10.0

really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
7,265 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #82

Feb 032025

1500

  • miles
My MGU (special name for alternator on Ram E-Torque) went bad. Starts out as grinding noise (no check engine light yet) then shortly after - total failure. Mine has total MGU failure with check engine light on and voltage warning lights to. I have a an appointment on Feb 12 2025 to replace it. They said it-??s going to take about 45-90 days for a replacement part. When failure of this part happens the bearings go first, with a possibility of fire risk, in my opinion. Metal grinding on metal creates friction then fire-in my opinion. I researched and talked to some parts managers at ram dealerships. The MGU is a joke. Everyone of them will fail prematurely. Look into this please. There are 5000 MGU units supposedly being produced and shipped out across the country. Those are being shipped out very slowly when available. Nothing fast about these replacements. And lastly, apparently Ram has decided to not make the etorque available on the V8 engines anymore. Only the V6 engines have them.

- Andover, MN, USA

problem #81

Feb 032025

1500

  • miles
When slowing down for a stop the transmission will shift into neutral and a warning will pop up on display -??shift to park then desired gear-?? this is happing on my 2020 ram and my sons 2019 ram but the dealer says there is no fix. I checked online and it looks like it-??s happening a lot.

- Revere, MA, USA

problem #80

Dec 282024

1500

  • miles
I already sent one, and forgot the pictures, pictures included this time

- Clarksville, TN, USA

problem #79

Dec 282024

1500

  • miles
The DPF got so hot in a matter of a few miles (8 minutes driving) it blew a hole in it, and melted all the wiring under the truck, caused the engine to stop, automatically locking all the doors (thank God my child and husband had stopped and were out) before this happened.

- Clarksville, TN, USA

problem #78

Jan 212025

1500

  • miles
Vehicle had a temporary shutoff when doing a rolling stop. The vehicle temporarily lost power when decelerating to the stop sign at 5-10 MPH, then starting again as I began to accelerate. Can not replicate problem again.

- Elgin, OK, USA

problem #77

Jan 152025

1500

  • miles
As I was backing out of my drive way my power steering stopped working and has been hard to turn the wheel. I moved the steering wheel up and down and it started working again, and then the next day it went back to no longer working.

- Athol , MA, USA

problem #76

Jul 102024

1500

  • miles
My screen is delaminating on a 4 year old vehicle. This should not be happening and was told by my local Dodge dealership that it is not covered under a warranty, nor my extended warranty or a recall. This is poor manufacturing. My vehicle does not sit in direct sunlight.

- Mabank, TX, USA

problem #75

Dec 242024

1500

  • miles
complete engine failure driving on hiway in 65mpr traffic.. it was a sudden total stop no power no control. after 30 sec. or so i pushed restart button stepped on gas, no error code was shown but restarted. we were almost rearended as busy traffic going that speed. this has happened twice before. after taken to a chrysler dealership on DEC.30,2024 and a diagnostic run they could find no issue so we were given no answer. they could not offer any other advice. this situation could be a lethal issue. we could have been in a horrible accident. we would appreciate anything you could do for us. we are affraid to drive this and only 50thousand miles on this truck, which we bought new. We are not mechanics and only can think this is a electrical failure.Please help us. we think another vehickle should be given us. This is a 2020 ECO diesel 30L engine 1500 Dodge Ram 4X4

- Hollister, MO, USA

problem #74

Feb 012023

1500

  • miles
Brake warning lamp is on for low fluid but fluid is okay. Electronic stability control not functioning.

- Augusta, GA, USA

problem #73

Jun 132022

1500

  • 107,000 miles
The contact owns a 2020 Ram 1500. The contact that the vehicle was taken to the dealer due to an electrical failure. The contact stated that the 12-Volt battery had been replaced three times, and the taillight bulbs and front headlight low beam bulbs were replaced several times. The contact stated that when the vehicle was diagnosed by the dealer for the electrical failure, the contact was informed that the front differential seal had failed and was allowing water to leak into the differential, causing the differential to rust. The vehicle was not yet repaired. The manufacturer was informed of the failure. The failure mileage was approximately 107,000.

- Brookline, NH, USA

problem #72

Oct 102024

1500

  • 110,000 miles
The contact owns a 2020 Ram 1500. The contact stated while driving approximately 40 MPH, the dashboard and infotainment screen intermittently darkened, and the key fob was inoperable. Additionally, the vehicle failed to shut off as needed. The failure had occurred on several occasions. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was discovered that there was an issue with the electrical system; however, the independent mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 110,000.

- Snellville, GA, USA

problem #71

Nov 222024

1500

  • miles
Push start button failed during highway driving and cause the engine shut down /lost power After dealer checked: they said: - the push button stuck - air damp cannot close - CV Axis loose (safety concern) The truck is less than 5 years and only 69K miles. The quality of the truck is not realiable.

- Lapeer, MI, USA

problem #70

Oct 032024

1500

  • miles
Left turn signal does not self cancel at times. This is an intermittent problem.

- Houston, TX, USA

problem #69

Sep 052024

1500

  • miles
UNKNOWN GOT IN THE TRUCK, started it and it idled for about one minute, then every single light or electronic started flashing, with the pace of the hazard lights, which the hazard lights stayed on, no matter how many times I pushed the hazard buttons, and the horn was blowing lightly also, about 2 minutes of this, I turned the truck off, came out the next day and it was completely dead, no electricity at all! Charged battery( which is new by the way) and it fired right up! But now it-??s extremely sluggish, missing and jerking, the electronics in these are garbage! Looks great but who wants something that is advertised Wi-Fi available!! Ha not on the 2020 models!!! I-??ve got the big screen! Call att, they say there-??s an issue with ram, so I-??m not happy! And this the only vehicle I have to transport my family

- Essie , KY, USA

problem #68

Sep 052024

1500

  • miles
While driving from Abilene, tx to Houston, tx on [XXX] my vehicle displayed intermittently several warning message. The first message said idle-stop was unavailable and lasted for about 30 minutes. The second message was displayed in red and stated the electric steering was inoperative and lasted for about 10-30 seconds and it was definitely harder to turn the steering wheel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Abilene, TX, USA

problem #67

Jun 052021

1500

  • miles
The vehicles, multimedia hub fails in hot weather, not allowing connections from the phone for Maps and CarPlay/androidauto. I have had the media hub replaced two times under warranty and the issue never resolves. Public forums show similar complaints from other drivers of the same make and model.

- Scottsdale, AZ, USA

problem #66

Jul 202024

1500

  • miles
Power steering going out intermittently while driving

- Summerville, SC, USA

problem #65

Mar 132024

1500

  • miles
While stopping at a stoplight truck turned off shifted to park and applied parking brake. This has happened on two separate occasions. The second time was while in a drive-through. It was also tried to shift into park when taking corners at low speed where I had almost come to a stop before proceeding.

- Clinton, IN, USA

problem #64

Jul 102024

1500

  • 51,000 miles
The contact owns a 2020 Ram 1500. The contact stated while driving 25 MPH, the message "Side Mirror Sensors Unavailable - Service Required" was displayed. The infotainment system screen display turned black; the defroster engaged to high temperature while the A/C system became inoperable. Additionally, the contact stated that the windows failed to roll down while engaging the power window switches, and the front driver's side seat was unmovable. The contact stated that the failure recurred intermittently and lasted approximately 5 minutes. The contact stated that she suffered from chronic obstructive pulmonary disease (COPD) and the failure was a significant safety risk. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 51,000.

- Howards Grove, WI, USA

problem #63

Jul 052024

1500

  • 55,000 miles
The contact owns a 2020 Ram 1500. The contact stated the tailgate failed to open with the key fob. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 55,000.

- Cleveland, OH, USA

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