I bought a new truck from a dealership with an open recall on it. I didn-€™t think anything of it, since they assured me they would fix it once they could. About a month after I purchased it, the dealer called me and told me they were not legally supposed to sell me the truck in the first place and that I had to bring my truck back to their lot indefinitely and leave it their until they could fix the recall, that currently has no remedy to it. I told them I was uncomfortable with this, and I didn-€™t think it seemed right. They told me they would call me back the next day, but it had now been a week later, and I have not heard anything from them since then. I-€™m not sure if this is the appropriate way to handle this, but I have been unable to get anymore information from the dealership, and the whole ordeal seemed very odd to say the least.

- Murray, UT, USA

I am a courier and use my truck to deliver lots of material that I pick up at loading docks. The back up camera shows all shadows as simply black areas, and any details in shadow are absent. If my load obscures my rear view mirror I am backing up blind until the camera is itself in shadow. This is incredibly dangerous, especially if backing up around children.

- Surprise, AZ, USA

Rear camara does no show images

- Caguas, PR, USA

Backup camera sometimes has blank screen and guide lines sometimes are not there and zoom function does not work when no guidelines. Truck has been to the dealership 5-7 times, in January they replaced the camera itself but did not fix the issue. I was to they cannot do anything at this point unless it fails at the dealer. It does not have the trailer backup camera.

- Culpeper, VA, USA

I have had 2 safety issues with my 2021 Ram 1500 laramie with approx. 4,500 miles on it. 1st, and most important, I have had the engine stall when accelerating from a stop onto a roadway. It has occurred between 5-25 mph approx while pulling from a stop, or slow roll, into traffic. The second occurrence was on 4/13/2021, unsure of the first date. The vehicles engine completely shuts down, I receive a message to apply my foot to the break, shift to park, and that the emergency break is auto applied once at a full stop. Thankfully I maintain electrical power so I can steer to the side of the road but the engine is completely without power and both times I have had traffic approaching from behind me. The 2nd issue, which is minor compared to a stalling engine, is that the backup camera periodically stops working. It either goes completely black (although the magnifying glass remains on the screen) or it gets a very poor quality image with lots of colored lines through the picture. This makes it much harder to maneuver a big truck when you have no view behind you from the camera. Again minor relative to the stalling, which is my major concern, but after I took my truck in for the camera issue there is currently no fix and they are awaiting a software update. It is now back to the dealer for a second time in 4,500 miles most importantly to address the stalling and was brought in immediately after it occurred. I have also since had a clicking noise start in the steering column. I am not sure if this is just an annoyance or another issue. All items are reported to the dealer and their 800 number for which they have created cases.

- Palm City, FL, USA

Within a week of buying this vehicle I noticed the auto tint mirrors, rear view and driver's side, both dim when it is not bright outside. Cloudy days or night they will dim with very little added light. Outside house lights and parking lot lights will cause it to dim. If I open my doors while the truck is running, regards if headlights are on the dome light will dim the mirrors, if sitting at night while on the phone, it will dim the mirrors. The rear view mirror will brighten instantly, however the driver's side mirror will stay very dark for 1-2 minutes, making it impossible to see anything behind you. The vehicle has been to the dealership 7 times for this issue and for a backup camera issue in the last 3 months. The dealer said engineers for Chrysler are saying that this is normal and designed to work this way. I'm not sure how removing the ability to see behind you is regarded as safe.

- Culpeper, VA, USA