10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
2,222 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #38

Jan 042023

1500

  • miles
I have a 2020 Ram Rebel. The back window has three leaks with the one in the center being the worst. It is ruining my back seat from the water coming in whenever it rains. It appears all three leaks are coming from the top of the window.

- Hilliard, OH, USA

problem #37

Jan 272023

1500

  • miles
While driving down the interstate, the sunroof spontaneously shattered. I was not under a bridge or a tunnel so nothing fell onto the sunroof. It just shattered out of no where.

- Maryville , IL, USA

problem #36

Dec 012022

1500

  • miles
Water Leaking from rear window which will affect electronics and airbags. found cracks to window frame and wet interior. Contacted Ram 800 number and open case which was denied told would have to pay for myself. manufacture knows about faulty window's and continue to install which they want $1300. Buying a $60k truck you would think ram would step up and start fixing these. Just noticed after last rain.

- Newbury Park, CA, USA

problem #35

Jan 032023

1500

  • miles
Rear Window had cracked frame due to defect allowed water to enter vehicle during storms running down and blocking vision out back window vision. The water would freeze since defroster malfunctioned from water intrusion hampering visibility. Additionally, resulting water damage to interior and possibly electrical / airbags in ceiling next to frame exposed to water intrusion. Dealer indicated this is consistent problem with all Ram 2020 pickup trucks and older.

- Hampton , NJ, USA

problem #34

Nov 112022

1500

  • miles
I have a 2020 Ram1500 Laramie and I developed a rear window leak. I am not sure if it was from the break light or the actual window. I did take it to the dealer and it was fixed with a 1 year warranty from the company that repaired it. However, I do not believe this is sufficient. The Truck will be 3 years old in one year as I brought it Aug 2022 and if this happens again in the next 5 years, I believe it should be covered from the manufacture as this has happened to many vehicles from what I can see on the forums. I believe this should be a recall that Ram is responsible for covering for the life of the vehicle.

- Rosedale, MD, USA

problem #33

Nov 012022

1500

  • miles
The passenger side visor constantly disengages from the ceiling and falls down blocking the view of the driver. The issue requires taking both hands and shoving the visor back into the ceiling. This happened so often that now the visor won't engage back into the ceiling and the wiring for the mirror light has also broken.

- Erie, CO, USA

problem #32

Nov 102022

1500

  • miles
When accelerating from a stop the truck loses power and fails to respond. The engine is working but the transmission fails to engage and the truck just coasts until all-of-a-sudden it jerks back into motion. The vehicle will also lunge forward when coming to a stop as if the transmission catches and decides to accelerate momentarily. This is a serious safety issue when pulling out into traffic and has almost caused me to be involved in two accidents.

- Erie, CO, USA

problem #31

Jul 102021

1500 8-cyl

  • miles
Air is blowing out of Defrost on all settings. This is a safety hazard in the summer as when it is high humidity outside and the A/C is set to blow out of front facing vents only the air still blows out of Defrost and causes the window to fog up and obstructs the view out of the front window. Also during the winter when defrost only made is set the same amount of air is now blowing out at my feet. The main safety concern is during the summer for the obstructed view out of the front window. Had this looked at during routine service and dealership said this is a known issue and they have no way to fix it at this time from RAM.

- Salisbury, MD, USA

problem #30

Oct 192022

1500

  • miles
Driving on a two lane highway at speed. The truck shut off, all controlls turned off and park brake applied. The vehicle to the rear nearly rear ended my truck. I swerved onto a side street to get out of traffic, barley missing a power pole. Had vehicle towed to dodge dealer and they are repeatedly stating there is nothing wrong with my vehicle. They are also refusing to pursue the matter any further.

- Eatonville , WA, USA

problem #29

Sep 232022

1500 6-cyl Diesel

  • miles
Tailgate Issue: I own a 2020 RAM 1500 Laramie and at mileage 22,700, while driving down the highway pulling a 30ft travel trailer, the tailgate of my truck opened up without any warning. The tailgate hit the tongue jack on my camper damaging the tailgate and the tongue jack. If it wasn't for the camper jack keeping the tailgate from fully opening, all the contents in my truck bed could have fallen out of my truck onto the highway without me being aware, possibly causing an accident. I called the dealership and they said they were not aware of any recalls for that type of issue and had me bring it in. At that time the dealer fixed a shim recall that I had already had an appointment for, they took pictures of the damage and had me contact Chrysler customer service. The vehicle and camper have not been repaired. I filed a claim with Chrysler and I have an appointment on 11/3/22, with the Chrysler representative to take pictures of my vehicle. On the NHTSB, I have noticed that this same issue has happened to similar vehicles.

- Cedar Hill, MO, USA

problem #28

Jun 152022

1500

  • miles
The visor on the driver-€™s side has had a component fail which causes the visor to fall down and block the driver-€™s vision. This is a significant safety hazard as it blocks the driver-€™s view and it takes two hands to push the visor back up so that it is not blocking the driver-€™s view. The dealer has inspected the vehicle and determined the part is not working properly and has agreed to a warranty repair. However, the part has not been available for four months. Internet reports suggests this is a widespread problem with the Dodge Ram. Having a malfunctioning component that causes the visor to block the driver-€™s view poses a significant risk that a driver could be in an accident because he or she cannot see the road ahead and cannot clear the field of view without taking both hands off the steering wheel. This is an ongoing risk for Dodge vehicles so long as Dodge does not produce adequate parts to repair the malfunctioning piece.

- Alexandria, VA, USA

problem #27

Sep 192022

1500

  • miles
Vehicle turns off while driving without any errors or warnings. Vehicle turned off more than 10 times during my commute home when slowing either to turn or coming to a complete stop at a light/stop sign. Vehicle turns completely off and then abruptly applied the parking brake and clunks into park. Vehicle turns off an multiple speeds. When scanning saw the following stored messages. U0159-00 Lost Communication with Parking Assist Control Module U045A-00 Implausible Data Received From Parking Assist Module There is no warning when it stops in order to allow for safely pulling off and the application of the parking brake and slamming into park is abrupt and jarring. No way to restart till vehicle is completely stopped in traffic and then have to shift back into drive. Had more than one vehicle approach quickly as vehicle stalled on a single lane road after a sharp turn with no place to pull off. Vehicle was purchased used with around 20k and have driven it for 4,000 miles trouble free. There appears to be lots of people with similar experiences and no known solution or recall for the 2020 model but there might be ones for the 2021 and 2022. No appointments available at local dealers, trying to get it in, but not safe to drive.

- Manassas, VA, USA

problem #26

Jul 132022

1500

  • miles
Power locking Tailgate opened while driving. This has happened a dozen times since I-€™ve owned the truck including the highway and local roads.

- Cincinnati , OH, USA

problem #25

Jun 182022

1500

  • miles
On May 31, 2022 I purchased a 2020 Dodge Ram 1500 from Rountree Moore in Lake City Florida. I was sold this vehicle under the pretense that it had been safety checked and the vehicle was road worthy. On June 17, 2022 the front tires became low on air and I had to refill the air pressure in the tires. I was scheduled to go out of town for "Father's Day" weekend and the tires became a concern for me. On Saturday, June 18, 2022 I took my vehicle to Billings Tire in Providence, Florida to check the tires before taking my trip. I was informed that the two front tires must of be originals and never rotated and some of the metal was coming through the tires. Both rear tires were not the correct size tires for this truck and needed to be replaced although they were practically new. I called my dealership salesman, Justin, and relayed the issue to him. He in turn called Billings Tire and spoke with the owner and was suggested to Justin that this issue should have been caught during the safety inspection the dealer performs. I was also informed from Billings Tire that all 4 tires should be replaced because they were safety hazards. I spent over $900 on new tires that same day. I have been calling Justin about this issue and he keeps putting me off and tells me is General Manager is not in. It has been a week ago and no resolution. I feel as though I was highly pressured into purchasing this truck just to make a sale and the truck was NOT road worthy. I drive the interstate 5 days a week going to work. I feel I could have been killed as well as placing others in harms way at high speeds.

- Fort White, FL, USA

problem #24

May 122022

1500

  • miles
Rear sliding window frame cracks causing potential water leaks and mold if not corrected has been reported by multiple people of this happening to this vehicle

- Weare, NH, USA

problem #23

May 252022

1500

  • miles
The antenna on the posterior roof began leaking, causing extensive damage to the headliner, including the fabric around the rear airbags. Unknown level of destruction to the airbags. It is available for inspection upon request-Photos are also available. The vehicle has not been inspected by other entities at this time. A recent thunderstorm occurred and the headliner was immediately identified to have been damaged/stained. The dealership was contacted to see if this would be covered as a manufacturing defect, however there were no open recalls and the cost was expected to be paid by the customer. Upon self assessment, the leak was identified to be coming from the antenna. No applicable warning lamps or messages to include.

- Hillman, MI, USA

problem #22

May 132022

1500

  • miles
The incident has occurred three times since the first time it happened. While driving at various speeds on various types of roadways. The truck will completely shut off, power is quickly restored to the vehicle but at that point that engine has already shut off. Thus forcing me to come to a complete stop either in the middle of the road, or on the shoulder. The truck then had to be put in park, and then turned back on. This occurred three separate times, at three different instances. My safety, and the safety of my family was put at extreme risk during the instances due to the failure and leaving us stranded in the middle of several lanes of fast moving traffic. The lives of all other motorists around us were also put in danger due to the abrupt inability for me to continue driving, causing an interruption on several lanes of highway for many drivers. The vehicle is available for inspection upon request, it has not yet been inspected by a dealer, independent service center, police, insurance or other. There were no warning lamps, messages or other symptoms of the problem prior to the failure.

- Chester, VA, USA

problem #21

Jan 252022

1500

  • miles
Rear window crack-leaks water into the floor and damages the auto receiver. The vehicle will not start and keys are not operational. Insurance company will not cover and warranties will not cover damages. Insurance company believes is a design safety issue and needs to be looked into since there are ample of complaints on the internet.

- Stafford, VA, USA

problem #20

Dec 282021

1500

  • miles
Eleven times now, the tailgate fails to fully lock when closed. It jams half way between being locked and not being locked. Only remedy I have found is to remove the tailgate partially and reinstall. This model has the Ram boxes. It appears there needs to be a bushing on the right side to keep the tailgate from shifting out of position.

- West Point, MS, USA

problem #19

Dec 272021

1500

  • miles
Backup camera stopped working, just a black screen shows up. Also, the side mirrors both hit and rub the driver and passenger windows when folded.

- Justin, TX, USA

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