10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
11,679 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #29

Oct 132022

1500

  • 0 miles
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- New Port Richey, FL, USA

problem #28

Nov 102022

1500

  • miles
When accelerating from a stop the truck loses power and fails to respond. The engine is working but the transmission fails to engage and the truck just coasts until all-of-a-sudden it jerks back into motion. The vehicle will also lunge forward when coming to a stop as if the transmission catches and decides to accelerate momentarily. This is a serious safety issue when pulling out into traffic and has almost caused me to be involved in two accidents.

- Erie, CO, USA

problem #27

Jul 012022

1500

  • miles
The Ram 1500 has a exhaust manifold leak, drives side. Loud noise at start up then quiets down after warming up. The repair parts are on a national backorder. I fear there is a possiblity of fire under the hood (25 years as a firefighter). The truck is parked waiting on a call from the dealer for parts.

- Metamora, MI, USA

problem #26

Jul 132022

1500

  • miles
Took truck into dealer for 15,000 mile service. Dealer installed software update covered by recall notice. Truck was running like Swiss watch when taken to dealer. Less than 200 miles after retaking possession and in the middle of nowhere, 2 plus miles North of Tonopah Nevada the engine quit leaving us stranded in 106 heat. Policeman took us back to Tonopah after seeing us stranded. Truck taken by flatbed trailer next day to dealer in Fernley, Nevada. It has now been 10 weeks and dealer has not been able to identify problem and get truck engine operating. RAM customer service has spewed nothing but platitudes and refused to buy back truck or render assistance to hard working dealer that will fix engine.

- Florence, OR, USA

problem #25

Jul 062022

1500

  • 47,767 miles
The contact owns a 2020 Ram 1500. The contact stated while driving approximately 25 MPH, the transmission erroneously shifted to the park(P) causing the vehicle to abruptly stop and independently turn off in the middle of the road. After restarting the vehicle, the vehicle operated normal; however, later the failure recurred with the check engine warning light illuminated. The contact stated that the check engine warning light remained illuminated. The cause of the failure was not yet determined. The local dealer was contacted and a service appointment was scheduled. The manufacturer was not yet contacted. The failure mileage was 47,767.

- Fort Lauderdale, FL, USA

problem #24

Feb 142022

1500

  • miles
My truck randomly stalls. Sometimes from a stopping position, sometimes at slow speeds. I have taken it to the dealership and they keep saying they can not replicate the problem and they know nothing about this issue despite the fact if you google it, you will see forums full of people having the same issues and the dealerships giving them the same runaround. Today, I almost got broadsided because it completely died when I was pulling out. The other truck had to lock up their brakes and swerve to avoid hitting me in the drivers side which would have caused a major injury to myself. This truck is not safe to drive, yet the dealership keeps telling me their is nothing they can do and I am forced to continue to drive it. I know several people have reported this to your agency also, yet their still is no recall.

- Chandler, AZ, USA

problem #23

Feb 142022

1500

  • miles
At a speed of 45mph, my truck completely shut down. No power on anything. I was able to pull off the road and come to a stop; power brakes and steering were not operable. Once stopped, the truck would not start. "Push to Start" indicator on dash did come on, but the brake pedal was stiff and the push to start button did nothing. Got out of the truck, exterior door lock button was inoperable and both key fobs did nothing. Had to have the vehicle towed.

- Erie, CO, USA

problem #22

Feb 112022

1500

  • miles
Pushed accelerator after a stop sign, heard a pop and immediately lost power and the check engine light came on. Coasted to a parking lot nearby and parked. Discovered the transmission cooling line disconnected spontaneously causing a catastrophic failure. Transmission fluid exploded all over the engine manifold and underneath the vehicle. Smoking ensues. Extremely dangerous to me as I had to power to the vehicle. If traveling on an interstate going highway speeds likely would have been put a great risk personally and to other drivers. Problem confirmed at the dealership after towing. Thought the connection was not made secure at the factory. Only indication after failure of component.

- Lexington , SC, USA

problem #21

Nov 042021

1500

  • 57,000 miles
The contact owns a 2020 Ram 1500. The contact stated while moving from a complete stop, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the battery replaced. The battery was replaced however, the failure recurred. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 57,000.

- Yatesboro, PA, USA

problem #20

Oct 012021

1500 6-cyl Diesel

  • 27,000 miles
The contact owns a 2020 Ram 1500. The contact stated while coming out of a stop when the vehicle stalled randomly. The contact stated that the check engine and service automatic throttle control module warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the fuel injectors replaced. The vehicle was repaired however, the failure persisted. The manufacturer was informed of the failure. The contact was awaiting a response. The failure mileage was approximately 27,000.

- Pasco, WA, USA

problem #19

Oct 172021

1500

  • miles
Operating the vehicle at 35mph on a standard city street in Tucson, Az - River Rd. The vehicle flashes a system failure warning and then shuts off all power to the truck. This results in the transmission being thrown back into park and the driver having zero control over the vehicle. There are multiple online reports of this being fairly common on 2020/2021 Dodge Rams. The vehicle is being returned to the dealer, even if it is a minor issue it is a huge safety issue. I had zero control over the vehicle once the warning flashed. The abrupt loss of power and being thrown into a skid with no control is terrifying. Luckily there was no traffic. It is being returned and according to the dealership it will be investigated. Prior to that brief safety warning the truck had operated perfectly fine with no issues all day long with over 200miles logged for the day.

- Tucson, AZ, USA

problem #18

Sep 142021

1500

  • miles
On September 14, 2021 I was leaving work, started truck and backed out of parking spot. I had drove off and upon making a left turn the truck went into a stall, screen flashed "place vehicle in park before starting" and then immediately came back on, I did not come to full stop or have to hit the "start" button. I continued driving and the issue has not happened since. The vehicle had over 1/2 tank of gas (89), temperature was in the 90's (Florida) and has no engine modifications. This was concerning for a new vehicle so I looked further into this and discovered that has been happening quite a bit with this particular version of this truck (eTorque). If the vehicle had fully stalled while pulling into traffic, it could be very dangerous. The most troubling aspect is that no engine code or warning light came on regarding the issue. I'm not sure how a late model vehicle with this amount of technology can almost stall and leave no details of what caused the problem and alert the driver.

- Wellington, FL, USA

problem #17

Jul 112021

1500

  • miles
Vehicle engine shuts off unexpectedly while in operation. Can happen in any condition: idling, accelerating, cruising or coasting. If at a slow speed (less than 5mph) vehicle activates emergency breaking then shifts itself into park. Can happen WITH or WITHOUT -??Auto Start/Stop-?? being activated (fuel saver). When emergency breaking enacted, I-??ve almost been rear-ended by trailing car. This issue has been reported on driver forums.

- Oklahoma City, OK, USA

problem #16

Oct 232020

1500

  • miles
Hello iam contacting you guys regarding my 2020 Ram 150@ the issue first started in October of last year I was driving down to the bronx and when I came to a complete stop oil pressure low mil came on and loud noise coming from engine I got scared and replaced oil with a aftermarket it did not solve the problem and I immediately called roadside assistance and had truck towed to dealer once they took it in they found the oil filter and immediately blamed me for it and said that the engine seized and I would need 15,000 to replace I feel like this is not right I understand I placed my hands on the truck but this was after the issue happened I don't believe a brand new truck with 7,500 miles should be going thru this

- Wallkill, NY, USA

problem #15

Jun 012020

1500

  • 2,000 miles
Vehicle emits a strong vibration in 1800-2000 RPM at every gear and speed when the engine is under load. The vehicle does not vibrate at this RPM range in park or neutral. Vehicle emits vibration through driver steering wheel, gas pedal, floor, and seat. Vibration also felt in passenger floor. Vibration causes booming, sounds in the cabin that are uncomfortable. Vibration is increased when in 4WD auto vs 2wd and 4WD high. Vibration is at its loudest at cruising speeds on highway when in the affected RPM range. Fca is unwilling to address the vibrations of the vehicle and refuses to diagnose and repair. Vehicle is described as "operating as designed" and this is a "characteristic of the vehicle" from fca customer service representatives and technicians/engineers. Vibrations causing headaches and nausea due to general discomfort of the cabin vibration. Issue did not exist upon purchase of vehicle, but rather developed after roughly 2000 miles.

- Mount Pleasant, MI, USA

problem #14

Aug 202020

1500

  • 9,450 miles
High levels of copper in the oil. Veh. Has 20,400 miles on it. Three consecutive oil changes with oil analysis performed. Bearing failure occurring, oil pressure has dropped 4 psi.while driving freeway speeds. Psi as low as 28 at idle....

- Bullhead City, AZ, USA

problem #13

Dec 082020

1500

  • 5,000 miles
While driving my 2020 Ram 1500 laramie with only 5K miles on the odometer, I stopped behind a school bus. The truck's start/stop feature activated as it normally does and the engine shut off. I pressed the dashboard button to de-activate the start/stop feature for the remainder of the trip. When I did this, a loud electrical spark sound occurred and the truck completely died in the roadway. All power was lost, I could not even activate the hazard lights. There was a strong odor of something burning in the cabin. No smoke was visible, though. I had the truck towed to my dealer to be diagnosed and I am awaiting their phone call with that info.

- Marshfield Hills, MA, USA

problem #12

Nov 142020

1500

  • 14,000 miles
The contact owns a 2020 Ram 1500. The contact stated that while driving with the driver's and the passenger's side rear windows rolled down, the vehicle shook violently as if the tires were off the ground. The contact stated that with passenger's side rear windows rolled up, the shaking stopped. The contact pulled over and inspected the wheels but found no visual failures. The contact stated that the failure recurred after resuming driving. The contact mentioned that his step-dad had the same vehicle and experienced similar failures with the rear windows rolled down. The contact stated that there was an error in the dynamic design flow with similar 2020 Ram 1500's. neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 14,000. The VIN was not available.

- Port Huron, MI, USA

problem #11

Sep 012020

1500

  • 10,587 miles
Truck fails to properly accelerate creating dangerous moments when attempting to pull into traffic.problem seems to occur more frequent in warmer weather but is occurring more frequently as mileage accumulates. This issue did not occur in the first 3-4000 miles. But now occurs quite frequently. When it happens the accelerator is fully depressed with extremely slow engine acceleration. The first experience with issue a service electronic throttle warning displayed. The cel set at that time cleared by itself. Dealer has been unable to determine cause. This problem seems like it is engine & boost management related.

- Simpsonville, SC, USA

problem #10

Sep 192020

1500

  • 1,950 miles
While backing up an inclined driveway onto a busy road the rear braking assist activated without cause, shutting off the engine, leaving me exposed to oncoming traffic. We were able to restart and pull back into the driveway so there was not an accident but it was a very dangerous situation.

- Essexville, MI, USA

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