10.0

really awful
Crashes / Fires:
2 / 2
Injuries / Deaths:
4 / 0
Average Mileage:
1,392 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #51

Feb 062022

1500

  • miles
I almost died, when my truck stalled as I was entering a major thoroughfare. This primarily has to do with the auto start/stop option on my Ram, which if you do not come to a complete stop, and attempt to accelerate with this feature on, the vehicle stalls. This has happened to me several times, and if you go on the online forums it is happening to many other Ram drivers, it is a serious safety issue, as you have no control over the stall due to the computer. Basically, when I am coming to a stop and then accelerate with the vehicle at a slow crawl, 2-3 MHP, the truck stalls. Imagine rolling through a yield sign and your vehicle stalling, with oncoming traffic headed your way, serious safety issue. Extremely lucky to not have been involved in a crash with oncoming traffic headed my way going 55 MPH, I was able to stay in the yield lane.

- Clearwater, FL, USA

problem #50

Jan 232022

1500

  • miles
While driving my truck at approximately 70MPH on the highway, the truck shut down. I was able to pull off the side of the road and dashboard showed the message of Electronic Throttle Control and the engine light turned on. This is the third report I have filed regarding this truck shutting down while driving and the 7th time this truck has randomly shut down on me since purchasing in July 2021. This has been on the dealership 2 separate times and is going in tomorrow for a third time for this issue, I no longer feel safe driving this truck and feel this incident should be address as soon as possible,

- Grants Pass, OR, USA

problem #49

Sep 092021

1500

  • miles
As I-??m preparing to turn on the road the vehicle turns off and leaves me stranded in the middle of the roadway. The parking brake comes on and messages appear on the dash. This has happened multiple times with and without passengers in the vehicle. I-??ve reported it to Lithia Ram Jeep in Calallen and was brushed off. I-??ve taken pictures of the dash on a few occasions when it occurred. I am the first owner and it happened with less than 3-5 k miles.

- Corpus Christi, TX, USA

problem #48

Jan 122022

1500

  • miles
Truck showed "Service Electronic Throttle"... Truck has 13,000 miles on it. Along with the service code, rear view camera doesn't work, backup sensors don't work, and remote start will not operate. No apparent throttle issues, but concerned for safety with rear view camera and backup sensors not operating. It would be nice to have the remote start as its winter, but only an inconvenience for that matter.

- Coon Valley, WI, USA

problem #47

Jan 042022

1500

  • miles
Vehicle has shut off on me a total of 7 time on me while driving since I purchased on Jan 2 2021. The first time this happened was about 2 weeks after I bought the truck. Each time has been about the same conditions. While driving at low speeds -??around 5 mph-?? my truck automatically shut itself off. At this point it automatically engages the emergency brake. I then have to put shifter back in park, put my foot back on the brake to restart my truck then turn off the emergency brake. At this point I am able to shift back to drive and go. Two of the times this happened I was in a high traffic area where I almost got rear-ended. My vehicle does not throw out any codes and the dealership has not been able to duplicate. First time I took it to the dealer they had it for about 2 or 3 days. The second time they had it for 3 1/2 weeks. The 3rd time I took it in to a different dealer and they said they came across a bulletin somewhere that said the needed to change out the MGU, which they replaced yesterday. Hopefully this fixes the issue. A vehicle shutting down randomly is very dangerous. I have been reading a lot of forums and this seems to be a common problem that needs to get fixed or recalled somehow. The date and mileage on the next section are from the last time this happened. But like I said earlier this has been happening since early January 2021.

- Corpus Christi, TX, USA

problem #46

Jan 052022

1500

  • miles
Close call backing up Ram needs to fix this Y80 recall

- Rochester , NH, USA

problem #45

Jan 092022

1500

  • miles
When starting to accelerate after turning at low speed, my 2021 RAM 1500 with the E-Torque engine will shut-off and the emergency brake will engage. A message will appear that says -??Park brake engaged, press brake and push to release.-?? Truck has 5150 miles on it. This has occurred two different times while entering highway traffic. Very alarming as I-??m sure you can imagine. The first time it happened I was on a lightly traveled road and was alone. Then today (1/9/22), It happened again, but this time on a much busier highway and my family was with me and we were almost rear ended. Not a fun experience and potentially deadly. After researching online, particularly on RAM owner-??s website and forums I have found this to be a common complaint among RAM owners. They take vehicle to dealers and the dealers can-??t replicate the incident and so they tell customers they can-??t help them if it doesn-??t happen when technicians drive the truck, yet they send customers away with a potentially deadly vehicle. I am getting an appointment with local dealer tomorrow but I expect the same answer. I sincerely urge the NHTSA to address this dangerous situation with Chrysler-RAM before serious injury or death occurs in these vehicles. Hopefully NHTSA can get RAM to acknowledge this situation and get something done before injuries or deaths occur. Maybe they will address this with a federal agency. They certainly haven-??t with their customers. Thank you for your advocacy for the safety of the American people.

- Tuscumbia , AL, USA

problem #44

Jan 072022

1500

  • miles
While driving to the highway out of my neighborhood my truck lost all power, I was able to pull over to the side, read the message, -??electronic throttle control-??, wait a few minutes and restart my truck and continue on my way, I had lost complete acceleration and my truck shut down, I had no throttle power, again later that night returning home my truck again shut down and showed the message -??electronic throttle control-??, again I was able to pull off the side of the highway, wait and attempt to restart which I was able to do after about 10 minutes, again I lost complete acceleration again I had no throttle power but was able to put on my emergency flashers and coast to the side of the road, this is the 4th time this has happened to us and the second time our new truck has been in the shop for this and other issues, our local dealership does not understand the severity and life threatening issues associated with this, we could have lost our lives has we not recognized the loss of power and safely coasted to the emergency lane.

- Grants Pass, OR, USA

problem #43

Dec 082021

1500

  • miles
When I pressed the accelerator after the light turned green, the engine bogged, didn't respond and then stalled. The truck automatically shifted to park and engaged the parking brake. I tried to restart the truck multiple times and it would not start. Thankfully a passing tow truck driver stopped to help me get out of the busy road. After a few minutes, the truck started again and I was able to continue driving. Me being stuck in the middle of a busy road was extremely dangerous and a police officer had to direct traffic around my disabled truck.

- Sparks, NV, USA

problem #42

Dec 042021

1500

  • miles
Truck engine stalls and turns off at unexpected times when traveling under 25 miles per hours, the emergency brake gets engaged and the car just turns off in the middle of driving. It happens whether or not the Auto start feature is activated or not.

- Venice, FL, USA

problem #41

Nov 292021

1500

  • miles
On Monday 11/29 around 5:30pm I was on the San Mateo Bridge (92) going eastbound with my children when the truck came too an abrupt stop and shut off! I was going about 65mph as it was the mid time for rush hour. Fortunately no one hit us from behind and I was able to kinda pull over into the emergency lane without going over the bridge and thankful the person behind also pulled over since he seen what happened and wanted to check on us. We did exchange information especially since Ram Customer Care and NHTSH doesn't seem to believe anyone about these problems since there hasn't been any recalls on this safety issue! This isn't the first incident I've had with this truck but so far was the most dangerous especially since my children were in the vehicle Yes I have been in touch with Ram Customer Care and nothing but ok take it back to the dealership uh no I'm done with that. It was already there twice for over a month period each time and they don't know what's going on since there is nothing that comes on the scan. When will something be done" When someone is injured or there's a fatality"

- San Leandro, CA, USA

problem #40

Nov 222021

1500

  • miles
While traveling 15 mph across railroad tracks, the throttle stopped responding to the gas pedal and stopped accelerating. The vehicle made it three feet past outer track and began to roll backward, I applied emergency brake and put gear in park but dial would not move. I attempted restart 3 times without success; 4th time worked and was able to move forward to safe position.

- Winlock, WA, USA

problem #39

Nov 082021

1500

  • miles
On two separate occasions while slowing to make a turn or to come to a stop, the truck will shut off the engine, once it slows to below 5mph it will force itself into park and apply the emergency brake while still rolling. This is very unsafe when in traffic, and could cause a wreck. It has been at the dealership for two weeks and there is still no solution, and they have not been able to reproduce it yet. Both times there was no warning it was going to happen.

- Franklinton, NC, USA

problem #38

Nov 062021

1500

  • miles
At approximately 9,000 miles I was turning left from a residential area traveling at 15-25 mph. During the turn, and without warning, the vehicle stalled. The vehicle shifted to park, the electronic parking brake engaged and the engine shut off. There were no warning lights before the incident and the incident has not occurred since. I pressed the start button and the engine fired and was operational. Of concern is that the vehicle stalled while I was being followed by another car. Fortunately, the other driver realized something was wrong and was able to stop before striking the rear of the truck. A certified dealership found no current or history codes when it scanned, and could not duplicate the issue. No repairs were done.

- Crown Point, IN, USA

problem #37

Nov 102021

1500

  • miles
Engine died while driving. There could have been a collision if the oncoming vehicle would have failed to stop in time. The problem has not been reproduced. Dealership could not find a code. There is an appointment scheduled 11/16/21 for the Dealership to inspect the vehicle again. This is the third time that this has occurred. 1st time was as soon as I pulled off the dealership lot with 34 miles on the vehicle. The 2nd time was at 300 miles on the vehicle and the 3rd time, the vehicle has 1022 miles. All these incidents has occurred in 3 weeks.

- Maryville, IL, USA

problem #36

Oct 222021

1500

  • miles
The incident is related to the truck-??s engine and possibly hybrid electrical system. When pulling away from a light, the truck reached about 10 MPH and then stalled out. The electronics remained on but the engine would not start. This had happened once previously and the engine did start up after going through a key cycle. I was left stranded in the middle of a busy intersection, endangering myself and others on the road. Luckily some firefighters were close by to stop traffic and help me get the truck to a safe location. I had the truck towed to RAM on 10/22. I still have not heard back with their suspected issue and repair plan. The truck is at Arrigo Chrysler Jeep Dodge Ram in West Palm Beach FL. I also found TSB-08-014-21 that seems related to my issue. I-??ve passed this information off to the dealer as well.

- Jupiter, FL, USA

problem #35

Oct 222021

1500

  • miles
Was backing out of a parking spot truck shut off when restarted it was limited power and check engine light. 1920 miles.

- West Newton, PA, USA

problem #34

Oct 162021

1500

  • miles
On two occasions vehicle has stalled after making a stop and then turning onto another roadway. First incident occurred at approximately 60 miles on odometer on 09/01/2021. Vehicle stopped as stop sign prior to making a right hand turn. When engaging the throttle after the stop, vehicle stalled partway into the turn, and the console indicator stated to place vehicle in park before starting. The emergency brake also engaged. As I was halfway into the turn, traffic was momentarily clear, however, other motorists were approaching. I had to place vehicle in park, release parking brake, and then shift back into drive. The second incident occurred with the odometer at approximately 1816 miles on 10/16/2021. Circumstances were identical with the exception of roadway was in residential area, therefore there was no oncoming traffic when vehicle stalled in intersection.

- Cheektowaga, NY, USA

problem #33

Oct 212021

1500

  • miles
Twice in one week the Truck has stalled in the middle of the road at very low speed. Maybe it a issue with the etorque. This can be very dangerous and may cause an accident. I have read about the same problem/same issue with this 2021 Ram 1500.

- Kingwood, TX, USA

problem #32

Oct 182021

1500

  • miles
I left my house 10/18/21 to go to work, drove the truck approximately 2 miles going into two separate curves and then stopping at a stop sign. As I accelerated forward and turning to the left the trucks motor suddenly just shut down and a message that said place vehicle in park and push brake in to restart engine. That is not exactly what it said I semi panicked as cars where behind me and one coming in front of me.

- Brazoria, TX, USA

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