1.8

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
93,000 miles

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problem #1

Jul 292023

1500

  • 93,000 miles
The contact owns a 2020 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle drove over a pothole and made a loud popping sound. The steering wheel became stiff, and the contact jerked the steering wheel to prevent a crash. The steering wheel then inadvertently spun, and the contact slammed on the brake pedal and applied the parking brake to stop the vehicle. The power steering assist, brakes, and several other unknown warning lights illuminated. The vehicle was towed to the dealer, where it was diagnosed that the steering column and clockspring needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000. The VIN was unavailable.

- Middletown, OH, USA

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