10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 2,387 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Both driver and passenger side visors have broken at the hinge causing the visor to hang or fall unexpectedly, impairing visibility. Passenger side broke at approx 37000 miles, driver side broke at approx 43000 miles. When driver side broke, vehicle was in motion and driver flipped visor down to shield the sun. Visor hinge broke causing driver to become both startled and sun blinded, nearly causing an accident.
- Hudson, OH, USA
The drivers side sun visor will break loose in its mount and drop into the drivers line of vision without warning if the right holder is not engaged. It dropped on me while turning westward onto the evening sun. It completely blocked my view of the road and oncoming traffic. I had the visor open and hanging low as possible due to the evening sun.
- Sherman, TX, USA
This incident happened to me yesterday afternoon around 3pm in Syracuse. The rear heated/slider window exploded when driving causing glass to shatter outward from the cabin. I pressed the breaks when I heard the explosion and was fortunate no one was in front because there was ice on the road. Shattered glass was propelled outward but no vehicles were behind me, i was doing 50 on a 55, weather conditions were not great: 20 degrees and snowing pretty bad. I called the a dealership in Syracuse and they said they don't provide warranty to glass and to call the insurance. The insurance referred me to a shop in Syracuse (Safelite). The shop took me in and covered the area with a plastic wrap and told me that the glass won't get in unit l 5 days due to glass shortage. They also said they had a Chevrolet Silverado and a Ford F150 with the same issue during this week. They mentioned that all of them had one thing in common; rear defrost/heated, motorized slider window. The shop suggest to only use the defrost for a short period of time. That if the rear defrost stays on a prolong time it could heat the glass to extreme temperatures causing this scenario. I was never briefed on this procedure nor does my user manual i dictate such thing. Upon checking online I noticed that this has happened a lot, not only the rear window but the sunroof as well (no defrost option). I worry about glass particles falling into body parts of the passengers or potential debris hitting other cars behind you. I have an appointment for Wednesday to get the rear window replaced in a Safelite shop in zip code area 20678 and have to pay a deductible of $250 for something that I was not negligence. I think these are manufacturing defects, nothing hit the glass and scared the heck out of me. I'm lucky I didn't collide with anyone when I slammed the breaks.
- Prince Frederick, MD, USA
Driver side sun visor unexpectedly failed causing a visibility safety concern. The plastic holder for the sun visor broke at the base thus failed to hold the visor in place. The driver sun visor only see normal usage, pulling out and in and sliding back and forth. There were no excessive force and/or coercion. This is simply a bad design. This is a brand new truck with 13000 miles on the odometer. If this would happened during high way driving, it would have a catastrophic effect.
- W Melbourne, FL, USA
Worping of the drivers mirror. A bit waving. No recall found.
- Mount Union, PA, USA
Water leak on sliding rear window/back of cab
- Aston, PA, USA
Plastic rear window surround frame crack.
- Staten Island, NY, USA
A crack has appeared on the top plastic frame of my rear window and noticed moisture starting to seep through. I noticed the moisture after my truck being parked in my driveway during some rain. Truck only has 13K miles on it.
- Aubrey, TX, USA
Sunroof exploded while driving on an interstate. There were other cars around but vehicle directly in front of me was not close there was not any sound like something striking the vehicle. It sounded more like a shotgun blast and then broken glass and wind noise sounds. The vehicle is equipped with a panoramic sun roof, but only the sliding portion is busted.
- Moore, OK, USA
The HVAC does not properly seal causing constant cold air to flow through the defroster. Being in Florida, this causes the windshield to constantly fog up with condensation limiting my forward field of view. This happens more frequently at night and in the morning. It does happen throughout the day as well no matter what the conditions are outside.
- St Augustine, FL, USA
The A/C will always blow cold air on the windshield regardless of mode. This causes the windshield to fog on the exterior side leading to poor visibility.
- Charlotte, NC, USA
My brand new 2020 Ram 1500 laramie sport is equipped with tilting down driver/passenger side mirrors when in reverse. The problem is when they tilt down, they tilt down so far that it is out my view. I utilize this feature for backing into my garage, on side on my boat, where space is very limited. I actually have inches on both sides of the truck. After spending big money on my new Ram 1500 2020 laramie sport, I expect all of it's features to perform as described, and expected. After talking with the salesman who sold me the truck, he explained this is a known problem in the Ram community on these new 2020 vehicles. Knowing this, it frustrates me even more that I was never informed of this information prior to making the purchase. This problem should be fixed immediately.
- Thibodaux, LA, USA
- San Diego, CA, USA