instead of going straight). After the truck was towed, the people in the tow yard started the truck up and were able to drive it and use the steering and the brakes. So the problem I experienced after the initial hit was not permanent. Is it too much to expect the steering and the brakes to work after a hit to the front right wheel?

- Carmel, CA, USA

problem #204

Nov 102023

1500 8-cyl

  • 107,000 miles
The contact owns a 2019 Ram 1500. The contact stated that while the vehicle was parked, he attempted to turn the steering wheel; however, the steering wheel was locked. There was no warning light illuminated. The vehicle was towed to the residence. The dealer was notified of the failure and informed the contact that a fee would be charged for a diagnostic test and repair because the failure was not covered under warranty, and the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 107,000. The contact stated that they that have no complaints and the defect is not on their vehicle.

- Lebanon, IL, USA

problem #203

Apr 012023

1500

  • 167,000 miles
The contact owns a 2019 Ram 1500. The contact stated that while driving 65-?"70 MPH, the steering wheel was tight while turning. Additionally, while driving, the power steering became inoperable. The contact stated that water was entering the steering column, which caused the steering to disengage. The contact stated that the service power steering light was illuminated. The local dealer was contacted, who informed the contact that there were no associated recalls. The vehicle was not diagnosed or repaired. The contact stated the failure was like NHTSA Campaign Number: 19V812000 (Steering). The manufacturer was not contacted. The approximate failure mileage was 167,000.

- Winnie, TX, USA

problem #202

Oct 282023

1500

  • miles
Electrical system failed. A new battery was installed 1 month ago and on 10/28/23, I went to start the truck and it hesitated but started up then I lost power and it would not start again. I had it jumped and the service auto start/stop light, check engine and battery light came on. I pulled out from work and the engine hesitated. After proceeding over an overpass, I went to make a left hand turn onto the highway and a message came up indicating the power steering system had failed, the emergency brake came on and I again experienced a loss of power. I was able to get it to the side of the road on the on ramp where it shut down completely and had to be towed. Due to the loss of power steering, I was almost hit by an oncoming vehicle headed in the opposite direction. The engine also hesitated after starting, the RPM's were spiking to 4K every few seconds and it was producing a clicking sound before my initial departure. The vehicle was towed to Moyer Ram in Lebanon, PA pending an evaluation. In the past, this vehicle was in the shop 4 times for almost getting me in an accident as the vehicle would lose speed and the RPM's would spike and slow the vehicle down to less than 30 miles per hour. This happened several times and despite a dispute pursuant to the lemon laws and multiple videos showing what was happening, they ruled against replacing the vehicle. At one point on a local interstate, while traveling over 65mph's, it was like it slipped into neutral, I lost speed rapidly and was almost rear ended by a tractor trailer. I still have that problem 1-2 times/month but they will do nothing about it and the mechanic couldn't replicate the problem while the dealer had it. Bottom line is I do not feel safe in this vehicle and it's an accident waiting to happen.

- Gettysburg, PA, USA

problem #201

Oct 092023

1500

  • miles
Electric power steering service causing safety issues due to no power steering! Lost power steering on highway during rush hour and dealer won't cover it. Out of warranty.

- Inkerman, PA, USA

problem #200

Dec 312018

1500

  • 400 miles
The contact owns a 2019 Ram 1500. The contact stated while driving 65 MPH, the steering wheel locked up. The instrument panel also turned off inadvertently. The vehicle became unresponsive, causing the contact to drive off road. The contact was able to get the vehicle started after removing and replacing. There was no warning light illuminated. The vehicle was taken to a dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 400.

- Willis, TX, USA

problem #199

Oct 012023

1500

  • miles
When turning to left vehicle will say power steering unavailable and stop working intermittently and the rear end howls.

- Hot Springs, AR, USA

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