So I am driving on the freeway 70mph and I get a message on my dash that says service shifter then every single light on the dash came on and started to make a beeping noise. I pulled over on the side of the freeway and then all the lights dissappear except check engine. I continued to drive to next exit and this time all lights came on again and truck appeared to be shutting off and turning back on while driving, steering wheel got hard to move all while all lights turning on, on dash. I have taken to shop 3 times first time they told me it was battery so I purchased battery and diagnostic fee for 600. Still continued to have issues even after replacing battery. Then they tell me they don't know what's causing this issue and the truck hasn't been fixed. I'll let the truck sit a few days and check engine light is gone and it will drive normal until the issues pops up again. I just don't know what to do about issue and have lost hope nobody seems to know what's causing thr issue. I have videos of this happening multiple times and I show to shops and they are just im awe and can't figure out what is happening. This happened to me yesterday 4/25/25 and while driving the truck started to show all lights on dash and immediately put itself into park while I was driving about 20 mph. Turned the truck off and started it back on again and got the service shifter message and drove home slowly and truck sat in driveway. I've taken in the truck multiple times and nobody seems to know what is causing the issue and I'm tired of spending money things they believe it to be. Any help would be greatly appreciated as we are starting to lose hope on this vehicle and are thinking about letting get repossessed as it's not useful to us if it can't be fixed

- Olivehurst , CA, USA

The alternator generator is making us squeaky noise. I-??m afraid that it-??s gonna seize as I drive and I-??ll lose power of the brakes and the steering checked with the dealer. They don-??t have the part. They don-??t know when they-??re gonna be able to get it the part. I called junkyards call other auto parts stores. No one has got it-?? I also went in the Mopar website and they also don-??t have

- Flemington, NJ, USA

Steering became sluggish, jerky and erratic. Started sounding like the power steering pump was struggling/straining. I put it in the shop and they claim it-??s the eps and rack and pinion gone bad. It is being replaced. How unsafe is this at low or highway speed" How many other complaints are there on this same subject and part" 2019 eps was recalled. How do I find out if I have 2019 parts in my 2020. I know sometimes they are interchangeable. I look forward to hearing from you.

- Romeoville, IL, USA

Truck was responding perfectly fine until we stop to watch a movie at the theater last night. After the movie I turn on the truck and notice my power steering was not working and everything else on my truck works fine.

- Los Fresnos, TX, USA

There is a high whining noise followed by a loss of power steering. There is a recall for the EPs system that stopped in 2019; however, 2020 is still using the same part. The recall should be extended to cover all vehicles manufactured using the part numbers associated with this issue. My truck is only at 50k miles, never off-roaded or abused, and maintained religiously by my personal mechanic. I was driving at 78 mph, and the steering locked up due to this issue. This created a hazardous scenario for me. The wheel released moments later, causing me to overcorrect and almost hit another car traveling on the highway in the adjacent lane. This has happened several times over the past week. I have adjusted my driving style until I can afford this VERY costly repair.

- Hollywood, FL, USA

As I was backing out of my drive way my power steering stopped working and has been hard to turn the wheel. I moved the steering wheel up and down and it started working again, and then the next day it went back to no longer working.

- Athol , MA, USA

while driving from one town to another and back of approximately 160 miles roundtrip the electric steering became inoperable for approximately 3-8 seconds about every 5 miles.

- Abilene, TX, USA

Driving down highway and steering became inoperable or very hard to turn for approximately 2-5 seconds and this occurred about 5 times in the distance of 5 miles

- Abilene, TX, USA

Electronic stabilitac light is on and 4 wheel drive light is on as well. matches the recalls for 2019 and 2021-2024

- Crawfordsville , IN, USA

While driving to restaurant, Power Steering Unavailable - Service required" message came on 3 or 4 times for about 2-5 seconds during trip.

- Abilene, TX, USA

Just driving on the highway doing about 45 miles per hour and the message "power steering unavailable - service required" came on several times for about 2-5 seconds at least 3 times during the short drive. The power steering was definitely inoperative during the times the message was displayed.

- Abilene, TX, USA

Just picked up vehicle Thursday, 26 Sept 2024 about Noon from Dealership after replacement of Rack and Pinion Gear, driving on straight road and "power steering Unavailable - Service required" information came on briefly for about 2 to 5 secs every 5-10 minutes during drive home.

- Abilene, TX, USA

Power steering failure. Dangerous to manage on the road

- Bulverde, TX, USA

Driving on local road in Abilene Tx and got the message -??Power Steering Unavailable Service Required-?? and the electric steering was inop for about 3-5 seconds. The message came on several times during their minute drive.

- Abilene, TX, USA

Just got on the local road and -??power steering unavailable service required-?? message displayed twice for about 5 - 10 secs with the corresponding difficulty in turning steering wheel. Snapped a photo of message

- Abilene, TX, USA

On [XXX] while exiting [XXX] at [XXX] and [XXX], The steering wheel on my 2020 RAM 1500 completely locked up. There were no prior warnings-?"no dashboard lights, unusual sounds, or other indications of a problem. It wasn-??t until I had significantly slowed down that I was able to apply enough force to get the vehicle into a nearby shopping center. The dashboard warning light did not appear until my vehicle was almost stopped. The dashboard error messaged indicated there was a "Power Steering Failure." Following this incident, I took the vehicle to the nearest CDJR dealership. The vehicle intake was handled by the Service Advisor advised that it may be the steering rack. The following week, we were advised that the vehicle was ready for pick-up and the service technician diagnosed the issue as an internal fault in the instrument panel switch bank. The switch bank was replaced per service protocols, diagnostic codes were cleared, and the system was thoroughly tested. The technician confirmed that the problem had been resolved. However, on [XXX], after retrieving the vehicle from the dealership, I experienced another alarming failure. While traveling at approximately 65-70 MPH, my steering wheel suddenly locked AGAIN. At that moment, I was surrounded by traffic, including an 18-wheeler next to me. The situation was life-threatening, and I feared for my safety. My thoughts were immediately consumed with concern for my daughter and husband as I fought to maintain control of the vehicle. Fortunately, I was able to bring the vehicle to a stop, but the experience was nothing short of terrifying. A week has passed, and I am still deeply shaken by the event and appears it may be the rack after all. Other owners have reported similar failures with the RAM 1500's power steering system and is not an isolated case. It poses a grave risk, and is not an isolated case. It poses a grave risk, not only to the driver but to all motorists on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5

- Bulverde, TX, USA

Just pulled out of the garage, put it into drive, and some red words were displayed for about 5 to 15 seconds stating something to the effect that -??your steering is inoperative, take to dealer or something like that,

- Abilene, TX, USA

Vehicle steering locked while driving at highway speed, dealer tested system and replaced a can bus switch. Upon driving home from dealership (after fixing) the steering once again failed. Luckily no one was injured. We did get a warning steering failed only after the steering locked and was immobile. This is the most critical part of a vehicle and should not fail in under 50,000 miles and fail to the point of uncontrollable. This is a horrible design, someone is going to get killed if this does not get addressed and Stellantis recalls these faulty components.

- Bulverde , TX, USA

While driving from Abilene, tx to Houston, tx on [XXX] my vehicle displayed intermittently several warning message. The first message said idle-stop was unavailable and lasted for about 30 minutes. The second message was displayed in red and stated the electric steering was inoperative and lasted for about 10-30 seconds and it was definitely harder to turn the steering wheel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Abilene, TX, USA

Update to Complaint 11594199 filed on June 13, 2024 While driving the vehicle to the Ram dealership the power steering went out again and stayed out until I arrived at the dealership. I received a call today from the service department advising that the entire power steering rack has to be replaced. There is a fault in the control unit. Estimated repair cost $3,500.

- White Hall, AR, USA