10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
9,411 miles

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« Read the previous 20 complaints

problem #24

Feb 142022

1500

  • miles
My truck randomly stalls. Sometimes from a stopping position, sometimes at slow speeds. I have taken it to the dealership and they keep saying they can not replicate the problem and they know nothing about this issue despite the fact if you google it, you will see forums full of people having the same issues and the dealerships giving them the same runaround. Today, I almost got broadsided because it completely died when I was pulling out. The other truck had to lock up their brakes and swerve to avoid hitting me in the drivers side which would have caused a major injury to myself. This truck is not safe to drive, yet the dealership keeps telling me their is nothing they can do and I am forced to continue to drive it. I know several people have reported this to your agency also, yet their still is no recall.

- Chandler, AZ, USA

problem #23

Feb 142022

1500

  • miles
At a speed of 45mph, my truck completely shut down. No power on anything. I was able to pull off the road and come to a stop; power brakes and steering were not operable. Once stopped, the truck would not start. "Push to Start" indicator on dash did come on, but the brake pedal was stiff and the push to start button did nothing. Got out of the truck, exterior door lock button was inoperable and both key fobs did nothing. Had to have the vehicle towed.

- Erie, CO, USA

problem #22

Feb 112022

1500

  • miles
Pushed accelerator after a stop sign, heard a pop and immediately lost power and the check engine light came on. Coasted to a parking lot nearby and parked. Discovered the transmission cooling line disconnected spontaneously causing a catastrophic failure. Transmission fluid exploded all over the engine manifold and underneath the vehicle. Smoking ensues. Extremely dangerous to me as I had to power to the vehicle. If traveling on an interstate going highway speeds likely would have been put a great risk personally and to other drivers. Problem confirmed at the dealership after towing. Thought the connection was not made secure at the factory. Only indication after failure of component.

- Lexington , SC, USA

problem #21

Nov 042021

1500

  • 57,000 miles
The contact owns a 2020 Ram 1500. The contact stated while moving from a complete stop, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the battery replaced. The battery was replaced however, the failure recurred. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 57,000.

- Yatesboro, PA, USA

problem #20

Oct 012021

1500 6-cyl Diesel

  • 27,000 miles
The contact owns a 2020 Ram 1500. The contact stated while coming out of a stop when the vehicle stalled randomly. The contact stated that the check engine and service automatic throttle control module warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the fuel injectors replaced. The vehicle was repaired however, the failure persisted. The manufacturer was informed of the failure. The contact was awaiting a response. The failure mileage was approximately 27,000.

- Pasco, WA, USA

problem #19

Oct 172021

1500

  • miles
Operating the vehicle at 35mph on a standard city street in Tucson, Az - River Rd. The vehicle flashes a system failure warning and then shuts off all power to the truck. This results in the transmission being thrown back into park and the driver having zero control over the vehicle. There are multiple online reports of this being fairly common on 2020/2021 Dodge Rams. The vehicle is being returned to the dealer, even if it is a minor issue it is a huge safety issue. I had zero control over the vehicle once the warning flashed. The abrupt loss of power and being thrown into a skid with no control is terrifying. Luckily there was no traffic. It is being returned and according to the dealership it will be investigated. Prior to that brief safety warning the truck had operated perfectly fine with no issues all day long with over 200miles logged for the day.

- Tucson, AZ, USA

problem #18

Sep 142021

1500

  • miles
On September 14, 2021 I was leaving work, started truck and backed out of parking spot. I had drove off and upon making a left turn the truck went into a stall, screen flashed "place vehicle in park before starting" and then immediately came back on, I did not come to full stop or have to hit the "start" button. I continued driving and the issue has not happened since. The vehicle had over 1/2 tank of gas (89), temperature was in the 90's (Florida) and has no engine modifications. This was concerning for a new vehicle so I looked further into this and discovered that has been happening quite a bit with this particular version of this truck (eTorque). If the vehicle had fully stalled while pulling into traffic, it could be very dangerous. The most troubling aspect is that no engine code or warning light came on regarding the issue. I'm not sure how a late model vehicle with this amount of technology can almost stall and leave no details of what caused the problem and alert the driver.

- Wellington, FL, USA

problem #17

Jul 112021

1500

  • miles
Vehicle engine shuts off unexpectedly while in operation. Can happen in any condition: idling, accelerating, cruising or coasting. If at a slow speed (less than 5mph) vehicle activates emergency breaking then shifts itself into park. Can happen WITH or WITHOUT -€œAuto Start/Stop-€ being activated (fuel saver). When emergency breaking enacted, I-€™ve almost been rear-ended by trailing car. This issue has been reported on driver forums.

- Oklahoma City, OK, USA

problem #16

Oct 232020

1500

  • miles
Hello iam contacting you guys regarding my 2020 Ram 150@ the issue first started in October of last year I was driving down to the bronx and when I came to a complete stop oil pressure low mil came on and loud noise coming from engine I got scared and replaced oil with a aftermarket it did not solve the problem and I immediately called roadside assistance and had truck towed to dealer once they took it in they found the oil filter and immediately blamed me for it and said that the engine seized and I would need 15,000 to replace I feel like this is not right I understand I placed my hands on the truck but this was after the issue happened I don't believe a brand new truck with 7,500 miles should be going thru this

- Wallkill, NY, USA

problem #15

Jun 012020

1500

  • 2,000 miles
Vehicle emits a strong vibration in 1800-2000 RPM at every gear and speed when the engine is under load. The vehicle does not vibrate at this RPM range in park or neutral. Vehicle emits vibration through driver steering wheel, gas pedal, floor, and seat. Vibration also felt in passenger floor. Vibration causes booming, sounds in the cabin that are uncomfortable. Vibration is increased when in 4WD auto vs 2wd and 4WD high. Vibration is at its loudest at cruising speeds on highway when in the affected RPM range. Fca is unwilling to address the vibrations of the vehicle and refuses to diagnose and repair. Vehicle is described as "operating as designed" and this is a "characteristic of the vehicle" from fca customer service representatives and technicians/engineers. Vibrations causing headaches and nausea due to general discomfort of the cabin vibration. Issue did not exist upon purchase of vehicle, but rather developed after roughly 2000 miles.

- Mount Pleasant, MI, USA

problem #14

Aug 202020

1500

  • 9,450 miles
High levels of copper in the oil. Veh. Has 20,400 miles on it. Three consecutive oil changes with oil analysis performed. Bearing failure occurring, oil pressure has dropped 4 psi.while driving freeway speeds. Psi as low as 28 at idle....

- Bullhead City, AZ, USA

problem #13

Dec 082020

1500

  • 5,000 miles
While driving my 2020 Ram 1500 laramie with only 5K miles on the odometer, I stopped behind a school bus. The truck's start/stop feature activated as it normally does and the engine shut off. I pressed the dashboard button to de-activate the start/stop feature for the remainder of the trip. When I did this, a loud electrical spark sound occurred and the truck completely died in the roadway. All power was lost, I could not even activate the hazard lights. There was a strong odor of something burning in the cabin. No smoke was visible, though. I had the truck towed to my dealer to be diagnosed and I am awaiting their phone call with that info.

- Marshfield Hills, MA, USA

problem #12

Nov 142020

1500

  • 14,000 miles
The contact owns a 2020 Ram 1500. The contact stated that while driving with the driver's and the passenger's side rear windows rolled down, the vehicle shook violently as if the tires were off the ground. The contact stated that with passenger's side rear windows rolled up, the shaking stopped. The contact pulled over and inspected the wheels but found no visual failures. The contact stated that the failure recurred after resuming driving. The contact mentioned that his step-dad had the same vehicle and experienced similar failures with the rear windows rolled down. The contact stated that there was an error in the dynamic design flow with similar 2020 Ram 1500's. neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 14,000. The VIN was not available.

- Port Huron, MI, USA

problem #11

Sep 012020

1500

  • 10,587 miles
Truck fails to properly accelerate creating dangerous moments when attempting to pull into traffic.problem seems to occur more frequent in warmer weather but is occurring more frequently as mileage accumulates. This issue did not occur in the first 3-4000 miles. But now occurs quite frequently. When it happens the accelerator is fully depressed with extremely slow engine acceleration. The first experience with issue a service electronic throttle warning displayed. The cel set at that time cleared by itself. Dealer has been unable to determine cause. This problem seems like it is engine & boost management related.

- Simpsonville, SC, USA

problem #10

Sep 192020

1500

  • 1,950 miles
While backing up an inclined driveway onto a busy road the rear braking assist activated without cause, shutting off the engine, leaving me exposed to oncoming traffic. We were able to restart and pull back into the driveway so there was not an accident but it was a very dangerous situation.

- Essexville, MI, USA

problem #9

Mar 012020

1500

  • 8,000 miles
The contact owns a 2020 Ram 1500. The contact stated the vehicle failed to start intermittently. The contact stated that several days later, the vehicle started as designed. The contact took the vehicle to bay Chrysler Dodge Jeep Ram (636 15th St, panama city, fl 32401, (850) 785-1591) who were unable to identify the cause of the failure. The failure persisted. The manufacturer was made aware of the failure and a case was filed. The approximate failure mileage was 8,000.

- Rosemary Beach, FL, USA

problem #8

Sep 012020

1500

  • 966 miles
Vehicle has consistent throttle input response lag. When applying throttle from a standstill there is a 1 to 1.5 second lag before the engine revs. The same lag occurs when but can last up to 3 seconds when attempting to increase acceleration from any given rolling speed. This is incredibly dangerous as it makes the simple and frequent challenge of crossing an intersection and/or overcoming slower traffic impossibly difficult to accomplish safely and without drama/stress. Delays in response cause the drivers to second guess their decisions and actions. The result will either be to lift off of the throttle (at which point the vehicle may decide to accelerate partially) or to take their eyes off of the road/traffic and check the instrument panel (at which point the vehicle may then decide to accelerate). If there is oncoming traffic, pedestrians or other obstacles, this can result in a major accident, injury and/or death.

- Warminster, PA, USA

problem #7

Aug 062020

1500

  • 850 miles
The contact owns a 2020 Ram 1500. The contact stated that while driving, she saw indicator lights on the instrument panel which stated that the auto stop and start torque systems were unavailable. The engine and battery warning lights were illuminated. The electrical system failed and truck shut-off. The contact pulled the vehicle over to the side of the roadway. The contact had the vehicle towed to stone's Chrysler Dodge Jeep Ram (615 S yellowstone hwy, rexburg, id 83440 208-497-5121). The contact was informed that the part of the motor generator unit to fix the vehicle was on backorder and there was no eta on when the vehicle would be repaired. The manufacturer was reviewing the case. The vehicle was not repaired. The failure mileage was 850.

- Nampa, ID, USA

problem #6

Jul 192020

1500

  • 3,483 miles
On Sunday, July 19, 2020, parked and turned on the ac. Start smelling something burning and white smoke started to come out of front and cab vents. Immediately turned off and let truck sit for 30 minutes and drove about ten miles and the white smoke and smell returned. Pulled over on the freeway to check under the hood for smoke. No smoke was coming from the engine compartment. So, we called dealership to see if this was normal for an ecodiesel truck. The smell and smoke gave passengers inside the vehicle headaches. We were made aware that this wasn't normal and needed to bring the truck in. The smoked continued to travel throughout the truck vents even after it was parked at the resident. July 20,2020 contacted roadside services and had the truck towed to the dealership. The dealership diagnostic was the heater core caused these problems. Passengers experienced headache from the smoke and burning smell. This is a safety hazard especially for someone that is unable to smell, especially if all the windows are up. The truck has less than 3,500 miles. This was a brand new 2020 vehicle and is still at the dealership being repaired.

- San Diego, CA, USA

problem #5

Jun 212020

1500 6-cyl

  • 3,800 miles
On two separate occasions in the past week, the throttle pedal in this gen 3 ecodiesel engine has failed to respond upon pressing it to make a turn after driving the truck for a few minutes. I will drive a few miles, then stop in a turning lane awaiting a chance to complete the left hand turn across traffic, and when I apply pressure to the throttle pedal nothing happens. It's as if the pedal has been unplugged. As I continue to hold pressure on the pedal, several seconds will go by and then immediately there will be a harsh jerk and the truck will immediately apply power. This is a separate issue from the terrible lag in throttle response that has been present since the truck was brand new. This loss of all pedal response only began to happen this past week, with approximately 3,800 miles on the odometer.

- Lawrenceburg, KY, USA

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