After a simple battery replacement, the entire infotainment system and computer for the vehicle crashed. Safety systems and other safety systems for the vehicle connected to the main computer can no longer be controlled, including parking sensors and other equipment and the battery continues to go dead. Many other owners are having the same issue.

- Inver Grove Heights, MN, USA

Bad bearing noise coming from MGU, part is covered under warranty and was told I can keep driving it the way it is. Seems like a fire hazard or safety hazard to drive something that could potentially lock up on the road. 6 weeks + for the part.

- Haysville, KS, USA

Traveling down the roadway at 45mph. It had been raining for a couple of days. Engine completely shuts down, almost like a stall. Had to quickly pull over. When vehicle came to a slow roll, shifter auto shifted into park and engaged parking brake while in traffic. Disengaged parking brake, and was able to start. Pulled into parking lot and truck immediately shut down again. Eventually would not restart. Called tow. Tow company couldn't disengage parking brake. Towed to dealership. They notified me that my truck with 68K miles had a failed seal on back power window which allowed water into the truck, seeping into the RF Hub Module causing the RF Module to fail. 8K miles out of factory warranty and they denied coverage three times. I have MaxCare 8yr/125k warranty and they denied as well citing water intrusion. This is a well documented problem with these trucks as MOPAR Warranty Bulletin XL1 was released extending the warranty for 8 years,150K miles. However, my VIN didn't qualify although it met all of the criteria. This is a serious and dangerous electrical problem that effects drivability as it caused my truck to shutdown in traffic

- Ypsilanti , MI, USA

The first time, the vehicle was, in effect, "dead, " as nothing worked. After 24 hours it started without any codes being present. The second time, the vehicle stopped, shut down and engaged the e-brake. Nothing was thereafter operational. Four days later, it started without any mechanical intervention The only thing I did was remove the battery connections and then reinstall them. Three to four hours later it started.

- Manlius, NY, USA

After idling for 30-45 minutes in a parking lot my radio suddenly turned off (black screen), the dash indicated that my 115V Outlet showed that it was on as the indication flickered continuously. A/C will not function, only hot air blows progressively worse while driving. Windows will not roll up or down anymore, clock on the dash no longer shows up, side mirrors will not close with the button, power steps will not deploy. The vehicle also states that the blind spot indicator is off. Doors will not lock either. I disconnected the battery for 15 minutes and made sure EVERY FUSE WAS SEATED PROPERLY (interior and engine bay) as they were almost ALL loose. Now I am attempting to let the truck sit disconnected for up to two hours with the doors open and will factory reset the radio after to get the 12-?? screen functioning if possible.

- Omaha, NE, USA

The contact owns a 2021 Ram 1500. The contact stated while driving 50 MPH, the vehicle stalled. The vehicle was restarted but stalled again. The vehicle was then towed to a dealer where it was diagnosed and determined that there was water leaking from the third brake light and had leaked onto the battery pack control module and RF hub, and the parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 46,259.

- Quantico, VA, USA

While driving on the highway with cruise control engaged, the system became stuck and would not disengage. I attempted to cancel cruise control using the button, tap the brakes, and shift to neutral, but none of these actions worked immediately. The truck continued accelerating beyond the set speed, putting my life and the lives of others in serious danger. I eventually regained control after repeatedly braking and forcing the truck into neutral, but this was an extremely dangerous situation that could have resulted in a fatal crash. To my knowledge, there were no warning lights or messages before or during the incident. I have not had the problem confirmed by a dealer yet, but I contacted the manufacturer (RAM customer service), and they instructed me to take the vehicle to a dealership for diagnostics at my own expense. This appears to be a serious defect in the cruise control or throttle system, and I am requesting a formal investigation.

- Offalon , MO, USA

Part # 68623194AB alternator generator has failed twice and now the truck has been at the dealership for 1 month with no parts available. Truck bought new Oct 2021. Parts failed at 78,000 miles (09/24) and again at 95,0000 (04/25). I paid the $4000 bill on the 1st failure. Now I'm told 2nd repair is warrantied after they replaced the starter and in addition to need the alt/gen. My safety was at risk because the truck shut down while driving with no warning. The truck is currently at the dealership awaiting parts. The dealership told me the problem and that they can not get the parts needed to repair the vehicle. No warnings given before the failure. Any warning was concurrent at time of failure. My family was at risk. This is not acceptable. Please make this recall.

- Washington, NJ, USA

While I was driving on the freeway, my check engine light came on and my battery voltage dropped rapidly (within 5 minutes I had a dead battery). My transmission, power train and electrical components all stopped working. Luckily I was pulling over before this happened so I didn-??t get in a wreck on the freeway. I had a tow company take my vehicle to the dealer for inspection. After a few days they let me know it was the alternator inverter which was not functioning correctly and caused my battery to drain along with all my electrical components malfunctioning and engine stalling. The dealer has now had my truck for weeks and won-??t let me drive it until they resolve the issue with a new inverter which is on back order with no updates on arrival.

- Surprise, AZ, USA

My truck caught fire after I got a service airbag system alert on my dashboard

- Sault Ste Marie, MI, USA

Alternator is on back order with 3200 orders waiting with none in production

- Lubbock, TX, USA

2x within the same week after leaving a stop light/stop sign after the vehicle turns back on and starts to move forward it shuts off completely in the intersection and I had to wait for it to reset before it could be turned back on. Cars had to swerve around me to avoid hitting me. Took to RAM service and they stated a leak behind 3rd brake light got water into a RHF module. Was told after that 2 more trucks with same equipment were brought in for the same thing.

- Commerce City, CO, USA

I was driving and the engine stalled just like I shut it off. I pulled off the road and restarted the engine to have it do the same thing several more times. No codes no warning lights.

- Talladega, AL, USA

My vehicle has had 2 starter replacements, 2 batteries replaced, 1 radiator replacement. 3 times at the dealership for clock spring repair. Exhaust system replaced because of bolt rusted parts. This vehicle is a built to serve edition and it hasn-??t led up to its name. Without me paying for an extended warranty i dont know what would i would-??ve done.Does this vehicle require for a buy back from the corporate headquarters

- Philadelphia , PA, USA

On 3/6/25 at 0520 hours, I 95 northbound in Stafford, VA. at mile marker 141 in left travel lane at approximately 75 mph the truck suddenly lost power slowing significantly. We pulled over onto the left shoulder as the truck slowed and stopped. The truck required shutting off the ignition and restarting the vehicle for it to operable. We had vehicles behind us slamming on brakes and quickly changing lanes in order to avoid hitting us. This truck has been checked by a dodge dealership for previous complaints of this occurring at lower speeds. Dodge dealership told us, there are no codes, no recalls ( only on V8), we can note it in file but there is nothing else we can do. This is unacceptable and almost got us into a serious accident. There is something wrong with the etorque.

- Fredericksburg , VA, USA

I would like to submit a complaint regarding the Motor Generator Unit on a 2021 Ram 1500 e-torque motor. That part failed on my truck in early January, leaving me stranded for several hours. Thankfully the part did not fail while the truck was in motion, as the truck would have died and become completely inoperable. The vehicle has been at the dealership since January 4th, due to the part being on back order, with no ETA. I find it hard to believe that this is not a common problem, for that reason. There were no symptoms or check engine lights prior to this issue occurring.

- Seaside, OR, USA

I have had a grinding noise that was intermittent for several MONTHs, slowly getting worse. When I took it to the dealership, it was identified that the MGU had failed. The dealer advised that the part was not currently in stock anywhere and was not able to provide an ETA as there is a major shortage of this component. I was advised that eventually the battery voltage would drop from ~14v down below 11v and at this time the vehicle would throw engine warning lights which would lead the complete shutdown of the vehicle. This eventually happened in January 2025, where my vehicle voltage suddenly dropped, the dashboard lit up with different warning lights and the vehicle died. Fortunately it was in my driveway but now I have no vehicle and it is MARCH '25. It has been 2 months and when I contact all the local dealerships, NO ONE is able to provide an ETA and they advise they have MANY cars with similar issues waiting on the MGU part from Corporate. This is HORRIBLE. My truck was bought brand new in 2021 and has 64k miles. Fortunately it will be covered by the 8yr / 80k mile warranty, but the part needs to arrive first! I am missing work, I have an infant at home, and Ram is not able to assist with a loaner or rental!!

- West Harrison, IN, USA

Rear window is leaking in both of the top corners and running down interior of vehicle. Damaged sensor under rear seat that had to be replaced and would not allow vehicle to unlock or start. Battery had to be disconnected and towed to repair facilty.

- Oak Island, NC, USA

The contact owns a 2021 Ram 1500. The contact stated while reversing approximately 3 MPH into a parking space, the vehicle stalled. The contact stated that the steering wheel seized, and all four wheels locked up. The contact stated there was no warning light illuminated. The contact attempted to restart the vehicle, but the vehicle failed to start. The vehicle was towed to a local dealer who diagnosed and determined that the radio frequency module had been short circuited by water that had entered the vehicle either from the rear sliding window or the rear brake light assembly located at the rear and on top of the vehicle. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was 45,070.

- Erie, PA, USA

Failed Motor Generator unit.

- Sauquoit, NY, USA