10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
1,481 miles

About These NHTSA Complaints:

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problem #87

Feb 252025

1500

  • miles
Driving down the road, my auto start stop failure light appeared on dash, followed by a check engine light and a battery light. Tried to pull over on the side of the road when I lost all electrical components including power steering, ac, radio etc. the truck slammed itself into park abruptly and turned itself off. I was stranded on the side of the road and nearly got hit by passing cars several times as I was in a curve in the road. After further investigation it has been determined that the bearings inside of the generator (part number: 68623194AB) went out. The part needed to fix the truck is not being made by the supplier and I have been nearly 2 months and counting paying for a truck to sit and look pretty as the truck is completely unusable. One dealership told me this part was on back order for over Five thousand customers.

- Long Beach, MS, USA

problem #86

Apr 112025

1500

  • miles
The 48V Belt Starter Generator failed on my 2020 Ram 1500 with the 5.7L eTorque system. It caused my truck to stall in the middle of a busy intersection at a red light. The battery drained fast, and I couldn-??t move the truck out of the way. I was stuck in a dangerous spot cars were coming around a turn at 45-?"55 mph, and since my hazard lights started dying too, I had to get out in the rain and wave people away so they wouldn-??t hit me. I was honestly afraid for my life. I ended up calling 911 and my insurance to get towed out of there. Before it happened, I saw a battery warning and something about the battery system. A mechanic and a dealer confirmed the issue was the 48V generator. I started calling around for the part, and every dealer I spoke with told me it-??s on national backorder. One told me there were over 2,600 people already waiting for it, another said over 3,000 are on the list and no one has any idea when they-??ll get them. There are a lot of people dealing with this, and it-??s not just an inconvenience it-??s dangerous. This part failing leaves people stranded in traffic, sometimes without power or lights. Something needs to be done. A recall would be the right thing.

- Hampto, VA, USA

problem #85

Apr 102024

1500

  • miles
1. Safety Issue 1: Cracked Exhaust Manifold & Exhaust Leak Description: Loud knocking noise on startup, strong exhaust fumes entering cabin. Dealer Diagnosis: Both exhaust manifolds cracked, multiple broken bolts. Risk: Potential carbon monoxide poisoning, engine damage, and fire hazard. Dealer Response: Refused repair, quoted $3,500. No assistance from Chrysler. Pattern Failure: Online forums show many owners with identical issues-?"clearly a manufacturing defect. 2. Safety Issue 2: Dashboard Delamination & Toxic Fumes Description: Dashboard surface peeling, strong chemical odor in cabin. Risk: Toxic off-gassing causes headaches/nausea; peeling material obstructs visibility. Pattern Failure: Widespread reports for this model/year-?"faulty adhesive is to blame. Manufacturer Negligence: Chrysler and dealerships are aware but refuse responsibility, blaming "wear and tear." Exhaust leaks and toxic interiors are unacceptable safety hazards-?"yet no recall exists. Request to NHTSA: Investigate these defects for potential recall. Force Chrysler to acknowledge and repair affected vehicles. Urgency: Driving this vehicle is a health risk. NHTSA must act before more are harmed.

- Fort Worth, TX, USA

problem #84

Feb 152025

1500

  • miles
Leaking back glass, Soaked carpet, and a musty odor.

- Auburn, WV, USA

problem #83

Jan 212025

1500

  • miles
Vehicle had a temporary shutoff when doing a rolling stop. The vehicle temporarily lost power when decelerating to the stop sign at 5-10 MPH, then starting again as I began to accelerate. Can not replicate problem again.

- Elgin, OK, USA

problem #82

Jul 102024

1500

  • miles
My screen is delaminating on a 4 year old vehicle. This should not be happening and was told by my local Dodge dealership that it is not covered under a warranty, nor my extended warranty or a recall. This is poor manufacturing. My vehicle does not sit in direct sunlight.

- Mabank, TX, USA

problem #81

Jan 132025

1500

  • miles
The vehicle exhaust gasket fails at 50,000 miles on the 2020 Ram pickup causing carbon monoxide to enter the cab when idling. This is very common on this particular truck. Ram has yet to issue a recall.

- Marshfield, ME, USA

problem #80

Dec 282024

1500

  • miles
I was parked with my daughter in the truck and we heard a loud boom sounded like a gun shot. Then I looked my back window was shattered and the frame of the back window was cracked. I have researched this and found others who have had the same issue. Ram will not take care of it. My Mopar maximum coverage will not cover it. This very scary my daughter was in the back seat and glass went everywhere. I am a single father battling cancer and I do not know what to do.

- Bayville, NJ, USA

problem #79

Nov 042024

1500

  • miles
I have a 2020 Ram 1500 pickup, and the rear window leaks on both side of the glass and runs down to the carpet and it is starting to smell really moldy. I took it into the ram dealership on 11-4-24, and they said they have had several complaints on this and said I could pay to have it replaced or they could put silicone around the glass to see if it stops the leak. I wasn't happy with this but I told them to go ahead and reseal it and they did. About a week later it was leaking again. I called Ram Cares both times and they told me that they have lots of complaints about this same issue as I'm having as well. Matter as fact my son also has a 2020 ram 1500 that leaks and my next door neighbor has a 2021 ram 1500 that is also is leaking. I took it back in 12-17-24 and they told me they were told by Ram to reseal it again. Again I'm not happy about this. I am hoping someone will make them fix this issue. I paid a lot on money for this truck to not be able to drive it in the rain or get sick in the process of the mold. If you do a google search, back in 2016 there was several complaints and they failed to address the issue since then. The Ram service lady said they changed it in the 2023 model, but not going to fix the older models because it would cost to much. They are trying to reseal it as putting a band aid over it and if they do stop the leak now someday down the road it will leak again from the sealant decaying and then they won't do nothing. Something needs to be done please.

- Pleasant Hill, IA, USA

problem #78

Dec 152024

1500

  • miles
Started vehicle in parking lot. Monitor did not come on, Put vehicle in reverse and still nothing, no image being displayed on console. After backing up and then selecting forward motion the display came on, but not until about 3 minutes of forward motion.

- Abilene, TX, USA

problem #77

Sep 182024

1500

  • miles
The truck has an issue with 3rd gear. It wants to jolt forward and if it doesn-??t catch speed it goes into -??limp-?? mode. It-??s a safety feature where it goes as fast as 2nd gear needing service to Electronic throttle body, stop/start system, and electronic stability control.

- Niles, IL, USA

problem #76

Oct 092024

1500

  • miles
My backup camera screen freezes and glitches two or three seconds at a time while I-??m backing up and I can-??t see what-??s going on.

- Aiken, SC, USA

problem #75

Nov 012024

1500

  • miles
When driving the visor becomes detached and obstructs view while driving. The passenger side also detaches which can also obstruct view.

- East New Market, MD, USA

problem #74

Jun 282023

1500

  • miles
It has been 2 years since this recall came out and still I get the run around at the dealer that a solution is not available. What I'm I supposed to do still not drive the vehicle or drive as little as possible. this is rediculous and I need this recall resolved emmidiately.

- Pembroke Pines, FL, USA

problem #73

Sep 012024

1500

  • miles
Vehicle randomly says "shift to park" after making soft turns like going in a uturn under a bypass. Once the speed drops under 5mph, the truck then puts vehicle in park, and turns off. Dealership could not find the problem. Mechanics are unsure. Ongoing for 3 years. Very unsafe.

- Seabrook, TX, USA

problem #72

Sep 082024

1500

  • miles
Dashboard leather shrinking and bubbling up that may affect air bag performance

- Stem, NC, USA

problem #71

Sep 052024

1500

  • miles
While driving from Abilene, tx to Houston, tx on [XXX] my vehicle displayed intermittently several warning message. The first message said idle-stop was unavailable and lasted for about 30 minutes. The second message was displayed in red and stated the electric steering was inoperative and lasted for about 10-30 seconds and it was definitely harder to turn the steering wheel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Abilene, TX, USA

problem #70

Aug 262024

1500

  • miles
The sun visor retention plastic broke. Now the sun visor falls down obstructing vision and view of oncoming traffic while driving. This happens frequently. Trying to place the sun visor back while driving is difficult. Trying to hold the visor out of your field of vision while safely controlling the vehicle to a stop is difficult. The falling down of the visor is a serious safety hazard to anyone near a vehicle with this malfunction.

- Altona, NY, USA

problem #69

May 232024

1500

  • miles
I was driving back from Montana and my passenger side sun visor disconnected and was hanging from the wire causing a visibility issue when driving. Approximately 1 year ago the same thing happened to my driver side sun visor. This also caused problems with visibility while driving because it wouldn't remain in the locked position. It would hang by the wires. Both times I had the visor replaced at the Dodge dealership in Prescott Az. I was told my the service advisor that it has been a problem and they have had to replace quite a few. I asked if they have fixed the problem and he stated that it hasn't and its still the original parts. This is going to lead to a serious car accident or death if this problem isn't resolved by Dodge.

- Prescott Valley, AZ, USA

problem #68

Mar 292024

1500

  • miles
While driving on 3/29/24 I pulled the drivers side sun visor down to stop the glare from the sun. In doing so the post for the sun visor broke causing it to fall down into the line of view while traveling approximately 70 mile per hours. This caused an issue that could have caused a catastrophic accident causing injury to myself or others. A review of the internet shows that numerous people have had the same issues with the sun visors breaking. This issue need to have a recall issued to it to prevent someone from being seriously injured or even killed. A tooth pick had to be placed into the rod area to hold the visor up so that I would be able to move the vehicle safely. Thanks for you attention in this matter.

- Traskwood, AR, USA

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