10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 11,009 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Bought new Ram 1500 BigHorn in March 2020. In August 2021, I noticed on long left curves, my steering would stick at the 10-11 o'clock position and remains in that position coming out of the curve when I tug the steering wheel to the right. Since it was out of warranty for an alignment, I brought it to a Firestone 2 weeks ago for the alignment. I noticed the issue again and brought it back to Firestone where they did another alignment. They suggested its a rack and pinion issue. Today, September 13th, I called the only 2 RAM dealers in town and explained my situation and they said it could be weeks for them to get parts. This is my only vehicle and I am driving it from Arizona to North Carolina to relocate for a new job. I wanted this documented in case something happens on my 2200 mile trip that is caused by the steering. Thanks.
- Tucson, AZ, USA
Steering wheel locked up while car was moving. Was able to replicate. Seems intermittent though. Towed to the dealership, wasn't locking then. Service Representative confirmed they have seen this before and seemed to know exactly what to do. Scary - life safety issue!
- Washington, MI, USA
Was pulling out of the gas station & the dash started to blink. As soon as it blinked the steering became almost impossible to steer. I am not weak by any means & I could barely turn. It almost caused me to crash if I wasn't going under 10mph. This is going to kill someone doing highway speeds. I was pulling out of the love's gas station in mead Kansas around 6:40pm on March 23rd 2021.
- Liberal, KS, USA
While driving, out of the blue my truck will pull out of center and sometimes sticks when trying to pull it back. Does this mostly in left turns or on the highway. Is very dangerous and almost crashed on wet road. Took to dealer and they couldn't find problem. Took me only 5 minutes to find numerous complaints on line for the same safety issue. Some said that the rack and pinion was replaced by the dealer and the problem was fixed. I need to have this fixed before someone gets killed.
- Boerne, TX, USA
I have owned a 2020, Ram 1500 limited edition since March 2020. When driving the steering sticks in the 11:00 position. If I release hand off wheel and steering remains in position. I have to pull the wheel back to 12:00 position. This problem started occurring about 2 months ago and has progressively been getting worse. I travel 1500 to 2000 miles a month and afraid I may over correct especially in heavy traffic. Spoke with dealership and they said this was the 1st they have heard of this issue. Have not found a solution to the problem. I will be taking the truck back to dealership sat July 25, 2020.
- Aguadilla, PR, USA
I was driving in the highway at 65mph while steering power shut off and warning on dash came on saying power steering was disengaged. I pulled off the highway shut vehicle off checked under hood and nothing. Got back on vehicle started it and warning had gone away and steering was ok. Drove for about 10 miles and it happened again. I was told to drive vehicle to dealer and they said it was a problem with the battery. Vehicle was in shop for a day. They called and said problem was fixed. I left the dealer, drive 40 miles and it happened again. Took it back. And now they don't know what the problem is. Very unsafe vehicle. Power steering goes off randomly. Im glad I didn't have my family with me. Truck is very hard to control with no power steering. I also noticed while driving to the dealer the instrument panel would go dim and then back to normal.
- Anthony, TX, USA
- Yorkville, IL, USA