10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
4,178 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #10

Sep 012020

1500

  • 966 miles
Vehicle has consistent throttle input response lag. When applying throttle from a standstill there is a 1 to 1.5 second lag before the engine revs. The same lag occurs when but can last up to 3 seconds when attempting to increase acceleration from any given rolling speed. This is incredibly dangerous as it makes the simple and frequent challenge of crossing an intersection and/or overcoming slower traffic impossibly difficult to accomplish safely and without drama/stress. Delays in response cause the drivers to second guess their decisions and actions. The result will either be to lift off of the throttle (at which point the vehicle may decide to accelerate partially) or to take their eyes off of the road/traffic and check the instrument panel (at which point the vehicle may then decide to accelerate). If there is oncoming traffic, pedestrians or other obstacles, this can result in a major accident, injury and/or death.

- Warminster, PA, USA

problem #9

Aug 302020

1500

  • 7,230 miles
The right turning signal indicator will randomly operate without being manipulated. The signal can not be turned off easily. Sometimes turning the control to the left signal position will turn off the indicator. Sometimes randomly manipulating the control through its mechanical limits will turn off the indicator. There is no logic or obvious vehicle condition that causes this random operation. I think it's an issue with interference with other vehicle wifi systems in close proximity interfering with my vehicle bus control systems. This is a sporadic issue and only happens while the vehicle is in motion on the road in traffic.

- Waterford, MI, USA

problem #8

Jul 152020

1500

  • 40 miles
Sos does not work and dealership and fca state this is not a safety issue. The point of the sos is to allert authorities of an accident. Also I am unable to use the app as intended. Dealer stated they are waiting for a patch to be developed in order for this to work. No time frame and not many vehicles affected

- Red Lion, PA, USA

problem #7

Aug 062020

1500

  • 850 miles
The contact owns a 2020 Ram 1500. The contact stated that while driving, she saw indicator lights on the instrument panel which stated that the auto stop and start torque systems were unavailable. The engine and battery warning lights were illuminated. The electrical system failed and truck shut-off. The contact pulled the vehicle over to the side of the roadway. The contact had the vehicle towed to stone's Chrysler Dodge Jeep Ram (615 S yellowstone hwy, rexburg, id 83440 208-497-5121). The contact was informed that the part of the motor generator unit to fix the vehicle was on backorder and there was no eta on when the vehicle would be repaired. The manufacturer was reviewing the case. The vehicle was not repaired. The failure mileage was 850.

- Nampa, ID, USA

problem #6

Jul 112020

1500

  • 530 miles
The 2020 Ram 1500 experienced while driving a "data bus failure". this failure caused the vehicle to loose power steering, brakes, ramdom instrumentation displays, wipers to come on, headlights to come on and off. Intermitant loss of trottle control. Happened 4 separate time. Had shop on 3 of the 4 times indicate a bad battery, asb modules and PCM module. Currently they are trying to identify a bad transmission control module as the problem. Total mile 530 and only had the vehicle for 50 days. Had to be towed twice to the shop and the other two time it happened with in a mile of the dealer. It spend about 20 days in the shop already.

- Newalla, OK, USA

problem #5

Jun 112020

1500

  • 1,150 miles
2020 Ram 1500; etorque system issues shutting truck off twice now. Kills battery and the truck. My truck has 1400 miles on it and the part is on national back order, no loaner vehicle; unknown repair time. Truck failed both times with trying to remote start the vehicle it shuts right off. The.N when trying push start the battery light comes on with check engine and battery voltage low on information system.

- Hanover, PA, USA

problem #4

Jun 122020

1500 8-cyl

  • 4,622 miles
While stopped at light when I began to accelerate making a left turn the transmission wouldn't shift out of first gear. This is dangerous should you need to quickly move car out of way. Car went up to 5000 RPM before I release the gas and proceeded to side of road. Dealer couldn't duplicate, I asked them to flash the computer and they refused, saying any updates would be over the air. Which is not true. Truck is supposed to be equipped with tailgate ajar warning light, it is in manual and on my build sheet. Dealer tells me that its not. So there not putting in the correct equipment. This is dangerous since I had 2017 Ram that tailgate opened while driving before recall!!

- Lynbrook, NY, USA

problem #3

Jun 012020

1500 8-cyl

  • 1,900 miles
I was driving in the highway at 65mph while steering power shut off and warning on dash came on saying power steering was disengaged. I pulled off the highway shut vehicle off checked under hood and nothing. Got back on vehicle started it and warning had gone away and steering was ok. Drove for about 10 miles and it happened again. I was told to drive vehicle to dealer and they said it was a problem with the battery. Vehicle was in shop for a day. They called and said problem was fixed. I left the dealer, drive 40 miles and it happened again. Took it back. And now they don't know what the problem is. Very unsafe vehicle. Power steering goes off randomly. Im glad I didn't have my family with me. Truck is very hard to control with no power steering. I also noticed while driving to the dealer the instrument panel would go dim and then back to normal.

- Anthony, TX, USA

problem #2

Mar 262020

1500 6-cyl Diesel

  • 120 miles
Vehicle continually has a dead, -dead- 0 volt battery overnight. Started its 1st week home and has repeatedly happened half a dozen times randomly since. Fully charging the battery takes all day. The battery has probably taken permanent damage. I have to carry a 1000 amp jump box at all times to have reliable transportation. Draining a agm 85 ahr battery dead flat in a few hours ia a major problem and a potential fire hazard. There is no shortage of similar complaints on the internet https://5thgenrams.com/community/threads/dead-truck-class-action-lawsuit.17342/ https://5thgenrams.com/community/threads/how-many-times-have-you-had-A-dead-battery.17149/

- Vero Beach, FL, USA

problem #1

Nov 132019

1500

  • 737 miles
On November 13, 2019 at 6:00pm pst while traveling 70mph westbound on interstate 90 at the SR18 interchange the vehicle experienced multiple serious safety defects and major systems failures due to loss of electrical power. Light conditions were nighttime, traffic was light, weather was clear. Electronic failure messages began to appear on instrumentation panel approximately 20 minutes prior to the total electrical failure: Navigation, stop/start, climate control, uconnect, sirius radio, adaptive cruise all ceased function with no driver ability to control these systems well prior to the total shutdown. At total shutdown, with the vehicle still traveling at 70mph, the following additional events simultaneously occurred: 1.total failure and complete loss of power steering, 2.total failure and complete loss of power brakes, 3.total failure and complete loss of headlights, turn signals, and hazard lights 4.total failure and complete loss of all dashboard and U connect instrumentation, 5.total failure and complete loss of all steering column and dashpanel controls 6.total failure and complete loss of adaptive cruise control, 7.total failure and complete loss of electronic lane assist. 8.total failure and complete loss of electronic parking brake this ended with the vehicle being safely pulled to the shoulder of the freeway. When stationary, the vehicle lost nearly all power; there was just enough remaining power to randomly illuminate displays and uconnect in arbitrary flashes; giving the dashpanel the appearance of a nightclub. The vehicle was then towed to the selling dealer.

- Mercer Island, WA, USA